RugDoctor Mighty PRO X3 User manual

The Carpet Care Experts
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3 Safety Instructions
5 Cleaning Carpet and Upholstery
7 Maintenance
8 Replacement Parts & Troubleshooting
10 Guarantee and Product Registration
11 Rug Doctor Cleaning Products
User Guide Retain for your records: To save time if
calling Customer Service for information about
your Mighty Pro X3®, it is recommended that
you record your machine information here:
Serial #
Serial # is found inside machine behind the recovery
tank stamped into the body of the machine.

2
was founded by a professional carpet cleaner in
1972 with the first machines having been designed
and built for professional use. A brand was born
and over 40 years later, Rug Doctor has grown
to become a global brand leader in carpet care
systems with powerful machines and innovative
products used in the hospitality, contract cleaning,
education and healthcare sectors amongst others.
Rug Doctor LTD.
Unit 10/25-37 Chapman St,
Blackburn North, Vic, 3130
[e-mail]
www.rugdoctor.com.au
The Carpet Care Experts

3
IMPORTANT SAFETY INSTRUCTIONS
Please read all instructions before using. When using an electrical appliance, basic precautions should always be
followed, including the following:
CAUTION
The vacuum cleaner handle contains electrical connections. The handle is not a serviceable part.
WARNING
To reduce the risk of fire, electric shock, or injury:
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
• To reduce the risk of fire and electric shock due to internal component damage, use only Rug Doctor® cleaning products
intended for use with this appliance. See the Cleaning Product section of this manual.
• To reduce the risk of electric shock - use indoors only.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
• If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service
centre.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may
reduce air flow.
• Keep hair, loose clothing, fingers and all parts of the body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present.
• Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters in place.
• Connect to a properly grounded outlet only. See “Grounding Instructions” below.
• Use only on surfaces moistened by cleaning process or small spills. Do not place machine in standing water or try to clear
flooded areas.
• Do not use without upper (white) tank in place.
• The use of an extension cord is not recommended.
Failure to follow the foregoing instructions may expose the user to electric shock, personal injury and/or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment
grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.

4
CLEANING WITH YOUR RUG DOCTOR
MACHINE AND PRODUCTS
Read all instructions completely before you begin. To assure proper results, test carpets and upholstery for colour fastness.
Wet an inconspicuous area with a small amount of cleaner. After 1–2 minutes, blot with a white paper towel and check for
colour transfer. Follow these additional guidelines when cleaning with your Rug Doctor machine:
• Rug Doctor machines and Rug Doctor cleaning products are safe for most carpets. However, you risk damage to carpets and hard
floor surfaces not intended for water extraction method cleaning. Do not use the Rug Doctor machine or cleaning products on natural
fibre oriental rugs (silk or wood), hand-loomed wool rugs, braided rugs, sisal or jute carpets; hardwood, tiled or laminate flooring. Some
stains require professional treatment. Use cool water when cleaning wool, wool blends or delicate fibres.
• Rug Doctor machines and Rug Doctor cleaning products are safe for many fabrics, even delicate fibres. However, you risk damage
to fabrics not intended for water extraction method cleaning. Do not use Rug Doctor machines or products to clean fabric with cleaning
codes S or X, silk, Haitian cotton, velour, brushed corduroy, leather or non-colourfast fabrics, mattresses or mattress toppers made with
memory foam, foam or goose down. Some stains require professional treatment. Use cool water when cleaning wool, wool blends or
delicate fibres.
• The machine was designed for use on carpet and upholstery applications in accordance with the instructions and recommendations
in this manual.
• Do NOT put bleach, dye or products other than Rug Doctor cleaners in this machine. Use of inappropriate products may cause this
machine to malfunction and may result in carpet or machine damage.
• Foam should never be ingested through the dome filter. Damage to the carpet and/or vacuum motor could result.
• To reduce the risk of fire and electric shock due to internal component damage, use only Rug Doctor® cleaning products intended
for use with this appliance. See the Cleaning Product section of this manual.
• Avoid picking up hard or sharp objects with the carpet cleaning machine. They may damage the machine. Do not use the machine
for dry vacuuming because this machine does not have a fine dust filter. Dry vacuuming damages the vacuum motor.
• Do not use the machine to vacuum large quantities of liquid, such as a flooded basement or large spill. This machine is not
equipped with an automatic overflow shutoff.
• To avoid damage, do not place the machine or hand tool on hardwood, tiled or laminate flooring or allow any solution or overspray
to contact such flooring.
• To avoid pump damage, do not continue to press the spray (pump) switch when the solution tank is empty.
Read instructions carefully. Rug Doctor, Inc. is not responsible for damage due to misuse of this machine.
CARPET CLEANING TIPS FOR BEST RESULTS
• Treating difficult spots. Rug Doctor machines are designed to deep clean and extract in one cleaning pass. Your best choice for
cleaning difficult spots, stains or traffic areas is to use the following products: Britex Spot N Stain, Britex Urine Remover or Britex
Odour Blaster.
• Avoid over-wetting your carpet. Don’t go over a heavily-soiled spot more than 2 times. Berber, Multi-Level or Looped carpets retain
more liquid. For these types of carpets, DO NOT repeat cleaning passes. If additional cleaning is desired, allow carpets to dry before
attempting to reclean heavily-soiled areas. Because they retain more liquid, Berber carpets that are overwet can experience “wick
up” of soils or spills very deeply embedded in the carpet or backing. If you experience this problem, allow area to dry completely
then clean again using single, quick passes (1-2 feet per second).
• Cleaning Berber carpet; You can use your Rug Doctor machine to clean Berber carpet. For best results, make only one pass while
depressing the red spray button to release solution. Make a second pass over the same area without pressing the button so that you
are only vacuuming the liquid. Make sure the vacuum slot at the front bottom edge of the machine is snug against the carpet.
• Overlap passes slightly to cover all areas. IMPORTANT: When pressing the red button, keep machine moving so vibrating brush does
not agitate in one place.
• Liquid recovery. You should recover 70 - 80% of the liquid used depending on your carpet type. With Berber carpet, you may recover
a little less liquid.
• If you replace furniture before the carpet is completely dry, place aluminum foil under furniture legs to prevent stains. Leave
aluminum foil under furniture legs until carpet is completely dry.
• For faster drying, ventilate area. Open doors and windows. Place fans pointed downward on carpet. Turn on heat in damp or cold
weather. Turn on air conditioner in humid or hot weather. This is highly recommended when cleaning Berber carpets.

5
Before You Begin
Review machine safety warnings found in the front
of this manual. Using a normal vacuum cleaner,
vacuum the area you want to clean to remove loose
dirt before using the Mighty Pro X3®. This will
help keep the brushes and water vacuum system
working efficiently. Pre-treat any special problem
areas with appropriate Rug Doctor solutions. For
example, use Britex Urine Remover on tough pet
stains and other bio-origin stains.
Set Up
Check the back of the machine to ensure hose
connections are secure (ILLUS.1) and set the
switch to CARPET instead of TOOL.
Release recovery tank latch and lift up dome hood
cover (ILLUS.2).
Remove the recovery tank (ILLUS.3).
Add 2 capfuls of Rug Doctor Carpet Cleaner
directly into the lower blue tank, by pouring
through the white filter screen. (ILLUS.4.)
Fill the lower blue tank with 9L of hot tap water
from a clean bucket by pouring it through the white
filter screen. Machine is full when the hot water
covers halfway up the filter screen (ILLUS.5).
Use caution to ensure water is not so hot as to
scald or burn skin. Use only luke warm water when
cleaning wool carpets.
Replace the recovery tank and close dome hood
(ILLUS.2).
Unwind the power cable and plug in the machine
to the mains. Move furniture as necessary and
then position the machine at the start of your first
cleaning pass. Ensure that the mode switch on top
of the machine is turned to “CARPET” (ILLUS.6).
Start Cleaning
Press down the “Vacuum On” switch to start
the Mighty Pro X3®. While depressing red spray
button on the top of the handle (ILLUS.7), pull
the machine slowly and steadily backwards in a
straight line, keeping the vacuum slot against the
carpet surface. On lightly soiled carpets you can
pull the machine quickly at one foot per second.
For moderately, or heavily soiled carpets, pull
the machine at approximately one foot every two
seconds. You will begin to see soiled solution
entering the clear dome. (If you don’t, stop and
refer to the Troubleshooting section).
IMPORTANT: When depressing red spray button,
keep machine moving backwards so the vibrating
brush does not agitate in one place (ILLUS.8).
Release the red button 15cm to 30cm (6 to 12
inches) before ending each pass to stop cleaning
solution and ensure vacuum picks up the last part
of the spray action. Tilt machine back and push it
forward to start a new backward cleaning pass
(ILLUS.9).
Continue cleaning in this manner, overlapping
each pass slightly. When the lower tank runs out of
cleaning solution, the pump sound will increase in
volume slightly and dirty water will stop entering
the dome. Switch the machine to the OFF position.
Remove and empty the recovery tank by pouring
the dirty solution into a toilet or outdoor drain
(ILLUS.10).
Rinse the recovery tank and refill the lower tank
with clean solution/water mixture using a clean
bucket. If you are near the end of your cleaning job,
fill the lower tank half full so it empties by the end
of your job. Replace the recovery tank.
Continue the cleaning process until area to be
cleaned is covered. When cleaning is complete,
switch the machine to the OFF position. To
drain and clean the machine, please refer to the
Maintaining your Rug Doctor machine section in
this User Guide.
To learn more about how to clean your carpets, refer to “Using Your Rug Doctor” section on www.rugdoctor.co.uk
Cleaning Carpets
(ILLUS.1)
(ILLUS.6)
(ILLUS.7)
(ILLUS.8)
(ILLUS.9)
(ILLUS.10)
(ILLUS.2)
(ILLUS.3)
(ILLUS.4)
(ILLUS.5)
press for spray
reset button
on / off switch
and tool / carpet
cleaning switch
recovery tank
latch & dome
hood
recovery tank
handle release
dome filter
lower tank
vacuum slot
(bottom edge of
machine)

6
Set Up
Prepare surfaces for cleaning by thoroughly
vacuuming or brushing. When cleaning and drying
cushions, first spread sheets or towels on the floor to
act as a drying surface for the dampened cushions.
Disconnect the Mighty Pro X3® large vacuum hose at
the back of the machine. Reconnect the top portion
to the large vacuum hose of hand tool. Slide up the
nickel plated quick release coupler ring and pull out
the small solution hose (ILLUS. 1).
Insert the metal end of the hand tool solution hose
into the quick release coupler. Tug gently on the hose
to make certain the connection is secure.
Remove the upper recovery tank (ILLUS.2)
Add 4 capfuls of Britex Upholstery Cleaner directly
into the lower blue tank, by pouring through the white
filter screen (ILLUS.3).
Fill the lower blue tank with 9L of hot tap water from
a clean bucket by pouring it through the white filter
screen. Machine is full when the hot water covers
halfway up the filter screen (ILLUS.4).
Slide the recovery tank back in place and close the
dome hood (ILLUS.5). Unwind the power cable and
plug in the machine to the mains.
Ensure the mode switch on top of the machine is
turned to “TOOL” (ILLUS.6).
Start Cleaning
Test upholstery for colourfastness by first cleaning
a small, hidden area, then rubbing the test area with
a white paper towel. If no colour appears, continue
cleaning. A little colour on the towel means there’s
some chance of colour running, but it’s likely you can
still clean safely. Try using cool or cold water and test
again with a white paper towel.
Press down the “VACUUM ON” switch to start the
machine.
Working at a slow, steady pace, begin cleaning by
squeezing the hand tool lever as you pull the tool over
fabric (ILLUS.7). Overlap strokes slightly.
If foam builds up around the hand tool, pull the tool
slightly faster or vacuum up the excess solution
by passing over the area a second time without
squeezing the spray lever on the hand tool. When
cleaning is complete, switch the machine to OFF
position.
Disconnect both of the hoses from the machine.
Holding the hose ends over a sink, squeeze the
hand tool trigger until all liquid is drained from the
solution tank.
To completely drain and clean the machine, refer to
the Maintaining Your Rug Doctor Machine section.
Reconnect the machine vacuum and solution hoses
for carpet cleaning mode.
NOTE: For velvet upholstery, fluff up damp pile with a
soft brush or towel to keep from matting.
Rug Doctor
Upholstery /
Hand tool
Rug Doctor Pro
Professional
Upholstery
Cleaner
Cleaning Upholstery
(ILLUS.1) (ILLUS.2)
(ILLUS.5)
(ILLUS.3) (ILLUS.4)
(ILLUS.6) (ILLUS.7)

7
Maintaining Your Rug Doctor Mighty Pro X3®
Follow these guidelines to ensure your Rug Doctor Mighty Pro X3® will last you a lifetime. Please note failure to comply with the
instructions, cautions and safety warnings in this User Guide voids the guarantee.
• Drain the machine by spraying out remaining solution over a floor drain or outdoors (never in the rain or on wet ground). Do
not allow machine to stand in liquid while emptying. For best results, spray out liquid with machine set to “Tool” to prevent the
carpet cleaning brush from wear while emptying. Using this method you can spray out remaining liquid through the Hand Tool.
Always make sure the machine is in the OFF position, unplugged and the tanks are empty when carrying out the following
maintenance procedures:
• Clean the vibrating brush. After each use, unplug the machine from the mains power source and, wearing household rubber
gloves, use your finger or an old comb to remove any debris from the vibrating brush. If you used a Rug Doctor and hand tool
attachment, remove debris from the attachment’s vacuum slot.
• Clean the vacuum filter. After each use, inspect the cylindrical filter screen located inside of the clear plastic dome on the front
of the machine. If debris is present, remove the filter screen by pushing it right and compressing the spring until the filter end is
clear of the dome. Clean by running water through the screen from the inside to the outside. Replace by compressing the spring
wire and inserting the black end securely into place in the hole inside the dome.
• Clean the solution tank filter screen. After each use, inspect the rectangular filter screen located in the fill opening of the
solution (lower) tank. If debris is present, remove screws that hold the filter in place and remove filter from the solution tank
opening. Clean filter by holding it under a tap and letting the water run through the filter in the opposite direction from the
normal filling flow. Before replacing the filter screen, inspect the cylindrical filter mounted on the end of the solution line inside
of the lower tank. If debris is present, remove the filter by pulling it off the solution line. Hold the filter under flowing water until
debris is cleared. Replace the filter by pushing it over the end of the solution hose. Then replace the filter screen and fasten it in
place with the two mounting screws.
• Remove carpet fibres and any lint from vacuum slot. Periodically check the vacuum slot on the bottom front of the machine for
debris. Remove any fibre, hair or other debris that may be caught in the slot.
Caring For Your Rug Doctor Mighty Pro X3®
• Always use recommended Rug Doctor cleaning products. Do not use dye or bleach in this machine. Dye and bleach will
permanently damage your carpets.
• Store the machine indoors out of dusty, wet and freezing areas. This prolongs the life of your Mighty Pro X3® and helps keep it
trouble free.
• Do not expose the Mighty Pro X3® to freezing temperatures for a prolonged period of time. In freezing temperatures, liquid in
the machine system can damage the pump and solution hoses.
• Use care when transporting your Mighty Pro X3®. Rug Doctor machines are designed for rugged use. However, avoid
mishandling such as dropping the unit or transporting it in an open van or truck. Jarring or impacts from sudden vehicle stops
and starts could damage the machine.

8
Available Replacement Parts For Your Rug Doctor Mighty Pro X3®
Refer to the following images if you need to order basic replacement parts for your machine. Do not use replacement parts other
than those available through Rug Doctor. Do not attempt repairs on a machine under guarantee.
Replacing A Brush
1. The brush strip is held in place by 2 bolts and a snap fit connection.
2. Undo the 2 nuts and bolts that secure it to the oscillating arm and remove the
old brush strip by pulling down on the plastic brush body.
3. Insert the new brush strip until it is fully seated and replace the 2 bolts.
Troubleshooting
Use this section to help resolve any issues that you may experience with your Mighty Pro X3®. If you do not find the answer to your
questions here, please contact the Rug Doctor Helpline on 1800 804 973 or visit our web site at www.rugdoctor.com.au.
The machine is switched on, but there is no power.
Try the following:
• Make sure the electrical cable is plugged in. If the electrical outlet is connected to a wall socket with a switch, make sure the
switch is in the ON position.
• Check the circuit breaker switch on the machine and reset if necessary.
• Check your wall circuit breaker. If it is off or if a fuse is blown, unplug the machine and reset the circuit breaker or replace the
fuse. Plug the machine into a different wall plug before beginning again.
• Check the power cord. If it is defective, please contact Rug Doctor Customer Services or an authorized professional.
An authorized professional must repair the machine.
The machine switch is on, but there is intermittent power.
Please contact Rug Doctor or an authorised service agent. A faulty electrical cable, defective switches, or loose terminal
connections can cause intermittent power failures. A qualified registered electrical professional must repair the machine.
Vacuum Issues
Try the following:
• Make sure the dome hood latch is closed and securely sealed
• Check the hose connection at the back of the machine and secure it properly as necessary .
• Clean the filter that is in the dome.
• Remove any accumulated debris around the vacuum slot.
If none of the above steps fix the problem, the vacuum hose assembly inside the machine may be defective. Contact the Rug Doctor
Helpline or an authorized professional. An authorized professional must repair the machine.
The machine is on, but the vacuum motor works intermittently.
Please contact the Rug Doctor or an authorised service agent. A loose wiring connection can cause intermittent vacuuming
performance. A qualified registered electrical professional must repair the machine.
10460
Dome Filter
93084 Recovery
Bucket
20091 Screw, #8 X 1/2”
(For lower tank fill filter)
60778 Wheel 60779 Brush Strip
10461 Lower Tank
Sump Filter
60400 Lower Tank
Fill Filter
Replacing A Brush

9
Troubleshooting (continued)
Solution System Issues
The machine has lost cleaning solution water pressure.
Check the level of solution in the lower tank and refill if necessary.
The machine is on and the spray button or hand tool lever is depressed, but no spray comes out.
Try the following:
• Make sure the cleaning mode switch is set to the appropriate setting, either Tool or Carpet.
• Make sure the machine is switched to the VACUUM ON position.
• Check the small solution line hose at the back of the machine. Connect the hose line securely with the quick release coupler if
necessary.
• Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any debris build-up that may be clogging
the tips. Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any
other object.
• Hand Tool only: Remove the spray tip with a spanner. Rinse the tip, blow air through it to remove any debris build-up that may be
clogging the tip. Re-attach the tip with the spanner. Make sure to position the tip opening so that it sprays side to side.
• Check the lower tank sump filter inside the lower tank and clean if necessary. Refer to the Maintaining Your Rug Doctor Mighty
Pro X3® section in this document for more information.
The spray from the spray tip(s) is weak or uneven.
Try the following:
• Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any build-up that may be clogging the tip.
Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any other
object.
• Hand Tool only: Remove the spray tip with a spanner. Rinse the tip and blow air through it to remove any build-up that may be
clogging the tip. Reattach the tip with the spanner. Make sure to position the tip opening so that it sprays side to side.
• Check the lower tank sump filter inside the lower tank and clean if necessary. Refer to the Maintaining Your Rug Doctor Mighty
Pro X3® section in this document for more information.
Excessive Foaming
Foam in the recovery tank is caused most often by cleaning carpets where spray foams have been used previously. If the machine
ingests foam through the dome filter of the recovery tank it could damage the carpet and vacuum motors. Always empty the
recovery tank before this happens.
Carpet Discolouration / Stained areas appear on the carpet after cleaning
Try the following:
• Hand Tool only: Remove the spray tip with a spanner. Rinse the tip and blow air through it to remove any build-up that may be
clogging the tip. Reattach the tip with the spanner. Make sure to position the tip opening so that it sprays side to side.
• After the carpet is completely dry, clean the area with your Mighty Pro X3® machine making sure to avoid overwetting the
carpet. Stains may continue to appear if the carpet is overwetted.
Streaks appear on the carpet during cleaning
Try the following:
• Brush the spray tips with a soft-bristle brush, such as an old toothbrush, to remove any build-up that may be clogging the tip.
Do not brush spray tips with any kind of wire or metal brush. Do not try to unclog the tip by poking it with a pin or any other
object. Check the brush bristles for damage or wear. Replace the brush if necessary.

10
RUG DOCTOR MACHINE WARRANTY
Rug Doctor Cleaning Machines
Rug Doctor deep cleaning machines are manufactured, tested, and inspected in accordance with our high quality standards. We provide a limited
warranty period depending on the machine purchased (see under Warranty Period below) to give you peace of mind. This applies in addition to any
statutory rights which remain unaffected.
You are welcome to contact our 1800 804 973 helpline Monday to Friday to discuss warranty information.
What Does This Extended Warranty Cover?
Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This Extended Warranty does not impact or change any of the statutory warranties and must be read separately.
Under this Extended Warranty, we warrant as follows:
1.1 Carpet Machine Hire guarantees to the original purchaser for the Warranty Period, the machine supplied by Carpet Machine Hire and every
component part thereof (collectively, “Machine”) shall be free from material defects. However, this guarantee is subject to Clauses 1.2, 1.3 and
1.4 and does not apply in the circumstances described in Clause 2.1.
1.2 Subject to Clause 2.1, if:
(a) you give notice (in accordance with the “How Do I Get Service Under This Warranty” (section below) to Carpet Machine Hire during the
Warranty Period within a reasonable time of discovery that the Machine has a material defect; and
(b) Carpet Machine Hire is given a reasonable opportunity of examining the Machine; and
(c) you (if asked to do so by Carpet Machine Hire) return the Machine to Carpet Machine Hire’s place of business, payment for which will be in
accordance with the “Expenses” section below, Carpet Machine Hire will repair or replace the Machine without further charge.
1.3 The guarantee at Clause 1.1 shall apply to any replacement Machine (for the Warranty Period from the date of delivery of that replacement)
and any repaired Machine (for the original Warranty Period from the original date of purchase and delivery of the Machine) supplied by Carpet
Machine Hire.
1.4 This Warranty is given in addition to, and does not affect, any rights and remedies available to you under the Australian Consumer Law.
Warranty Period
Machine Model Number/s Warranty Period
Rug Doctor X3 Deep Cleaner* 95521 1 year
Rug Doctor Spot Cleaner^ 93306 2 years
Rug Doctor Deep Cleaner^ 93170 2 years
Rug Doctor Pet Spot Cleaner^ 93407 2 years
Rug Doctor FlexClean^ 93391 2 years
*Commercial use applies when machine is being used in a non-domestic capacity.
^For domestic and private use only. You agree not to use the Machine for any commercial, business or re-sale purpose. In the event that you do, Carpet Machine Hire
does not accept any liability you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
What the Warranty Does Not Cover
2.1 Subject to any statutory rights which remain unaffected, the guarantee at Clause 1.1 does not apply to any defect in the Machine arising from:
(a) any further use of the Machine made by you or any third party after giving notice in accordance with Clause 1.2;
(b) your failure, or that of any third party, to follow Carpet Machine Hire’s oral or written instructions (including but not limited to the User
Guide supplied with the Machine) as to the storage, use and maintenance of the Machine (as to the latter, for best operating efficiency and
cleaning, use of only Carpet Machine Hire’s cleaning products is recommended);
(c) any alteration or repair, or attempted alteration or repair, by you or any third party of the Machine without the written consent of Carpet
Machine Hire;
(d) fair wear and tear, wilful damage, negligence by you or any third party, accident, improper use and abuse, or abnormal storage or working
conditions; or
(e) use by you or any third party of the Machine in any way or at any time for rental purposes.
Expenses
If a Machine is returned to Carpet Machine Hire for repair under the guarantee at Clause 1.1 within thirty (30) days of delivery (i.e. purchased and
delivered to you), Carpet Machine Hire will pay the delivery charges of the Machine for repair both from and back to you. However, you will be
responsible for paying any delivery charges for Carpet Machine Hire sending the Machine back to you if the Machine is not considered by Carpet
Machine Hire to have a material defect. Thereafter, you may be required to send the machine to Carpet Machine Hire should repairs be required
during the Warranty Period.
You will be responsible for paying any delivery charges for sending the Machine to and from Carpet Machine Hire for repairs occurring under
warranty and within the Warranty Period and after the initial thirty (30) days.
SERIAL
NUMBER

11
Now that you have the power of the professionals, make sure you keep cleaning like one!
The Carpet Care Experts
Britex Upholstery Cleaner
Deep cleans, deodorises fabric upholstery.
Contains Britex Spotguard® formulation
which protects your upholstery against
future stains and spills.
Rug Doctor Carpet Cleaner
Rug Doctor Carpet Cleaner is specially
formulated to deep clean heavily soiled and
stained carpets. Suitable for all wool, cotton,
nylon and synthetic carpets or rugs. No Anti-
Foam is required when cleaning carpet.
How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please contact Carpet Machine Hire’s Customer Support Team using the details below. Carpet Machine
Hire will need the following information in order to assist you: your name, address and telephone number, product model, serial number, proof of
purchase showing date and place of purchase. Please explain the nature of the problem. Carpet Machine Hire will review all the facts involved and
advise you as to the recommended procedure. We recommend you keep the original carton and packing materials.
Carpet Machine Hire Pty Ltd
ABN: 79 008 665 932
Unit 10/ 25-37 Chapman Street, Blackburn North, 3130 VIC
Phone: [phone] (9.00 am to 5.00 pm AEST Mon - Fri)
E-mail: [e-mail]
Website: www.rugdoctor.com.au
After the Warranty Period Expires
After the Warranty Period, Carpet Machine Hire agrees to carry out any maintenance of the machine in a prompt and efficient manner. You agree
to pay an hourly rate for maintenance plus any applicable costs including (without limitation) for replacement parts and freight costs.

The Carpet Care Experts
95521 © 2021 Carpet Machine Hire – All rights reserved