Robustel GoRugged R2000 User manual

Robustel GoRugged R2000 Quick Guide
RT_QG_R2000 _v.1.0.0 07.09.2015 1/16
Quick Guide
R2000--Industrial Cellular VPN Router
This document is written for the user which in order to let the
user more easily install the router and also know the way to
configure the router. This guide provides step-by-step instruction
on how to setup the connection between R2000 router and PC
and how to enter the router configuration mode.
Package Checklist
Before installing theR2000 router, verify that the package contains the following items:
Robustel R2000 Router
Terminal Block for Power
Document and Software CD
Optional Accessories
AC/DC Power Supply Adapter
Rubber SMA Antenna
35mm Din-Rail mounting kit or Wall mounting kit
Notify your sales representative if any of the above items is missing or damaged.
Preparation before testing
1xR2000 Router, 1xPC, 1xSIM card, 1xEhternet cable, 2xSMA antenna, 1xpower supplies with terminal block,
(1x35mm Din-Rail mounting kit or Wall mounting kit, 4xM3 screw, 2xM3 screw with point-end)

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Environment Requirements
Power Input 9 to 26 VDC
Power Consumption: Idle: 100 mA @ 12 V, Data Link: 500 mA (peak) @ 12 V
Operating Temperature -40 to +85°C
Operating Humidity 5 to 95% RH
Chapter 1 Interface Introduction
1.1 Overview
As shown in the following figures, R2000 router has two Ethernet ports (2xLAN or 1xLAN+1xWAN) and two cellular
SIM card slots.
1.2 LED Indicators
Name
Color
Status
Function
RUN
Green
Blinking
Router is ready.
On
Router is starting.
Off
Router is power off.

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1.3 Reset Button
1.4 Ethernet port
There are two Ethernet ports in R2000 router, ETH1 is the LAN interface and ETH0 can be the LAN or WAN
interface. Each Ethernet port has two LED indicators. The yellow one is Link indicator and the green one
doesn’t mean anything. There are three status of Link indicator. Please refer to the form below.
PPP
Green
Blinking
PPP Indicator: Null
On
PPP Indicator: PPP connection is up.
Off
PPP Indicator: PPP connection is down.
USR
Green
Blinking
SIM: using backup SIM card.
NET: register to a low level network.
Off after blinking
SIM: working fine.
NET: working fine.
Light up
OpenVPN: OpenVPN is connected.
IPSec: IPSec is connected.
GRE: GRE is connected.
Off after lighting up
OpenVPN: OpenVPN is disconnected.
IPSec: IPSec is disconnected.
GRE: GRE is disconnected.
Green
On
Signal level: 21-31 (Perfect signal level).
Yellow
On
Signal level: 11-20 (Average signal level).
Red
On
Signal level: 1-10 (Exceptional signal level).
When the network is disconnected, those three signal LEDs are designed as a binary combination code to
indicate a series of error report.
(Green Yellow Red) On: 1 Off: 0
001 AT command failed
010 no SIM card detected
011 it need to enter the PIN code
100 it need to enter the PUK code
101 registration failed
110 something wrong happened in the module
Function
Operation
Reboot
Push the button for 2~7 seconds under working status.
Restore to factory
default setting
Keep pushing the button once you power on the
router until all the LED light blink one by one
recurrently. It will cost several seconds to finish the
reset operation.
When all the LED light blinks hold on 2 seconds, it
means that the router loads default successfully.

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Indicator
Status
Description
Link Indicator
Off
Connection is down.
On
Connection is up.
Blink
Data is being transmitted
Chapter 2 Hardware Installation
2.1 Install SIM Card
Remove slot cover
1. Make sure power supply is disconnected.
2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card
slots.
Inserting SIM Card
3. Insert the SIM card, and you need press the card with your fingers until you hear “a cracking sound”. Then use a
screwdriver to screw the cover.
Removing SIM Card
4. Make sure router is power off.
5. Press the card until you hear “a cracking sound”, when the card will pop up to be pulled out.
Note:
1. Recommended torque for inserting is 0.5N.m and the maximum torque is 0.7N.m.
2. Please use the specific M2M SIM card when the device works in extreme temperature (temperature exceeding
0-40 ℃ ), because the long-time working of regular SIM card in harsh environment (temperature exceeding
0-40 ℃ )may increase the possibility of SIM card failure.
3. Don’t forget screw the cover for again-theft.
4. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
5. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
6. Make sure router is power off before inserting or removing your SIM card.
2.2 Connect the External Antenna
Connect router with an external antenna connector. Make sure the antenna is within correct frequency range and is
screwed tightly. Recommended torque for mounting is 0.35N.m

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2.3 Ground the Router
Grounding and wire router helps limit the effects of noise due to electromagnetic interference (EMI). Run the ground
connection from the ground by screwing to the grounding surface before connecting devices.
Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.
2.4 Mount the Router
The router may be placed on a horizontal surface such as a desktop, mounted on a DIN-rail, or mounted on the wall.
Two ways of mounting the router
1. Use 4 pcs of M2.5 screw to fix the router on the two metal plates.
And then use 2 pcs of M3 screw with point-end to mount the router with two metal plates on the wall.
Recommended torque for mounting is 0.5N.m and the maximum torque is 0.7N.m.
2. Mount the router on a DIN rail with 3 pcs of M3 screws, and then hang the DIN-Rail on the holder.
You need to choose a standard holder. Recommended torque for mounting is 1.0N.m and the maximum torque
is 1.2N.m.
Note: When mounting the unit on a DIN-rail, make sure that it is oriented with the metal springs on top.
2.5 Connect R2000 to PC with Ethernet cable
Use a standard cross-over Ethernet cable to connect R2000 to PC with Eth0 or Eth1 port.

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2.6 Power Supply
The power supply range is 6 to 26 VDC.
Note: Please take care about the polarity, and do not make reverse connection. There are two lines connecting to the
power supply adapter, as it illustrates on the power supply adapter label, the line printed with letters needs to be
connected with the positive polarity, and the striped line needs to be connected with the negative polarity.
Chapter 3 Initial Configuration
The router can be configured through your web browser that include IE 8.0 or above, Chrome and Firefox. A web
browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows
98/NT/2000/XP/Me/Vista/7/8, etc. It provides an easy and user-friendly interface for configuration.
There are various ways to connect the router, either through an external repeater/hub or connect directly to your PC.
However, make sure that your PC has an Ethernet interface properly installed prior to connecting the router.
You must configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the
same subnet as the router. If you encounter any problems accessing the router web interface it is advisable to
uninstall your firewall program on your PC, as this tends to cause problems accessing the IP address of the router.
3.1 Configuring PC in Windows 7
There are two methods to obtain IP address for the PC, one is automatically obtain IP address from DHCP server, and
another is manually configured static IP address within the same subnet of R2000 router.

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The configuration for windows system is similar.
1. Go to Start \Control Panel \Network and Internet\Network Connections. Double-click Local Area Connection.
2. In the Local Area Connection Status window, click Properties.

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3. Select Internet Protocol (TCP/IP) and click Properties.
4. Configure the IP address of PC.
Automatically obtain IP address from DHCP server

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Manually configured static IP address within the same subnet of R2000 router
5. Click OK to finish the configuration.
3.2 Login Router
Before configuring your router, you need to know the following default settings.
Item
default setting
Username
admin
Password
admin
LAN
192.168.0.1/255.255.255.0
DHCP Server
Enabled
1. On the PC, open a web browser such as Internet Explorer.
2. In the browser’s address bar, enter the IP address of the Router. The default IP address is 192.168.0.1, though
the actual address may vary.
Note: If you had inserted a public IP SIM card in R2000, you can enter the public IP of the SIM card which was
obtained from ISP in the browser’s address bar, so that you can wireless access R2000 thought this public IP.

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3. Input the username and password and login the R2000.
4. After logging in the R2000, the home page of the R2000 router’s web interface is displayed, just like the
screenshot below.
This section allows users to save configuration, reboot router, logout.

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Control Panel
Item
Description
Button
Save & Apply
Click to save the current configuration into router’s flash and apply
the modification on every configuration page, to make the
modification taking effect.
Reboot
Click to reboot the router.
Logout
Click to exit safely, then it will switch to login page. Shut down web
page directly without logout, the next one can login web on this
browser without a password before timeout.
Submit
Click to submit the modification on current configuration page.
Cancel
Click to cancel the modification on current configuration page.
Note: The steps of how to modify configuration are as bellow:
1. Modify in one page;
2. Click under this page;
3. Modify in another page;
4. Click under this page;
5. Complete all modification;
6. Click .
3.3 Troubleshoot
All the configuration in R2000 are correct, if it still could not login R2000, there will maybe the following cause:
1. Check if the Ethernet cable is connected well;
2. Check if the status of the LAN port’s link indicator (yellow) is normal: lit or flashing;
3. Check if your PC has obtained IP address;
4. If the R2000 is installed in the LAN network, please check if there is any other DHCP server in the LAN. If yes, it
may cause conflict. In this case, you may connect your PC to the R2000 directly and have a test again;
5. If the R2000 is installed in the LAN network, please check if there are other devices using same IP in the LAN. If
yes, it may cause conflict. You may change the LAN port IP of the R2000 directly.
6. If R2000 is not used at the first time, the DHCP server function may be turned off by someone else. In this case,
you can configure your PC’s IP address manually, or you can restore the router to factory default configuration
by the reset button.

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If the IP of R2000 is forgot, how to do?
1. Press the “RST” button to restore the router to factory default configuration, then login R2000 with the IP:
“192.168.0.1”. (Reset process please refer to Interface Introduction->Reset button section)
3.4 Check the network connection
1. Go to tab “Status”, check the cellular WAN information.
In this time, router had obtained the IP from ISP, just like the screenshot above. It means Router can access internet
successfully.

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2. If R2000 fail to obtain IP from ISP, please check the cellular setting. Go to tab Interface->Cellular->WWAN1, click
.
Switch button to “OFF”, disable Automatic APN Selection. And then enter the user name and password which were
provided by the ISP. Click & to make the configuration effect. Check the WAN status
again.
3.5 Change the IP of router
There are two LANs for Ethernet to choose: lan0 and lan1. The lan0’s default IP is 192.168.0.1, and the IP of lan1
default null.
Eth0 and Eth1 default be the lan0, it means that both of Eth0 and Eth1’s IP is 192.168.0.1.
Configure lan0
Go to Interface->LAN tab, modify the IP and Netmask of lan0. And then click and to
make the modification take effect.
Note: If you want to add the multiple IP to lan0, please click in the Multiple IP Setting frame to add.

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Configure lan1
Go to the Interface->Ethernet tab
click to configure eth0 or eth1. Choose lan1 as the port assignment, click and
to make the modification take effect.
Note: lan1 is available only when it was chosen by Eth0 or Eth1 in Interface->Ethernet tab.
If you want to add the IP to lan1, go to Interface->LAN tab
click in the Multiple IP Setting frame. And select the Interface type as lan1, enter the IP and netmask, click
and to make the modification take effect.

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Configure WAN
Go to the Interface->Ethernet tab
click to configure eth0 as WAN.Click on the right of port Assignment item, then click “here”.
Switch “ON”to enable eth0 as WAN. Click and reboot device to make the modification take effect.
After router reboot, go to Interface->WAN tab, and configure the WAN interface.