Rinnai Symmetry RDV3611 Technical specifications

Symmetry
Maintenance instructions
Models: RDV3611, RDV3610, and RDV3600

Appliance must be installed with a Rinnai approved flue
system.
This appliance shall be installed in accordance with:
- Manufacturer’s installation instructions
- AS/NZS 5601
- Local regulations and municipal building codes
Installation, servicing and repair shall be carried out only by
authorised personnel.
Please retain this manual for future reference.
Warning
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, personal injury
or loss of life.
For more information about buying, living and servicing
of Rinnai appliances call: 0800 RINNAI (0800 746 624)
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone:[phone], Fax: [phone]
Email: [email protected], www.rinnai.co.nz
Important:

cnt:
Introduction 4
Engine and log set components 5
Dismantling the appliance 6
Combustion chamber pressure relief 7
Glass gasket 8
Log set 9
Burner bed and gasket 10
Pilot assembly and injectors 11
Flue restrictor position and heat exchanger 12
Fan 13
Testing the gas pressure 14
Checking the performance 15
Appendix A: Flue configurations and flue restrictor 16
positioning
Operating information for this appliance is available in the
customer operation manual. Please ensure the customer
has this before going on site, if not it can be downloaded
from www.rinnai.co.nz.

4 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Introduction
Rinnai New Zealand understands that peace of mind is associated with a safe and well
maintained gas fireplace. This is why Rinnai recommends this appliance is serviced every two
years by a licensed gasfitter.
If the appliance is in a particularly
dusty environment or subject to
excess lint, for example dog hair,
or where there are newly laid
carpets, then annual servicing
would be beneficial.
Regular maintenance/servicing
is not covered by the Rinnai
warranty.
Damaged supply cord or other
components
If the supply cord or any other
component of the appliance
is damaged or requires
replacing, it must be replaced
by the manufacturer or a Rinnai
authorised service centre in order
to avoid a hazard. Any damaged
component must only be replaced
with a genuine Rinnai spare part.
Any repair work should only be
carried out by a Rinnai authorised
service centre.
The following maintenance
instructions identify key
component checks required
every two years to maintain the
performance and safety of the
appliance. Depending on the
condition of the appliance, these
checks should take approximately
1-2 hours to complete.
Regular maintenance of the Rinnai
Symmetry gas fire should include
the following:
FCheck of combustion chamber
pressure relief and glass
gasket
FLog set removal and clean
FInspection of heat exchanger
FCheck of pilot assembly and
cleaning of injectors
FInspection of flue restrictor
FFan inspection and clean (if
applicable)
FPressure test
FFlame picture inspection and
performance test

Symmetry Maintenance Instructions 11699-B 02-12 | 5
Engine and log set components
Flue outlet Metal standoffs
Top panel
Burner bed
Manual control
(sensor)
Pilot shield
Front left rock
Front base
left log (with
moulded rock)
Front middle
left log
Top log
Front base
right log
Front middle
right log
Triangular
shaped rock
Round flat
rock
There may also be small clumps of Rinnai Rock Wool burn media located on the burner bed.

6 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Dismantling the appliance
Before commencing any maintenance work, ensure the gas and power supplies to
the appliance are disconnected. Also read these instructions to get an overview of the
steps required before starting any maintenance work. There are a number of checks
that need to be performed as the appliance is dismantled.
IMPORTANT
1. Remove outer frame and lift off magnets. 2. Remove glass frame.
3. Remove log set. 4. Remove pilot shield.
5. Remove upper and lower brackets, and
unclip control switch.
6. Carefully lift out burner bed, hold as
shown.
7. Remove left and right ceramic panels (if
installed), and top panel.
8. Remove back ceramic panel (if installed).

Symmetry Maintenance Instructions 11699-B 02-12 | 7
Combustion chamber pressure relief
A check on the combustion chamber pressure relief should be performed before the glass
frame is removed. This is to ensure the springs that operate to release the glass panel (when
there is gas build-up) are in good working order.
With hands placed either side of the glass panel, pull the glass panel towards you. Do this at the bottom and
at the top of the panel as shown.
Check the combustion chamber pressure relief is working freely and for any signs of corrosion. From the
resting position, the spring should move freely (approximately 25 mm).
Ensure the springs:
- travel freely without sticking
- move at least 25 mm

8 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Glass gasket
The glass front seal is critical to the safe and effective operation of the appliance. When
removing the glass panel check the gasket to ensure there is a complete seal and that no part
of the gasket is worn or damaged.
The gasket seal on the combustion chamber glass should have no visible signs of wear and tear. The picture
directly above shows a gasket that has frayed, this could potentially cause a gas leak.

Symmetry Maintenance Instructions 11699-B 02-12 | 9
Log set
Remove the log set and clean using a brush to remove any soot. At the same time inspect
each log piece to make sure it is not broken (small chipping is acceptable). The log set should
not be mixed with any other burn media (except Rinnai Rock Wool).
When you reposition the log set it is important to position the pieces as shown. Incorrect placement can
create carbon build up and affect performance—refer page 5 for log set arrangement.
1. Fit front base left log in created gap. It should only fit one way.
2. Fit front base right log into position on the far right of the burner base.
3. Fit front middle left log into back flat section of the burner and slot on top of the front base log.
4. Place middle right log into the U-shaped groove.
5. Place top log onto the recessed sections of the left and right middle logs. Ensure middle section rests on
the top of the bottom log.
6. Position two of the rocks over the screw holes on the burner bed and place remaining triangular shaped
rock on top.

10 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Burner bed and gasket
Removal of the burner bed will allow you to remove excess soot and check the burner gasket
as this can break down over time.
1. To lift out the burner two brackets will need
to be removed. The screw position of each is
shown below.
2. Carefully lift out the burner bed. Note hand
position below—this allows the burner to be
well supported, and removed without chipping
the sides.
3. Check the integrity of the white gasket seal by checking the underside of the burner bed and
also from the side.
4. Using an air hose or soft brush carefully remove
any carbon deposition (soot) from the burner
bed.
5. Before returning the burner bed, check the
screws to ensure they are not too tight. Over
tightening the screws can cause the burner bed
to crack.
6. There is a locating slot in the cabinet of the burner bed and on the burner bed itself. Make sure
the burner bed slots into place when repositioning. You will know when it is correctly positioned
as you will hear it slot into position. It should be fixed in place.

Symmetry Maintenance Instructions 11699-B 02-12 | 11
Pilot assembly and injectors
This step (completed once the unit has been dismantled) involves a general check of the pilot
assembly and removing any build-up in the injector which can affect performance.
1. Lift out the pilot head. 2. Unscrew the pilot injector, check, clean and
return. When returning align hole positions and
make finger-tight. Do not overtighten.
3. Remove burner injector, check for build-
up, clean and return. If there is any sign
of corrosion the injector will need to be
replaced.
4. Using fine sandpaper clean electrodes.

12 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Flue restrictor position and heat exchanger
Check the flue restrictor position against the flue configurations shown on pages 17-18 to
ensure correct placement. It is important that this is in the right position for the type of flue
installed as this can affect the draw and performance of the fire.
Inspect the heat exchanger for any sign of corrosion. To complete this step remove the side
ceramic panels (if installed), top panel, and back panel (if installed).
Heat exchanger inspection
1. Carefully lift and slide the side ceramic panels out of the unit.
2. Unscrew top panel—four screws.
3. Lift and remove back ceramic panel.
4. Using a torch or two-way mirror, visually check the heat exchanger for any signs of wear, tear or
corrosion.
5. Complete a smoke test to determine if there are any leaks in the unit and/or the flue.

Symmetry Maintenance Instructions 11699-B 02-12 | 13
Fan
Vacuum in and around the fan (if installed) to remove any dust or debris. Do not remove the
combustion chamber bottom panel to access the fan as this could damage the sealing gasket.

14 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
Testing the gas pressures
To check and set the burner
pressures
1. Turn on the gas and power
supply to the unit.
2. Refer to the data plate for
applicable test point pressures.
3. The test point is on the gas
control valve. Using a suitable
screw driver loosen the
captivated test point screw
and attach a manometer.
4. Using the manual control
switch (on the appliance), turn
the unit on and switch to the
HIGH setting, and adjust the
pressure as necessary.
5. Disconnect the solenoid
(yellow wire). This will ensure
the unit is on the lowest
setting and set the appliance
to the LOW setting. Adjust
the pressure as necessary.
Reconnect the solenoid.
6. After checking pressures,
turn the unit off, remove the
manometer, and replace the
test point screw.
7. Turn the heater on and off a
few times to check ignition.
8. When you are satisfied
that the heater is working
correctly, reassemble and start
the appliance to check the
flame pattern.
Inlet test point
Outlet test point
Cap
Gas outlet
High pressure
adjusng screw
Low pressure
adjusng screw
Adjust test point pressures as
necessary using a screwdriver and
spanner as shown above.

Symmetry Maintenance Instructions 11699-B 02-12 | 15
Checking the performance
Once all components have been reassembled check the performance of the unit.
Visual inspection of the flame
Check that the pilot and burner
flames are operating normally.
If the flames appear very short
or very long and streaky, or are
producing smoke or soot deposits,
then there may be a problem with
the appliance or gas supply. The
burners are designed to produce
rows of yellow flame, but not
smoke or soot.
The pilot flame should be blue
and extend over the flame rod.
It should not be long, streaky or
yellow.
Normal operating sequence
Using the customer operation
manual proceed through the
normal operating sequence by
switching the unit on and off,
adjusting the flame setting,
temperature, and fan (if fitted).
The fan (if fitted) should come on
approximately five minutes after
the pilot ignition.
It may take approximately 20
minutes for the logs to achieve
their final flame pattern and glow.
It is the responsibility of the
installer to check that under
normal conditions of the
appliance, all flue gases are
exhausted to the outside
atmosphere and that there is no
spillage of combustion gases into
the room.
If the appliance can not be made
to perform correctly, please
contact Rinnai.
Normal flame pattern
Abnormal flame pattern

Appendix A
Flue
congurations
& ue restrictor
position

Symmetry Maintenance Instructions 11699-B 02-12 | 17
RDV3611/10 ue congurations
Min. 0.9 m
3.0 m
Max. 5.4 m
Max. 1.8 m
4.2 m
1.8 m
No restrictor
Restrictor position # 2
Restrictor position # 3
Restrictor position # 4
Min. 0.9 m
4.2 m
Max. 5.4m
Max. 3.5 m
Restrictor position # 2
1.8 m
3.0 m
Restrictor position # 3
Restrictor position # 4
No restrictor
Min. 0.6 m
after bend
Min. 0.9 m
2.4 m
4.2 m
Max. 5.4 m
Min. 0.3 m Max. 3.5 m
Max. 0.9 m
Max. Horizontal =(6.03-Vertical)/0.52
Max. Horizontal = Vertical/0.692
Max. 1.2 m
No restrictor
Restrictor position # 3
Restrictor position # 4
Vertical termination with
45 ° bends
Vertical termination with 90 ° bends Horizontal termination with a
90 ° bend
1
2
4
3
1
2
4
3
Flue restrictor posioning

18 | Symmetry Maintenance Instructions: 11699-B 02-12 01-12
RDV3600 ue congurations
Min 0.6m
3.0m
Max 5.4m
Max 1.8m
No restrictor
4.2m
1.8m
Restrictor posion #2
Restrictor posion #3
Restrictor posion #4
Min 0.6m
4.2m
Max 5.4m
Max 3.5m
No restrictor
1.8m
3.0m
Restrictor posion #2
Restrictor posion #3
Restrictor posion #4
Min 0.6m
2.4m
4.2m
Max 5.4m
Min 0.3m Max 3.5m 0.9m
1.2m
Restrictor posion #3
Restrictor posion #4
No restrictor
Vertical termination with
45 ° bends
Vertical termination with 90 ° bends Horizontal termination with a
90 ° bend
1
2
4
3
1
2
4
3
Flue restrictor posioning

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