Ruijie Networks RG-AP820-I Installation and operating manual

Ruijie RG-AP820-I Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: 2023-08-16
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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Networks.
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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
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Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
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Conventions
1. Signs
The symbols used in this document are described as follows:
Danger
An alert that calls attention to safety operation instructions that if not understood or
followed when operating the device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.

II
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
2. Note
This manual provides the device installation steps, hardware troubleshooting, module
technical specifications, and specifications and usage guidelines for cables and
connectors. It is intended for the users who have some experience in installing and
maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

i
Contents
Preface...................................................................................................................................................I
1 Product Overview .............................................................................................................................1
1.1 Appearance...............................................................................................................................1
1.2 Package Contents.....................................................................................................................3
1.3 Technical Specifications...........................................................................................................3
1.3.1 Size and Weight............................................................................................................3
1.3.2 RF ...................................................................................................................................4
1.3.3 Ports ..............................................................................................................................6
1.3.4 Power Supply................................................................................................................6
1.3.5 Environment and Reliability ........................................................................................7
1.4 LEDs and Button.......................................................................................................................7
1.5 SFP Modules .............................................................................................................................8
2 Preparing for Installation...............................................................................................................10
2.1 Safety Precautions .................................................................................................................10
2.1.1 General Safety Precautions.......................................................................................10
2.1.2 Handling Safety ..........................................................................................................10
2.1.3 Electric Safety..............................................................................................................11
2.1.4 Storage Safety ............................................................................................................11
2.2 Installation Environment Requirements..............................................................................12
2.2.1 Bearing Requirements...............................................................................................12

ii
2.2.2 Ventilation Requirements..........................................................................................12
2.2.3 Space Requirement....................................................................................................12
2.2.4 Temperature/Humidity Requirements.....................................................................12
2.2.5 Cleanliness Requirements.........................................................................................13
2.2.6 Anti-interference Requirements ...............................................................................14
2.2.7 Lightning Protection Requirements .........................................................................14
2.2.8 Installation Site Requirements..................................................................................15
2.3 Tools ........................................................................................................................................15
3 Installing the Access Point.............................................................................................................16
3.1 Installation Flowchart ............................................................................................................16
3.2 Before You Begin ...................................................................................................................16
3.3 Precautions.............................................................................................................................18
3.4 Installing the Access Point.....................................................................................................18
3.4.1 Ceiling Mounting........................................................................................................18
3.4.2 Wall Mounting ............................................................................................................20
3.4.3 Removing the Access Point .......................................................................................22
3.5 Securing the Access Point .....................................................................................................23
3.6 Installing the SFP Module......................................................................................................24
3.7 Connecting Cables .................................................................................................................25
3.8 Bundling Cables .....................................................................................................................25
3.8.1 Precautions.................................................................................................................25

iii
3.8.2 Bundling Steps ...........................................................................................................25
3.9 Checking after Installation ....................................................................................................26
3.9.1 Checking the Access Point.........................................................................................26
3.9.2 Checking Cable Connection ......................................................................................26
3.9.3 Checking Power Supply .............................................................................................26
4 Verifying Operating Status ............................................................................................................27
4.1 Configuring the Environment ...............................................................................................27
4.2 Powering up the AP ...............................................................................................................27
4.2.1 Checking Environment before Power-on.................................................................27
4.2.2 Checking Environment after Power-on....................................................................27
5 Monitoring and Maintenance........................................................................................................28
5.1 Monitoring..............................................................................................................................28
5.1.1 LED...............................................................................................................................28
5.1.2 CLI Commands ...........................................................................................................28
5.2 Remote Maintenance.............................................................................................................28
5.3 Hardware Maintenance.........................................................................................................28
6 Troubleshooting .............................................................................................................................29
6.1 Troubleshooting Flowchart ...................................................................................................29
6.2 Troubleshooting.....................................................................................................................29
6.2.1 Ethernet port is not working after the Ethernet cable is plugged in.....................29
6.2.2 LED is off for a long time ...........................................................................................30

iv
6.2.3 LED keeps solid red....................................................................................................30
6.2.4 LED keeps solid green................................................................................................30
6.2.5 LED keeps fast blinking blue (Fit AP mode)..............................................................30
6.2.6 LED does not turn solid blue or blinking blue .........................................................30
6.2.7 Client cannot find wireless network .......................................................................30
7 Appendix .........................................................................................................................................31
7.1 Connectors and Media...........................................................................................................31
7.2 Mini-GBIC Modules ................................................................................................................33
7.3 Cabling Recommendations ...................................................................................................34
7.4 Power Supply..........................................................................................................................38

Hardware Installation and Reference Gui Product Overview
1
1 Product Overview
The RG-AP820-I AP is a dual-band dual-radio access point compliant with the IEEE
802.11ax standard. The RG-AP820-I AP provides a combined data rate of 2.976 Gbps, with
up to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. Designed for
flexible deployments in the field of education, government, finance and business, the RG-
AP820-I AP offers one combo port.
1.1 Appearance
The RG-AP820-I provides two radio frequency (RF) connectors, one 10/100/1000 BASE-T
Ethernet port, one 2.5G SFP port, one Console port and one DC power plug. The AP
supports PoE or DC power supply.
Figure 1-1 Appearance

Hardware Installation and Reference Gui Product Overview
2
Figure 1-2 Front Panel
Table 1-1 Front Panel
No.
Item
Description
1
LED
Indicate the operation status of
device.
Figure 1-3 Side View