Ruckus Wireless SmartZone 300 User manual

Copyright © 2017 Ruckus Wireless, Inc. Page 1 of 4
Published June 2017, Part Number 800-71630-001 Rev A
SmartZone 300
Quick Setup Guide
This Quick Setup Guide provides basic instructions for setting
up the Ruckus Wireless SmartZone 300 (SZ300) on the
network. For information on advanced configuration and
management options, see the Getting Started Guide and
Administrator Guide, which are available for download from the
Ruckus Wireless Support website:
https://support.ruckuswireless.com/documents
This Guide in Other Languages
请从以下网站获得该指南的简体中文版
https://support.ruckuswireless.com.
Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com.
このガイドの日本語版はhttps://support.ruckuswireless.com
でご覧ください。
Veja a versão em português (Brasil) deste guia em
https://support.ruckuswireless.com.
Puede ver la versión en español (América Latina) de esta guía
en https://support.ruckuswireless.com.
Licensing Information
The SZ300 comes pre-shipped with 10,000 temporary AP
Capacity Licenses, which are valid for a period of 90 days from
when the SZ300 is configured via the initial setup
configuration. For operation beyond 90 days, you MUST buy
permanent AP Capacity licenses. The purchased Licenses
MUST be activated for them to become valid.
The management of the AP Capacity Licenses and the ability
to activate the permanent License will be through the Ruckus
Wireless Support Portal (https://support.ruckuswireless.com).
An email will be sent to the User that is identified on the
Purchase Order and full instructions as to how to activate the
Licenses is included in the email. As a guide, full instructions
can be found at https://support.ruckuswireless.com/activate.
Using the LiMAN (license management) portal on the Ruckus
Wireless Support website, you can assign licenses to or from a
SZ300 or move them to another SZ300 (see a summary of
LiMAN features in Tabl e 1 ). To physically manage the
distribution of licenses from the Support website to the actual
SZ300, connect the SZ300 directly to the Internet.
NOTE: In the event that the SZ300 is not connected to the
Internet, you can download the actual licenses from the
Support Portal and manually upload to the specific SZ300.
For step-by-step instructions on how to activate the SZ300’s
licenses, see Step 5: Activate the SZ300’s Licenses.
Warning Message for Missing AP Support Capacity
License
Starting in SmartZone release 3.2, Ruckus Wireless has
introduced a “Warning Message” feature to notify you if
Support for AP Capacity Licenses has not been purchased.
This is a warning only in SmartZone 3.2 with full enforcement
occurring in a later release. This warning will only be displayed
when you try to upgrade to a release beyond SZ 3.2 (i.e. SZ
3.2.1).
The message is purely informational and does not affect your
ability to upgrade nor does it impact your service in any way. In
order to upgrade your network, without any warning
messages, you will need to have both a Controller Support
Contract and Support on the AP Licenses as well.
For more information on purchasing of a Support for AP
License, contact your Wireless Ruckus Sales representative.
Before You Begin
Before deploying Ruckus Wireless products, please check for
the latest software and the release documentation.
• Release Notes and other user documentation are available
at http://support.ruckuswireless.com/documents.
• Software upgrades are available at
http://support.ruckuswireless.com/software.
• Software license and limited warranty information are
available at http://support.ruckuswireless.com/warranty.
Package Contents
• One SmartZone 300 appliance with two AC or DC power
supply units and AC power cords or DC power cables
• One rack mount kit
• Two front rack mount brackets and handles with fasteners
• Service Level Agreement/Limited Warranty Statement
sheet
• Regulatory Statement sheet
•ThisQuick Setup Guide
What You Will Need
• An administrative computer (admin PC) with a connection
to the local area network
• A web browser, such as Internet Explorer, Mozilla Firefox,
Google Chrome or Apple Safari
• The IP address, netmask, gateway and DNS server
addresses assigned to the SZ300 — a static network
address is strongly recommended
Step 1: Connect the SZ300 to the Network
#1 Connect the SZ300 to a convenient power source, and
then press the power switch on the front panel. The Alarm
LED shows a flashing red light as the SZ300 starts up.
When the SZ300 has started up successfully, the Alarm
LED turns to a solid green light.
#2 Obtain an Ethernet cable. Connect one end of the Ethernet
cable to any of the LAN ports with a yellow label on the
SZ300, and then connect the other end to your network’s
switch or router. See Ethernet Port Color Reference for
more information.
#3 Go to the admin PC and verify that the SZ300 is now
discoverable on the network.
On Windows 7 and Windows 8, go to Control Panel > Net-
work and Internet > View network computers and devices,
Table 1. LiMAN features and how to activate them on the SZ300
LiMAN Features SZ300 Online
(Connected to
the Internet)
SZ300 Offline
(Disconnected from the
Internet)
• Register SZ300
controllers,
licenses, sup-
port entitlement
• Add capacity
licenses to
SZ300 control-
lers
• Remove
licenses from
one SZ300 and
add to another
No action
required. The
SZ300 syncs
with LiMAN
automatically
within 24 hours
and applies the
appropriate
licenses.
Three steps required:
1 Download the license file
from LiMAN.
2 Log on to the SZ300,
and then upload the
license file from LiMAN.
3 Download the license
response file from the
SZ300, and then upload
it to LiMAN.
NOTE The SZ300 is a Universal Plug and Play (UPnP) device.
Once you connect it to the network, it will automatically configure
itself, obtain an IP address, and make its presence known to other
devices on the network.

Copyright © 2017 Ruckus Wireless, Inc. Page 2 of 4
Published June 2017, Part Number 800-71630-001 Rev A
and then locate the Network Infrastructure section. The
SZ300 should appear there.
Figure 1. The SZ300 appears in the Network Infrastructure
section
#4 Double-click the SZ300 that appears in the Network
Infrastructure section to start the SZ300’s Setup Wizard.
A web browser loads and the SZ300’s Setup Wizard
appears, displaying the Language screen.
Figure 2. The Language screen of the Setup Wizard
Ethernet Port Color Reference
Step 2: Complete the Setup Wizard
#1 When the Setup Wizard appears, complete the following
screens:
•Language: Verify that English is selected.
•Management IP Address: Configure the IP address
settings of the control, cluster, and management
interfaces either by assigning addresses automatically
(if a DHCP server exists on the network) or manually.
•Cluster Information: Select whether you want to create
a new cluster with this SZ300 or to join an existing
cluster on the network. If you want this SZ300 to join
an existing cluster, you must type the cluster IP
address and admin password in the boxes provided.
•Administrator: Set the administrator passwords for the
web interface and the command line interface.
#2 When the Confirmation screen appears, verify that all the
settings displayed on the screen are correct.
If you need to make a correction, click Back until the
appropriate setup screen appears, then make the
changes.
#3 If they are all correct, click Finish to apply the settings and
activate the SZ300 on the network.
A progress bar appears and displays the progress of applying
the settings, starting the SZ300 services, and activating the
SZ300 on the network.
When the process is complete, the progress bar shows the
message “100% Done.” The page also shows the IP address
through which you can access the SmartZone web interface to
manage the appliance.
Figure 3. Take note of the IP address of the web interface
Step 3: Connect the SZ300 to the Network
#1 Connect one of the controller’s LAN ports with a yellow
label to the router or switch.
#2 Connect the other LAN port with a yellow label to another
router or switch to which other SmartZone appliances (if
present) are connected.
Step 4: Connect the Ruckus Wireless APs to
the Network
#1 Distribute the APs around your worksite.
#2 Record each AP’s Ethernet MAC address (printed on the
bottom of every AP), and note each device’s exact
worksite location.
#3 Connect the APs to either a local power source or PoE
enabled Ethernet switch.
#4 Using an Ethernet cable, connect the APs to the switch or
router on the same network as the SZ300.
When the APs are powered on, they will discover the SZ300
on the network if the DHCP server from which the APs are
obtaining IP addresses also provides the SZ300 IP address via
DHCP Option 43.
NOTE If you prefer not to use UPnP, you can type the IP address
of the SZ300 into a web browser instead. In case there is no DHCP
server on the network, the default IP address and URL of the
SZ300 is http://192.168.2.2:8080 with a network mask of
255.255.255.0. Otherwise, an IP address is assigned
automatically from your existing DHCP service.
Table 2. Ethernet ports on the SZ300
Port Color/Label Port Traffic Type
Black Control interface: Access network traffic
(SSH, HTTPS)
Orange Cluster interface: SZ-C inter-node traffic
Yellow Management interface: Web interface,
command line interface, northbound
interface
TIP Take note of this IP address. You will need this later to log on
to the SZ300’s web interface.
NOTE Depending on your network setup, you may also connect
both yellow-labeled ports to the same router or switch.
TIP: Some Ruckus Wireless APs are PoE-capable. If connected
to a Power over Ethernet switch, the APs can draw power through
the Ethernet cables.

Copyright © 2017 Ruckus Wireless, Inc. Page 3 of 4
Published June 2017, Part Number 800-71630-001 Rev A
Figure 4. Connecting the admin PC, SZ300, and Ruckus
Wireless APs to the network
Step 5: Activate the SZ300’s Licenses
After you set up the SZ300 and verify that wireless clients are
able to associate with managed APs successfully, you need to
activate and assign the AP and Tunnel Licenses using the
LiMAN (license management) portal on the Ruckus Wireless
Support site.
Before You Begin
You must have a Ruckus Support portal account (including
user name and password). You can use this account to access
general Support site content including software upgrades,
knowledge base articles and technical documents.
If you do not have a Support portal account, you will be
required to register one before continuing with your product
and license activation.
Every capacity and support license that you have purchased
will have its own unique activation code and each must be
activated for the license to become valid. You will receive the
activation code in a separate Support Purchase
Acknowledgment (SPA) email for each license/support license.
Depending on the product, you may receive up to three (3)
different SPA emails for all of your licenses. The first three
characters of the activation code indicate the license type to
which the code is applicable.
• LIC: AP Capacity License
• LIC: AP Tunnel License - CAPACITY-RXGW (Direct Tunnel)
• SUP: Support License - SUP-SZ300-EU/PTNR
Activating an SZ300’s License/Support License
#1 Open the SPA email that you received from Ruckus
Wireless.
Figure 5. The SPA email from Ruckus Wireless
#2 Log on to https://support.ruckuswireless.com.
Figure 6. Ruckus Wireless Support portal logon page
#3 Have the serial number of your SZ300 device ready.
#4 Click the link in the SPA email.
#5 Follow the onscreen instructions to activate the licenses
purchased. When required, you will be prompted for your
SZ300 serial number.
#6 It is important that you repeat steps #1 to #5 above for all
licenses that you have purchased as this will simplify the
“+License” workflow in step #7 below.
#7 After you finish activating all of your licenses, you need to
assign them to your LiMAN account. Click the LiMAN
button, which appears after a license has been
successfully activated (see Figure 7).
• If your device is listed, click its serial number and
proceed to step #8.
• If your device is NOT listed, click the Register Smart
Device button (see Figure 8), enter your device's serial
number, and then click the Register Smart Device
button (see Figure 9).
Figure 7. Click the LiMAN button
Figure 8. Click the serial number of your device or click Register
Smart Device
Figure 9. Enter your device’s serial number and click Register
Smart Device
#8 Click the + License button (see Figure 10), enter the
number of licenses to add in Qty to Add, and then click
the Add License button (see Figure 11). Repeat for all
LAN
Default IP address:
192.168.2.2
if no DHCP server
Admin PC
Ruckus Wireless APs
Router or Switch
SmartZone 300
If your device is listed
If your
device is not
listed

Copyright © 2017 Ruckus Wireless, Inc. Page 4 of 4
Published June 2017, Part Number 800-71630-001 Rev A
licenses.
Figure 10. Click + License
Figure 11. Enter the number of licenses to add in Qty to Add and
click Add License
s
You have completed activating the SZ300’s licenses.
Step 6: Sync the SZ300 with LiMAN
After you have activated the SZ300’s licenses on the Ruckus
Wireless Support Portal, the SZ300 must be synced with the
Smart License server. This will enable the User’s ability to
assign licenses to and back from a SZ300 or assign them to
another SZ300.
To physically manage the distribution of licenses from the
Support Portal to the actual SZ300, do one of the following:
• Connect the SZ300 directly to the Internet. On the
SmartZone web interface, go to the
Administration > License page, and then click the Sync
License with Server button to sync the SZ300 with the
SmartLicense server.
Figure 12. Sync the SZ300 with the SmartLicense server
• In the event that the SZ300 is disconnected from the
Internet, you can download the actual licenses from the
Support Portal and manually upload them to the specific
SZ300. See Syncing Licenses on an Offline (No Internet
Connection) SZ300.
You have completed activating the capacity or support license
for the SZ300 device.
Syncing Licenses on an Offline (No Internet
Connection) SZ300
#1 On the Add License page of LiMAN, click the SZ300’s
serial number. The View Device page appears (see Figure
13).
Figure 13. The View Device page
#2 Click Download License File. The license file is saved to
the client.
#3 On the SZ300 web interface, go to Administration >
License. In the Upload License section (see Figure 12)
Figure 12), click the Browse button, and then select the
license file from your client to upload it to the SZ300
#4 On the SZ300 web interface, go to Administration >
License. In the Download License section, click the
Download button to download the license file from the
SZ300 to your client.
#5 Go back to the LiMAN portal on the Ruckus Wireless
Support website, and then do the following:
aGo to the View Device page (see Figure 13).
bClick Upload License File.
cClick the Choose File button (see Figure 14), and then
select the license file from your client.
dClick Send to complete the offline License
synchronization.
You have completed activating licenses on an offline SZ300.
Figure 14. Click the Choose File button
Related Documentation
Additional documentation on the SmartZone 300 and the
SmartLicense platform is available for download from the
Ruckus Wireless Support website at
http://support.ruckuswireless.com.
Copyright © 2017 Ruckus Wireless, Inc. All rights reserved. Ruckus, Ruckus
Wireless are trademarks of Ruckus Wireless, Inc. All other company and
product names mentioned in the documentation are held to be trademarked
(and registered) by the primary holders.