Ruckus Wireless ZoneFlex 7762 User manual

Ruckus Wireless™
ZoneFlex™7762 AC Dual Band 802.11n
Outdoor Access Point
Installation Guide
Part Number 800-70357-001 Rev B
Published January 2012
www.ruckuswireless.com

i
1About This Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1
2Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . . 9
Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 13
4Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 1: Connect the Cables to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 2: Connect the Access Point to the Same Subnet as ZoneDirector . . . . . . . . . 17
Step 3: Disconnect the Access Point from the Power Source . . . . . . . . . . . . . . . . . . . 18
Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 19
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 22
Step 3: Log In to the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 31
Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 31
5Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contents

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Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 33
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Step 1: Connect and Seal the RJ-45 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Step 2: Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Step 3: Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Step 1: Attach the Hanger Mount to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 40
Attaching the Hanger Mount to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Step 2: Attach the Mounting Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . 42
Step 3: Mount the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Sector Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Omni Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8(Optional) Mounting and Connecting the 5GHz External Antennas . . . . . . . . . . . . . . . . 47
Configuring the 5GHz Antenna Gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maximum Antenna Gain Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure the Antenna Gain from the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure the Antenna Gain from the ZoneDirector Web Interface . . . . . . . . . . . . . 48
9Resetting the Access Point to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10 What to Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

1
1About This Installation Guide
This Installation Guide provides information on how to set up the Ruckus Wireless ZoneFlex
7762 AC 802.11n Outdoor Access Point on your network. Topics covered in this guide
include installation, basic configuration, and device mounting.
This guide is intended for use by those responsible for installing and setting up network
equipment. Consequently, it assumes a basic working knowledge of local area networking,
wireless networking, and wireless devices.
Related Documentation
In addition to this guide, each Ruckus Wireless ZoneFlex 7762 AC 802.11n Outdoor Access
Point documentation set includes the following:
■User Guide: Provides detailed information on how to configure the Access Point (AP).
The User Guide is available for download on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/documents
■Release Notes: Provides late-breaking information about the current software release,
including new features, enhancements, and known issues. If the information in the
Release Notes differs from the information in this guide, follow the instructions in the
Release Notes.
■Online Help: Accessible from the AP’s Web interface, the Online Help provides
information that helps you configure the device from the Web interface.
Using ZoneDirector or FlexMaster to Manage the
Access Point
If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless ZoneDi-
rector to manage the AP, this guide describes the required steps that will enable the AP
to report to and communicate with FlexMaster or ZoneDirector successfully.
■To set up the AP for management by FlexMaster, refer to “(Optional) Set the FlexMaster
Server Address” on page 29.
■To set up the AP for management by ZoneDirector, refer to “Configuring for Manage-
ment by ZoneDirector” on page 14.

2
Unpacking the ZoneFlex Access Point
Package Contents
2Unpacking the ZoneFlex Access Point
1. Open the AP package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your authorized
Ruckus Wireless sales representative.
Package Contents
A complete AP package contains all of the items listed below:
■ZoneFlex 7762 AC Outdoor Access Point
■Mounting kit (see “Mounting Kit Contents” for details)
■AC power cable end connector
■Two M 25 cable glands
■Two M 25 blanking caps
■Ground wire (one meter long) with lug
■Service Level Agreement / Limited Warranty Statement
■Regulatory Statement
■This Installation Guide
Mounting Kit Contents
■Mounting bracket (1 piece)
■Extension bracket (1 piece)
■Hanger mount (1 piece)
■M8 hex bolt (2 pieces)
■M8 spring lock washer (2 pieces)
■M8 flat lock washer (2 pieces)
■SAE32 steel clamps, 2.5-inch diameter (4 pieces)
■.250-28 x .625-inch machine screws with split lock and flat lock washers (4 pieces)

3
Unpacking the ZoneFlex Access Point
Package Contents
Figure 1. Mounting kit contents
Mounting bracket Extension bracket Hanger mount M8 hex bolt
M8 spring lock
washer
M8 flat lock washer SAE32 steel clamps 250-28 x .625-inch
machine screw
.250 spring lock
washer
.250 flat lock washer

4
Before You Begin
Prepare the Required Hardware and Tools
3Before You Begin
Before installing and setting up the AP, Ruckus Wireless recommends that you first
complete the following pre-installation tasks.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
■A notebook computer running Windows 7/Vista/XP/2000 with one wireless 802.11b/
g/n network card and one Ethernet card installed
■7/16-inch wrench (machine screws)
■13mm wrench (M8 screws)
■6mm flathead screwdriver
■Electric drill with 8mm drill bit (if mounting on a flat surface)
■A ruler (for measuring the stripped portion of the AC cable)
■A wire stripper
■A pair of long-nose pliers
NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,
and equipment that you will need to complete the procedure.

5
Before You Begin
Get to Know the Access Point Features
Get to Know the Access Point Features
Figure 2 and Figure 3 identify the AP features that are relevant to the installation and
mounting instructions that this guide provides. Before you begin the installation process,
Ruckus Wireless recommends that you become familiar with these features.
Figure 2. Access Point parts
Power LED Status LED
RJ-45/PoE
Connectors
5GHz External
Antenna
Connectors
AC Power
Connector

6
Before You Begin
Get to Know the Access Point Features
Table 1. LEDs and connectors on the AP
Label Description
Power LED •Off: No power is available, or the AP is not connected to a power
source.
•Red: The AP is powering on.
•Green: The AP is connected to a power source and has
completed its power-on sequence.
Status LED If the AP is operating in standalone mode:
•Amber: The WLAN service is up and at least one wireless client
is associated with the AP.
•Flashing amber: The WLAN service is up and no wireless clients
are currently associated with the AP.
If the AP is being managed by Ruckus Wireless ZoneDirector:
•Green: The AP is part of a mesh network (either as Root AP or
Mesh AP) and is connected to an uplink with good signal. If mesh
networking is disabled but the WLAN service is available, the
Status LED is also green.
•Fast flashing green: The AP is part of a mesh network (as Mesh
AP) and is connected to an uplink with fair signal.
•Slow flashing green: This Mesh AP is searching for an uplink or
is attempting to establish communication with ZoneDirector.
•Off: Mesh networking is disabled and the WLAN service is
unavailable.
RJ45 Connectors Two LAN ports that support Power over Ethernet (PoE):
•PoE IN port: Supports 10/100/1000Mbps connections, connects
to the network and receives 802.at PoE from the Ruckus Wireless
60W PoE injector (not supplied, may be ordered separately –
part number 902-0180-XX00, where XX is the country code).
•PoE OUT port: Supports 10/100Mbps connections. If the AP is
using AC power or the Ruckus Wireless PoE injector (ordered
separately), this port can supply 802.af PoE to the connected
PoE-capable device (for example, another ZoneFlex 7762 AC AP
or an IP-based surveillance camera). To use this port to supply
PoE, you first need to enable the PoE feature on the Web
interface. If you use PoE only to power the AP and you want to
use the PoE OUT port to supply power to another device, you
must use the Ruckus Wireless 60W PoE injector (part number
902-0180-XX00, where XX is the country code), which may be
ordered separately.
AC Power Connector You can use AC to supply power to the AP, in addition to using PoE.

7
Before You Begin
Get to Know the Access Point Features
If you want to extend the range of your wireless network, you can connect external high
gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors
on the top panel of the AP. For more information, refer to “(Optional) Mounting and
Connecting the 5GHz External Antennas” on page 47.
Figure 3. The 5GHz antenna connectors are protected by metal caps
Metal caps

8
Before You Begin
Perform a Site Survey
Perform a Site Survey
Before installing the AP, perform a site survey to determine the optimal AP placement or
maximum range, coverage, and network performance. When performing a site survey,
consider the following factors:
■Data rates: Range is generally inversely proportional to data rates. The maximum radio
range is achieved at the lowest workable data rate. Higher data rates will generally be
achieved at closer distances.
■Antenna type and placement: Proper antenna configuration is a critical factor in
maximizing radio range. As a general rule, radio range is increased by mounting the
radio higher off of the ground with the AP oriented so that the dome is facing down
(for recommended orientation examples, refer to Figure 4 on page 9). If you are
connecting an external antenna (5GHz only) to the AP, mount the AP so that the external
antenna is pointing down.
■Physical environment: Clear or open areas provide better radio range than closed or
filled areas. The less cluttered the operating environment, the greater the wireless
range.
■Obstructions, building materials, and sources of interference: Physical obstructions,
such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can block or
hinder wireless communication. Avoid installing the AP in an environment where there
is an obstruction between sending and receiving devices. A number of machines and
electronic devices that emit radio waves – cranes, wireless phones, microwave ovens,
satellite dishes – interfere with and block wireless signals. Building materials used in
construction also influence radio signal penetration. For example, drywall construction
permits greater range than concrete blocks.
For more AP placement guidelines, refer to “Determine the Optimal Mounting Location
and Orientation”.

9
Before You Begin
Determine the Optimal Mounting Location and Orientation
Determine the Optimal Mounting Location and
Orientation
The location and orientation that you choose for the AP play a critical role in the
performance of your wireless network. In general, Ruckus Wireless recommends installing
the AP away from obstructions and sources of interference and ensuring that the AP’s dome
is pointing in the general direction of its wireless clients.
Figure 4. Recommended orientation for maximum horizontal plane coverage
Limited Reach
Excellent
Reach
Excellent
Reach
Good Reach

10
Before You Begin
Determine the Optimal Mounting Location and Orientation
Figure 5. Recommended orientation for maximum vertical plane coverage
Limited Reach
Excellent
Reach
Excellent
Reach
Good Reach

11
Before You Begin
Determine the Optimal Mounting Location and Orientation
Figure 6. Recommended orientation for maximum mesh coverage
Excellent
Reach
Excellent
Reach
Limited Reach
Good Reach

12
Before You Begin
Become Familiar with the Installation Components
Become Familiar with the Installation Components
The AP can be installed in an indoor or outdoor environment, such as an interior wall or
ceiling or the exterior roof overhang of a building or a streetlight pole. Refer to Figure 7
for the components involved in a typical installation.
Take note of the components that must be installed indoor and outdoor. Ruckus Wireless
also strongly recommends that you form a drip loop on any cable that is connected to
devices that are installed outdoor (for example, the AP).
NOTE: The AP only requires one power source (either AC or PoE). The diagram below
shows both power sources to illustrate how each power source is typically connected if
used in the deployment.
Figure 7. Typical installation components
WARNING: Only trained and qualified personnel should be allowed to install, replace,
or service this equipment.
WARNING: Installation of this equipment must comply with local and national electrical
codes.
INDOOR OUTDOOR
AC power
source
Router or switch PoE injector
ZoneFlex 7762 AC
Outdoor AP
CAT5 Ethernet
cable
PoE power cable
Drip loop
Outdoor-rated
Cat5e FTP cable
AC cable
Ground rod
Ground
screw
18 AWG min
green-and-yellow
wire
Surge protector
Drip loop

13
Before You Begin
Decide How You Will Supply Power to the Access Point
CAUTION: Make sure that you form a 3”-5” drip loop in any cable that is attached to the
AP. This will prevent water from running along the cable and entering the AP or the building
where the cable terminates.
CAUTION: Be sure that grounding is available and that it meets local and national
electrical codes. For additional lightning protection, use lightning rods and lightning
arrestors.
.
CAUTION: Make sure that proper lightning surge protection precautions are taken
according to local electrical code.
Decide How You Will Supply Power to the Access
Point
The AP can be powered using either AC power or Power over Ethernet (PoE). An AC cable
is supplied with the AP. If you want to use PoE to power the AP, you may purchase the
Ruckus Wireless PoE injector (part number 902-0180-XX00, where XX is the country code)
separately.

14
Configuring the Access Point
Configuring for Management by ZoneDirector
4Configuring the Access Point
The procedure for completing the AP’s essential configuration depends on whether you
want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone
AP. Refer to the section that is relevant to your deployment:
■Configuring for Management by ZoneDirector
■Configuring for Standalone Operation or for Management by FlexMaster
Configuring for Management by ZoneDirector
If ZoneDirector is installed on the network, you can configure the AP for management by
ZoneDirector. Simply connect the AP to same Layer 2 subnet as ZoneDirector. When the
AP starts up, it will discover and register with ZoneDirector automatically.
NOTE: In addition to using Layer 2 auto discovery to enable the AP to register with
ZoneDirector, you can also use DHCP Option 43 or DNS. For more information, refer to
the ZoneDirector User Guide.
Before starting this procedure, check the back panel of the AP (above the recess where
the bottom connectors are located), and then write down the MAC address of the AP. You
will need the MAC address to identify the AP on the ZoneDirector Web interface.
What You Will Need
Before starting with the configuration task, make sure that you have the following require-
ments ready:
■A computer from which you can access the ZoneDirector Web interface
■Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on the
administrative computer
■One Cat5e foil screened twisted pair (FTP) solid cable
■Two Ethernet cables
■6mm Phillips screwdriver
■An outdoor-rated three-wire AC cable (14-18 AWG)
■AC power source
If you want to power the AP using PoE, you will also need the Ruckus Wireless 60W PoE
injector (not supplied, part number 902-0180-XX00 where XX is the country code), which
may be ordered separately.

15
Configuring the Access Point
Configuring for Management by ZoneDirector
Step 1: Connect the Cables to the Access Point
The procedure for connecting cables to the AP depends on the power source that you will
be using. You can do one of the following:
■Use AC Power
■Use Power Over Ethernet
NOTE: You only need to connect one type of power source at this point, even if you are
planning to use both PoE and AC power in your final deployment.
Use AC Power
To use AC to power the AP, you need to assemble the AC power cable connector, and
then plug it into the AC power socket on the AP. To complete this task, you will need:
■An outdoor-rated three-wire AC cable (14-18 AWG) that is long enough to connect the
AP (at its mounting location) with the AC power source.
■A small screwdriver
■A pair of long nose pliers
To assemble the AC cord connector and supply AC power to the AP
1. Remove the small plastic bag that contains the AC cable connector from the AP
package.
2. Separate the AC cable connector parts by unscrewing the boot from the cable gland
and the cable gland from the connector housing.
3. Feed the end of the AC cable through the boot and cable gland.
4. Strip the AC cable for about 4-5mm and each of the three conductors for about 7/32”.
Figure 8. Strip the AC cable and the three conductors
4-5mm (max)
7/32 inches (max)

16
Configuring the Access Point
Configuring for Management by ZoneDirector
5. Insert the stripped part of the conductors into the appropriate terminals on the
connector housing. The conductors are color-coded and must be connected to the
appropriate terminals (see Figure 9 and Tabl e 2).
Figure 9. Pinout connections
NOTE: The color coding of wire conductors varies by region. Before completing this step,
check your local wiring standards for guidance.
6. Using a small screwdriver, tighten the small screws around the connector housing to
fix the connector pins into the terminals.
7. Mate the cable gland with the connector housing, and then tighten.
Figure 10. AC connector assembly
Table 2. AC cable connector pins
Terminal # Color
(Ground) Green (US), Green/Yellow (EU)
1 (Neutral) White or Gray (US), Blue (EU)
2 (Line) Black (US), Brown (EU)
3 (Not Used)