Robustel GoRugged R2000 User manual

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Installation and Configuration Quick Guide
R2000
Industrial Dual SIM Cellular VPN Router
(2 Eth + 2 SIM)
Environmental Requirements
Input voltage: 9 to 26V DC (A014401/A014402/A014403/A014404/A014405/A014406/A014701/A014702/A014703/A014704/A014705/A014706)
or 9 to 36V DC
Power consumption: 100 mA@12 V in idle state, 500 mA (peak) @12 V in communication state
Operating temperature: -25 to +70 °C
Relative humidity: 5 to 95% RH
Package Contents
Optional Accessories (sold separately)
3G/4G SMA cellular antenna (stubby/magnet optional)
RP-SMA WiFi antenna (stubby/magnet optional)
Wall mounting kit
35 mm DIN rail mounting kit
Ethernet cable

AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)
Before installing your R2000 Router, please verify the kit contents as
following.
1 x Robustel R2000 Industrial Dual SIM Cellular VPN Router
1 x 3-pin 3.5 mm male terminal block for power supply
1 x Quick Start Guide with download link of other documents or tools
*If any of the above items is missing or damaged, please contact your Robustel sales representative.

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Hardware Introduction
1.
Overview
PIN
Polarity
10
Positive
11
Negative
12
GND
PIN
Function
1
TX+
2
TX-
3
RX+
6
RX-
2. PIN Assignment
3. LED Indicators
Name
Color
Status
Description
RUN
Green
On, fast blinking
(250 mSec blink time)
Router is powered on
(System is initializing)
On, blinking
(500 mSec blink time)
Router starts operating
Off
Router is powered off
PPP
Green
On, solid
Link connection is working
Off
Link connection is not working
USR-SIM
Green
On, blinking
Backup card is being used
Off
Main card is being used

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Name
Color
Status
Description
USR-NET
Green
On, solid
Network is joined successfully and
worked in an optimum one
On, blinking
Network is joined successfully but
worked in a lower-level than
standard
Off
Network is not joined or joining
USR-
OpenVPN
Green
On, solid
OpenVPN connection is established
Off
OpenVPN connection is not
established
USR-IPsec
Green
On, solid
IPsec connection is established
Off
IPsec connection is not established
USR-WiFi
Green
On, solid
WiFi is enabled and working
properly
Off
WiFi is disabled or not working
properly
Green
On, solid
High Signal strength (21-31) is
available
On, solid
Medium Signal strength (11-20) is
available
On, solid
Low Signal strength (1-10) is
available
Off
No signal
On, blinking
When the network is disconnected,
those three signal LEDs are
designed as a binary combination
code to indicate a series of error
report.
Blinking: 1 Off: 0
001 AT command failed
010 no SIM card detected
011 need to enter the PIN code
100 need to enter the PUK code
101 registration failed
110 module error
111 not support the module
4. Reset Button
Function
Operation
Reboot
Press and hold the RST button for 2 to 7 seconds under
the operating status.
Restore to factory
default settings
Wait for 5 seconds after powering up the router, press
and hold the RST button until all six LEDs start blinking
one by one, and release the button to return the router
to factory defaults.
5. Ethernet Port
There are two Ethernet ports on R2000 Router, including ETH0 and ETH1. The
ETH0 on the router can be configured as either a WAN port or LAN port, also
can be assigned as a PoE port, while ETH1 can only be configured as a LAN
port. Each has two LED indicators. The yellow one is a link indicator but the
green one doesn’t mean anything. For details about status, see the table
below.
Indicator
State
Description
Link indicator
On, solid
Connection is established
On, blinking
Data is being transferred
Off
Connection is not established

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Note:
1. Recommended torque for inserting is 0.5 N.m, and the maximum
allowed is 0.7 N.m.
2. Use the specific card when the device is working in extreme
temperature (temperature exceeding 40 °C ), because the regular card
for long-time working in harsh environment will be disconnected
frequently.
3. Do not forget to twist the cover tightly to avoid being stolen.
4. Do not touch the metal of the card surface in case information in the
card will lose or be destroyed.
5. Do not bend or scratch the card.
6. Keep the card away from electricity and magnetism.
7. Make sure router is powered off before inserting or removing the card.
2. Attach External Antenna (SMA Type)
Attach an external SMA antenna to the router’s antenna connector and
twist tightly. Make sure the antenna is within the correct frequency range
provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for mounting is 0.35 N.m.
3. Ground the Router
Router grounding helps prevent the noise effect due to electromagnetic
interference (EMI). Connect the router to the site ground wire by the
ground screw before powering on.
Note: This product is appropriate to be mounted on a sound grounded
device surface, such as a metal panel.
Hardware Installation
Insert or remove the SIM card as shown in the following steps.
Insert SIM card
1. Make sure router is powered off.
2. To remove cover, loosen the screws associated with the cover by using
a screwdriver and then find the SIM card slot.
3. To insert SIM card, press the card with finger until your hear a click and
then tighten the screws associated with the cover by using a
screwdriver.
4. To put back the cover and tighten the screws associated with the cover
by using a screwdriver.
Remove SIM card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by
using a screwdriver and then find the SIM card slot.
3. To remove SIM card, press the card with finger until it pops out and
then take out the card.
4. To put back the cover and tighten the screws associated with the cover
by using a screwdriver.
1. Insert or Remove SIM Card

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4. Mount the Router
The router can be placed on a desktop or mounted to a wall or a 35 mm DIN
rail.
Two methods for mounting the router
Wall mounting (measured in mm)
Use 4 pcs of M2.5*4 flat head Phillips screws to fix the wall mounting
kit to the router , and then use 2 pcs of M3 drywall screws to mount
the router associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 0.5 N.m, and the
maximum allowed is 0.7 N.m.
DIN rail mounting (measured in mm)
Use 3 pcs of M3*6 flat head Phillips screws to fix theDIN rail to the
router, and then hang the DIN rail on the mounting bracket. It is
necessary to choose a standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the
maximum allowed is 1.2 N.m.
5. Connect the Router to a Computer
Connect an Ethernet cable to the port marked ETH0 or ETH1 at the bottom
of the router, and connect the other end of the cable to your computer.

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6. Power Supply
R2000 router supports reverse polarity protection, but always refers to the
figure above to connect the power adapter correctly. There are two cables
associated with the power adapter. Following to the color of the head,
connect the cable marked red to the positive pole through a terminal block,
and connect the yellow one to the negative in the same way.
Note: The range of power voltage is 9 to 26V DC (A014401, A014402,
A014403, A014404, A014405, A014406, A014701, A014702, A014703,
A014704, A014705, A014706) or 9 to 36V DC.
7. PD Connection (Optional)
If you would like to power the R2000 Router through the Ethernet port,
please refer to the following topology to connect the R2000 to a PSE (Power
Sourcing Equipment). The range of PoE power voltage is 48~57V DC.
Note: It is not recommended to use DC power supply and PD power supply
simultaneously.

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PC Configuration
There are two methods to get IP address for the PC. One is to obtain an IP address automatically from “Local Area Connection”, and another is to configure a
static IP address manually within the same subnet of the router. Please refer to the steps below.
Here take Windows 7 as example, and the configuration for windows system is similar.
2. Click Properties in the window of
Local Area Connection Status.
1. Click Start > Control panel, double-click Network
and Sharing Center, and then double-click Local
Area Connection.
3. Choose Internet Protocol Version
4 (TCP/IPv4)and click Properties.
4. Two ways for configuring the IP address of PC.
Obtain an IP address automatically:
Use the following IP address
(Configured a static IP address manually within the
same subnet of the router)
5. Click OK to finish the configuration.

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Router Configuration
1.
Log in the Router
To log in to the management page and view the configuration status of your
router, please follow the steps below.
1. On your PC, open a web browser such as Internet Explorer, Google or
Firefox etc.
2. From your web browser, type the IP address of the router into the
address bar and press enter. The default IP address of the router is
192.168.0.1, though the actual address may vary.
3. In the login page, enter the username and password, choose language
and then click LOGIN. The default username and password are
“admin”.
Note: If enter the wrong username or password over six times, the
login web will be locked for 5 minutes.
4. After logging in, the home page of the R2000 Router’s web interface is
displayed, for example.
Note: To configure parameters should follow this order “modify
parameter 1 > Submit > modify parameter 2 > Submit > Save & Apply”.
2. Configure the Cellular Connection
Click Interface > Link Manager > Link Manager > General Settings,
choose “WWAN1”as the primary link and “WWAN2”as the backup
link, and set “Cold Backup”as the backup mode, then click “Submit”.
Note: Link Settings allows you to configure the parameters of link
connection, including WWAN1/WWAN2, WAN and WLAN. It is
recommended to enable Ping detection to keep the router always
online. The Ping detection increases the reliability and also costs the
data traffic.

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When finished, click Submit > Save & Apply for the configuration to
take effect.
3. Check the Cellular Connection Status
Click Interface > Cellular > Status to view the status of the cellular
connection, and click the row of status, the details status information
will be displayed under the row.
Click on the right-most of WWAN1 to enter the configuration window.
The window is displayed as below when enabling the “Automatic APN
Selection”option.
The window is displayed as below when enabling the “Ping Detection”
option.

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4. Configure the IP of the Router
There are two Ethernet ports on R2000 Router, including ETH0 and
ETH1. The ETH0 on the router can be configured as either a WAN port
or LAN port, while ETH1 can only be configured as a LAN port. The
ETH0 and ETH1 can freely choose from lan0 and lan1, but at least one
LAN port must be assigned as lan0. The default settings of ETH0 and
ETH1 are lan0 and their default IP are 192.168.0.1/255.255.255.0.
Configure Lan0
Click Interface > LAN > LAN, click lan0’s edit button to configure its
configuration, and modify its IPv4 address and Netmask.
Click lan0’s edit button and configure its parameters in the pop up
window.
When finished, click Submit > Save & Apply for the configuration to
take effect.
Configure Lan1
Click Interface > Ethernet > Ports, click eth0’s edit button, choose
“lan1”as the assigned port, and click “Submit”.
Note: By default, there is a LAN port (lan0) in the list. To begin adding a
new LAN port (lan1), please configure one of eth0 or eth1 as lan1 first
in Ethernet > Ports > Port Settings. Otherwise, the operation will be
prompted as “List is full”.
Click Interface > LAN in the homepage, and click the add button.
Choose lan1 as the interface, and configure its IPv4 address and
Netmask.
When finished, click Submit > Save & Apply for the configuration to
take effect.

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Configure Multiple IP
Click Interface > LAN > Multiple IP, and click the edit button of lan0.
Note: You may click to edit the multiple IP of the LAN port, or click
to delete the multiple IP of the LAN port. Now, click to add a
multiple IP to the LAN port.
When finished, click Submit > Save & Apply for the configuration to
take effect.
Configure WAN
Click Interface > Ethernet > Ports, click the edit button of eth0, choose
“wan”as the port assignment, and click “Submit”;
Click Interface > Link Manager > General Settings, choose “WAN”as
the primary link, and choose “None”as the backup link.
Click the edit button of WAN to enter its configuration window.
Configure WAN’s related parameters as below.
The window is displayed as below when enabling the “Ping Detection”
option.

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When finished, click Submit > Save & Apply for the configuration to
take effect.
Guangzhou Robustel Technologies Co., Ltd.
Add: 3rd Floor, Building F, Kehui Park, No.95 Daguan Road, Guangzhou, China 510660
Tel: [phone]
Email: [e-mail]
Web: www.robustel.com