Rinnai Compact 2 User manual

Compact 2 gas fireplace
Operation guide

Important
Appliance must be installed with a Rinnai approved ue system.
This appliance must be installed in accordance with:
-Manufacturer’s installation instructions
-AS/NZS 5601 Gas Installations
-AS/NZS 5263 Gas appliance standards
For use with Natural Gas or Universal LPG as indicated on the
appliance.
Appliance must be installed, commissioned and serviced by an
authorised person, being in New Zealand a licensed gastter.
Warning
Improper installation, adjustment, alteration, service and
maintenance can cause property damage, personal injury or loss
of life.
For more information about buying, using, and servicing of Rinnai
appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Fax: [phone]
Email: [email protected]
Web: rinnai.co.nz
youtube.com/rinnainz
facebook.com/rinnainz

Safety ...................................................................4
Safety devices ......................................................5
Clearances ...........................................................6
General information ..............................................7
Operating your Compact 2 ...................................8
Troubleshooting ....................................................9
Abnormal ame pattern ........................................10
Installation checklist..............................................11
Installer details......................................................11
Limited Warranty ..................................................12
Purchase details and product registration ............14
Contents
Gas res, like cars, require regular maintenance and servicing. For reliable operation Rinnai gas
res should be serviced every two years, including inspection of the ue system.
Servicing

4| Compact 2 operation guide: 11837-D 04-20
Safety
Important
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
-The heater must not be used or operated if any part of the appliance is damaged
-Do not place articles on or against this appliance
-Do not use or store ammable materials near this appliance
-Do not spray aerosols in the vicinity of this appliance while it is in operation
-Do not modify this appliance
-The re must not be located immediately below a power socket outlet (potential re hazard)
Do not restrict warm air discharge by placing
articles in front of the re.
The re must not be used for any other
purpose other than heating.
Children should be supervised at all times to
ensure they do not play with the re. Hand or
body contact with the re must be avoided.
Do not allow anyone to sit, lean or sleep
directly in front of the re.
Do not allow curtains or other combustible
materials to come into contact with the re.
Do not unplug the appliance while it is
operating. Do not use power boards or double
adapters to operate the unit.

Compact 2 operation guide: 11837-D 04-20 | 5
Do not post or allow children to post articles
into the louvres of the heater.
Do not spray aerosols while the appliance is
operating. Most contain butane gas which can
be a re hazard if used near the appliance.
Do not place containers of liquid on top of the
heater. Water spillage can cause extensive
damage and create an electrocution hazard.
Do not remove the glass dress guard, it is
tted to reduce the risk of re or injury from
burns and no part of it should be removed.
Safety devices
Overheat switches
When the heater gets too hot during operation, for example when the air outlet louvres are
blocked, or during a power outage, the overheat switches turn the gas o󰀨 automatically and allow
the heater to restart when cooled down.
Electrical fuse
The electrical circuits are protected by a fuse.
Flame failure sensing system
Automatically cuts o󰀨 the gas supply in the event of a ame failure.
Power failure
In the event of a power failure, while the heater is in operation the fan will stop,
however the gas valves remain open and continue to heat the appliance. The overheat
protection may then shut o󰀨 the gas to protect the unit, however switching to its lowest
setting may allow the re to continue operating without overheating.

6| Compact 2 operation guide: 11837-D 04-20
Clearances
The clearances, measured from the edge of the inner glass, are minimum clearances unless
otherwise stated.
While the unit is operating
The re must not be installed where curtains
or other combustible materials could come into
contact with the unit. The 1000 mm clearance
shown is the clearance to the ceiling. The
300 mm side clearance includes side walls.
Wall surface above the re
The temperature of the wall surface directly
above the appliance may get warm and
discolour paint nishes or distort wall coverings.
For durability of surfaces, please contact the
manufacturer for their specication. The nish
needs to be able to withstand temperatures of
up to 65 °C above ambient.
Floor protection
Heat from this re may a󰀨ect the appearance
of some materials used for ooring, such
as carpet, vinyl, cork or timber. This may be
amplied if the air contains cooking vapours or
cigarette smoke. To avoid this occurring, it is
recommended that a mat be placed in front of
the re, extending at least 750 mm in front.
Mantels and surrounds
Mantels and surrounds, made of combustible
materials such as wood, are allowed providing
they are outside the minimum clearances
shown.
Hearths
A hearth is not necessary but can be used for
decorative purposes or protection of sensitive
ooring. A hearth must not obscure the front
face of the re or obstruct the re in any way
(including the frame around the re).
TV installation above the re
Installing a TV directly above the Compact 2
is not recommended due to the heat being
emitted directly above the re and also heat
being generated from the ue components.
300 mm
750 mm
300 mm 1000 mm
300 mm
1000 mm
AB
C
AMantel needs to be a min. of 300 mm away from
the edge of the inner glass
BMax. mantel depth at 300 mm (A) is 150 mm
CSurround needs to be a min. of 300 mm away from
the edge of the inner glass
For every 50 mm of added mantel depth, there must be
an additional 100 mm of clearance from the edge of the
glass. For example:
Mantel depth A: Clearance required
200 mm 400 mm
250 mm 500 mm
300 mm 600 mm

Compact 2 operation guide: 11837-D 04-20 | 7
General information
Before operation please read these instructions to get an overview of how to operate, maintain and
service your Rinnai gas re.
Electrical connection
The Compact 2 comes with a 1.5 m power cord
and a 3-pin plug. The electrical connection can
exit the unit from the lower left or right hand
side, or from the rear of the re.
If the supply cord is damaged it must be
replaced by a licensed tradesperson. This must
be a genuine replacement part available from
Rinnai.
The connection is either direct wired1or
connected to a power point within the cavity.
This must be connected to a dedicated earthed
power point. The electric isolation switch must
be accessible after the appliance has been
installed.
Installation by a licensed tradesperson
Only a licensed tradesperson can install, adjust,
maintain, and service this gas re. Any work
carried out by a non-licensed tradesperson is
illegal and will void any warranty.
Installer handover
Ensure your installer talks to you about the
use and care of this appliance, and that you
understand these instructions. The installer also
needs to complete the appliance installation
checklist and installer details (p. 11), and leave
this guide with you.
Soot deposits
Small soot deposits inside the heater or glass
is normal. Signicant soot build-up however
is not normal and will require a service call.
Refer to the troubleshooting section for further
information.
Environmental
Your Rinnai gas re is
manufactured from a number of
recyclable materials. At the end
of its useful life please consider
what parts could be recycled, for
example scrap metal.
Care and maintenance
All external surfaces of the re can be cleaned
using a soft damp cloth and mild detergent. Do
not use solvents and do not attempt to clean
while the re is still operating or hot.
Servicing
Rinnai has a maintenance,
service and spare parts network
with personnel who are fully
trained and equipped to give
the best advice on your Rinnai
appliance.
Servicing and repair should only be carried out
by authorised personnel, please call Rinnai
(0800 746 624).
For reliable operation Rinnai gas replaces
should be serviced every two years, including
inspection of the ue system. If they are in a
particularly dusty environment or subject to
excess lint, for example dog hair, or where
there are newly laid carpets, then annual
servicing would be benecial.
Regular maintenance and servicing is not
covered by the Rinnai warranty.
1 Consult a qualified electrician if direct wiring is required as it must comply with AS/NZS 5601 and AS/NZS 3000 and other
relevant local regulations

8| Compact 2 operation guide: 11837-D 04-20
Operating your Compact 2
Your Compact 2 is operated by manual push button control, located on the left hand side of the
appliance.
Ignition
Firmly press the IGN button for ten seconds and
release. This operates the built-in safety device and
starts the electronic spark—lights to pilot.
Adjusting the heat
Press the buttons from LOW to HIGH. This will
ignite the additional burners.
Turning o󰀨
Press and release the buttons from HIGH to IGN
until they are in the o󰀨 position. The fan will stop
when the unit cools down.
Fan operation
The fan will operate automatically when the re warms up (this is to reduce the amount of cold air
being pushed out into the room), and will stop when it cools down. When the re is on the LOW
setting, the fan may turn o󰀨 as the unit cools. The fan will restart again once the unit warms up.
In the event of a power failure
If there is a power failure, turning the re to the LOW setting may allow it to continue to
operate without overheating. Remaining on the HIGH setting will cause the overheat
protection switch to activate. This will shut down the appliance.
HIGH LOW IGN
The words HIGH, LOW, and IGN are
not part of the control panel. They have
been displayed to highlight what each of
the di󰀨erent settings mean

Compact 2 operation guide: 11837-D 04-20 | 9
Troubleshooting
During installation there will be an initial burning in period where some smoke and smell may be
experienced. This is a normal part of the operation.
The Compact 2 is tted with an overheat safety switch. Under overheat conditions this switch will
shut o󰀨 the re. If the unit shuts o󰀨 repeatedly servicing may be required.
Symptom Cause Solution
Burner will not light No power present
No gas present
Power cut
Air in gas pipe
Ignition failure
Ensure power cord is plugged in and turned on.
Ensure gas supply is turned on.
Re-ignite after power is restored.
Purge air (installer to do).
Repeat ignition steps.
Smell of gas Leaking gas Turn o󰀨 gas at meter or LPG cylinder and call
your installer.
Small soot deposit on logs Normal operation No action required.
Severe soot deposits forming
on logs or glass
Inadequate ue system,
incorrect gas pressure or log
misalignment
Contact a Rinnai Service Centre.
Condensation on glass Normal operation Allow heater to warm up and condensation will
disappear.
Streaky lines on glass Normal operation No action required.
Fan not working Heat switch is not activated
No power present
Allow heater to run on high for approx. 10 mins.
Ensure power cord is plugged in and turned on.

10 | Compact 2 operation guide: 11837-D 04-20
Abnormal ame pattern
Each Rinnai ame re has a distinct ame pattern. This should look the same every
time you start your re, after an initial warm up period of approximately 20 minutes.
Abnormal ame performance and/or pattern
can indicate a problem with your re, such as
blocked gas injectors, or shifting of burn media.
There are some warning signs that could
indicate a problem.
-Unusual smell from the appliance
-Continued di󰀩culty or delay in establishing
a ame
-Either very short or very long ames
-Flame only burns part way across the
burner
-Severe soot building up on the inside of
the glass1.
If any of the above signs occur, please contact
Rinnai.
Normal ame pattern
Abnormal ame pattern

Compact 2 operation guide: 11837-D 04-20 | 11
Installation checklist
The installer must complete the installation checklist below and make sure this
guide is left with you. They must also instruct you about the use and care of the
appliance, and ensure you understand the safety instructions.
Checklist
FAppliance positioned in a suitable location (clearances, mantels, surrounds etc.).
FRinnai ue system installed and tested to ensure e󰀨ective draw.
FGas pressure checked and set according to the data plate.
FBurn media installed as per instructions.
FAppliance tested for correct operation and to ensure no gas leaks.
FCustomer instructed on operating procedure and safety requirements.
FCustomer advised to service the heater every two years.
Installer details
Company name:
Installer name:
Address:
Phone: Mobile:
Certicate of compliance number for installation:
Signed: Date:

12 | Compact 2 operation guide: 11837-D 04-20
Limited Warranty
Rinnai brings you peace of mind with a:
5-year rebox warranty
This warranty is applicable to all Rinnai gas res manufactured from 01 May 2019. All terms of
the warranty, subject to the conditions below, are e󰀨ective from the date of rst installation. The
attending service person reserves the right to verify this by requesting a copy of the gas certicate
of compliance prior to commencement of any warranty work. Proof of purchase and installation date
will be required at the time of any warranty claim. This warranty is only valid within the country of
purchase.
FIREBOX1ALL OTHER PARTS
Parts Labour Parts Labour
5 years22 years22 years22 years2
1The rebox is the metal outer casing that surrounds the re. All other parts of the re will be covered by a two year limited
warranty
2 From date of rst installation
General warranty terms
All Rinnai appliances meet or exceed the safety standards required by New Zealand gas and
electrical regulations. The company is constantly improving its products and as such, specications
are subject to change or variation without notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability of
repair facilities and spare parts for the express warranty period recorded in the table above.
This warranty does not limit any consumer rights or guarantees that may apply under the
Consumer Guarantees Act 1993. If the product is acquired for the purposes of a business, the
provisions of the Consumer Guarantees Act 1993 do not apply and no other warranties (either
express or implied by law) apart from those stated in the warranty will apply.
Warranty terms and conditions
1. All terms of this warranty are e󰀨ective from the date of rst installation. The attending service
person reserves the right to verify this by requesting a copy of the gas certicate of compliance
prior to commencement of any warranty work. The installer must issue a certicate of
compliance by law in New Zealand. Warranty claims may be invalid if not accompanied by
details of the installing or supervising gas tter’s registration number and the gas certication
number.
2. All Rinnai appliances must be installed, commissioned, serviced, repaired and removed in
accordance with the manufacturer’s installation instructions, local regulations, and building
codes by persons authorised by local regulations to do so.
3. All appliances must be operated and maintained in accordance with the manufacturer’s
operating instructions. Rinnai recommends that gas res are serviced every two years,
including inspection of the ue system.

Compact 2 operation guide: 11837-D 04-20 | 13
Warranty terms and conditions continued
4. Servicing of the product is to be carried out by a Rinnai authorised service centre.
5. The warranty applies only to the components supplied by Rinnai. It does not apply to
components supplied by others, such as electrical switches, electrical cables, fuses and where
applicable ue systems, but is not limited to these.
6. Where a failed component is replaced under warranty, the balance of the original warranty will
remain e󰀨ective.
7. Rinnai reserves the right to transfer functional components from defective appliances if they
are suitable.
8. Rinnai reserves the right to have installed product returned to the factory for inspection.
9. Where the gas re is installed outside the metropolitan area or further than 40 km from a Rinnai
authorised service centre, travel costs shall be the owner’s responsibility.
Warranty exclusions
The following exclusions may cause the warranty to become void and will result in a service charge
and cost of parts (if required).
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance or improper storage.
3. Failure due to incorrect or unauthorised installations including but not limited to the use
of products, including ue systems, that are not specied by Rinnai, damage caused by
installation of indoor res outdoors and outdoor res indoors.
4. Failure or damage caused by alterations, service or repair work carried out by persons other
than Rinnai service persons or service centres.
5. Where it is found that there is no fault with the appliance and the issue is related to the
installation or is due to the failure of electric or gas supplies.
6. Noise caused by minor contraction, movement or expansion of certain parts.
7. Cost of building work to access parts that need repair or replacement, or the costs of building
repairs afterwards.
8. Subjective issues such as noise or smell that Rinnai have investigated (or a Rinnai service
agent has investigated) and are established to be within normal operating parameters.
9. Variances in replace appearance, including ame picture, from Rinnai promotional images that
are due to gas type, printing connes, and on-screen display variances.

14 | Compact 2 operation guide: 11837-D 04-20
Purchase details
Please keep these details in a safe place for future reference.
ATTACH YOUR PROOF
OF PURCHASE HERE:
Retailer:
Retailer address:
Date of purchase:
Product details:
Record your purchase details below
Register your re online at www.rinnai.co.nz/register/. You’ll need to know the
model, and also the serial number—shown on the sticker on the back page of this
guide.
Register your Compact 2 online
Warranty claim
To make a warranty claim, contact Rinnai on 0800 RINNAI (0800 746 624) or email
[email protected].

Rinnai.co.nz 0800 746 624
http://www.youtube.com/rinnainz
http://www.facebook.com/rinnainz
Compact 2 operation guide:11837-D
Serial number