Ruijie Networks RG-SAP815-SP Installation and operating manual

Ruijie RG-SAP815-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: August 16, 2023
Copyright © 2023 Ruijie
Networks

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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
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Conventions
1. Signs
The symbols used in this document are described as follows:
Danger
An alert that calls attention to safety operation instructions that if not understood or
followed when operating the device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.

II
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
2. Note
This manual provides the device installation steps, hardware troubleshooting, module
technical specifications, and specifications and usage guidelines for cables and
connectors. It is intended for the users who have some experience in installing and
maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

i
Contents
Preface.................................................................................................................................................. I
1 Product Overview ............................................................................................................................ 1
1.1 Appearance...............................................................................................................................1
1.2 Package Contents.....................................................................................................................3
1.3 Technical Specifications...........................................................................................................3
1.3.1 Size and Weight............................................................................................................3
1.3.2 RF ...................................................................................................................................4
1.3.3 Ports ..............................................................................................................................6
1.3.4 Power Supply................................................................................................................6
1.3.5 Environment and Reliability ........................................................................................6
1.4 LEDs and Button.......................................................................................................................7
2 Preparing for Installation................................................................................................................ 9
2.1 Safety Precautions....................................................................................................................9
2.1.1 General Safety Precautions .........................................................................................9
2.1.2 Handling Safety ............................................................................................................9
2.1.3 Electric Safety..............................................................................................................10
2.1.4 Storage Safety.............................................................................................................10
2.2 Installation Environment Requirements..............................................................................10
2.2.1 Bearing Requirements...............................................................................................11
2.2.2 Ventilation Requirements..........................................................................................11

ii
2.2.3 Space Requirement....................................................................................................11
2.2.4 Temperature/Humidity Requirements.....................................................................11
2.2.5 Cleanliness Requirements.........................................................................................12
2.2.6 Anti-interference Requirements ...............................................................................13
2.2.7 Installation Site Requirements..................................................................................13
2.3 Tools ........................................................................................................................................13
3 Installing the Access Point............................................................................................................ 15
3.1 Installation Flowchart ............................................................................................................15
3.2 Before You Begin....................................................................................................................15
3.3 Precautions.............................................................................................................................17
3.4 Installing the Access Point.....................................................................................................17
3.4.1 Ceiling Mounting........................................................................................................17
3.4.2 Wall Mounting ............................................................................................................19
3.5 Securing the Access Point......................................................................................................21
3.6 Removing the Access Point ...................................................................................................22
3.7 Connecting Cables .................................................................................................................23
3.8 Bundling Cables......................................................................................................................23
3.8.1 Precautions.................................................................................................................23
3.8.2 Bundling Steps............................................................................................................23
3.9 Checking after Installation ....................................................................................................23
3.9.1 Checking the Access Point.........................................................................................23

iii
3.9.2 Checking Cable Connection.......................................................................................23
3.9.3 Checking Power Supply .............................................................................................24
4 Verifying Operating Status ........................................................................................................... 25
4.1 Configuring the Environment ...............................................................................................25
4.2 Powering up the AP................................................................................................................25
4.2.1 Checking Environment before Power-on.................................................................25
4.2.2 Checking Environment after Power-on ....................................................................25
5 Monitoring and Maintenance....................................................................................................... 26
5.1 Monitoring ..............................................................................................................................26
5.1.1 LED...............................................................................................................................26
5.1.2 CLI Commands ...........................................................................................................26
5.2 Remote Maintenance.............................................................................................................26
5.3 Hardware Maintenance .........................................................................................................26
6 Troubleshooting ............................................................................................................................ 27
6.1 Troubleshooting Flowchart ...................................................................................................27
6.2 Troubleshooting.....................................................................................................................27
6.2.1 LED does not light up after the AP is powered on ..................................................27
6.2.2 Ethernet port is not working after the Ethernet cable is plugged in.....................27
6.2.3 Wireless client cannot find the AP ............................................................................28
6.2.4 LED keeps blinking red ..............................................................................................28
6.2.5 LED keeps blinking green..........................................................................................28

iv
6.2.6 LED keeps blinking orange (Fit AP mode) ................................................................28
6.2.7 LED does not turn solid blue or blinking blue .........................................................28
7 Appendix ........................................................................................................................................ 28
7.1 Connectors and Media...........................................................................................................28
7.2 Cabling Recommendations ...................................................................................................30

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
The RG-SAP815-SP AP is a dual-band dual-radio access point compliant with the IEEE
802.11ax standard. The RG-SAP815-SP AP provides a combined data rate of 1.775 Gbps,
with up to 574 Mbps in the 2.4 GHz band and 1.201 Gbps in the 5 GHz band, available for
flexible deployments in the field of education, government, finance and business.
1.1 Appearance
The RG-SAP815-SP provides one 10/100/1000 BASE-T Ethernet port, one Console port and
one DC power plug. The AP supports PoE or DC power supply.
Figure 1-1 Appearance

Hardware Installation and Reference Guide Product Overview
2
Figure 1-2 Front Panel
Table 1-1 Front Panel
No.
Item
Description
1
LED
Indicate the operation status of device.
Figure 1-3 Side View