Rinnai Symmetry RDV3611ETRN User manual

Symmetry
Installation guide
Models: RDV3611ETRN / RDV3611ETRL

For more information about buying, using, and servicing
of Rinnai appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone], Fax: [phone]
Email: [email protected].nz
Web: www.rinnai.co.nz, www.youtube.com/rinnainz
www.facebook.com/rinnainz
Important:
The Symmetry RDV3611 is recommended for a new build installation
into a false (mock) chimney. It is not suitable for retrofitting into an
existing masonry fireplace.
Appliance, including flue, is installed after framing and before
cladding. Rinnai strongly recommend the appliance is fully tested
BEFORE any material is applied.
Appliance must be installed with a Rinnai approved flue system.
This appliance shall be installed in accordance with:
- Manufacturer’s installation instructions
- AS/NZS 5601 Gas Installations
- Local regulations and municipal building codes
Installation, servicing and repair shall be carried out only by authorised
personnel.
WARNING
Improper installation, adjustment, alteration, service or maintenance
can cause property damage, personal injury or loss of life.

cnt:
Specification...............................................................4
Gas supply ..................................................................5
Electrical supply .........................................................5
Framing dimensions ...................................................6
Clearances from combustibles...................................7
TV installation.............................................................9
Installation overview ..................................................10
Mounting bracket installation....................................11
Installing the Symmetry and fixing to the frame ........12
Flue restrictor installation ..........................................13
Log set installation .....................................................14
Test pressures.............................................................16
Flame pattern .............................................................17
Cladding .....................................................................18
Fitting the frames and dress guard.............................19
Commissioning ..........................................................19
Wiring diagram...........................................................20
General flueing guidelines..........................................22
Flueing options...........................................................24
Symmetry RDV3611 flue kits........................................26
Symmetry RDV3611 horizontal flue kits.......................27
Symmetry RDV3611 flue components.........................28
Horizontal termination example ................................30
Vertical termination example.....................................31

4 | RDV3611 installation guide: 11156-E 05-16
Specication
Dimensions (mm)
668
538
25
1155
Specification summary
Input: 19-33 MJ/h
Output: 3.8-7.5 kW*
Efficiency: 80%
Heating area: up to 116 m2**
Gas type: NG or ULPG
A direct vent (natural draft) inbuilt
gas fireplace with a glass front and
convection fan (top discharge).
Operated with a remote control
(7-day programmable timer).
* Will vary according to gas type and flue
configuration
** Will vary depending on geographical
location in NZ
Data plate
Centre front of base panel, behind
the service panels.
Gas connection
½ “ BSP male flare. This connects
straight into the gas control on the
lower left hand side of the unit.
Ignition
Integrated sparker to pilot.
Noise level: 37-45 dB(A)
Flue
Inner 100 mm, outer 170 mm.
Appliance must be installed with a
Rinnai flue system.
Power consumption and
electrical supply
High 50 W
Standby <1 W
Comes with a 1.5 m power cord and
3-pin plug. The standard electrical
connection is to the right hand
side of the appliance.
Safety devices
Light to pilot, delayed ignition,
overheat switch, electronic
flame failure supervision, and
combustion chamber relief.
Temperature control
Thermostatic, temperature control
range 7-32 °C.
Weight: 60 kg
Installation considerations
Maximum flue height is 5.4 m.
Smaller rooms will heat up quickly,
and due to the efficiency of the
appliance, the fire will turn off
once the set temperature has been
reached.
The Symmetry looks and performs
best when installed close to
the floor. If the unit is installed
higher up the wall the movement
of air from the convection
fan, depending on the room
configuration, could create
draughts.
310
1090
715
510
190
60
750 775
845
440
C
L
95
1060
149
400 500
890
995
Cover panel: 150 mm opening on both sides of the heater. Covers are removed only when a Symmetry
Heat Transfer Kit is installed.
1110
643
538
1006ID
Standard metal outer frame Premium flat metal outer frame

RDV3611 installation guide: 11156-E 05-16 | 5
Gas supply
The gas connection from the control valve is a ½ “ BSP
male flare fitting. This connects straight into the gas
control on the lower left hand side of the appliance.
Refer to the dimension diagram for the gas
connection dimensions from the back and centreline
of the unit.
To access the gas connection, remove the upper and
lower bracket (also called the service access panels).
The brackets can be removed by undoing the screws
as shown below at each end of the unit.
Flared union
Connection access
Gas control
Gas pipe sizing must consider gas input to this appliance as well as other gas
appliances in the premises.
Electrical supply
The Symmetry is fitted with a 1.5 m power cord and a 3-pin plug.
The standard electrical connection is to the right side of the front of
the appliance. If necessary this can be changed by an electrician to
terminate on the left.
The connection is either direct wired* or connected to a power point
within the cavity. This must be connected to a dedicated 230 V, 10 A
earthed power point. The electric isolation switch must be accessible
after the appliance has been installed.
The unit must not be located below a power socket outlet (potential fire hazard).
If the supply cord is damaged, it must be replaced by a licensed tradesperson. This must be a
genuine replacement part available from Rinnai, part number 6765B.
* Consult a qualified electrician if direct wiring is required as it must comply with AS/NZS 5601.1 and AS/NZS 3000 and other
relevant local regulations.
250 mm

6 | RDV3611 installation guide: 11156-E 05-16
Framing dimensions
The main points governing location are flueing and warm air distribution. The Symmetry has
an integrated zero clearance box that isolates the appliance from combustible materials. This
means it can be installed directly into a decorative fireplace constructed from materials such as
wood or plaster.
Enclosure dimensions
W-width 1100-1125 mm*
H-height 850 mm min.
D-depth 540 mm min.
S - side clearance
* If installing a Symmetry heat transfer
kit allow for an additional 250 mm side
clearance per kit. For example if one kit is
being installed the width would need to be
1350-1375 mm. This additional clearance is
required to ensure the ducting does not
come into contact with the fire.
1830 mm
915 mm
1295 mm
Corner installations

RDV3611 installation guide: 11156-E 05-16 | 7
Clearances from combustibles
The clearances listed below, measured from the edge of the inner glass, are
minimum clearances unless otherwise stated.
A
B
C
AMantel needs to be a min. of 400 mm away from the
edge of the inner glass.
B Max. mantel depth at 400 mm (A) is 250 mm max.
CSurround needs to be a minimum of 400 mm away
from the edge of the inner glass.
For every 50 mm of added mantel depth there must be
an additional 100 mm of clearance from the edge of the
inner glass. For example:
Mantel depth
A
: clearance required
300 mm 500 mm
350 mm 600 mm
400 mm 700 mm
While the heater is operating
The appliance must not be installed where
curtains or other combustible materials could
come into contact with the heater. The 1000 mm
clearance above is the clearance to a ceiling. The
400 mm side clearance includes side walls.
Floor protection
Heat emanating from this fire may over time
affect the appearance of some materials
used for flooring, such as, carpet, vinyl, cork
or timber. This may be amplified if the air
contains cooking vapours or cigarette smoke.
To avoid this occurring, it is recommended
that a mat be placed in front of this appliance.
Mantels and surrounds
Combustible mantels and surrounds require
clearance from the unit to minimise the
risk of fire. Mantels and surrounds, made
of combustible materials such as wood,
are allowed providing they are outside the
minimum clearances shown.
Hearths
A hearth is not necessary but can be used
for decorative purposes or protection of
sensitive flooring if required. A hearth must
not obscure the front of the fire.
Wall surface above the fire
The temperature of the wall surface directly
above the fire may get warm and distort
paint finishes, or distort vinyl wall coverings.
For durability of surfaces, please contact the
manufacturer for their specification.

8 | RDV3611 installation guide: 11156-E 05-16
The below diagram is to assist people who are determining the clearance area
around the Symmetry without having the unit on site.
Glass width
900 mm400 mm 400 mm
600 mm 400 mm
Clearance Clearance
Minimum above fire
Minimum to ceiling
1700 mm
1000 mm
Symmetry 3611

RDV3611 installation guide: 11156-E 05-16 | 9
TV installation
The Symmetry has a fan that distributes warm air from the top of the appliance out
into the room. As warm air is dispersed outwards, as opposed to directly upwards,
installation of a TV may be an option.
The diagram shows
recommended clearances
when installing a TV directly
above the Symmetry, or into
a recess. All dimensions are in
millimetres.
400 mm dimension
The 400 mm dimension
is the minimum clearance
required to to a mantel. The
image adjacent shows the
dimension from the edge
of the frame, in the case of
the Symmetry the 400 mm
dimension is to be taken from
the edge of the inner glass.
Always check with the TV
manufacturer
It is up to the owner to check
the TV installation with the TV
manufacturersome have
warranty conditions that state
a TV is not to be installed
above a fireplace.
Rinnai does not accept any
responsibility for damage to
a TV resulting from the use of
this information.
Refer p. 7
400 mm
minimum
400 mm
minimum

10 | RDV3611 installation guide: 11156-E 05-16
Installation overview
Read these instructions to get an overview of the steps required before starting the
installation. Failure to follow these instructions could cause a malfunction of the
appliance. This could result in serious injury and/or property damage.
Unpack the appliance and components, and check for damage. Do not install any
damaged parts. Check all components have been supplied and that you have the
correct gas type.
Build the frame and
complete the electrical
connection.
Install mounting brackets,
the Symmetry unit, and fix
the unit to the frame.
Install the flue and
complete the gas
connection.
Install ducting kit, if
purchased—separate
instruction.
Install flue restrictor (if req.)
and log set.
Test pressures and establish
flame pattern.
Install cladding, refer
importantant note on p. 18.
Install frames. Commission unit and
uprate if an LPG unit with a
vertical termination.
Rinnai NZ Ltd Page 1 of 2 11154 Issue B
RDV3611 : SYMMETRY
Vertical Flue Up Rating Instructions (ULPG ONLY)
Must be installed by a certified gas fitter in accordance with all applicable local rules and regulations
The Rinnai Symmetry RDV3611 LPG appliance is factory supplied, with rated input of 30MJ/hr for
installation for Horizontal Vent Terminations only. To ensure that optimum Flame Effect and
Maximum Energy Efficiency is obtained when the unit is being installed with a Vertical Vent
Termination the appliance must be up rated to 33MJ/hr by installing this Kit.
Kit Contents
Quantity
Rinnai Part Number
Comments
Main Injector
1
11534
1.70mm
Data Plate
1
11152
For Vertical Flues ONLY
Instruction Sheet
1
11154
Gas Up Rating Procedure
1. Remove Glass assembly 4 x screws; lift and remove.
2. Remove service panel front 2x screws.
3. Remove service panel rear 2x screws; Lift panel out carefully and put to one side (leaving the
CAT5 cable connected to control panel receiver).
4. Remove log set if installed.
5. Remove burner cover.
6. Lift the burner assembly out carefully as it is very fragile. NOTE: Extra care should be taken to
avoid scratching the ceramic panels/ combustion chamber walls.
7. Remove and replace the Main Injector with the one supplied.
8. Gently lift the burner assembly back into place. NOTE: Extra care should be taken to avoid
scratching the ceramic panels/ combustion chamber walls.
9. Refit the burner cover.
10. Install the log set.
11. Fit the Field Converted Data Plate next to the existing dataplate to show that it has been field
up rated.
12. Commission & set gas pressures for correct gas type as per gas setting procedure.
13. Reassemble the remaining components in reverse order.
Burner Cover
Burner assembly
Main injector
Pilot head

RDV3611 installation guide: 11156-E 05-16 | 11
Mounting bracket installation
Install the four mounting brackets supplied onto the unit. The position of the
thickness will depend on the cladding thickness and the type of installation (framed
or frameless).
The Symmetry can be installed with granite and
metal frames, and also as a frameless installation. The
frameless installation can have brick, rock veneer, or
tiles—these will sit tight up against the framing plate of
the fire.
The metal mounting brackets can be adjusted (20 mm)
to allow for the different cladding thicknesses.
Granite or metal
frame
Bracket is in the
forward position and
the backing board is
around the framing
plate.
Brick or tile installation
Note the depth of the
brick recess. The bracket
is in the middle position
and the front face of the
backing board is level
with the back face of the
framing plate.
Frameless brick or tile
installation
Note the cutaway in
the brick for a shallower
recess. The bracket is in
the back position with
the front face of the
backing board sitting
behind the framing
plate.

12 | RDV3611 installation guide: 11156-E 05-16
Installing the Symmetry and xing to the frame
The Symmetry comes pre-assembled with the burner already in position. For all
installations the unit MUST BE positioned on a level surface
1. Position the unit inside the cavity.
2. Bend and secure the two metal standoffs
supplied with the unit into position on
top of the unit. These provide the 150 mm
vertical clearance to the upper lintel.
3. Fix the unit to the frame with the four
mounting brackets. These act as seismic
constraints as well as providing horizontal
clearance to the frame.
4. Install the glass front, this will help protect
the unit while the remaining installation
work is completed. Step 2: Bend and secure the metal standoffs
The carton in which the Symmetry is packaged has a cardboard cutout that is the same size as
the glass frame. This can be used to protect the unit during installation.
Step 3: Fix the unit to the frame with the mounting brackets

RDV3611 installation guide: 11156-E 05-16 | 13
Flue restrictor installation
The flue restrictor works by limiting the amount of air required for combustion.
The higher the flue, the more the air is circulated. This can affect the performance
of the fire. Different flue configurations require different positioning of the flue
restrictor—refer to p. 24-25 to determine what setting is required.
1
2
4
3
1
2
4
3
2 23 3
The different hole positions are shown in
the diagram. These are stamped on the flue
restrictor.
Before installing the flue restrictor
Before the flue restrictor can be installed you
need to remove the pilot shield and carefully
lift the burner bed out of the unit.
Attach the flue restrictor as shown by securing with the screws provided.

14 | RDV3611 installation guide: 11156-E 05-16
Log set installation
The log set is packaged separately and consists of five log pieces and three
moulded rocks. Use extreme care when handling the log pieces, they are made
from fragile material and will damage easily.
Use these instructions in conjunction with the log location guide, which
is attached to the engine. Experience has shown that the majority of
performance problems have been caused by the log set being installed
incorrectly.
IMPORTANT
It is important to place the pieces in the correct position. Incorrect placement can create
carbon build-up and affect performance. Malfunctioning due to incorrect log/rock placement is
not covered by warranty. The unit MUST NEVER be used with broken logs or rocks or other burn
media.
1. Carefully remove the log set
from the packaging and fit
the front base left log (with
moulded rock). There is a cutout
in the back of the log and in
the burner—it should only fit
one way, sitting flat with no
movement.
2. Fit the snake shaped log into
the curve on the far right of the
burner base. It should sit hard
up against the burner and once
positioned not rock or wobble.
12
34
5
66
1
2

RDV3611 installation guide: 11156-E 05-16 | 15
3. Fit the front middle left log (whale
tail in the front) into the back flat
section of the burner, and swing
over so that it slots on top of the
front base left log.
4. Place the y-shaped log securely
in the back recess of the burner
(there is a cutout in the log and
in the back of the burner)—it will
almost touch the back burner
cover.
5. Place the top bent log over the
u-shaped log and the whale
tail log—there are pockets
underneath to help position it
properly. For correct positioning
ensure that the top bent log is
located on the three points shown.
6. Place the round flat rock and front
left rock over the burner screw
holes. Keep them as far away as
possible from the glass, while
making sure they still cover the
holes.
Place the remaining triangular
shaped rock on top of the round
flat rock as shown.
After all pieces are in position double check everything is sitting flat with little or no
movement—they should be stable and not wobble.
3
4
5
6
6

16 | RDV3611 installation guide: 11156-E 05-16
Test pressures
If installing an LPG unit with a vertical flue termination, the appliance must be
uprated to 33 MJ/h using the uprating kit and instructions supplied with the unit.
To check and set the burner pressures
1. Turn on the gas and power supply to the unit.
2. Refer to the data plate for applicable test point pressures.
3. The test point is on the gas control valve. Using a suitable screw driver loosen the captivated
test point screw and attach a manometer.
4. Using the manual control switch (on the appliance), turn the unit on and switch to the HIGH
setting, and adjust the pressure as necessary.
5. Disconnect the solenoid (yellow wire), this will ensure the unit is on the lowest setting,
and set the appliance to the LOW setting. Adjust the pressure as necessary. Reconnect the
solenoid.
6. After checking the pressures, turn the unit off, remove the manometer, and replace the test
point screw.
7. Turn the heater on and off a few times to check ignition.
8. When you are satisfied that the heater is working correctly reassemble and start the
appliance to check the flame pattern.
Adjust test point pressures as necessary using a
screwdriver and spanner as shown above.
Inlet test point
Outlet test point
Cap
Gas outlet
High pressure
adjusng screw
Low pressure
adjusng screw

RDV3611 installation guide: 11156-E 05-16 | 17
Flame pattern
It may take approximately two hours of operation for the logs to achieve their full
flame pattern and glow. During this burning in period some smoke and smell may be
experienced. The appliance should run on the high setting in a well ventilated room
until these dissipate. It is important to check the flame pattern during this time.
Abnormal flame pattern
Abnormal flame performance and/or flame pattern can indicate a problem with the fire such as
blocked gas injectors or log set that may have shifted. There are some warning signs that could
indicate a problem.
- Unusual smell from the appliance
- Continued difficulty or delay in establishing a flame
- Flame appears either very short or very long
- Flame only burns part way across the burner
- Severe soot building up on the inside of the glass door
Important
It is the responsibility of the installer to check that under normal conditions of the appliance, all
flue gases are exhausted to the outside atmosphere and that there is no spillage of combustion
gases into the room.
If the appliance cannot be made to perform correctly please contact Rinnai.
Normal flame pattern Abnormal flame pattern

18 | RDV3611 installation guide: 11156-E 05-16
Cladding
When installing the cladding ensure it is installed up to the flange and not over it. Any
overhang will affect performance of the appliance and cause an unsafe situation.
Enclosure
framework
150 mm
1120 mm
Cladding
Cladding
support
bracket
Front of
heater
Cladding
Cladding
support
bracket
Front of
heater
Cladding MUST NOT extend lower than the cladding support bracket.
WARNING
Detailed view showing cladding installed up to the flange and not over it

RDV3611 installation guide: 11156-E 05-16 | 19
Fitting the frames and dress guard
Before fitting the frames and dress guard (optional accessory), ensure the
glass front is secured in place. It is critical when fitting the glass front that you
double check that it is not scratched or damaged in any way, and that you
have checked the gasket.
WARNING
Outer frame: Standard outer frame
Screw into position with the four screws provided. If you have the granite outer frame—refer
separate installation instructions provided with the frame.
Outer frame: Premium flat frame
Disconnect the CAT5 cable from the RJ45 connector inside the white PCB box and connect the
CAT5 cable on the manual switch, at the top right of the outer frame, directly to the PCB. Fit the
outer frame by using the two retaining screws located on the inner left hand side, and the two
screws on the inner right hand side of the burner box. Cover the lower manual control switch
with the blanking sticker supplied with the frame.
Inner frame
Hook over the glass panel assembly and secure in place on the two large lower magnets on the
front assembly.
Standard frame
Premium flat
frame Cover the lower manual control switch
blanking sticker supplied.
Glass assembly
Commissioning
Complete the installation and commissioning checklist in the customer operation
guide and leave this with the homeowner. Explain to them about the use and care of
the fire, and that they understand the instructions and operation of the appliance.
If operating without a dress guard, advise the customer of the safety instructions to
prevent the risk of injury.
Please note: The CAT5 cable on the manual switch, at the top right of the outer frame, connects directly into the white PCB box.

20 | RDV3611 installation guide: 11156-E 05-16
Wiring diagram (11652-A)
(BROWN)
(RED)
(RED)
(WHITE)
(BLUE)
(RED)
12 11
(BROWN)
FUSE 3A 250V
(GREEN)
CABLE CAT 5
1
2
(Gas Control)
Sparker Earth
Flame Rod
Sparker
5423 1
12
CONTROL PANEL RECEIVER
CONTROL UNIT
IGNITION PACK 579 DBC SIT
FAN MOTOR
10 9876
Modulating Coil
50 Hz
High Speed
OH SWITCH
2
1
ACTIVE
NEUTRAL
AC 230V -240V
TEST CONNECTION
Medium Speed
(BROWNN)(BROWN)
(GRN/YLW)
(YELLOW) (YELLOW)
(GREY)
(GREY)
(BLACK)
(BROWN)
(BROWN)
(BLACK)
(BLACK)
(BLUE)
(GRN/YLW)
(BROWN)
(BLUE)
FLAME ROD
(YELLOW)