Robustel GoRugged M1000 MP User manual

Robustel GoRugged M1000 MP
Smart Cellular Modem
For GPRS/EDGE/UMTS/HSPA+ Networks
User Guide
Document Name: User Guide
Date: 2015-10-07
Status: Confidential
Doc ID: RT_UG_M1000 MP_v.1.2.2
www.robustel.com

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About This Document
This document describes the hardware and software of the Robustel GoRugged M1000 MP Smart Cellular Modem.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co., Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the modem is used in a normal manner with a well-constructed network, the modem
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
modem, or for failure of the modem to transmit or receive such data.
Safety Precautions
General
The modem generates radio frequency (RF) power. When using the modem, care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your modem in aircraft, hospitals, petrol stations or in places where using CELLULAR products is
prohibited.
Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the modem should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the modem for proper operation. Only uses approved antenna with
the modem. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Modem may be used at this time.
Using the modem in vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the modem.
The driver or operator of any vehicle should not operate the modem while driving.
Install the modem by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the modem.
The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained after
extended period.
Protecting your modem
To ensure error-free usage, please install and operate your modem with care. Do remember the following:
Do not expose the modem to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty
would be void.

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Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the modem only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2011/65/EC
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Doc Version
Details
2013-12-18
V1.0.0
First Release
2015-01-04
V1.1.0
Update Section: Packing List, Install SIM Card, Power Supply
2015-03-19
V1.2.0
Update Section: LED Indicator, device pictures, Packing List,
Safety Precautions, Regulatory and Type Approval Information,
mount the modem, PIN assignment, file format
2015-05-13
V1.2.1
Update section: picture(single antenna), LED Indicator,
Regulatory and Type Approval Information
2015-10-07
V1.2.2
Update Section: Cover Image, packing list,
Specification(antenna)

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Contents
Chapter 1 Product Concept......................................................................................................................................... 7
1.1 Overview ........................................................................................................................................................7
1.2 Packing List.....................................................................................................................................................7
1.3 Specifications .................................................................................................................................................9
1.4 Dimensions...................................................................................................................................................10
1.5 Selection and Ordering Data........................................................................................................................11
Chapter 2 Installation................................................................................................................................................ 12
2.1 Overview ......................................................................................................................................................12
2.2 LED Indicator ................................................................................................................................................12
2.3 PIN assignment ............................................................................................................................................13
2.4 USB interface................................................................................................................................................ 13
2.5 Install SIM Card ............................................................................................................................................13
2.6 Connect the External Antenna (SMA Type) .................................................................................................14
2.7 Connect the Modem to External Device......................................................................................................15
2.8 Mount the Modem ......................................................................................................................................15
2.9 Power Supply ...............................................................................................................................................16
Chapter 3 Operate the Modem ................................................................................................................................ 18
3.1 AT Command Set..........................................................................................................................................18
3.1.1 Start SecureCRT ................................................................................................................................18
3.1.2 AT Commands Examples...................................................................................................................20
3.2 CSD Connection............................................................................................................................................20
3.2.1 Overview...........................................................................................................................................20
3.2.2 Establishing a CSD Connection .........................................................................................................21
3.2.3 Answering a CSD Connection ...........................................................................................................22
3.3 Using Short Message Service .......................................................................................................................23
3.3.1 Sending a Short Message..................................................................................................................23
3.3.2 Reading a Short Message .................................................................................................................23
3.3.3 Deleting a Short Message.................................................................................................................24
3.4 GPRS Connection .........................................................................................................................................25
3.4.1 Overview...........................................................................................................................................25
3.4.2 Windows GPRS Access......................................................................................................................25
Chapter 4 Appendix ..................................................................................................................................................38
4.1 GSM Alphabet ..............................................................................................................................................38
4.2 Troubleshooting ...........................................................................................................................................41
4.2.1 The modem’s LED does not light: .....................................................................................................41
4.2.2 The modem keep rebooting all the time:.........................................................................................42
4.2.3 No connection with modem through serial link...............................................................................42
4.2.4 Receiving “No Carrier” Message ......................................................................................................42
4.3 Terms and Abbreviations .............................................................................................................................43

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Chapter 1 Product Concept
1.1 Overview
Robustel GoRugged M1000 MP is a compact design cellular modem with serial/USB port and plastic housing, offering
state-of-the-art 2G/3G connectivity for machine to machine (M2M) applications.
Control via AT commands (Hayes 3GPP TS 27.007 and 27.005).
TCP/IP, SMS, CSD access via AT commands.
1 serial port and 1 mini USB 2.0 high speed interface.
Wide range input voltages and extreme operating temperature.
The plastic enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
1.2 Packing List
Check your package to make certain it contains the following items:
Robustel GoRugged M1000 MP modem x1
3.5mm 2-pin pluggable terminal block for power connector x1
CD with user guide x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
Two antennas
One antenna
or

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SMA antenna (Stubby antenna or Magnet antenna optional)
The number of SMA antenna depend on the model of M1000 MP, more details please refer to 1.3 Specifications
section.
Serial cable for RS232 (DB9 Female to DB9 Male, 1 meter) x1
Mini USB cable x1
Wall Mounting Kit
35mm Din-Rail mounting kit
AC/DC Power Supply Adapter (12VDC, 1A) x1
Stubby antenna
Magnet antenna

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DB9 Male to terminal block for serial port
The detail about the PIN assignment is showed in the 2.3 PIN assignment section.
1.3 Specifications
Cellular Interface
Standards: GSM/GPRS/EDGE/UMTS/HSDPA/HSPA+
GPRS: max. 86 kbps (DL & UL), class 10
EDGE: max. 236.8 kbps (DL & UL), class 12
UMTS: max. 384 kbps (DL & UL)
HSDPA: max. 3.6 Mbps/384 kbps (DL/UL)
HSPA+: max. 14.4/5.76 Mbps (DL/UL)
Frequency: 850/900/1800/1900 MHz for GPRS/EDGE, 900/2100 MHz or 850/900/1900/2100 MHz for
UMTS/HSDPA/HSPA+
CSD: Up to 9.6 kbps
SIM: 1 x (3V & 1.8V)
Antenna Interface: SMA Female
Cellular
interface
the number of
antenna interface
2G GSM
1
3G HSDPA
1
3G HSPA+
2
4G LTE
2
Serial Interface
Number of Ports: 1 x DB9 Female

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Serial Standards: RS232 or RS485
ESD Protection: ±15KV
Parameters: 1200bps to 115200bps
RS-232: DCD, RxD, TxD, DTR, GND, DSR, RTS, CTS, RI
RS-485: Data+ (A), Data- (B)
USB Interface
Number of Ports: 1 x mini USB Female
Speed: USB 2.0 High Speed (480 Mbit/s)
ESD Protection: 15KV
System
LED Indicators: RUN
Power Supply and Consumption
Power Supply Interface: 2-pin 3.5mm pluggable terminal block
Input Voltage: 6 to 18 VDC (2G model)
6 to 26 VDC (3G model)
Power Consumption: Idle: 50-60 mA@12 V
Data Link: 100 to 200 mA (peak)@12 V
Physical Characteristics
Housing & Weight: Plastic, 105g
Dimension(L x W x H): 75 x 85 x 28 mm
Installation: 35mm Din-Rail or wall mounting or desktop
1.4 Dimensions

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1.5 Selection and Ordering Data
Model No.
Description
Operating Environment
Input Voltage
M1000-MP2GA
1 port RS232, GSM/GPRS 850/900/1800/1900 MHz
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-MP2GB
1 port RS485, GSM/GPRS 850/900/1800/1900 MHz
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-MP3HA
1 port RS232, 1 mini USB port, UMTS/HSDPA 900/2100 MHZ, Quad
band GSM/GPRS/EDGE
-40 to 85°C /5 to 95% RH
6 to 26 VDC
M1000-MP3PA
1 port RS232, 1 mini USB port, UMTS/HSPA+ 850/900/1900/2100
MHz, Quad band GSM/GPRS/EDGE
-40 to 85°C /5 to 95% RH
6 to 26 VDC

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Chapter 2 Installation
2.1 Overview
2.2 LED Indicator
Name
Color
Status
Description
RUN
Green
On
M1000 MP is powered up.
Off
M1000 MP is powered off.
Status
Green
On(dual antennas only) / Blinking
quickly(single antenna only)
The current network is connected.
Note: only effective on 3G module, if some 3G modules
don’t support the LED, the LED won’t light.
Blink every 3 second
The current network is disconnected.
Note: only effective on 3G module, if some 3G modules
don’t support the LED, the LED won’t light.

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Off
The current module is 2G. The LED will never light.
2.3 PIN assignment
2.4 USB interface
USB interface can be used for sending/receiving data and power supply. When USB interface of M1000 MP is used
for sending/receiving data as well as power supply, current/voltage output of USB interface which connects to
M1000 MP’s USB interface shall at least reach to 1A/5V.
Note: Normally, current/voltage output of PC’s USB 2.0 interface is only 0.5A/5V. So when you use USB interface for
sending/receiving data, you should use power input interface for power supply (for details please refer to section 2.8
Power Supply).
2.5 Install SIM Card
Be sure to insert a SIM card before you use the modem.
Note: A SIM card set with PIN code cannot be used normally in the modem without the correct PIN code.
Make sure to disconnect the adapter and switch off your modem before inserting or removing your SIM/USIM card.
PIN
RS232
RS485
(2-wire)
Terminal
block
Direction
1
DCD
Data+ (A)
485+
M1000 MP Device
2
RXD
RXD
M1000 MP Device
3
TXD
TXD
Device M1000 MP
4
DTR
DT
Device M1000 MP
5
GND
GND x2
6
DSR
Data- (B)
485-
M1000 MP Device
7
RTS
RTS
Device M1000 MP
8
CTS
CTS
M1000 MP Device
9
RI
DR
M1000 MP Device

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Inserting SIM Card
1. Make sure your adapter is disconnected.
2. Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”.
Removing SIM card
1. Make sure your adapter is disconnected.
2. Press the SIM card until you hear “a cracking sound”, then the SIM card will pop up to be pulled out.
Note:
1. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
2. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
3. Make sure to disconnect the power source from your modem before inserting and removing your SIM card.

4. Please use the specific M2M SIM card when the device works in extreme temperature (temperature exceeding
0-40 ℃ ), because the long-time working of regular SIM card in harsh environment(temperature exceeding
0-40 ℃ )may increase the possibility of SIM card failure.
2.6 Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is within correct frequency
range as your mobile operator with impedance of 50ohm, and connector is secured tightly.

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2.7 Connect the Modem to External Device
User can use the serial cable to connect the modem’s DB9 female connector to external controller / computer.
User can use the USB cable to connect the modem’s Mini USB Connector to external controller / computer.
2.8 Mount the Modem
Two ways of mounting the modem
1. Use 3 pcs of M3 screw to mount the Modem on the Wall mounting Kit.
And then use 2 pcs of M3 screw to mount the Wall mounting Kit on the wall.

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2. Mount the modem on a DIN rail with 3 pcs of M3 screws, and then hang the DIN-Rail on the holder.
You need to choose a standard holder.
2.9 Power Supply
The power supply range is 6 to 18 VDC (2G model) or 6 to 26 VDC (3G model).
Note: Please take care about the polarity, and do not make reverse connection. There are two lines connecting to the

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power supply adapter, as it illustrates on the power supply adapter label, the line printed with letters needs to be
connected with the positive polarity, and the striped line needs to be connected with the negative polarity.

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Chapter 3 Operate the Modem
We can operate and configure M1000 MP via AT commands through mini USB port or serial port. This chapter will
introduce mainly AT commands examples while configuring M1000 MP.
3.1 AT Command Set
M1000 MP supports the guidelines known as the “AT Command Set.” AT Command Set is the industry standard
line-oriented command language used to communicate with the modem.
Note: You can enter AT commands to configure M1000 MP from serial software such as secureCRT which you can
download via: https://app.box.com/s/arkn6xk1asgs1myvuuie .
3.1.1 Start SecureCRT
1. Double click SecureCRT Potable.exe .
2. File->Connect->New Session

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3. Select Protocol as “Serial”.
4. Select relevant COM port and match the parameters as below, click the “Next” button to finish this session.
Note:you need to match the serial parameters as: 115200,8,n,1, and disable “RTS/CTS”.