Ruijie Networks Reyee RG-RAP2266 Installation and operating manual

Ruijie Reyee RG-RAP2266 Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: February 15, 2023
Copyright © 2023 Ruijie Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Without the prior written consent of Ruijie Networks, any organization or individual shall not reproduce, extract,
back up, modify, or propagate the content of this document in any manner or in any form, or translate it into other
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, and other Ruijie networks logos are trademarks of Ruijie Networks.
All other trademarks or registered trademarks mentioned in this document are owned by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and terms, and some or
all of the products, services, or features described in this document may not be available for you to purchase or
use. Except for the agreement in the contract, Ruijie Networks makes no explicit or implicit statements or
warranties with respect to the content of this document.
The content of this document will be updated from time to time due to product version upgrades or other reasons,
Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is designed merely as a user guide. Ruijie Networks has tried its best to ensure the accuracy and
reliability of the content when compiling this manual, but it does not guarantee that the content of the manual is
completely free of errors or omissions, and all the information in this manual does not constitute any explicit or
implicit warranties.

I
Preface
Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Official Website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field name and
menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Select System >Time.
2. Signs
The signs used in this document are described as follows:
Danger
An alert that calls attention to safety instruction that if not understood or followed can result in personal injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.

II
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
This manual provides installation steps, troubleshooting, technical specifications, and usage guidelines for
cables and connectors. It is intended for users who want to understand the above and have extensive experience
in network deployment and management, and assume that users are familiar with related terms and concepts.

i
Contents
Preface.................................................................................................................................................. I
1 Product Overview.............................................................................................................................. 1
1.1 About the RG-RAP2266 Access Point......................................................................................1
1.2 Package Contents......................................................................................................................1
1.3 Hardware Features....................................................................................................................2
1.3.1 Top Panel.......................................................................................................................2
1.3.2 Bottom Panel..................................................................................................................3
1.4 Technical Specifications............................................................................................................3
1.5 Power Specifications .................................................................................................................5
1.6 Cooling Solution.........................................................................................................................5
2 Preparing for Installation................................................................................................................... 6
2.1 Safety Precautions.....................................................................................................................6
2.2 General Safety Precautions.......................................................................................................6
2.3 Handling Safety..........................................................................................................................6
2.4 Electric Safety............................................................................................................................6
2.5 Installation Environment Requirements.....................................................................................7
2.5.1 Installation Requirements..............................................................................................7
2.5.2 Ventilation Requirements...............................................................................................7
2.5.3 Temperature/Humidity Requirements............................................................................7
2.5.4 Cleanliness Requirements.............................................................................................7
2.5.5 Power Supply Requirements.........................................................................................8
2.5.6 Anti-interference Requirements.....................................................................................9
2.6 Tools ..........................................................................................................................................9

ii
3 Installing theAccess Point.............................................................................................................. 10
3.1 Before You Begin.....................................................................................................................10
3.2 Precautions for Installation ......................................................................................................10
3.3 Installing the Access Point.......................................................................................................11
3.4 Bundling Cables.......................................................................................................................13
3.5 Checklist After Installation .......................................................................................................13
3.6 Removing the Access Point.....................................................................................................14
4 Verifying Operating Status .............................................................................................................. 15
4.1 Setting up Configuration Environment.....................................................................................15
4.2 Powering on the Access Point.................................................................................................15
4.2.1 Checklist Before Power-on..........................................................................................15
4.2.2 ChecklistAfter Power-on .............................................................................................15
5 Monitoring and Maintenance........................................................................................................... 16
5.1 Monitoring................................................................................................................................16
5.2 Maintenance ............................................................................................................................16
6 Troubleshooting............................................................................................................................... 17
6.1 General Troubleshooting Flowchart ........................................................................................17
6.2 Common Faults........................................................................................................................17
7 Appendix.......................................................................................................................................... 18
7.1 Connectors and Media.............................................................................................................18
7.2 Cabling.....................................................................................................................................20

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 About the RG-RAP2266 Access Point
The RG-RAP2266 is a high-performance ceiling-mount dual-radio Wi-Fi access point designed to cover a large-
and medium- -sized indoor area. The access point adopts either IEEE 802.3at PoE power supply or 12 V DC/2
A local power supply. Compliant with the IEEE 802.11a/b/g/n/ac Wave1/Wave2/ax standard, the access point
can work in both 2.4 GHz and 5 GHz frequency bands and supports dual-stream MU-MIMO. The access point
delivers a combined data rate of 2976 Mbps, with up to 574 Mbps in the 2.4 GHz band and 2402 Mbps in the 5
GHz band. With built-in omnidirectional antennas and a Wi-Fi coverage radius of 40 m (131.23 ft.), the access
point can be deployed in various scenarios covering offices, business, villas, hotels, and government.
1.2 Package Contents
Table 1-1 Package Contents
Item
Quantity
RG-RAP2266 Access Point
1
Mounting Bracket
1
Screw
2
Wall Anchor
2
User Manual
1
Warranty Card
1
Note
The package contents generally contain the above items. The actual delivery is subject to the order contract.
And please check your goods carefully against the order contract. If you have any questions, please contact
the distributor.

Hardware Installation and Reference Guide Product Overview
2
1.3 Hardware Features
1.3.1 Top Panel
Figure 1-1 Top Panel of a RG-RAP2266 Access Point
Note
The CMIIT ID is printed on the product nameplate.
Table 1-2 LED
Status
Description
Solid blue
The access point is operating normally with no alarms.
Off
The access point is not receiving power.
Fast flashing
The access point is starting up.
Slow flashing (at 0.5 Hz)
The network is unreachable.
Flashing twice in succession
Possible cases:
Restoring the access point to factory settings.
Upgrading the firmware.
Note: Do not power off the access point in this case.
One long flash followed by
three short flashes
A fault occurs.

Hardware Installation and Reference Guide Product Overview
3
1.3.2 Bottom Panel
Figure 1-2 Bottom Panel of a RG-RAP2266 Access Point
Table 1-3 Ports and Reset Hole
No.
Item
Description
1
Reset Hole
Stick the pin into the Reset hole: Restart the access point.
Press and hold the pin to the Reset hole for more than 5 seconds:
Restore the access point to factory settings.
2
LAN/PoE Port
10/100/1000Base-T Ethernet port, supporting PoE input
3
DC Connector
12 V DC/2 A power supply
1.4 Technical Specifications
Table 1-4 Technical Specifications
Radio Design
Dual-radio, two spatial streams
Standard & Protocol
Concurrent 802.11ax, 802.11ac wave2/wave1, and 802.11a/b/g/n
Operating Radio
802.11b/g/n/ax: 2.4 GHz to 2.4835 GHz
802.11a/n/ac/ax: 5.150 GHz to 5.350 GHz, 5.470 GHz to 5.725 GHz, and 5.725
GHz to 5.850 GHz
Antenna
Built-in omnidirectional antennas (2.4 GHz: 3.53 dBi, 5 GHz: 5.15 dBi)
Note
The peak gain mentioned above refers to the gain of a single antenna.
Spatial Streams
2.4 GHz: two spatial streams, 2x2 MIMO
5 GHz: two spatial streams, 3x3 MIMO
Max. Data Rate
2.4 GHz: 574 Mbps

Hardware Installation and Reference Guide Product Overview
4
5 GHz: 2402 Mbps
Combined: 2976 Mbps
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16QAM@24 Mbps, and
64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, and 1024QAM
OFDMA
Receive Sensitivity
11b: –91 dBm (1 Mbps), –90 dBm (5.5 Mbps), –87 dBm (11 Mbps)
11a/g: –89 dBm (6 Mbps), –82 dBm(24 Mbps), –78 dBm (36 Mbps), –72 dBm
( 54 Mbps)
11n: –85 dBm (MCS0), –67 dBm (MCS7), –62 dBm (MCS8)
11ac: 20 MHz: –85 dBm (MCS0), –62 dBm (MCS8)
11ac: 40 MHz: –82 dBm (MCS0), –59 dBm (MCS8)
11ac: 80 MHz: –79 dBm (MCS0), –53 dBm (MCS9)
11ac: 160 MHz: –76 dBm (MCS0), –50 dBm (MCS9)
11ax: 20 MHz: –85 dBm (MCS0), –62 dBm (MCS8), –58 dBm (MCS11)
11ax: 40 MHz: –82 dBm (MCS0), –59 dBm (MCS8), –54 dBm (MCS11)
11ax: 80 MHz: –79 dBm (MCS0), –53 dBm (MCS9), –52 dBm (MCS11)
11ax: 160 MHz: –76 dBm (MCS0), –49 dBm (MCS11)
Max. Transmit Power
2.4 GHz ≤20 dBm
5 GHz ≤30 dBm
Note
The transmitted power may vary based on local laws and regulations.
Power Adjustment
Configurable in increments of 1 dBm
Dimensions
(W x D x H)
220 mm x 220 mm x 52.6 mm (8.66 in. x 8.66 in. x 2.07 in., without the
mounting bracket)
Weight
≤0.5 kg (1.10 lbs, without the mounting bracket)
Service Port
One 10/100/1000/1000Base-T Ethernet port, supporting PoE input
Management Port
N/A
Status LED
One LED (Blue)
Power Supply
There are two power supply modes available:
PoE+ power supply: IEEE 802.3at-compliant
Local power supply: 12 V DC /2 A

Hardware Installation and Reference Guide Product Overview
5
Note: The power adapter is an optional accessory (inner diameter: 2.1 mm/0.08
in., outer diameter: 5.5 mm/0.22 in., and depth: 9 mm/0.35 in.).
Max. Power
Consumption
18 W
Temperature
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
Humidity
Operating humidity: 5% to 95% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
Certification
CE
MTBF
> 400,000 hours
1.5 Power Specifications
The access point can be powered by either PoE or DC power supply.
Caution
●If the access point adopts DC power supply, a Ruijie-certificated 12 V DC/2A power adapter is required.
The DC adapter needs to be purchased separately.
●If the access point adopts PoE power supply, connect the LAN/PoE port of the access point to a PoE-
capable port of a switch or power sourcing equipment (PSE). Make sure that the PSE is 802.3at-capable.
1.6 Cooling Solution
The access point adopts a fanless design.
Caution
Maintain a sufficient clearance around the access point for air circulation.

Hardware Installation and Reference Guide Preparing for Installation
6
2 Preparing for Installation
2.1 Safety Precautions
Note
●To prevent device damage and physical injury, please read the safety recommendations carefully as
described in this chapter.
●Recommendations do not cover all possible hazardous situations.
2.2 General Safety Precautions
Do not expose the AP to high temperature, dust, or harmful gases.
Do not install the AP in an area prone to fire or explosions.
Keep the AP away from EMI sources such as large radar stations, radio stations, and substations.
Do not subject the AP to unstable voltage, vibration, and noises.
The installation site should be dry. Keep the AP at least 500 meters away from the ocean and do not face it
towards the sea breeze.
The installation site should be free from water includingpossible flooding, seepage, dripping, or condensation.
The installation site should be selected according to network planning and communications equipment
features, and considerations such as climate, hydrology, geology, earthquake, electrical power, and
transportation.
2.3 Handling Safety
Do not move the access point frequently.
Turn off all power supplies and unplug all power cables before you remove the device.
2.4 Electric Safety
Warning
●Any nonstandard and inaccurate electrical operation can cause an accident such as fire or electric shock,
thus causing severe even fatal damages to humans and devices.
●Direct or indirect contact with a wet object (or your finger) on the high voltage and power line can be fatal.
Please observe local regulations and specifications when performing electrical operations. Relevant
operators must be qualified.
Carefully check for any potential hazards in the working area such as damp/wet ground or floors.
Find the location of the emergency power supply switch in the room before installation. Cut off the power

Hardware Installation and Reference Guide Preparing for Installation
7
supply first in case of an accident.
Be sure to make a careful check before shutting down the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the AP far away from grounding or lightning protection devices for power equipment.
Keep the AP away from radio stations, radar stations, high-frequency high-current devices, and microwave
ovens.
2.5 Installation Environment Requirements
The AP must be installed indoors. To ensure normal operation, the installation site must meet the following
requirements.
2.5.1 Installation Requirements
Install the AP in a well-ventilated environment. If it is installed in a closed room, make sure there is a good
cooling system.
Make sure the site is sturdy enough to support the RG-RAP2266 and its accessories.
Make sure the site has enough space for installing the RG-RAP2266 and leave sufficient room around the
AP for ventilation.
2.5.2 Ventilation Requirements
The access point adopts natural cooling. Reserve a sufficient clearance around the access point to ensure
proper ventilation.
2.5.3 Temperature/Humidity Requirements
To ensure the normal operationand equipment service life,maintain appropriate temperature and humidity levels
in the equipment room. Improper room temperature and humidity can cause damage to the device.
High relative humidity mayaffect insulation materials, resulting in poor insulation and even electrical leakage.
Sometimes it may lead to changes in the mechanical properties of materials and corrosion of metal parts.
Low relative humidity can dry and shrink insulation sheets and cause static electricity that can damage the
circuitry.
High temperatures greatly reduce device reliability and shorten service life.
2.5.4 Cleanliness Requirements
Dust poses a serious threat to device operation. Dust on the surface of the device can be absorbed onto metal
contact points by static electricity causing poor contact. Electrostatic absorption of dust occurs more easily when
the relative humidity is low, and might shorten the equipment service life and cause communication failures. The
following table shows the maximum concentration and diameter of dust allowed in the equipment room.
Maximum Diameter (μm)
0.5
1
3
5
Maximum Concentration
(Particles/m3)
1.4 × 107
7 × 105
2.4 × 105
1.3 × 105

Hardware Installation and Reference Guide Preparing for Installation
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The amount of salt, acids and sulfides in the air are also strictly limited for the equipment room. These
substances can accelerate metal corrosion and aging of some parts. The following table describes the limits of
some hazardous gases such as sulfur dioxide, hydrogen sulfide, nitrogen dioxide, ammonia gas and chlorine
gasin the equipment room.
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia gas (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
Note
Average refers to the average value of harmful gases measured in one week. Maximum indicates the upper
limit of the harmful gas measured in one week for up to 30 minutes every day.
2.5.5 Power Supply Requirements
DC power adapter: 12 V DC/2A. The technical specifications of the DC connector are as follows:
Inner
Diameter
Outer
Diameter
Depth
Conductor
Resistance
Voltage
Resistance
Voltage for
Insulator and
Conductor Test)
Polarity
Symbol
2.10 ±0.05
mm
(0.83 in. ±
0.002 in.)
5.50 ±0.05
mm
(0.22 in. ±
0.002 in.)
9 mm
(0.35
in.)
5 Ω
100 MΩ
1000 V
Center (tip) of
the output
plug: Positive
(+)
Barrel (ring) of
the output
plug: Negative
(-)
Reverse
polarity symbol
is not allowed.
PoE injector: IEEE 802.3at-comliant.
Caution
●The DC input power should be greater than the power actually consumed by the access point.
●You are advised to use a DC power adapter with specifications recommended by Ruijie.

Hardware Installation and Reference Guide Preparing for Installation
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●You are advised to use a Ruijie-certified PoE injector.
2.5.6 Anti-interference Requirements
Keep the access point as far away from the lightning prevention equipment and grounding equipment of the
power device as possible.
Keep the access point far away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.
2.6 Tools
Table 2-1 Tools
Common Tools
Phillips screwdrivers, power cords, Ethernet cables, cage nuts, diagonal pliers, and
binding straps
Special Tools
Antistatic gloves, wire stripper, crimping pliers, crystal connector crimping pliers, and
wire cutter
Meter
Multimeter
Relevant Devices
PC, display, and keyboard
Note
The RG-RAP2266 is delivered without a tool kit. The tool kit is customer-supplied.

Hardware Installation and Reference Guide Installing the Access Point
10
3 Installing the Access Point
The RG-RAP2266 access point must be installed and used indoors.
Caution
Before installing the access point, make sure you have carefully read the requirements described in Chapter 2.
3.1 Before You Begin
Carefully plan and arrange the installation position, networking mode, power supply, and cabling before
installation. Confirm the following requirements before installation:
The installation site provides sufficient space for proper ventilation.
The installation site meets the temperature and humidity requirements of the access point.
The power supply and required current are available in the installation site.
The selected power supply modules meet the system power requirements.
The installation site meets the cabling requirements of the access point.
The installation site meets the site requirements of the access point.
The customized access point meets the client-specific requirements.
3.2 Precautions for Installation
To avoid damage to the access point, observe the following safety precautions:
Do not power on the access point during installation.
Install the access point in a well-ventilated location.
Do not expose the access point to high temperature.
Keep the access point away from high voltage cables.
Install the access point in indoor scenarios.
Do not expose the access point to thunderstorm or strong electric field.
Keep the access point clean and dust-free.
Cut off the power switch before cleaning the access point.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the access point is working.
Secure the access point properly.

Hardware Installation and Reference Guide Installing the Access Point
11
3.3 Installing the Access Point
Caution
●You are advised to install the access point where you can get the optimal Wi-Fi coverage. In indoor
scenarios, the Wi-Fi coverage of a ceiling-mount access point is larger than that of a wall-mount access
point. You are advised to install the access point on the ceiling.
●Image is for indicative purpose only and may not represent exact equipment.
(1) Take out the mounting bracket from the packaging material and use the mounting bracket as a template to
mark the mounting holes' positions. Drill two holes at 80 mm (3.15 in) spacing on the wall or ceiling.
Figure 3-1 Drilling Two Holes on the Wall or Ceiling
(2) Secure the mounting bracket to the ceiling or wall by using self-tapping screws.
Figure 3-2 Securing the Mounting Bracket to the Wall or Ceiling

Hardware Installation and Reference Guide Installing the Access Point
12
(3) Connect the Ethernet cable to the LAN/PoE port on the rear of the access point. See 7.1 Connectors and
Mediafor the supported wiring for twisted pairs.
Caution
●Avoid a small bend radius at the connector of the cable.
●You are advised not to use an Ethernet cable with an RJ45 boot.
Figure 3-3 Connecting the Ethernet Cable to the LAN/PoE Port
(4) Align the round feet at the bottom of the access point over the mounting holes on the bracket. Slide the AP
into the mounting bracket.
Caution
●Install the Ethernet cable properly before securing the access point to the mounting bracket.
●The access point can be installed in any of four directions on the mounting bracket depending on how
you route the Ethernet cable.
●The round feet should fit easily into the mounting holes. Do not force the round feet into the mounting
holes.
●After installation, verify that the access point is secured properly.

Hardware Installation and Reference Guide Installing the Access Point
13
Figure 3-4 Securing the Access Point to the Mounting Bracket
3.4 Bundling Cables
Caution
●The power cords and other cables should be bound in a visually pleasing way.
●When you bundle twisted pairs or fiber-optic cables, make sure that the cables at the connectors have
natural bends or bends of large radius.
●Do not over tighten cable bundle as it may reduce the cable life and performance.
The steps for cable bundling are as follows:
(1) Bundle the drooping part of the cables and place the bundle as near the ports as possible.
(2) Route the cables under the access point and run in straight line.
3.5 Checklist After Installation
(1) Checking Access Point
Verify that the external power supply matches with the requirement of the access point.
Verify that the access point is securely fastened.
(2) Checking Cable Connection
Verify that the UTP/STP cable matches with the port type.
Verify that cables are properly bundled.
(3) Checking Power Supply
Verify that the power cord is properly connected and compliant with safety requirements.

Hardware Installation and Reference Guide Installing the Access Point
14
Verify that the access point functions properly after power-on.
3.6 Removing the Access Point
Hold the access point in your hands and push it upward and away from the mounting bracket.