Ruijie Reyee RG-NBR6215-E User manual

Ruijie Reyee-Hotel Solution
Cookbook
Document Version: V1.0
Date: 2023-08-31
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Without the prior written consent of Ruijie Networks, any organization or individual shall
not reproduce, extract, back up, modify, or propagate the content of this document in
any manner or in any form, or translate it into other languages or use some or all parts
of the document for commercial purposes.
, , and other Ruijie networks logos are trademarks of Ruijie
Networks.
All other trademarks or registered trademarks mentioned in this document are owned
by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and
terms, and some or all of the products, services, or features described in this document
may not be available for you to purchase or use. Except for the agreement in the
contract, Ruijie Networks makes no explicit or implicit statements or warranties with
respect to the content of this document.
The content of this document will be updated from time to time due to product version
upgrades or other reasons, Ruijie Networks reserves the right to modify the content of
the document without any notice or prompt.
This manual is designed merely as a user guide. Ruijie Networks has tried its best to
ensure the accuracy and reliability of the content when compiling this manual, but it
does not guarantee that the content of the manual is completely free of errors or
omissions, and all the information in this manual does not constitute any explicit or
implicit warranties.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
Conventions
1. GUI Symbols
Interface
Symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field
name, and menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Select System >Time.
2. Signs
This document also uses signs to indicate some important points during the operation.
The meanings of these signs are as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.

II
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Instruction
This manual is used to guide users to understand the product, install the product, and
complete the configuration.
The example of the port type may be different from the actual situation. Please
proceed with configuration according to the port type supported by the product.
The example of display information may contain the content of other product series
(such as model and description). Please refer to the actual display information.
The routers and router product icons involved in this manual represent common
routers and layer-3 switches running routing protocols.

i
Contents
Preface...................................................................................................................................................I
1Overview............................................................................................................................................1
1.1 Introduction..............................................................................................................................1
1.1.1 Benefits of Reyee Hotel Solution ................................................................................1
1.1.2 Reyee Hotel Solution Typical Topology ......................................................................2
2Getting Started .................................................................................................................................3
2.1 Project Requirement................................................................................................................3
2.2 Network Planning.....................................................................................................................3
2.3 Hardware Requirements .........................................................................................................4
2.4 Hotel Site Survey (Using AI heatmap).....................................................................................4
3Basic Configuration ........................................................................................................................11
3.1 SON and Cloud Deployment .................................................................................................11
3.1.1 Application Scenario ..................................................................................................11
3.1.2 Procedure....................................................................................................................11
3.2 Creating wired VLAN/DHCP...................................................................................................13
3.2.1 Application Scenario ..................................................................................................13
3.2.2 Procedure....................................................................................................................14
3.3 Creating wireless VLAN/SSID ................................................................................................16
3.3.1 Application Scenario ..................................................................................................16
3.3.2 Procedure....................................................................................................................16

ii
3.4 Configuring the Multi-WAN...................................................................................................21
3.4.1 Application Scenario ..................................................................................................21
3.4.2 Procedure....................................................................................................................22
4Advanced Configuration ................................................................................................................25
4.1 Authentication........................................................................................................................25
4.1.1 Application Scenario ..................................................................................................25
4.1.2 Procedure....................................................................................................................25
4.1.3 Principle of Captive Portal (WiFiDog)........................................................................37
4.2 IPTV..........................................................................................................................................38
4.2.1 Application Scenario ..................................................................................................38
4.2.2 Procedure....................................................................................................................39
4.3 Wi-Fi Optimization..................................................................................................................42
4.3.1 Application Scenario ..................................................................................................42
4.3.2 Procedure....................................................................................................................42
4.4 Roaming..................................................................................................................................44
4.4.1 Application Scenario ..................................................................................................44
4.4.2 Procedure....................................................................................................................45
4.5 Voice VLAN..............................................................................................................................50
4.5.1 Application Scenario ..................................................................................................50
4.5.2 Procedure....................................................................................................................50
4.6 Delivery Report.......................................................................................................................53

iii
4.6.1 Application Scenario ..................................................................................................53
4.6.2 Procedure....................................................................................................................53
5Maintenance ...................................................................................................................................57
5.1 AI Diagnostics.........................................................................................................................57
5.1.1 Application Scenario ..................................................................................................57
5.1.2 Procedure....................................................................................................................57
5.2 Alarm.......................................................................................................................................61
5.2.1 Application Scenario ..................................................................................................61
5.2.2 Procedure....................................................................................................................61
6Troubleshooting .............................................................................................................................65
6.1 What should I do If I fail to pop-up the portal page?..........................................................65
6.2 How to do if Cloud topology displays abnormal?................................................................65
6.3 How to do if SSID is hard to connect or have not internet? ...............................................66
7FAQ...................................................................................................................................................67
7.1 What ports the ESW series use to communicate with Ruijie Cloud? .................................67
7.2 What should I do if I fail to do the voucher authentication?..............................................67
7.3 What should I do if I want to pop up the portal page by visiting the https website? ......68
7.4 Why does the wireless client not need to re-authenticate or enable the seamless when
they reconnect to the Wi-Fi?..................................................................................................68
7.5 How many portal templates do one project support?........................................................68
7.6 What should I do if I want to change the vouchers and accounts on the NBR?...............68

iv
7.7 What should I do if the alarm doesn’t show on the alarm list?..........................................69
7.8 Whether Ruijie Cloud will send the alarm by email?...........................................................69
7.9 What should I do if I want to improve the wireless speed? ...............................................69

Ruijie Reyee-Hotel Solution Cookbook Overview
1
1 Overview
1.1 Introduction
1.1.1 Benefits of Reyee Hotel Solution
Full wireless coverage
Smart flow control provides a better experience for every customer
Rapid network deployment to speed up business
Deliver projects with Self-Organizing Network quickly
Manage all network devices and monitor network easily
Report fault alarm on Ruijie Cloud App immediately to help locate and
troubleshoot fault quickly

Ruijie Reyee-Hotel Solution Cookbook Overview
2
1.1.2 Reyee Hotel Solution Typical Topology

Ruijie Reyee-Hotel Solution Cookbook Getting Started
3
2 Getting Started
2.1 Project Requirement
1. Meet the business deployment requirements for small and medium-sized hotels
fully, such as: data services, IPTV services, IP PHONE services, CCTV services.
2. Isolate the networks of data services, IPTV services, IP PHONE services and CCTV
services mutually to reduce the interaction between different types of services
3. Provide a full range of wireless environments for hotel staff, visitors and guests,
such as the lobby, indoor, outdoor, etc.
4. Provide multiple authentication ways and different business experiences to
ensure the secure deployment of wireless networks.
5. Provide functions such as Multi-WAN, Intelligent Load Balance, Intelligent
Wireless Roaming, Intelligent Wireless Optimization and AI Heatmap for the hotel
network.
6. Provide the functions of fast network organization, fast faults location and
handling, project reporting output, and Cloud management.
2.2 Network Planning

Ruijie Reyee-Hotel Solution Cookbook Getting Started
4
2.3 Hardware Requirements
Device
Model
Number
Description
EG
RG-NBR6215-E
1
-
Switch
RG-NBS5200-
24GT4XS
1
-
RG-NBS3100-
8GT2SFP-P
1
-
RG-ES218GC-P
2
-
AP
RG-RAP2260E
1
-
RG-RAP1200P
1
-
RG-RAP6262G
1
-
2.4 Hotel Site Survey (Using AI heatmap)
AI heatmap is a pre-sales tool specially designed for monitoring and weak current
network engineering vendors. This tool is highly effective and user-friendly, providing
automatic wall recognition for popular floor plan formats such as png, pdf, and dwg
(CAD). Leveraging AI capabilities, the recognition accuracy surpasses 90%, minimizing
the need for manual wall drawings and significantly enhancing production planning
efficiency; It also supports various simulations, including Wi-Fi signals and monitoring
coverage that make network planning more manageable and increase chances of
securing orders. Additionally, it allows for editing topology diagrams, facilitating the
incorporation of any device and offering a clear understanding of network architecture.
(1) Access to Ruijie Cloud and click AI Heatmap

Ruijie Reyee-Hotel Solution Cookbook Getting Started
5
(2) Create a new BOM, choose the Hotel scenario.
(3) Upload the floor plan and set the scale, after enable the Wall Recognition, will
automatically generate a wall simulation. With the blessing of AI, the recognition
accuracy rate is over 90%

Ruijie Reyee-Hotel Solution Cookbook Getting Started
6

Ruijie Reyee-Hotel Solution Cookbook Getting Started
7

Ruijie Reyee-Hotel Solution Cookbook Getting Started
8
(4) Click and hold the icon of the AP to be placed. Drag it to the specific place on
the floor plan, and then release the mouse. After an AP is placed, you can drag
its icon again to change its location.
Click the 2.4G or 5G icon to enable signal, then the heat map can be
generated.

Ruijie Reyee-Hotel Solution Cookbook Getting Started
9
(5) Click Save locally. Generated report include product list, device overview, topology
and heat map.
Export Format support Excel, PDF and Word.

Ruijie Reyee-Hotel Solution Cookbook Getting Started
10

Ruijie Reyee-Hotel Solution Cookbook Basic Configuration
11
3 Basic Configuration
3.1 SON and Cloud Deployment
3.1.1 Application Scenario
After physical connections of devices are connected based on the topology, all Reyee
devices on the same network automatically complete self-organizing network (SON).
After SON is complete, devices can be managed and configured in a unified manner
through the main device. In addition, the entire network can be deployed on the cloud by
deploying one device on the cloud, which simplifies the deployment.
3.1.2 Procedure
(1) Complete physical connections between devices based on the actual topology. The
devices complete SON connections locally.

Ruijie Reyee-Hotel Solution Cookbook Basic Configuration
12
(2) View the actual network topology and device list on the local eWeb management
system.