Robustel GoRugged M1000 Pro User manual

Robustel GoRugged M1000 Pro
Serial to GPRS/EDGE Gateway
For GSM/GPRS/EDGE Networks
User Guide
Document Name: User Guide
Firmware: 2.1.0
GatewayConfigurator Pro: 1.0.7
Date: 2012-11-15
Status: /Confidential
DocID: /RT_M1000_Pro_v01.01
www.robustel.com

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About This Document
This document describes the hardware and software of the Robustel M1000 Pro Serial to GPRS/EDGE Gateway.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway are used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway care must be taken on safety
issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using GSM products is
prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with
the gateway. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.
Using the gateway in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the
gateway.
The driver or operator of any vehicle should not operate the gateway while in control of a vehicle.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after
extended period.
Protecting your gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember the follow:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperatures, direct
sunlight, caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty
would be void.

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Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic
equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below
the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Details
2011-08-31
1.00
First Release
2011-12-27
1.01
Add DI, DO
2012-07-27
1.02
Add CSD backup

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Contents
Chapter 1. Product Concept......................................................................................................................................... 8
1.1 Overview ........................................................................................................................................................ 8
1.2 Packing List..................................................................................................................................................... 8
1.3 Features and Specifications..........................................................................................................................10
1.4 Dimensions................................................................................................................................................... 12
1.5 Selection and Ordering Data ........................................................................................................................12
Chapter 2. Installation................................................................................................................................................ 13
2.1 Overview ......................................................................................................................................................13
2.2 LED Indicators...............................................................................................................................................13
2.3 Mounting the Gateway ................................................................................................................................ 14
2.4Installation the SIM Card.............................................................................................................................. 15
2.5 Connect the External Antenna (SMA Type) ................................................................................................. 16
2.6 Connect the Gateway to External Device..................................................................................................... 16
2.7 Connecting the I/O Device and Sensors....................................................................................................... 17
2.8 Grounding the Gateway ...............................................................................................................................18
2.9 Power Supply ............................................................................................................................................... 18
Chapter 3. Operate the Gateway ...............................................................................................................................19
3.1 Working Mode Overview .............................................................................................................................19
3.2 Modem Configurator Pro Overview............................................................................................................. 19
3.2.1 Starting Modem Configurator Pro ....................................................................................................20
3.2.2 Export and Import Profiles................................................................................................................ 22
3.2.3 Upgrade Gateway Firmware ............................................................................................................. 23
3.2.4 Basic..................................................................................................................................................24
3.2.5 GPRS..................................................................................................................................................25
3.2.6 Advanced 1 ....................................................................................................................................... 28
3.2.7 Advanced 2 ....................................................................................................................................... 30
3.2.8 Wakeup............................................................................................................................................. 31
3.2.9 Reboot ..............................................................................................................................................33
3.2.10 DI....................................................................................................................................................... 34
3.2.11 DO..................................................................................................................................................... 35
3.2.12 Phone Book....................................................................................................................................... 37
3.2.13 Phone Group..................................................................................................................................... 38
3.2.14 Networks...........................................................................................................................................39
Chapter 4. Typical Applications.................................................................................................................................. 41
4.1 Overview ......................................................................................................................................................41
4.2 GPRS General ...............................................................................................................................................42
4.2.1 IP Addresses/Accessibility.................................................................................................................42
4.2.2 Date Rates......................................................................................................................................... 43
4.2.3 Delay .................................................................................................................................................44
4.3 Typical Applications......................................................................................................................................44
4.3.1 TCP Client Mode ............................................................................................................................... 44
4.3.2 TCP Server Mode .............................................................................................................................. 45

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4.3.3 UDP Mode ........................................................................................................................................ 46
4.3.4 Virtual COM Mode ...........................................................................................................................46
Chapter 5. Appendix ..................................................................................................................................................48
5.1 Factory Settings............................................................................................................................................ 48
5.2 Restore to Factory Default ...........................................................................................................................48
5.3 SMS Commands for Remote Control ...........................................................................................................48
5.4 Modbus Address Mapping ........................................................................................................................... 57
5.5 Robustel DI and DO over TCP Protocol.........................................................................................................58
5.6 Troubleshooting ...........................................................................................................................................59
5.6.1 The gateway’s LED does not light: ....................................................................................................59
5.6.2 M1000 Pro keep rebooting all the time: .......................................................................................... 59
5.6.3 No connection with gateway through serial link..............................................................................59
5.6.4 GPRS connection cannot be established ..........................................................................................59
5.7 Terms and Abbreviations ............................................................................................................................. 59

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Chapter 1. Product Concept
1.1 Overview
The Robustel GoRugged M1000 Pro is a rugged serial to GPRS/EDGE gateway offering state-of-the-art GSM/GPRS
(EDGE optional) connectivity for machine to machine (M2M) applications.
Automatic GPRS connection (no AT commands required) and watchdog for reliable communications.
Transparent TCP and UDP socket connections.
Modbus/RTU to Modbus/TCP
Support Virtual COM (COM port redirector).
Various wakeup policies, such as always online, wakeup by serial data, SMS, Caller ID and preset time.
Remote configuration via SMS.
Built-in software selectable RS232 / RS485 interfaces, with 15 KV ESD serial line protections.
Additional 1 Digital Input and 1 Digital Out with wireless communications via SMS and GPRS.
Six LED indicators provide signal strength (RSSI) and status.
The gateway supports a wide range of input voltages from 9 to 36 VDC and a wide range of temperature from
-25 to 70°C .
The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
1.2 Packing List
Check your package to make certain it contains the following items:
Robustel GoRugged M1000 Pro gateway x1
2-pin pluggable terminal block for power connector x1

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CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna (Stubby antenna or Magnet antenna optional) x1
Stubby antenna Magnet antenna
Serial cable for RS232 (DB9 Female to DB9 Male, 1 meter) x1
Wall Mounting Kit
35mm Din-Rail mounting kit
AC/DC Power Supply Adapter (12VDC, 1A) x1