Rockwell Automation Allen-Bradley PanelView Plus 400 User manual

User Manual
Catalog Numbers 2711PC-K4M20D,
2711PC-B4C20D, 2711PC-T6M20D,
2711PC- T6C20D, 2711PC-T10C4D1
PanelView Plus Compact Terminals

Important User Information
Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines
for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1 available from your local
Rockwell Automation sales office or online at http://literature.rockwellautomation.com) describes some important differences
between solid state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the
wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves
that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the
use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability
for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is
prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
Allen-Bradley, PanelView Plus, PanelView Plus Compact, FactoryTalk View, FactoryTalk View ME, FactoryTalk View Studio, FactoryTalk ViewPoint, RSLinx Enterprise, Rockwell Automation, and TechConnect
are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
WARNING Identifies information about practices or circumstances that can cause an explosion in a
hazardous environment, which may lead to personal injury or death, property damage, or
economic loss.
IMPORTANT Identifies information that is critical for successful application and understanding of the product.
ATTENTION Identifies information about practices or circumstances that can lead to personal injury or death,
property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and
recognize the consequence
SHOCK HAZARD Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
dangerous voltage may be present.
BURN HAZARD Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
surfaces may reach dangerous temperatures.

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Table of Contents
Preface Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1
Overview
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Catalog Number Explanation . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hardware Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2
Installing the Terminal
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hazardous Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Environment and Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . 16
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cutout Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mount the 400 or 600 Terminal in a Panel . . . . . . . . . . . . . . 18
Mount the 1000 Terminal in a Panel. . . . . . . . . . . . . . . . . . . 20
Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3
Connecting Power
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . 23
Removing and Installing the Power Terminal Block . . . . . . . 24
Connecting Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Resetting the Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 4
Configuring the Terminal
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . 31
Loading an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Running an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Application Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring Communication . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Network Information . . . . . . . . . . . . . . . . . . . . 41
Configuring Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Managing Files on the Terminal. . . . . . . . . . . . . . . . . . . . . . 47
Modifying Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . 50
Font Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring the Keypad, Keyboard, or Mouse . . . . . . . . . . . 54

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Configuring the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring Startup Options . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring Startup Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Clearing the System Event Log. . . . . . . . . . . . . . . . . . . . . . . 65
Displaying Terminal Information . . . . . . . . . . . . . . . . . . . . . 66
Displaying
FactoryTalk View ME Station Information. . . . . . . . . . . . . . . 68
Modifying the Date, Time, or Time Zone . . . . . . . . . . . . . . . 69
Modifying Regional Settings. . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 5
Installing and Replacing
Components
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Replacing the Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using an External CompactFlash Card . . . . . . . . . . . . . . . . . 81
Removing the Product ID Label . . . . . . . . . . . . . . . . . . . . . . 82
Replacing the Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cleaning the
Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 6
Terminal Connections
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Cables for Runtime Communication . . . . . . . . . . . . . . . . . . . 87
Communication Port Isolation . . . . . . . . . . . . . . . . . . . . . . . 88
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Serial Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 7
Upgrading Firmware
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Transferring Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Firmware Upgrade Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . 95
Preparing Terminal
for Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Upgrading Firmware with a CompactFlash Card . . . . . . . . . . 96
Upgrading Firmware over a Network Connection . . . . . . . . 100

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Table of Contents
Chapter 8
Troubleshooting
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Isolating the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Startup Information Messages . . . . . . . . . . . . . . . . . . . . . . 108
Startup Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Startup Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Checking Terminal Components . . . . . . . . . . . . . . . . . . . . 111
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Hardware Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Application Does Not Load . . . . . . . . . . . . . . . . . . . . . . . . 115
Application Does Not Run . . . . . . . . . . . . . . . . . . . . . . . . . 116
Configuration Mode Access . . . . . . . . . . . . . . . . . . . . . . . . 116
Appendix A
Specifications
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Agency Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix B
USB Devices
Compatible USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix C
Available Fonts
Download Fonts to Terminal . . . . . . . . . . . . . . . . . . . . . . . 123
Machine Edition Fonts CD . . . . . . . . . . . . . . . . . . . . . . . . . 124
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

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Preface
Intended Audience
Use this manual if you are responsible for installing, configuring, and
operating the PanelView Plus Compact terminals.
No special knowledge is required to understand this manual or
operate the terminal. However, you must understand the functions
and operations of the FactoryTalk View ME applications that will run
on the terminal. Consult the application designer for this information.
Equipment installers must be familiar with standard panel installation
techniques.
Parts List
Your terminal is shipped with these items:
•Power terminal block
•FactoryTalk View ME runtime software preloaded
•Mounting levers or mounting clips (model dependent)
•Panel cutout template
•Installation instructions
Additional Resources
The table lists resources available for the PanelView Plus terminals.
You can view or download publications at
http://literature.rockwellautomation.com. To order paper copies of
technical documentation, contact your local Rockwell Automation
distributor or sales representative.
Resource Description
PanelView Plus 400 and 600 Terminals
Installation Instructions, publication
2711P-IN002
Provides details on how to install the
terminals in a panel, and wire power.
PanelView Plus 700 to 1500 Terminals and
Display Modules, and PanelView Plus
Compact 1000 Terminals, Installation
Instructions, publication 2711P-IN001
Provides details on how to install the
terminals in a panel, and wire power.
Wiring and Grounding Guidelines for
PanelView Plus Devices Technical Data,
publication 2711P-TD001
Provides grounding and wiring guidelines
for PanelView Plus terminals.

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Chapter 1
Overview
Chapter Objectives
This chapter covers these topics:
•Product description
•Catalog number explanation
•Software support
•Terminal configurations
•Display modules
•Accessories
Product Overview
The PanelView Plus Compact terminals are similar to some PanelView
Plus terminal configurations but with limited hardware and software
functions. Major differences of the compact terminals include:
•Fixed hardware configuration, without the addition or
replacement of modular components.
•Serial and Ethernet communication only.
•Connection to a single logic controller using either RSLinx
Enterprise or KEPServer Enterprise software, not both.
•Limited number of displays and alarms in the FactoryTalk View
Machine Edition (ME) application and runtime software.
•FactoryTalk ViewPoint software is not supported.
•Primary HMI for CompactLogix controllers.
Catalog Number
Explanation
The table provides catalog number configurations for the PanelView
Plus Compact terminals.
TIP Applications created for PanelView Plus Compact terminals are
referred to as Compact Machine Edition applications. You can
run compact applications on PanelView Plus and PanelView
Plus Compact terminals. You cannot run a regular Machine
Edition application created for a PanelView Plus terminal on a
PanelView Plus Compact terminal.
Cat. No. Display Size Operator Input Display Type Input Power
2711PC-K4M20D 4 inch Keypad Monochrome
DC
2711PC-B4C20D Keypad and Touch Color
2711PC-T6M20D 6 inch Touch Monochrome
2711PC-T6C20D Color
2711PC-T10C4D1 10 inch Touch Color

10 Publication 2711PC-UM001A-EN-P - March 2009
Chapter 1 Overview
Software Support
Each terminal is preloaded with FactoryTalk View Machine Edition
runtime and configuration software that does not require activation.
Applications for the compact terminals are created using FactoryTalk
View Studio software.
Compact Machine Edition applications are restricted to a subset of the
functions allowed on the PanelView Plus terminals.
•Maximum of 25 displays
•Maximum of 200 alarm messages
•Maximum screen resolution of 640 x 480 (VGA)
•one connection or shortcut to a single controller using either
RSLinx Enterprise 5.20 or KEPServer Enterprise.
•Serial and Ethernet communication only.
If using RSLinx Enterprise, only serial-DF1, serial-DH485 and
Ethernet drivers are supported.
Hardware Configurations
The terminal configurations are fixed and do not support
communication modules. The 1000 touch terminal has a fixed display
module and logic module that cannot be replaced.
Software Requirements Version
FactoryTalk View Studio 5.1 or later
RSLinx Enterprise(1)
(1) RSLinx Enterprise software is provided with FactoryTalk View Studio. During software installation, you are
prompted to install RSLinx Enterprise software.
5.20 or later
400 and 600 Configurations 1000 Configuration
1234
5
1
23
4
5
Item Description
1USB port(1)
(1) The 400 and 600 models have one USB port; the 1000 model have two USB ports.
2 RS-232 serial port
3 10/100BaseT Ethernet port
4 Power input, 24V DC
5 CompactFlash Type 1 card slot