Ruijie Networks RG-AM5528 Series Installation and operating manual

RG-AM5528 Series Access point
Hardware Installation and Reference Guide V1.00

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Copyright statement
Ruijie Networks© 2017
Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup,
modification, transmission, translation or commercial use of this document or any portion of this document,
in any form or by any means, without the prior written consent of Ruijie Networks is prohibited.
Exemption statement
This document is provided “as is”. The contents of this document are subject to change without any notice.
Please obtain the latest information through the Ruijie Networks website. Ruijie Networks endeavors to
ensure content accuracy and will not shoulder any responsibility for losses and damages caused due to
content omissions, inaccuracies or errors.

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Preface
Thank you for using our products. This manual will guide you through the installation of the access point.
Scope
It is intended for the users who have some experience in installing and maintaining network hardware. At
the same time, it is assumed that the users are already familiar with the related terms and concepts.
Obtaining Technical Assistance
Ruijie Networks Website: http://www.ruijienetworks.com/
Service Email: [email protected]
Technical Support: http://www.ruijienetworks.com/service.aspx
Technical Support Hotline: [phone]
Related Documents
Documents
Description
Configuration Guide
Describes network protocols and related mechanisms that supported by
the product, with configuration examples.
Command Reference
Describes the related configuration commands, including command
modes, parameter descriptions, usage guides, and related examples.
Documentation Conventions
The symbols used in this document are described as below:This symbol brings your attention to
some helpful suggestions and references.
This symbol means that you must be extremely careful not to do some things that may damage the
device or cause data loss.

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1 Chapter 1 Product Overview
Ruijie i-Share+ solution deploys a marketing-leading distributive design and exclusive Gigabit architecture to handle
high-density and complex application scenarios with ease. The hierarchical structure consists of three main components:
i-Share+ Master AP, Mini AP module and 100-meter Ethernet Cable.The Master AP RG-AM5528 is designed by for
next-generation high-speed wireless LAN in dense building scenario, including campus dormitories and hospital rooms.
Adhering to the latest 802.11ac standard, RG-AM5528supports concurrent 802.11b/g/n and 802.11a/n/ac. RG-AM5528
guarantees each room with independent MIMO signal, and supports up to 24 rooms with optimal dual-stream coverage
under dual-band 2.4GHz/5GHz. Each room enjoys 600M bandwidth and the whole access point features a throughput of
14.4G, meeting the demand for high performance access in dormitories. With such features as security, radio frequency
(RF) control, mobile access, Quality of Service (QoS), and seamless roaming, RG-AM5528implements wireless data
forwarding, security, and access control.
1.1 RG-AM5528
Technical Specifications
Model
RG-AM5528
Optical Module
See Appendix B.
The supported module type may change at any time. Contact Ruijie
Networks for details.
Copper Port
1000Base-T
SFP+ Port
10GBase-R
1000Base-X
EEE
Supported
Power Supply
AC
Rated voltage range: 100V to 240V
Rated current: 2.5A
Frequency range: 50/60 Hz
Max voltage range: 90V to 264V
Power cord: 10A
Power Consumption
<230 W (full load)

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Temperature
Operating temperature: 0ºC to 50ºC
Storage temperature: -40ºC to 70ºC
Humidity
Operating humidity: 10% to 90%
Storage humidity: 5% to 90%
Fan
Speed adjustment and fault alarm
Temperature Warning
Supported
EMC Standards
GB9254-2008
Safety Standards
GB4943-2011
Dimensions (W x D x H)
440 mm x 260 mm x 44 mm
Weight
5.8 kg (with package)
The RG-AM5528access point is a class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
Product Appearance
On the front panel, the RG-AM5528access point provides 24 10/100/1000Base-T Ethernet ports, 2 GE SFP copper ports,
2 SFP+ ports and 1 Console port. On the back panel, it provides AC input ports.
Figure 1-1 Appearance of RG-AM5528

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Front Panel
Figure 1-2Front Panel of RG-AM5528
Note:
1. System status LED
2. Copper port LED
3. GE copper port LED
4. Fiber port LED
5. Mode button
6. Console port
7. 10/100/1000Base-T auto-sensing Ethernet port
8. 1000Base-T copper port
9. SFP+ port
Long press Mode for above 2 seconds to switch the display mode between PoE mode and switching mode.
Back Panel
Figure 1-3 Back Panel of RG-AM5528

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Note:
Three-hole power
receptacle
Air exhaust
Grounding connector
Heat Dissipation
The RG-AM5528adopts turbine fans for heat dissipation, thereby ensuring normal function of the device in the specified
environment. 10 cm distance space should be reserved at both sides and the back panel of the deviceto allow air
circulation. It is recommended to clean the device once every 3 months to prevent dust from blocking vents. Figure 1-4
shows the flow scheme of heat dissipation.
Figure 1-4 Flow Scheme of Heat Dissipation
LEDs
LED
Panel Identification
State
Meaning
System status LED
Status
Off
The access point is not receiving power.

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Blinking green
The system is being initialized.
Continuous blinking indicates faults.
Solid green
The access point is operational.
Solid yellow
Temperature warning
Check the working environment of the access
point immediately.
Solid red
The access point is faulty.
PoE Mode LED
Status
Solid green
The port is providing power.
Solid yellow
The power does not provide power.
1000Mbps RJ-45 port
LED
1-24
Off
The port is not connected.
Solid green
The port is connected at 1000 Mbps.
Blinking green
The port is receiving or transmitting traffic at 1000
Mbps.
Solid yellow
The port is connected at 10/100 Mbps.
Blinking yellow
The port is receiving or transmitting traffic at
10/100 Mbps.
1000Mbps copper
port LED
25F-26F
Off
The port is not connected.
Solid green
The port is connected at 1000 Mbps.
Blinking green
The port is receiving or transmitting traffic at 1000
Mbps.
Solid yellow
The port is connected at 100 Mbps.
Blinking yellow
The port is receiving or transmitting traffic at 100
Mbps.
SFP+ port LED
27F-28F
Off
The port is not connected.
Solid green
The port is connected.

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Blinking green
The port is receiving or transmitting traffic at 1000
Mbps.

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2 Chapter 2 Preparation
Safety Suggestions
To avoid personal injury and equipment damage, please carefully read the safety suggestions before you install the
RG-AM5528 series access point.
The following safety suggestions do not cover all possible dangers.
Installation
Keep the chassis clean and free from any dust.
Do not place the equipment in a walking area.
Do not wear loose clothes or accessories that may be hooked or caught by the device during installation and
maintenance.
Turn off all power supplies and remove the power sockets and cables before installing or uninstalling the device.
Movement
Do not frequently move the device.
When moving the device, note the balance and avoid hurting legs and feet or straining the back.
Before moving the device, turn off all power supplies and dismantle all power modules.
Electricity
Observe local regulations and specifications when performing electric operations. Relevant operators must be
qualified.
Before installing the device, carefully check any potential danger in the surroundings, such as ungrounded power
supply, and damp/wet ground or floor.
Before installing the device, find out the location of the emergency power supply switch in the room. First cut off the
power supply in the case of an accident.
Try to avoid maintaining the access point that is powered-on alone.
Be sure to make a careful check before you shut down the power supply.
Do not place the equipment in a damp location. Do not let any liquid enter the chassis.
Any nonstandard and inaccurate electric operation may cause an accident such as fire or electrical shock, thus
causing severe even fatal damages to human bodies and equipment.
Direct or indirect touch through a wet object on high-voltage and mains supply may bring a fatal danger.
RG-AM5528access point has more than one power cords, make sure to cut off all before shut down the system.

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Static Discharge Damage Prevention
To prevent damage from static electricity, pay attention to the following:
Proper grounding of grounding screws on the back panel of the device. Use of a three-wire single-phase socket with
protective earth wire (PE) as the AC power socket.
Indoor dust prevention
Proper humidity conditions
Laser
The RG-AM5528 series access point supports varying models of optical modules sold on the market which are Class I
laser products. Improper use of optical modules may cause damage. Therefore, pay attention to the following when you
use them:
When a fiber transceiver works, ensure that the port has been connected with an optical fiber or is covered with a
dust cap, to keep out dust and avoid burning your eyes.
When the optical module is working, do not pull out the fiber cable and stare into the transceiver interface or you may
hurt your eyes.
Do not stare into any optical port under any circumstances, as this may cause permanent damage to your eyes.
Installation Site Requirements
To ensure the normal working and a prolonged durable life of the equipment, the installation site must meet the following
requirements.
Ventilation
For the RG-AM5528,a sufficient space (at least 10 cm distances from both sides and the back plane of the cabinet)should
be reserved at the ventilation openings to ensure the normal ventilation. After various cables have been connected, they
should be arranged into bundles or placed on the cabling rack to avoid blocking the air inlets. It is recommended to clean
the access point at regular intervals (like once every 3 months). Especially, avoid dust from blocking the screen mesh on
the back of the cabinet.
Temperature and Humidity
To ensure the normal operation and prolong the service life of RG-AM5528 series access point, you should keep proper
temperature and humidity in the equipment room.
If the equipment room has temperature and humidity that do not meet the requirements for a long time, the equipment
may be damaged.
In an environment with high relative humidity, the insulating material may have bad insulation or even leak electricity.
Sometimes the materials may suffer from mechanical performance change and metallic parts may get rusted.
In an environment with low relative humidity, however, the insulating strip may dry and shrink. Static electricity may
occur easily and endanger the circuit on the equipment.

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In an environment with high temperature, the equipment is subject to even greater harm, as its performance may
degrade significantly and various hardware faults may occur.
Therefore, the ambient temperature and humidity of the RG-AM5528 series must meet the requirements listed in Table
2-1:
Table 2-1 Temperature and Humidity Requirements of the RG-AM5528 Series Access point
Temperature
Relative Humidity
0 ºC to 50ºC
10% to 90%
The requirements for the sampling site of the temperature and humidity in the operating environment of the device
are as follows:
There is no protective plate at the front or back of the equipment rack.
The vertical height is 1.5 m above the floor.
The distance from the front panel of the equipment is 0.4 m.
Cleanness
Dust poses a severe threat to the running of the equipment. The indoor dust falling on the equipment may be adhered by
the static electricity, causing bad contact of the metallic joint. Such electrostatic adherence may occur more easily when
the relative humidity is low, not only affecting the useful life of the equipment, but also causing communication faults.
Table 2-2 shows the requirements for the dust content and granularity in the equipment room.
Table 2-2 Requirements for the Dust Content and Granularity in the Equipment Room
Dust
Unit
Density
Diameter≥0.5μm
Particles/m3
≤3.5×106
Diameter≥5μm
Particles/m3
≤3×104
Apart from dust, the salt, acid and sulfide in the air in the equipment room must also meet strict requirements, as such
poisonous substances may accelerate the corrosion of the metal and the aging of some parts. The equipment room
should be protected from the intrusion of harmful gases such as sulfur dioxide, sulfured hydrogen, nitrogen dioxide, and
chlorine), whose requirements are listed in Table 2-3.
Table 2-3 Requirements for Harmful Gases in the Equipment Room
Gas
Average (mg/m3)
Maximum (mg/m3)
SO2
0.3
1.0
H2S
0.1
0.5
NO2
0.5
1.0
Cl2
0.1
0.3
Both average and maximum value are measured for a week. The access point cannot be placed in the environment
with the maximum density for over 30 minutes every day.

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Grounding
A good grounding system is the basis for the stable and reliable operation of the RG-AM5528 series access point. It is the
chief condition to prevent lightning stroke and resist interference. Please carefully check the grounding conditions on the
installation site according to the grounding requirements, and perform grounding operations properly as required.
Effective grounding of the access point is an important guarantee for lightning protection and interference resistance.
Therefore, connect the grounding line of the access point properly.
Safety Grounding
The equipment using AC power supply must be grounded by using the yellow/green safety grounding cable. Otherwise,
when the insulating resistance decreases the power supply and the enclosure in the equipment, electric shock may occur.
The building must provide protective grounding connection to ensure that the device is connected to the protection
location.
The installation and maintenance personnel must check whether the A.C. socket is well connected to the protection
location of the building, if not, they should use a protective grounding wire to connect the grounding end of the A.C.
socket to the building's protection location.
The power supply socket must be installed in a place that is near to the device and where users can operate the
device easily.
Before the installation of the device, make sure that ground connection is connected at first and disconnected finally.
The sectional area of the protective grounding wire should be at least 0.75 mm2(18 AWG).
Use the 3-core power supply line. The sectional area of each pin should be at least 0.75 mm2or 18 AWG.
Lightning Grounding
The lightning protection system of a facility is an independent system that consists of the lightning rod, download
conductor and the connector to the grounding system, which usually shares the power reference ground and yellow/green
safety cable ground. The lightning discharge ground is for the facility only, irrelevant to the equipment.
EMC Grounding
The grounding required for EMC design includes shielding ground, filter ground, noise and interference suppression, and
level reference. All the above constitute the comprehensive grounding requirements. The resistance of earth wires should
be less than 1 ohm. The back planeof RG-AM5528 series access pointis reserved with one grounding connector, as
shown in Figure 1-5.
Figure 1-5 Grounding of RG-AM5528

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Lightning Resistance
When the AC power cable is imported outdoors and directly connected to the power port of the RG-AM5528 series access
point, lightning line bank should be adopted to prevent the access point from being hit by lightning shocks. Usage of the
lightning line bank: Connect the mains supply AC cable to the lightning line bank. Then, connect the access point to the
lightning line bank. This can help to prevent the current of high-voltage lightning from passing the access point directly
through the mains supply cable to a certain extent.
The lightning line banks are not provided and should be purchased by users as required.
For the usage of lightning line banks, refer to their related manuals.
EMI
Electro-Magnetic Interference (EMI), from either outside or inside the equipment or application system, affects the system
in the conductive ways such as capacitive coupling, inductive coupling, and electromagnetic radiation.
There are two types of electromagnetic interference: radiated interference and conducted interference, depending on the
type of the transmission path.
When the energy, often RF energy, from a component arrives at a sensitive component via the space, the energy is
known as radiated interference. The interference source can be either a part of the interfered system or a completely
electrically isolated unit. Conducted interference results from the electromagnetic wire or signal cable connection between
the source and the sensitive component, along which cable the interference conducts from one unit to another. Conducted
interference often affects the power supply of the equipment, but can be controlled by a filter. Radiated interference may
affect any signal path in the equipment and is difficult to shield.

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For the AC power supply system TN, single-phase three-core power socket with protective earthing conductors (PE)
should be adopted to effectively filter out interference from the power grid through the filtering circuit.
The grounding device of the access point must not be used as the grounding device of the electrical equipment or
anti-lightning grounding device. In addition, the grounding device of the access point must be deployed far away
from the grounding device of the electrical equipment and anti-lightning grounding device.
Keep the equipment away from high-power radio transmitter, radar transmitting station, and high-frequency
large-current device.
Measures must be taken to shield static electricity.
Requirements of Installation Tools
Table 2-4 List of Installation Tools
Common Tools
Phillips screwdriver, flathead screwdriver, related electric cables and optical cables, bolts, diagonal
pliers, straps
Special Tools
Anti-static tools
Meters
Multimeter
The tool kit is customer-supplied.

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Chapter 3 Product Installation
Please ensure that you have carefully read Chapter 2.
Make sure that the requirements set forth in Chapter 2 have been met.
Installation Flowchart
Confirmations before Installation
Before installation, please confirm the following points:
Whether ventilation requirements are met for the access point
Whether the requirements of temperature and humidity are met for the access point
Whether power cables are already laid out and whether the requirements of electrical current are met

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Whether related network adaption lines are already laid out
Installing the RG-AM5528
Notes
During installation, note the following points:
Connect the power cables of different colors to the corresponding grounding connectors.
Ensure that the interface of the power supply cable is well connected to the power interface of the device. The power
cables must be protected using power cable retention clips after they are connected to the device.
Do not place any articles on the RG-AM5528 series access point.
Reserve a spacing of at least 10 cm around the chassis for good ventilation. Do not stack the devices.
The access point should be located at places free from the large power radio launch pad, radar launch pad, and
high-frequency large-current devices. If necessary, electromagnetic shielding should be adopted. For example, use
interface cables to shield cables.
100-meter network cables should be laid inside the equipment room and outdoor cabling of such cables is prohibited.
If outdoor cabling is necessary, take relevant measures for lightning protection.
2.1.1 Mounting the Access Point to a Standard 19-inch Rack
The RG-AM5528access point follows the EIA standard dimensions and can be installed in 19-inch rack.
Attach the mounting brackets to the access point with the supplied screws, as shown in Figure 2-1.
Figure 2-1 Attaching the Mounting Bracket to the Access Point

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Align the mounting holes in the mounting bracket with the mounting holes in the rack, as shown in Figure 2-2.
Figure 2-2
Use the supplied M6 screws and cage nuts to securely attach the mounting brackets to the rack, as shown in Figure 2-3.
Figure 2-3
Mounting the Access Point on the Wall
The RG-AM5528access point can be mounted on the wall, as shown in the following figure.
Attach the mounting brackets to the access point with the supplied screws, as shown in Figure 2-4.
Figure 2-4 Attaching the Mounting Brackets to the Access Point for Wall-Mounting

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Use the expansion screws to securely attach the mounting brackets on the wall, as shown in Figure 2-5.
Figure 2-4 Attaching the Access Point on the Wall
Mounting the Access Point on a Table
Attach the four rubber feet to the recessed areas on the bottom of the access point, as shown in Figure 2-6.
Figure 2-6 Attaching the Rubber Feet to the Recessed Areas

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Place the access point on the table, as shown in Figure 2-7.
Figure 2-7 Mounting the Access Point on the Table
The device must be installed and operated in the place that can restrict its movement.
Checking after Installation
Before checking the installation, switch off the power supply so as to avoid any personal injury or damage to the
component due to connection errors.
Check that the ground line is connected.
Check that the cables and power input cables are correctly connected.
Check that all interface cables are laid out inside the equipment room. In the case of external cabling, check that the
lightning resistance socket or network interface lightning protector is connected.
Check that sufficient airflow is available around the device (over 10 cm).