Roku®
Streaming Player
Important Product Information
United States, Canada and Mexico
Introduction
The Roku streaming player which accompanies this Important Product Information
("Player") allows you
to
stream online entertainment
to
your
TV.
A Roku account
is
required
to
activate your
Player.
When you sign
up
for a Roku account, you will be
asked
to
provide your contact information and a payment
method
so
that
you can
easily rent movies
or
sign-up
for
additional services. Your authorization
is
required
for any such charges. There are no
equipment
rental fees
for
owning a
Player.
However, a paid subscription
or
other
form
of
payment may be required
to
access
some channels
or
content. Channel availability
is
subject
to
change and varies by
country. Check
with
each channel provider for specific
bandwidth
requirements
to
stream 720p,
1080p
HD and
4K
(if
your Player supports
4K)
content.
Safety Precautions
The Player has been designed
with
the
highest concern
for
safety. However, any
electrical device,
if
used improperly, has
the
potential
for
causing fire, electrical
shock,
property
damage
or
personal injury.
To
help ensure accident-free
operation,
follow
these guidelines:
Observe all warnings, precautions and instructions.
Regularly inspect
the
AC
power
adapter
for
damage.
Stop use, unplug
the
AC
power
adapter
from
the
electrical
outlet
and
disconnect any
other
cables immediately,
if
the
Player has been damaged,
cracked
or
punctured,
or
if
the
Player functions in an abnormal manner,
produces unusual sounds
or
smells
or
becomes
too
hot
to
touch.
For more information
on
product
safety and troubleshooting, please
go
to
www.roku.com/support.
Use
and Handling
Do
not
operate
the
remote
using any vigorous
or
forceful
motions
or
gestures.
The
remote
control and
the
headphones are
not
toys. If
your
Player comes
with
a
remote
control
and/or
headphones, keep
them
both
out
of
reach
of
children
under
the
age
of
six.
The
product
packaging
may
include plastic bags, cable ties and fasteners.
Dispose
of
these
properly
and keep
them
out
of
reach
of
children,
as
they
could present a choking hazard.
Do
not
touch
the
Player
or
connected
cables
during
an electrical storm.
Do
not
allow liquid, small particles
or
other
foreign objects
to
get
into
the
Player
or
accessories.
Do
not
expose
the
Player
or
accessories
to
liquid, smoke
or
steam.
Do
not
expose
the
Player
or
accessories
to
high temperatures, high
humidity
or
direct
sunlight.
Do
not
place
the
Player
or
the
remote
on
the
floor
or
in a place where
they
may cause someone
to
trip
or
stumble.
Permanent hearing loss
may
occur
if
the
Player
or
earpieces are
used~
at high volume.
To
prevent possible_hearing
l?ss,
limit
the
amount
of
,
11
@
time
you use
the
Player
or
any earp1eces
at
h1gh
volume.
(J
Do place
your
Player
within
range
of
your
wireless network.
Do
not
place
your
Player in an enclosed cabinet;
it
may interfere
with
the
wireless signal.
Do
not
place anything on
top
of
your
Player;
it
may cause
the
Player
to
overheat.
Do
not
drop, crush
or
disassemble
the
Player.
Do
not
attempt
to
repair
your
Player yourself. Disassembling
the
Player may
cause
damage
not
covered
by
the
warranty.
Important Tips About Battery Handling
Inserting batteries: Be sure
to
insert each
battery
negative
(-)
side first, pushing
it
into
the
coil and
then
into
the
compartment.
Never insert batteries positive
(
+)
side first.
Replacing batteries: Always replace dead batteries
with
two
brand-new
batteries
from
the
same manufacturer. Never use
damaged
batteries.
Disposal
of
batteries: Always dispose
of
batteries following federal guidelines
or
local ordinances. Do
not
dispose
of
used batteries in an
open
fire.
Warning Signs: If
your
remote gets
warm/hot
during
use,
discontinue use and
contact
Roku Customer
Support
immediately
at
www.roku.com/support. There
is
a risk
of
explosion
if
a
battery
is
replaced
by
an incorrect type.
Voice Search
For players and geographies which support voice search, please see
the
End User
License Agreement and Privacy Policy
for
further information located at www.
roku.com/legal.
The License Agreement
The applicable
software
license terms
for
the
Player
is
at
www.roku.com/
legal. Use
of
the
Player constitutes your agreement
to
those license terms
and the limited warranty set forth below for your country.
If
you disagree and
you are
within
the
allowable
time
period
for
returns under Roku's return
policy
(if
purchased
from
Roku)
or
the
applicable return policy
of
the
authorized
distributor
(if
purchased
from
such distributor), you may return
the
Player
to
the
place where you
obtained
it
for
a refund, subject
to
the
terms
of
the
applicable
return policy.
Limited Warranty & Warranty Service Process
A. US Only
Limited Warranty
For any Player purchased and delivered
to
end users in
the
US,
Roku warrants
the
Player hardware against defects in materials and
workmanship
for
a period
of
one
(1)
year
from
the
date
of
purchase
by
the
original purchaser (as shown
by
the
date
on
the
applicable sales receipt)
if
used in accordance
with
the
user
documentation
provided
with
the
Player;
provided
that, this
warranty
shall be
available
only
to
the
purchaser
who
originally purchased
the
Player
from
Roku
or
from
one
of
its authorized resellers
or
distributors. If Roku determines
the
Player's hardware
is
defective, Roku will either repair
the
Player
or
replace
it
with
a
new
or
rebuilt unit,
at
Roku's option. If
the
applicable
warranty
period
has expired, we will return
the
Player
to
you
at
your
cost and expense. More
information
about
this
warranty
can be
found
at
www.roku.com/support.
The warranty does
not
cover software, apps, programs, installation, set
up
or
issues
related
to
the service provided
by
your Internet service provider, channel providers
or
content providers, including
but
not
limited to, service disruption and changes
in service terms, offerings
or
format. This warranty excludes damages due
to
acts
of
God, accident, misuse, abuse, negligence, commercial
use,
modification
of
your
Player,
or damages caused by otherdevices, improper operation
or
maintenance,
voltagefluctuations
or
attempted repair by anyone other than a facility authorized
by
Roku
to
service your
Player.
This warranty does
not
cover consumables (such
as
fuses and batteries). Roku does
not
assume any responsibility for any data
or
information stored on any media
or
hardware
of
the Player delivered
or
sent for
repair.
TO
THE
EXTENT PERMITTED
BY
APPLICABLE
LAW,
THIS
SECTION A
SETS
FORTH ROKU'S SOLE OBLIGATION AND
YOUR
EXCLUSIVE
REMEDY
IN
THE
EVENT OF ANY BREACH OF
THIS
WARRANTY;
REPAIR
OR
REPLACEMENT OF
YOUR
PLAYER
SHALL NOT
RESET
OR
EXTEND
THE
ORIGINAL WARRANTY
PERIOD;
AND
UPON
REPAIR
OR
REPLACEMENT OF
YOUR
PLAYER,
ANY
EXPRESS
OR
IMPLIED WARRANTY WHICH
YOU
HAVE AGREED
TO
DISCLAIM
FOR
THE
ORIGINAL PLAYER SHALL ALSO
BE
DISCLAIMED WITH
RESPECT
TO
THE
REPAIRED
OR
REPLACED
PLAYER.
THE
LIMITATIONS ABOVE ARE SUBJECT
TO
APPLICABLE LOCAL LAWS AND
YOU
MAY
HAVE ADDITIONAL
RIGHTS
THAT
VARY
FROM
JURISDICTION
TO
JURISDICTION.
Warranty Service Process
Warranty service requests
for
your
Player
must
be
made
within
the
applicable
