Rifton K310 TRAM User manual

TRAM
K310 & K320 Product Manual
TRAM

2© 2022 Rifton Equipment
Contents
Safety messages 3-4
Key for users and important information 5
Recommended use and user and item dimensions 6
Check your order and basic components 7
Initial assembly and directions for use 8
Control box 9-10
Base frame expansion 11
Body support system 12
Components
Scale 13-14
Gait tracker 15
Thigh straps, pelvic support, hip positioner
and swivel lock 16
Arm prompts 17-18
Arm platforms 19
Switch pole 20
Operation and transfers 21-25
Battery charger 26
Troubleshooting 27-28
Technical data 29
Maintenance and cleaning 30
Warranty, materials and user modifications 31

3
• Thoroughly read and understand the information in this product manual before
attempting to use this product. If the procedures and instructions in this product manual
are not followed, serious injury or death could occur.
• The TRAM may not be appropriate for all clients. The client’s therapist or physician should
assess the appropriateness and safety of the TRAM for each user. For example:
○The TRAM must only be used for clients who meet the weight and height limits
specified in this manual.
○Clients will experience some pressure to soft tissues when lifted with the TRAM. It
may not be appropriate for individuals with fragile skin.
• The TRAM should be operated only by and under the direct supervision of a qualified
caregiver who has reviewed and understands this manual.
• To prevent falls and injuries:
○Do not use the TRAM on rough or uneven terrain, around swimming pools or near
stairways.
○Stop lifting immediately if the body support system slides up under the armpits while
lifting. This may be caused by slippery outer clothing, a client with low muscle tone or
a body shape and size that is inappropriate for the TRAM.
○Lift the client no higher than is necessary to perform the intended transfer.
○Always retract the base legs when maneuvering the TRAM while it is supporting a
client in the seated posture; expand the base only when necessary.
○When using the TRAM for walking support, the base frame should be expanded to
increase sideways stability if required by the condition or stature of a particular client;
the caregiver must make this judgment on an individual basis.
○Never leave a client unattended in the TRAM.
○Ensure the use of straps and supports at all times. Straps and supports are provided
for the safety of the user and must be carefully adjusted for comfort and security.
○The TRAM is equipped with two non-removable back belts with safety buckles. Always
ensure that the back belts are in place and that the release tabs on all buckles are
fully latched before initiating a lift or transfer.
○When the TRAM is used in the posterior configuration, with the client facing rearward
in the device, the client can access the back belt safety buckles. The TRAM should not
be used in the posterior configuration with clients of unreliable judgment who may
unintentionally release the safety buckles while supported by the device. The caregiver
must assess whether posterior use is appropriate for an individual client.
WARNING

4
○For safe use of the TRAM, prior to initiating a transfer, move the origin and destination
of the transfer as close to each other as possible. For example: a client who is to be
transferred from a wheelchair to a toilet should be wheeled close to the toilet prior
to lifting to minimize time spent in transfer. Never use the TRAM for long distance
transport of a lifted client.
• Using straps, trays, or supports to restrict a client’s movement is considered behavioral
restraint. Rifton products are not intended for this use.
• This product is intended for indoor use only and must not be used in or around water
other than for bathing and shower transfers in accordance with instructions provided.
• To avoid pinching or crushing:
○Ensure that all hands and feet are clear of the vertical lifting column before activating
the up/down switch.
○Ensure that all hands and feet are clear of the base frame expansion system and the
base legs before expanding or retracting the base.
• To prevent head and neck injury, never use the TRAM to lift a client within a vertically
confined space such as inside a vehicle; always check that adequate head clearance
exists before initiating a lift or transfer.
• Never use a broken or damaged TRAM. Regular maintenance in accordance with this
manual is necessary for safe use of the TRAM.
WARNING

5
IMPORTANT
Please save this product manual for future reference. Additional copies are
available at http://www.rifton.com/customer-service/product-manuals.
Key for users
Use this key to determine which sections of this product manual apply to you.
Technical Users For professionals who order and set up Rifton products.
Home Users For care-givers who use Rifton products on a regular basis.
Maintenance Personnel For anyone who is responsible for service or
re-ordering of Rifton products and parts.

6
Recommended use
The TRAM is a Class 1 medical device. It is a transfer and mobility device. For transfers it
enables a qualified caregiver to lift a client in the seated posture and transfer the client
between wheelchairs, chairs, toilets, beds or therapy tables. As a mobility device it helps
a caregiver raise a client to a standing position, and then provides support for standing or
ambulation.
User and item dimensions
User dimensions – inches (cm)
Key user dimension: Girth
Girth: 22 – 55 (56 – 140)
Important: User’s weight and height must not exceed:
maximum height: 76 (193), maximum weight: 350 lbs (160 kg)
Key dimensions – inches (cm) K310 TRAM K320 TRAM
TRAM overall length 45 ½ (116) same
TRAM overall width 27 ½ –46 (70 –117) same
TRAM overall height 43 ½ min. – 58 max.
(110 –147) same
TRAM weight – lbs (kg) 70 (32) same
Turning diameter 50 (127) same
Floor to top of base leg 6 ¾ (17.5) 4 ¼ (10.5)
Min. user armpit height (when standing or ambulating) 30 ½ (77) same
Max. user height (when standing or ambulating) 76 (193) same
Max. working load – lbs (kg) 350 (160) same

7
Check your order
Every TRAM comes with a front handle, a battery, a battery charger, a Rifton accessories
tote and a scale if ordered. All other components are retrofittable and can be added later
if desired.
Please check that your TRAM has been outfitted as you ordered it. The TRAM requires
some assembly before use. Please follow the instructions included in this manual to ensure
that it is assembled and used correctly.
If your shipment is incomplete or in any way damaged on arrival,
please call Customer Service, 800.571.8198.
Basic item
Inspection
Check daily for damage or wear to the TRAM.
Rear caster
Up/down
switch
Scale (optional)
Body support
system
Front caster
(with brake)
Control box
Expansion
handle
Base legs
Vertical
lifting
column
Electronic
actuator
Front handle

8
Initial assembly
instructions
The front handle is removed for shipping
and must be attached to the TRAM frame
with four bolts:
1. Figure 8a: Remove the four bolts with
the Allen wrench.
2. Figure 8b: Hold the front handle against
the attachment point as shown, insert
the bolts in the holes, and tighten them
snugly with the Allen wrench, starting
with the top bolts.
3. Figure 8c: Insert the electrical jack
plug into its receptacle on the actuator
control box. The release tab on the plug
must be facing towards you.
Front handle
To prevent pinching or
crushing, ensure that
all hands and feet are clear of the vertical
lifting column before activating the up/
down switch.
Figure 8d: The front handle enables a
caregiver to maneuver the TRAM. It
includes the up/down switch (A), located
on top of the right hand-grip, which adjusts
the height of the body support. Push the
rocker switch up to raise the body support
and down to lower it.
WARNING
Figure 8a
Figure 8b
Figure 8c
Figure 8d
AA

9
WARNING
Control box
To prevent inadvertent
operation of the
up/down switch when the TRAM is not
in use, press the E-Stop button (A) to
disconnect the battery.
Figure 9a: The control box houses the
microprocessor and rechargeable battery
which power and control the TRAM’s
electric actuator. Up/down arrows (B) on
the control box control the TRAM’s vertical
movement.
Figure 9b: To insert the battery, slide it
into the control box, then push the battery
back until it clicks into place. To remove
it, squeeze the lever on the back and lift
it out.
To prevent long-term
battery damage, remove
the battery from the control box and place
it in the charger every night, even if the
battery level indicator is still green.
Battery level indicator
To prevent
injury:
• Charge or change the battery
immediately if the battery level light
turns red; do not attempt further lifts
or transfers with a red light.
• Prior to every use of the TRAM,
activate the up/down button to turn on
the battery level light, and verify that
the light is green. If it is not, change or
charge the battery.
Figure 9c: The battery level light indicates
the charge remaining in the battery. A
green light means the charge level is
adequate for use, yellow indicates that the
battery should be charged soon, and red
indicates a very low charge. An audible
beep indicates that the battery is entirely
NOTICE
Figure 9a
Figure 9b
Figure 9c
CAUTION
AA
BB

10
depleted. A fully charged battery will give
approximately 70 complete lift cycles.
To prevent damage to the battery, charge it
when the light turns yellow. The indicator
light will extinguish 10 minutes after the
last activation of the up/down switch. It
will turn on again if the up/down switch
is used or if a battery is inserted into the
control box.
If the battery level
becomes critically low,
indicated by the battery level light turning
red, the microprocessor will disable the
up/down switch. However, the emergency
lowering button will continue to function.
The emergency lowering button will continue
to function even if the battery level has
dropped below the threshold for operation
of the up/down switch. It overrides all other
inputs.
To prevent injury, all
caregivers should
become familiar with the location and
operation of the emergency stop button
and the emergency lowering button
before using the TRAM.
Emergency stop button
Figure 10a: To stop the TRAM motor in the
event of an emergency, press the round
red emergency stop button, located on the
front of the control box. Twist it clockwise
to reset it.
Emergency lowering button
Figure 10b: The emergency lowering
button (A), located on the front of the
control box, provides a means of lowering
the body support if the up/down switch
fails.
Press the emergency lowering button to
lower the body support as required.
NOTICE
CAUTION
Figure 10a
Figure 10b
AA

11
Base frame
expansion system
To avoid injury, ensure
that all hands and feet
are clear of the expansion handle and the
base legs before expanding or retracting
the base.
Figure 11a: The base frame expansion
system adjusts the width of the base frame
from 27½”–40” (70 cm– 102 cm). It
expands so that clients can be lifted from
wide chairs and wheelchairs, and retracts
for maneuverability, and to enable the
TRAM to pass through narrow doorways.
Swing the expansion handle to the right to
expand the frame, and to the left to close it.
WARNING
Figure 11a
Tip: Disengage swivel locks prior to
moving the expansion handle.

12
To avoid injury, never
operate the TRAM
without the back belts in place. Always
ensure that the release tabs on all
buckles are fully latched before initiating
a lift or transfer.
Figure 12a: The TRAM’s body support
system includes the body support pads,
patient hand grips, ring clips, and the back
belts, buckles and back pad.
Figure 12b: The back belts have a single
point release with a safety cover over
the buckle buttons to prevent accidental
release. The straps are woven through a
padded back pad, which spaces the straps
apart and adds support and comfort for
the user.
Figure 12c: For smaller users, the straps
can be threaded through the middle slots
as shown, or the pad can be removed
completely.
The following can also be attached to the
body support system, depending on how
the TRAM is to be used:
• Thigh straps (see figure 16a, and pp.
22 – 23 for use)
• Pelvic support (see figure 16b, and
p. 24 for use)
• Hip positioner (see figure 16c)
• Arm prompts (see pp. 17 – 18)
• Arm platforms (see p. 19)
Figure 12a
Figure 12b
Body support system
WARNING
Figure 12c

13
Components
Scale
Figure 13a: The scale has two purposes: it
can be used to measure a client’s weight,
and to measure the weight a client is
bearing during ambulation.
To use the scale:
• Turn on the display and use the lb/
kg button to display either pounds or
kilograms.
• Before approaching the client who will
be weighed, attach all the components
you will need for this particular client,
(leg straps, arm supports, etc.) and then
press the ZERO button to zero the scale.
• Proceed to lift the client. Once a client is
completely supported by the TRAM, the
client’s weight will be displayed.
There are two ways to measure
weight-bearing during ambulation:
Method 1: Turn on and zero the scale
as previously described. Once the client
is lifted and in the walking position, the
weight displayed is the amount of weight
that the TRAM is bearing.
Method 2: Using the thigh supports and
the seated transfer procedure, lift the
client with the TRAM. With the client’s full
weight displayed on the scale, press the
zero button. Next, re-position the client
for ambulation. The weight the client is
bearing will be displayed as a negative
number.
Figure 13a

14
Figure 14a: To replace the scale batteries,
push outward on the small tab at the rear
of the scale housing and lift the battery
cover (a small, flat head screwdriver
inserted into the slot at the back of the
lid may be used to gently pry it up). Insert
fresh AA Alkaline batteries; the cells must
be oriented as shown by the inscription in
each battery receptacle.
Scale Information
• To obtain an accurate weight
measurement, the client must be lifted
clear of all weight-bearing surfaces, and
the feet or legs must not be in contact
with the base frame of the TRAM.
• The scale uses four AA Alkaline batteries.
The battery life is approximately
100 hours of continuous use, or
approximately 500 weight recordings.
• The scale will automatically turn off if it
does not sense a change in weight for
more than 10 minutes.
• The scale is accurate to one percent if
used correctly.
• Rifton recommends that the scale be
calibrated by a qualified technician at
three to five year intervals, depending
on frequency of use. For instructions on
service and calibration, please contact
Rifton customer service.
Figure 14a

15
Gait Tracker
Figure 15a: The Gait Tracker app allows
data from the TRAM scale to be displayed
on mobile phones and tablets via a
Bluetooth connection. The app has two
primary functions.
1. It displays the weight measured by
the scale, averaged over a 10 second
interval for smoothness.
2. It calculates the average weight on the
TRAM over the course of a gait training
session. This value can be used to record
and track a client’s weight bearing
capability over time.
To use the Gait Tracker app:
Figures 15b and 15c:
1. Install the app on your phone or tablet.
2. Activate Bluetooth on the scale by
pressing the “BT” button (A).
3. Open the Gait Tracker app on your
mobile device. Your device will pair with
the scale when you open the app.
4. Press “start” on the app when you are
ready to begin the gait training session.
5. Use the “pause” and “resume”
commands as needed until the session
is over.
6. Before pressing the “reset” button
at the end of the session, be sure to
make an external record of the session
average if needed for tracking purposes.
Pressing “reset” will clear all stored data
from the app.
Figure 15d: To provide a client with access
to the scale data, a phone may also be
mounted on the client handlebar using a
phone mount for a bicycle handlebar.
Figure 15a
Figure 15b
Figure 15c
AA
Figure 15d

16
Thigh straps
Figure 16a: Thigh straps are used to make
seated transfers. Choose either narrow
(5”) or wide (7”), depending on the needs
of your client. Additional straps can be
purchased for individual clients.
Pelvic support
Figure 16b: The pelvic support is used
for sit-to-stand transfers and supported
ambulation. It is attached by hooking
the rings to the color-coded clips of the
body support system. Note that the pelvic
support may fit the patient best when the
straps are crossed.
Hip positioner
Figure 16c: The hip positioner is used to
encourage optimum pelvic positioning
during gait training. It has an optional pad
for comfort. It is attached by hooking the
back rings onto the black clips of the body
support system and the front rings onto
two of the remaining four clips (including
the yellow ones in the front). Adjust the
four straps for further positioning.
Caster swivel lock
The swivel lock can prevent one or more
of the TRAM’s casters from swiveling.
Locking a front caster improves control
during seated transfers. Locking a rear
caster stabilizes the TRAM when used for
ambulation.
Figure 16d: To install, insert the prongs of
the swivel lock into the slot found at the
ends of each base leg with the red plunger
pull handle up. The prongs are fully inserted
in the slot when it clicks.
Figure 16e: To engage, align the caster with
the base leg, and push the plunger all the
way down between the caster’s wheels.
Pull the plunger up to disengage the swivel
lock.
Figure 16d (Low-base swivel lock)
Figure 16e (Standard-base swivel lock)
Figure 16a
Figure 16b
Figure 16c

17
Figure 17a
Figure 17b
Figure 17c
Arm prompts
Figure 17a: Arm prompts give extra lifting
support and provide positioning support
during ambulation for clients who have low
muscle tone. Arm prompts adjust in many
directions and angles to accommodate
different positioning requirements.
If arm prompts were purchased initially
with the TRAM they will be attached and
ready for use. If they were purchased
separately, mounting brackets must be
installed onto the body support.
Attaching arm prompts and
mounting brackets:
• Figure 17b: Remove the plastic hole
cover (A) from the body support channel
by unscrewing wing knob (B) inside the
channel.
• Figure 17c: Install the mounting bracket
(C) on the body support channel with
the large, lipped end up.
• Securely tighten the attachment knob
(D) on the threaded stud, which will now
be protruding inside the body support
channel.
• Figure 17d: Install the mounting arm by
pressing the red adjustment button (E)
and sliding it over the mounting bracket
from the top or bottom.
Tip: Arm supports generally give the
most lifting support when adjusted with
the client’s elbow directly below the
shoulder.
AA
BB
CC
DD
Figure 17d
EE

18
Adjustments
Figure 18a:
Height adjustment
Press button (A) and slide the post to the
desired height.
Loosen knob (B) to:
• Slide the arm pad toward or away from
the user.
• Rotate up or down.
• Rotate in or out.
• Move the arm pad backward or forward.
To adjust the handgrip:
1. Loosen knob (C).
2. Slide the handgrip (F) forward or back to
match the client’s forearm length.
3. Rotate the handgrip from side to side.
Arm strap (D) and wrist strap (E) are
used to secure the client’s arm in the
arm prompt.
To remove the mounting brackets:
1. Figure 18b: Unscrew the attachment
knob (G) located inside the body support
channel. Remove the arm prompt
mounting bracket (H).
2. Figure 18c: Install the oval shaped hole
cover (I) (found in accessory carton) by
inserting the threaded stud through
center hole and tightening the wing
knob (J) inside the body support channel
onto the stud.
Figure 18a
AA
BB
DD
Figure 18b
Figure 18c
FF
GG
HH
II
JJ
EE
CC

19
Arm platforms
Attaching/detaching see pp 17– 18.
Adjustments
Height adjustment:
Figure 19a: Press the red button (A) and
slide the post to the desired height.
Figure 19b:
Loosen knob (B) to:
1. Tilt for forward or backward slant.
2. Rotate horizontally.
3. Slide the arm platform toward or away
from the client along the post.
To move the arm platform between
backward and forward positions:
• Loosen knob (B).
• Remove the arm platform pad from
the post.
• Spin the ratchet mechanism 180˚ so that
the sleeve is in the opposite position.
• Remount the arm platform pad to
the post.
Figure 19a: The arm straps (C) and wrist
strap (D) secure the client’s arm in the arm
platform. They can be removed completely,
if desired; unfasten the strap and pull it out
of the slot beneath the platform.
To adjust the optional handgrip:
1. Loosen knob (E).
2. Slide handgrip forward or back for
different forearm lengths, or rotate the it
from side to side. The arm straps (C) and
wrist strap (D) secure the client’s arm in
the arm platform.
Figure 19a
Figure 19b
33
11
22
BB
AA
EE
BB
CCDD
Tip: Arm supports generally give the
most lifting support when adjusted with
the client’s elbow directly below the
shoulder.

20
Switch pole
To prevent serious
injury, a qualified
caregiver must determine whether it is
safe to place the up/down switch within
reach of the client. Do not use the switch
pole with clients of unreliable judgment.
The switch pole is designed to place the up/
down switch within reach of the client in
the TRAM, enabling either the client or the
caregiver to adjust the height of the body
support. To attach:
1. Feed the wire through the mounting
bracket on the control box.
2. Insert the switch pole into the mouting
bracket, facing it either forwards or
backwards.
3. Figure 20a: Plug it into the receptacle at
the bottom of the control box.
Adjustments
1. Figure 20b: To change the orientation
of the switch, lift the switch pole out of
the mounting bracket and rotate it 180°.
2. Re-insert the switch pole into the
bracket.
WARNING
Figure 20a
Figure 20b