Rinnai Symmetry RDV3611ETRN User manual

Symmetry gas fireplace
Installation guide
Models: RDV3611ETRN / RDV3611ETRL

Appliance must be installed with a Rinnai approved ue
system.
This appliance shall be installed in accordance with:
- Manufacturer’s installation instructions
Current:
- AS/NZS 5601 Gas Installations
- AS/NZS 5263 Gas Appliances General Requirements
- AS/NZS 3000 Electrical Standards
- AS/NZS 3500 Plumbing and Drainage Standards
Installation, servicing and repair shall be carried out only by
authorised personnel.
Warning
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, personal injury or
loss of life.
For more information about buying, using, and servicing of
Rinnai appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Email: [email protected]
Web: rinnai.co.nz
youtube.com/rinnainz
facebook.com/rinnainz
Important

Specication ............................................................... 4
Gas supply.................................................................. 5
Electrical supply.......................................................... 5
Framing dimensions ................................................... 6
Clearances from combustibles ................................... 7
TV installation............................................................. 9
Installation overview ................................................... 10
Mounting bracket installation...................................... 11
Installing the Symmetry and xing to the frame.......... 12
Cladding ..................................................................... 13
Flue restrictor installation............................................ 14
Log set installation...................................................... 15
Commissioning........................................................... 17
Test operation and lighting sequence......................... 18
Fitting the frames and optional dress guard ............... 19
Installation checklist and customer handover............. 19
Wiring diagram ........................................................... 20
General ueing guidelines.......................................... 22
Flueing options ........................................................... 24
Symmetry RDV3611 ue kits...................................... 26
Symmetry RDV3611 horizontal ue kits ..................... 27
Symmetry RDV3611 ue components........................ 28
Horizontal termination example.................................. 30
Vertical termination example ...................................... 31
Contents
The Symmetry RDV3611 is recommended for a new build installation into a false (mock) chimney.
It is not suitable for retrotting into an existing masonry replace.
Appliance, including the ue, is installed after framing and before cladding. Rinnai strongly
recommend the appliance is fully tested BEFORE any material is applied, as installation problems
may result in the re needing to be pulled out—this is di󰀩cult if cladding has been installed.
Installer please note

4| Symmetry RDV3611 installation guide 11156-H 08-21


Input: 19-33 MJ/h
Output: 3.8-7.5 kW*
E󰀩ciency: 80%
Heating area: up to 116 m2**
Gas type: NG or ULPG
A direct vent inbuilt gas replace with
a glass front and convection fan (top
discharge). Operated with a remote
control (7-day programmable timer).
* Will vary according to gas type
and ue conguration
** Will vary depending on
geographical location in NZ
Data plate
Centre front of base panel, behind
the service panels.
Gas connection
½ “ BSP male are. This connects
straight into the gas control on the
lower left hand side of the unit.
Ignition
Integrated sparker to pilot.
Noise level: 37-45 dB(A)

Inner 100 mm, outer 170 mm.
Appliance must be installed with a
Rinnai ue system.


High 50 W
Standby <1 W
Comes with a 1.5 m power cord and
3-pin plug. The standard electrical
connection is to the right hand side of
the appliance.

Light to pilot, delayed ignition,
overheat switch, electronic ame
failure supervision, and combustion
chamber relief.

Thermostatic, temperature control
range 7-32 °C.
Weight: 60 kg

Maximum ue height is 5.4 m.
Smaller rooms will heat up quickly,
and due to the e󰀩ciency of the
appliance, the re will turn o󰀨 once
the set temperature has been
reached.
The Symmetry looks and performs
best when installed close to the oor.
If the unit is installed higher up the
wall the movement of air from the
convection fan, depending on the
room conguration, could create
draughts.
310
1090
715
510
190
60
750 775
845
440
C
L
95
1060
149
400 500
890
995
1110
643
538
1006ID
668
538
25
1155
 
1
Cover panel: 150 mm opening on both sides of the unit. Covers are removed only when a Symmetry heat transfer
kit is installed.
1

Symmetry RDV3611 installation guide 11156-H 08-21 | 5

Gas pipe sizing must consider gas input to this appliance as well as other gas appliances in the
premises.
The gas connection from the control valve is a ½ “ BSP
male are tting. This connects straight into the gas
control on the lower left hand side of the appliance.
Refer to the dimension diagram for the gas connection
dimensions from the back and centreline of the unit.
To access the gas connection, remove the upper and
lower bracket (also called the service access panels).
The brackets can be removed by undoing the screws as
shown below at each end of the unit.
Flared union
Connection access
Gas control

The Symmetry is tted with a 1.5 m power cord and a 3-pin plug.
The standard electrical connection is to the right side of the front of
the appliance. If necessary this can be changed by an electrician to
terminate on the left.
The connection is either direct wired* or connected to a power point
within the cavity. This must be connected to a dedicated 230 V, 10 A
earthed power point. The electric isolation switch must be accessible
after the appliance has been installed.
The unit must not be located below a power socket outlet (potential re
hazard).
If the supply cord is damaged, it must be replaced by a licensed tradesperson. This must be a
genuine replacement part available from Rinnai.
* Consult a qualied electrician if direct wiring is required as it must comply with AS/NZS 5601.1 and AS/NZS 3000 and
other relevant local regulations.
250 mm

6| Symmetry RDV3611 installation guide 11156-H 08-21

W
H
D
S

 1100-1125 mm*
H-height 850 mm min.
 540 mm min.

* If installing a Symmetry heat transfer kit allow
for an additional 250 mm side clearance per kit.
For example if one kit is being installed the width
would need to be 1350-1375 mm. This additional
clearance is required to ensure the ducting does
not come into contact with the re.
The main points governing location are ueing and warm air distribution. The Symmetry has an
integrated zero clearance box that isolates the appliance from combustible materials. This means
it can be installed directly into a decorative replace constructed from materials such as wood or
plaster.
Corner installations
1830 mm
915 mm
1295 mm

Symmetry RDV3611 installation guide 11156-H 08-21 | 7

1000
400 400
004
The clearances listed below, measured from the edge of the inner glass, are minimum clearances
unless otherwise stated.
C- Surround from side of glass
B- Mantel depth
A- Mantel height from top of glass
D- Surround
projection
AMantel needs to be a min. of 400 mm away from the
edge of the inner glass.
BMax. mantel depth at 400 mm (A) is 250 mm max.
CSurround needs to be a minimum of 400 mm away
from the edge of the inner glass.
For every 50 mm of added mantel depth there must be an
additional 100 mm of clearance from the edge of the inner
glass. For example:
 
300 mm 500 mm
350 mm 600 mm
400 mm 700 mm
While the heater is operating
The appliance must not be installed where
curtains or other combustible materials could
come into contact with the heater. The 400 mm
side clearance includes side walls.
Floor protection
Heat emanating from this re may over time
a󰀨ect the appearance of some materials used
for ooring, such as, carpet, vinyl, cork or
timber. This may be amplied if the air contains
cooking vapours or cigarette smoke. To avoid
this occurring, it is recommended that a mat be
placed in front of this appliance.

Combustible mantels and surrounds require
clearance from the unit to minimise the
risk of re. Mantels and surrounds, made
of combustible materials such as wood,
are allowed providing they are outside the
minimum clearances shown.
Hearths
A hearth is not necessary but can be used for
decorative purposes or protection of sensitive
ooring if required. A hearth must not obscure
the front of the re.

The temperature of the wall surface directly
above the re may get warm and distort paint
nishes, or distort vinyl wall coverings. For
durability of surfaces, please contact the
manufacturer for their specication.

8| Symmetry RDV3611 installation guide 11156-H 08-21
The below diagram is to assist people who are determining the clearance area around the
Symmetry without having the unit on site.
Glass width
900 mm400 mm 400 mm
600 mm 400 mm
Clearance Clearance
Minimum above fire
Minimum to ceiling
1700 mm
1000 mm
Symmetry 3611

Symmetry RDV3611 installation guide 11156-H 08-21 | 9
TV installation
The Symmetry has a fan that distributes warm air from the top of the appliance out into the room.
As warm air is dispersed outwards, as opposed to directly upwards, installation of a TV may be an
option.
The diagram shows
recommended clearances
when installing a TV directly
above the Symmetry, or into a
recess. All dimensions are in
millimetres.

The 400 mm dimension is the
minimum clearance required
to a mantel. The image
adjacent shows the dimension
from the edge of the frame,
in the case of the Symmetry
the 400 mm dimension is to
be taken from the edge of the
inner glass.


It is up to the owner to check
the TV installation with the TV
manufacturer—some have
warranty conditions that state
a TV is not to be installed
above a replace.
Rinnai does not accept any
responsibility for damage to a
TV resulting from the use of
this information.
At least the
depth of the TV
400 mm
minimum
400 mm
minimum

10 | Symmetry RDV3611 installation guide 11156-H 08-21
Installation overview
Read these instructions to get an overview of the steps required before starting the installation.
Failure to follow these instructions could cause a malfunction of the appliance. This could result in
serious injury and/or property damage.
Unpack the appliance and components, and check for damage. Do not install any damaged parts.
Check all components have been supplied and that you have the correct gas type.
Adapt steps as necessary to suit the installation, for example new build or renovation—order of
steps may vary.
Build the frame and complete
the electrical connection.
Install mounting brackets, the
Symmetry unit, and x the unit
to the frame.
Install the ue and complete
the gas connection.
Install ducting kit, if
purchased—separate
instruction.
Install ue restrictor (if
required) and log set.
Commission unit and uprate
if an LPG unit with a vertical
termination.
Install cladding*, refer
important note on p. 13.
Install frames, refer separate
instruction with each frame kit.
Complete installation checklist
(in Operation guide) and
complete customer handover.
* In some instances (renovation), if there is gas supply to the unit, it would be better to commission before cladding, as
removing the unit, should installation problems occur, becomes di󰀩cult if the cladding has already been applied.

Symmetry RDV3611 installation guide 11156-H 08-21 | 11

Install the four mounting brackets supplied onto the unit. The position of the thickness will depend
on the cladding thickness and the type of installation (framed or frameless).
The Symmetry can be installed with granite and metal
frames, and also as a frameless installation. The
frameless installation can have brick, rock veneer, or
tiles—these will sit tight up against the framing plate of
the re.
The metal mounting brackets can be adjusted (20 mm)
to allow for the di󰀨erent cladding thicknesses.
Granite or metal
frame
Bracket is in the
forward position and
the backing board is
around the framing
plate.

Note the depth of the
brick recess. The bracket
is in the middle position
and the front face of the
backing board is level
with the back face of the
framing plate.

installation
Note the cutaway in the
brick for a shallower
recess. The bracket
is in the back position
with the front face of the
backing board sitting
behind the framing plate.

12 | Symmetry RDV3611 installation guide 11156-H 08-21

The Symmetry comes pre-assembled with the burner already in position. For all installations the
unit MUST BE positioned on a level surface
1. Position the unit inside the cavity.
2. Bend and secure the two metal stando󰀨s
supplied with the unit into position on top of
the unit. These provide the 150 mm vertical
clearance to the upper lintel.
3. Fix the unit to the frame with the four
mounting brackets. These act as seismic
constraints as well as providing horizontal
clearance to the frame.
4. Install the glass front, this will help protect
the unit while the remaining installation
work is completed. Step 2: Bend and secure the metal stando󰀨s
The carton in which the Symmetry is packaged has a cardboard cutout that is the same size as
the glass frame. This can be used to protect the unit during installation.
Step 3: Fix the unit to the frame with the mounting brackets

Symmetry RDV3611 installation guide 11156-H 08-21 | 13

When installing the cladding* ensure it is installed up to the ange and not over it. Any overhang will
a󰀨ect performance of the appliance and cause an unsafe situation.
Enclosure
framework
150 mm
1120 mm
Cladding
Cladding
support
bracket
Front of
heater
Cladding
Cladding
support
bracket
Front of
heater
Cladding MUST NOT extend lower than the cladding support bracket.
IMPORTANT

* In some instances (renovation), if there is gas supply to the unit, it would be better to commission before cladding, as
removing the unit, should installation problems occur, becomes di󰀩cult if the cladding has already been applied.

14 | Symmetry RDV3611 installation guide 11156-H 08-21

The ue restrictor works by limiting the amount of air required for combustion. The higher the
ue, the more the air is circulated. This can a󰀨ect the performance of the re. Di󰀨erent ue
congurations require di󰀨erent positioning of the ue restrictor—refer to p. 24-25 to determine what
setting is required.
1
2
4
3
1
2
4
3
2 23 3
The di󰀨erent hole positions are shown in
the diagram. These are stamped on the ue
restrictor.

Before the ue restrictor can be installed you
need to remove the pilot shield and carefully lift
the burner bed out of the unit.
Attach the ue restrictor as shown by securing with the screws provided.

Symmetry RDV3611 installation guide 11156-H 08-21 | 15
Log set installation
The log set is packaged separately and consists of ve log pieces and three moulded rocks. Use
extreme care when handling the log pieces, they are made from fragile material and will damage
easily.
Use these instructions in conjunction with the log location guide, which is attached to the
engine. Experience has shown that the majority of performance problems have been
caused by the log set being installed incorrectly.
IMPORTANT
It is important to place the pieces in the correct position. Incorrect placement can create carbon
build-up and a󰀨ect performance. Malfunctioning due to incorrect log/rock placement is not covered
by warranty. The unit MUST NEVER be used with broken logs or rocks or other burn media.
1. Carefully remove the log set from
the packaging and t the front
base left log (with moulded rock).
There is a cutout in the back
of the log and in the burner—it
should only t one way, sitting at
with no movement.
2. Fit the snake shaped log into the
curve on the far right of the burner
base. It should sit hard up against
the burner and once positioned
not rock or wobble.
12
34
5
66
1
2

16 | Symmetry RDV3611 installation guide 11156-H 08-21
3. Fit the front middle left log (whale
tail in the front) into the back at
section of the burner, and swing
over so that it slots on top of the
front base left log.
4. Place the y-shaped log securely in
the back recess of the burner (there
is a cutout in the log and in the
back of the burner)—it will almost
touch the back burner cover.
5. Place the top bent log over the
u-shaped log and the whale tail
log—there are pockets underneath
to help position it properly. For
correct positioning ensure that the
top bent log is located on the three
points shown.
6. Place the round at rock and front
left rock over the burner screw
holes. Keep them as far away
as possible from the glass, while
making sure they still cover the
holes.
Place the remaining triangular
shaped rock on top of the round at
rock as shown.
After all pieces are in position double check everything is sitting at with little or no movement—
they should be stable and not wobble.
3
4
5
6
6

Symmetry RDV3611 installation guide 11156-H 08-21 | 17
Commissioning
The gas pressures of the appliance are factory set and will normally not require adjustment. When
checking the operating pressures the combustion chamber glass must be on.
If installing an LPG unit with a vertical ue termination, the appliance must be uprated to
33 MJ/h using the uprating kit and instructions supplied with the unit.

1. Turn on the gas and power supply to the unit.
2. Refer to the data plate for applicable test point pressures.
3. The test point is on the gas control valve. Using a suitable screw driver loosen the captivated
test point screw and attach a manometer.
4. Using the manual control switch (on the appliance), turn the unit on and switch to the HIGH
setting, and adjust the pressure as necessary.
5. Disconnect the solenoid (yellow wire), this will ensure the unit is on the lowest setting, and set
the appliance to the LOW setting. Adjust the pressure as necessary. Reconnect the solenoid.
6. After checking the pressures, turn the unit o󰀨, remove the manometer, and replace the test
point screw.
7. Turn the heater on and o󰀨 a few times to check ignition.
8. When you are satised that the heater is working correctly reassemble and start the appliance
to check the ame pattern.
Adjust test point pressures as necessary using a
screwdriver and spanner as shown above.
Inlet test point
Outlet test point
Cap
Gas outlet
High pressure
adjusng screw
Low pressure
adjusng screw
IMPORTANT

18 | Symmetry RDV3611 installation guide 11156-H 08-21

It may take approximately two hours of operation for the logs to achieve their full ame pattern and
glow. During this burning in period some smoke and smell may be experienced. The appliance
should run on the high setting in a well ventilated room until these dissipate. It is important to check
the ame pattern during this time.

Abnormal ame performance and/or ame pattern can indicate a problem with the re such as
blocked gas injectors or log set that may have shifted. There are some warning signs that could
indicate a problem.
- Unusual smell from the appliance
- Continued di󰀩culty or delay in establishing a ame
- Flame appears either very short or very long
- Flame only burns part way across the burner
- Severe soot building up on the inside of the glass door
Important
It is the responsibility of the installer to check that under normal conditions of the appliance, all ue
gases are exhausted to the outside atmosphere and that there is no spillage of combustion gases
into the room.
If the appliance cannot be made to perform correctly please contact Rinnai.
 

Symmetry RDV3611 installation guide 11156-H 08-21 | 19
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The installation steps vary depending on the type of frame selected, bevelled, premium at, granite,
or inner frame only for frameless installations. For steps on how to install the frame refer to the
separate installation instruction provided with each frame kit.

Complete the installation checklist in the customer operation guide, and
make sure you leave the guide with the customer. Take the time to explain
to the customer about the use and care of the unit, that they understand the
instructions, and the importance of regular servicing.

20 | Symmetry RDV3611 installation guide 11156-H 08-21
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(BROWN)
(RED)
(RED)
(WHITE)
(BLUE)
(RED)
12 11
(BROWN)
FUSE 3A 250V
(GREEN)
CABLE CAT 5
1
2
(Gas Control)
Sparker Earth
Flame Rod
Sparker
5423 1
12
CONTROL PANEL RECEIVER
CONTROL UNIT
IGNITION PACK 579 DBC SIT
FAN MOTOR
10 9876
Modulating Coil
50 Hz
High Speed
OH SWITCH
2
1
ACTIVE
NEUTRAL
AC 230V -240V
TEST CONNECTION
Medium Speed
(BROWNN)(BROWN)
(GRN/YLW)
(YELLOW)
(YELLOW)
(GREY)
(GREY)
(BLACK)
(BROWN)
(BROWN)
(BLACK)
(BLACK)
(BLUE)
(GRN/YLW)
(BROWN)
(BLUE)
FLAME ROD
(YELLOW)