Robustel GoRugged R2000 User manual

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Installation and Configuration
Quick Guide
R2000 Dual--
Industrial Dual Module Cellular VPN Router with Power over Ethernet
Package Contents
Before installing the R2000 Dual Router, verify the kit contents as following:
1 x Robustel R2000 Dual Industrial Dual Module Cellular VPN Router with Power over Ethernet
1 x Terminal block for power
1 x Quick Start Guide with download link of other documents or tools
Optional Accessories (sold separately)
AC/DC power adapter
POE power adapter
SMA cellular antenna for 3G/4G LTE
Stubby/magnet RP-SMA Wi-Fi antenna
Wall mounting kit
35 mm DIN rail mounting kit
*If any of the above items is missing or damaged, please contact your Robustel sales representative*
Preparation before Testing
REQUIRED: R2000 Dual Router x 1, PC x 1, SIM card x 1, Ethernet cable x 1, SMA antenna x 2, power supply with
terminal block x 1
OPTIONAL: 35 mm DIN rail mounting kit x 1, M3*6 flat head Phillips screw x 3; or wall mounting kit x 2, M2.5*4 flat
head Phillips screw x 4, M3 drywall screw x 2
*The following pictures are just for illustration purposes only, not based on their actual sizes*

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Environmental Requirements
Power input: 9 to 48V DC
Power consumption: 100 mA@12 V in idle state
800 mA (peak)@12 V in communication state
Operating temperature: -40 to 70°C
Relative humidity: 5 to 95% RH

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Chapter 1 Hardware Introduction
1.1 Overview
1.2 Dimensions

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1.3 LEDs
Name
Color
State
Description
RUN
Green
On, 1/2 sec blink
Router is ready.
On, 1 sec blink
Router is booting.
Off
Router is powered off.
PPP
Green
LED 1 is on
SIM1 PPP connection is working.
LED 2 is on
SIM2 PPP connection is working.
USR
Green
On
OpenVPN: OpenVPN is connected.
IPsec: IPsec is connected.
Wi-Fi: Wi-Fi is connected.
Off
OpenVPN: OpenVPN is disconnected.
IPsec: IPsec is disconnected.
Wi-Fi: Wi-Fi is disconnected.
NET
(LED 1 stands for SIM 1,
LED 2 stands for SIM 2)
Green
On, blinking green
Unable to connect to the best network.
E.g. When R2000 Dual uses the 4G SIM card but
cannot connect to the 4G network, the NET LED
will always blink. The condition of 3G and 2G
network will, too.
On, solid green
Connect to the best network.
E.g. When R2000 Dual uses the 4G SIM card and
connects to the 4G network, the NET LED will turn
to solid green. The condition of 3G and 2G
network will, too.
Off
Unable to access any network.
Signal Strength
(Light 1 stands for SIM 1,
light 2 stands for SIM 2)
Green
All LEDs are on
Signal level: 21-31 (Optimum signal level)
Green
Two LEDs are on
Signal level: 11-20 (Average signal level)
Green
Only one LED is on
Signal level: 1-10 (Abnormal signal level)
When the network disconnected, those three signal LEDs are designed as a binary
combination code to indicate a series of error report.
On: 1 Off: 0
001 AT command failed
010 No SIM card detected
011 Need to enter the PIN code

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1.4 Reset Button
1.5 Ethernet Ports
R2000 Dual Router has five Ethernet ports. Eth0 is a WAN port and Eth1~Eth4 are LAN ports supporting POE feature.
Every Ethernet port has two LED indicators, while each indicator has three states. The yellow one is Link Indicator
and the green one doesn’t mean anything. For details see the table below.
Indicator
State
Description
Link Indicator
On
Connection is working
On, blinking
Data is being transmitted
Off
Connection is not working
100 Need to enter the PUK code
101 Registration failed
110 Something wrong happened in the module
Function
Operation
Reboot
Press and hold the Reset button for at least 2~7 seconds under the operating status.
Restore to factory
default settings
Wait for 5 seconds after powering up the router, press and hold the Reset button by a
small non-conductive stick with a blunt end until all twelve LEDs blinking one by one, and
release the button within 5 second to return the router to factory defaults.

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Chapter 2 Hardware Installation
2.1 Insert or Remove SIM Card
Insert SIM Card
1. Make sure the router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To insert SIM card, press the card with fingers until it snaps on.
4. Put back the slot cover and tighten the screws associated with the cover by using a screwdriver.
Remove SIM Card
1. Make sure the router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To remove SIM card, press the card with fingers until it pops out, and then take out the SIM card.
4. Put back the slot cover and tighten the screws associated with the cover by using a screwdriver.
Note:
1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.
2. Use the specific M2M SIM card when the device is working in extreme temperature (temperature exceeding
0-40℃), because the regular SIM card for long-time working in harsh environment (temperature exceeding
0-40℃) will be disconnected frequently.
3. Do not forget to twist the cover tightly to avoid being stolen.
4. Do not touch the metal of the SIM card surface in case information in the card will lost or be destroyed.
5. Do not bend or scratch the SIM card.
6. Keep the SIM card away from electricity and magnetism.
7. Make sure router is powered off before inserting or removing the SIM card.

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2.2 Attach External Antenna (SMA Type)
Connect the SMA external antenna connector to the router’s antenna interface and twist tightly.
Make sure the antenna is within the correct frequency range provided by the operator and with 50 Ohm impedance.
Note: Recommended torque for mounting is 0.35 N.m.
2.3 Mount the Router
The R2000 Dual Router supports flat surface placement, wall mounting and DIN rail mounting.
(unit: mm)
Two methods for mounting the router
1. Wall mounting:
Use 4 pcs of M2.5*4 flat head Phillips screws to fix the wall mounting kits to the router, and then use 2 pcs of
M3 drywall screws to mount the router associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 0.5 N.m, and the maximum allowed is 0.7 N.m.
2. DIN rail mounting:
Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the router, and then hang the DIN rail on the
bracket. It is necessary to choose the standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
When mounting the kit onto the DIN rail, make sure that its metal springs are orientated towards the top
of the DIN rail.

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2.4 Ground the Router
Router grounding helps prevent the noise effect due to electromagnetic interference (EMI). Connect the router to the
site ground wire by the ground screw before powering on.
Note: This product is appropriate to be mounted on a sound grounded device surface, such as a metal panel.
2.5 POE Connection
R2000 Dual’s four fast Ethernet LAN ports support POE feature (Voltage range: 48 to 57V DC), which can electrify the
network terminal devices such as IP camera and other WLAN AP etc. See figure below for more details.

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2.6 Connect the Router to the PC
Connect the router’s Ethernet port (eth1/eth2/eth3/eth4) to a PC via a standard cross-over cable.
2.7 Power Supply
R2000 Dual Router supports reverse polarity protection, but always refers to the figure below to connect the power
adapter correctly. There are two cables associated with the power adapter. Following to the color of the head,
connect the cable marked red to the positive pole through a terminal block, and connect the yellow one to the
negative in the same way.
Note: The range of power voltage is 9 to 48V DC.

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R2000 Dual Router also supports POE feature. Please refer to the figure below to connect the power adapter
correctly.
Note: The range of power voltage is 48 to 57V DC.

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Chapter 3 Initial Configuration
The router can be configured through your web browser that including IE 8.0 or above, Chrome and Firefox, etc. A
web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7/8, etc. It provides an easy and user-friendly interface for configuration. There are various
ways to connect to the router, either through an external repeater/hub or connect directly to your PC. However,
make sure that your PC has an Ethernet interface properly installed prior to connecting the router. You must
configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the same
subnet as the router. If you have any problems accessing the router web interface, it is advisable to uninstall your
firewall program on your PC, as this tends to cause problems accessing the IP address of the router.
3.1 Configure the PC
There are two methods to obtain IP address for the PC, one is to obtain an IP address automatically from Local Area
Connection, and another is to configure a static IP address manually within the same subnet of the router. Please
refer to the steps below.
Here take Windows 7 as example, and the configuration for windows system is similar.
1. Go to Start > Control Panel, double-click Network and Sharing Center, and then double-click Local Area
Connection.

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2. Click Properties in the window of Local Area Connection Status.
3. Choose Internet Protocol Version (TCP/IPv4)and click Properties.

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4. Two ways for configuring the IP address of PC:
Obtain an IP address automatically:
Use the following IP address (configured a static IP address manually within the same subnet of R2000 Dual
Router):
5. Click OK to finish the configuration.

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3.2 Login the Router
Before configuring your router, you need to know the following default settings.
Item
Description
Username
admin
Password
admin
Eth0
DHCP
Eth1
192.168.0.1/255.255.255.0, lan0, DHCP Server Enabled.
Eth2
192.168.0.1/255.255.255.0, lan0, DHCP Server Enabled.
Eth3
192.168.0.1/255.255.255.0, lan0, DHCP Server Enabled.
Eth4
192.168.0.1/255.255.255.0, lan0, DHCP Server Enabled.
1. On your PC, open a web browser such as Internet Explorer, Google and Firefox etc.
2. From your web browser, enter the IP address of the router. The default IP address of R2000 Dual Router is
192.168.0.1, though the actual address may vary.
3. In the login page, enter the username and password, choose language and then click LOGIN.
Note: If enter the wrong username or password over six times, the login web will be locked for 5 minutes.

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4. The home page of the R2000 Lite router’s web interface is displayed, for example.
Using the original password to log in the router, the page will pop up the following tab
click to close the pop-up tab.
Control Panel
Item
Description
Button
Save & Apply
Click to save the current configuration into router’s flash and apply the
modification on every configuration page, to make the modification
taking effect.
Reboot
Click to reboot the router. If the Reboot button is yellow, it means that
some completed configurations will take effect only after reboot.
Logout
Click to exit safely, then it will switch to login page. Shut down web page
directly without logout, the next one can login web on this browser
without a password before timeout.
Submit
Click to submit the modification on current configuration page.
Cancel
Click to cancel the modification on current configuration page.

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Note: The steps of how to modify configuration are as bellow:
1. Modify in one page;
2. Click under this page;
3. Modify in another page;
4. Click under this page;
5. Complete all modification;
6. Click .
3.3 Configure the Cellular
Configure the Cellular
Click Interface > Link Manager > Link Manager > General Settings, choose “WWAN1”as the primary link and
“WAN”as the backup link and “Cold Backup”as the backup mode, then click Submit > Save & Apply to make the
configuration take effect.
Link Settings section allows user to configure the parameter of link connection, include the WWAN1/WWAN2,
WAN and WLAN. It is recommended to enable Ping detection to keep router always online. The Ping detection
increases the reliability and also cost data traffic.
Click the edit button of WWAN1, refer to the figure below to set it parameters according to the current ISP, and
then click Submit > Save & Apple to make it take effect.

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Enable Automatic APN Selection, the window is displayed as below:
Enable Ping, the window is displayed as below:
The modifications will take effect after clicking Submit > Save & Apply.

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Check the Cellular Connection Status
Click Interface > Cellular > Status, and click the row of status, then the details status information will be
displayed under the row.
3.4 Configure the IP Address
Configure Lan0
For R2000 Dual, the maximum number of LAN port is four which include lan0, lan1, lan2 and lan3.
Lan0~lan3 is available when they were selected randomly by eth1~eth4.
All of eth1~eth4 were default to lan0, and the default IP is 192.168.0.1/255.255.255.0.

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Go to Interface > LAN > LAN > Network Settings, for example:
Click the edit button of the current LAN port, modify the IP Address and Netmask of lan0. And then click Submit >
Save & Apply to make the modification take effect.
Configure Lan1
Go to the Interface > Ethernet, click the edit button of eth1, and choose lan1 as the Port Assignment.
Click Submit > Save & Apply to make the modification take effect.

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Go to Interface > LAN, and click the add button:
Select the interface as lan1, and configure the IP Address and Netmask of lan1.
Click Submit > Save & Apply to make the modification take effect.
Configure Multiple IP
Go to Interface > LAN > LAN > Multiply IP, for example:
Click to edit the multiple IP of the LAN interface. Click to delete the multiple IP of the LAN interface.
Click to add a multiple IP to the LAN interface.