Rinnai Symmetry RDV3610 User manual

Symmetry RDV3610
Operation Manual
Recommended for a new build installation into a false (mock) chimney.
Not suitable for retrotting into an existing masonry replace.
• Appliance must be installed with a Rinnai supplied ue system.
• Appliance must be installed, commissioned and serviced by a licensed tradesperson in
accordance with these instructions and all applicable local rules and regulations.
• Please retain this manual for future reference.

LIMITED WARRANTY
Please keep these instructions in a safe place for future reference.
RECORD AND ATTACH YOUR PROOF OF PURCHASE BELOW:
Your Retailer:__________________________________________________
Name:________________________________________________________
Address:______________________________________________________
_____________________________________________________________
Telephone:( _______ ) __________________________________________
Date of Purchase: ______ / ______ / _________
TERMS AND CONDITIONS
1. During the 24 month period from date of
purchase and subject to clauses 2 and
3 below, Rinnai New Zealand Limited
(“Rinnai”) will, at its own discretion, either
replace or repair any defective product at
no charge to the customer.
2. This warranty covers manufacturing defects
only. This warranty will not apply if (for
example) the product has been improperly
installed or is otherwise installed contrary
to manufacturer’s recommendations, has
been damaged during or after installation,
has not been operated in accordance
with operating instructions, or has been
subjected to damage or abuse beyond that
expected from conditions of normal use.
3. Warranty claims may be invalid if not
accompanied by details of the installing or
supervising gas tter’s registration number
and the gas tting certication number.
4. This warranty commences from the date of
purchase. Proof of purchase is required at
the time of any warranty claim.
5. Servicing of the product is to be carried out
by a Rinnai authorised service centre.
All Rinnai appliances meet or exceed the
safety standards required by New Zealand
gas and electrical regulations. The company
is constantly improving its products and as
such specications are subject to change or
variation without notice.
Rinnai brings you peace of mind
with a 2 year minimum warranty.

Contents
WARNING
Improper installation, adjustment, alteration, service or maintenance
can cause property damage, personal injury or loss of life.
For assistance or additional information contact Rinnai on
0800 RINNAI (0800 746 624).
Introduction 4
Safety 5
Installation process 6
Clearances 7
Mantels, surrounds, and hearths 8
General information 9
Wireless controller 12
Operation of your RDV3610 13
Modes of operation 14
Programming your controller 15
Operation using the controller 17
Operation without the controller 18
Troubleshooting 19
Abnormal ame pattern 20
Optional accessories 21
Commissioning 23
Installer details 23

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Introduction
Heat your home with four-star efciency
By installing a Rinnai Symmetry RDV3610 you can be condent that you are choosing an
incredibly efcient and safe heating source for your home. The Rinnai Symmetry RDV3610 was
awarded a four plus star energy rating after vigorous testing by the Australian Gas Association
for energy efciency and safety.
Gas Consumption: 19-33 MJ/h (low to high)
Output: 4.2-7.5 kW
Efciency:  80%
This manual has been written to:
• Highlight the safe operation and positioning of this appliance
• Provide advice on maintenance, servicing and troubleshooting to ensure optimum
performance
7.5 kW heat output
will warm up large
areas.
Heat additional rooms
in your home with heat
ducting capacity.
The intelligent Electronic
Timer Remote (ETR)
provides unmatched control
of your appliance.
Ceramic liners provide
additional radiant heat.
Convection fan helps
to circulate heat more
efciently.
Venting can be installed
either vertically or
horizontally for easy
installation.
Select frameless
installation to suit your
own taste, or choose
from a range of framing
options.
The ember bed glow of
the burner creates one
of the most realistic-
looking res available.
Direct vent technology
uses outside air to
create a healthy living
environment.
Driftwood log set
creates an attractive
and contemporary look.
Large landscape window
provides a great view of
the re.

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Safety
WARNING
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• THE HEATER MUST NOT BE USED IF THE GLASS PANELS ARE DAMAGED
• DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE
• DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE
• DO NOT MODIFY THIS APPLIANCE
• DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION
Do not restrict
warm air
discharge by
placing articles
in front of the
appliance.
This appliance
must not be
used for any
purpose other
than heating.
Do not spray
aerosols while
the appliance is
operating. Most
contain butane
gas which can
be a re hazard
if used near the
appliance.
Children should be
supervised at all
times to ensure they
do not play with the
appliance. Hand or
body contact with
the appliance must
be avoided.
Do not allow
anyone to sit,
lean or sleep
directly in front
of the appliance.
Do not allow
anyone to
post articles
through into
the heater
Do not allow
curtains
or other
combustible
materials to
come into
contact with
the appliance.
Do not
unplug the
appliance
while it is
operating.
Do not
use power
boards or double adaptors to operate this
appliance.

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Installation process
Basic outline of the installation steps and trades required.
Builder
Constructs frame.
Electrician
Installs electrical connection.
Standard electrical
termination is to the right
hand side of the appliance.
Gastter
Installs ue, completes gas
connection and completes
installation of the Symmetry.
Builder
Installs cladding.

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The appliance must not be installed where curtains or other combustible materials could come
into contact with the heater. In some cases curtains may need restraining.
The clearances listed below are minimum clearances unless otherwise stated. There are further
details on mantel and surround clearances on the next page.
1000
400
400
004 0001
To ceiling
Non-combusble
cladding
Non-combusble
cladding
Up-wall installations
If the Symmetry is being installed up the wall and close to the ceiling, the recommended
minimum clearance is 1000 mm.
Non-combustiblecladding
Non-combustible cladding such as 9 mm Eterpan MD1 (extending at least the full width of
the appliance and 400 mm in height) to be installed directly above the re as shown. This is
required to minimise the risk of scorching or re in the event of a power failure (fan will stop
running and hot air will rise directly above the unit).
Floorprotection
Heat emanating from this re may over time affect the appearance of some
materials used for ooring, such as, carpet, vinyl, cork or timber. This may be
amplied if the air contains cooking vapours or cigarette smoke.
To avoid this occurring, it is recommended that a mat be placed in front of this
appliance.
19 mm Eterpan MD (medium density) is supplied by PBS Ltd (www.pbs.co.nz). Other materials may also be
suitable, please seek advice from a cladding supplier as to the correct application and specication of the material.
Clearances

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Mantels, surrounds, and hearths
Hearths
A hearth is not necessary but can be used for decorative purposes or protection of sensitive
ooring if required. It must not obscure the front of the re.
A mantel and surround are allowed providing they are outside the minimum clearances shown
below.
AMantel height from top of replace 400 mm minimum
BMantel depth at 400 mm (vertical clearance) 300 mm maximum
For every 50 mm of added mantel depth, there must be an additional 100 mm of vertical clearance. For
example; a mantel depth (B) of 350 mm will require 500 mm (A) of vertical clearance.
CSurround from side of replace 300 mm minimum
DSurround projection at 300 mm (side clearance) 50 mm maximum
For every 50 mm of added surround projection, there must be an additional 50 mm of side clearance. For ex-
ample; a surround projection (D) of 100 mm will require 350 mm (C) of side clearance.
C - Surround from side of fireplace
Minimum Vertical Clearance 400mm
B - Mantel depth
A - Mantel height from top of fireplace
Min
D- Surround
projecon

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General information
Before operation
Read these instructions to get an overview of how to operate, maintain and service your
Rinnai Symmetry RDV3610.
Cladding and nishes
The Symmetry RDV3610 comes in two framing options; framed and frameless. Framed is best
suited to a dry wall/plaster nish, the frameless option suits cladding with a nished edge such
as tiles, brick or polished granite. Both options are shown below to highlight the difference.
With the framed and frameless installation the re is a permanent xture. The re is screwed
to the framing before the cladding. Once the cladding has been xed in place the Symmetry
RDV3610 has been framed into a permanent position.
The depth of the Symmetry RDV3610 is adjustable to accommodate a range of cladding op-
tions. This is important for a frameless installation to achieve a ush nish. Where the edge is
visible an aluminium edge can be used to hide the visible cladding.
Frameless
Framed
Electrical connection
The standard electrical connection is to the right hand side of the heater front
assembly. If necessary this can be changed by your electrician to terminate on the left.
The connection is either direct wired or connected to a power point within the cavity.
A 1500 mm power cord is supplied with a 3-pin plug. This must be connected to a dedicated
earthed power point. The electric isolation switch must be accessible after the appliance has
been installed.
The heater must not be located immediately below a socket outlet (potential re hazard).
If the supply cord is damaged, it must be replaced by a licensed tradesperson. This must be a
genuine replacement part available from Rinnai, part number 6765B.

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General information
Installation by a licensed tradesperson
Ensure your installer talks to you about the use and care of this appliance and that you
understand these instructions. They also need to complete the appliance commissioning sheet
and installer details and leave this manual with you.
Maintenance and servicing
All external surfaces of the heater can be cleaned using a soft, damp cloth and mild detergent.
Do not use solvents and do not attempt to clean the heater while it is hot or operating.
Rinnai has a maintenance/service and spare parts network with personnel who are
fully trained and equipped to give the best advice on your Rinnai appliance. If your
appliance needs maintenance/servicing, please call Rinnai (0800 746 624) from a
land line and select option one for a service centre in your area.
For reliable operation Rinnai Flame Fires should be serviced every two years (including
inspection of the ue system). If they are in a particularly dusty environment or subject to
excess lint, for example dog hair or where there are newly laid carpets then annual servicing
would be benecial.
Regular maintenance/servicing is not covered by the Rinnai warranty.
Do not attempt to carry out any service work other than that mentioned in the troubleshooting
section. If you have any other faults or problems, please refer to your installer or call Rinnai.
Heat transfer kit
The heat transfer ducting kit is available as an optional accessory. This allows heat from the
Symmetry RDV3610 to be transferred to another area of the house.
It is best to install the kit at the same time as the re due to the additional space required for
installation. The heat transfer kit must be installed by a licensed tradesperson.
Safety devices
Your Rinnai Symmetry RDV3610 is designed with the following safety devices:
• light to pilot
• combustion chamber pressure relief
• overheat safety switch
• electronic ame supervision (ame failure)