Saltillo TouchChat Express Series User manual

10144
Version 2.10
TouchChat®Express
User's Guide: English
Open System and Dedicated Devices
TouchChat Express 8 · 2nd Generation
TouchChat Express 10 · 2nd Generation
If you would like a Spanish version of this manual,
please visit https://saltillo.com/support/downloads.
Si desea una versión en español de esta guía, favor
visitar a https://saltillo.com/support/downloads.

TouchChat Express User’s Guide 2
Copyright and Trademark Information
© 2015-2020 PRC-Saltillo. Non-commercial reprint rights for clinical or personal use granted with inclusion of copyright notice. Commercial use prohibited; may not
be used for resale. Contact PRC-Saltillo for questions regarding permissible uses.
ChatWrap, Realize Language, and TouchChat are trademarks of PRC-Saltillo.
Apple, AirDrop, App Store, FaceTime, Guided Access, iBooks, iCloud, iPad, iPad mini, iPadOS, iPod, iTunes, Lightning, Mac, Safari, Siri, TouchID, and TrueDepth are
trademarks of Apple Inc.
Acapela Group, Copyright 2020. All rights reserved. Used with permission. The Acapela text to speech technology and the synthetic voices contained in this
software are included free of charge for the usage by the end user but may be used solely for communication purposes and may not be sold, copied or otherwise
exploited for any type of profit.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by PRC-Saltillo is under license.
Dropbox is a registered trademark of Dropbox, Inc.
Google Drive and YouTube are trademarks of Google Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
The Picture Communication Symbols ©1981–2020 by Tobii Dynavox. All Rights Reserved Worldwide. Used with permission.
SymbolStix®, Copyright 2020, SymbolStix, LLC. All rights reserved. Used with permission. The Library of Character/Logo Symbols contained in this software is
included free of charge, may be used solely for communication purposes and may not be sold, copied or otherwise exploited for any type of profit.
VocaliD is a trademark of VocaliD, Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
WordPower is a trademark of Inman Innovations, Inc. © 2001-2020; All rights reserved. Used with permission.
Contact Information
Manufacturer
Authorized Representative in the EU
EU Importer
Prentke Romich Company
1022 Heyl Rd
Wooster, OH 44691, USA
Tel.: (330) 262-1984 · (800) 262-1984
Fax: (330) 262-4829
Email: info@prentrom.com
Web: www.saltillo.com
Prentke Romich GmbH
Karthäuserstr. 3
D-34117 Kassel, Germany
Tel.: (05 61) 7 85 59-0
Fax: (05 61) 7 85 59-29
Email: info@prentke-romich.de
Web : www.prentke-romich.de
Liberator Ltd
“Whitegates”, 25-27 High Street
Swinstead, Lincolnshire NG33 4PA, UK
Tel.: +44 (0) 1733 370 470
Fax: +44 (0) 1476 552 473
Email: info@liberator.co.uk
Web: www.liberator.co.uk
Document Version
10144 Version 2.10 · 07/14/2020
Applies to: Models TCE8.2, TCE10.2; open system and dedicated devices
Contents
Introduction .............................................................................................................................................................................7
Safety Information: TouchChat Express ....................................................................................................................................8
Identifying TouchChat Express 8 Features...............................................................................................................................10
Identifying TouchChat Express 10 Features.............................................................................................................................11
Charging the Device and Amplifier .........................................................................................................................................12
Open System Devices: Turning the iPad On and Off or Putting It to Sleep ...............................................................................14
Turning the iPad On and Off ...................................................................................................................................................... 14
Locking the iPad and Putting It to Sleep..................................................................................................................................... 14
Turning the Amplifier On and Off ...........................................................................................................................................15
Adjusting the Volume and Muting Sounds..............................................................................................................................16
Using the Touchscreen ...........................................................................................................................................................16
Open System Devices: Using the Home Button and Home Screen ...........................................................................................17
Using the TouchChat App .......................................................................................................................................................18
Safety Information: TouchChat .................................................................................................................................................. 18
Open System Devices: Opening, Minimizing, and Closing the TouchChat App .......................................................................... 19
Finding the TouchChat Version .................................................................................................................................................. 19
Working with TouchChat Menus................................................................................................................................................ 20
Working with Vocabulary Files................................................................................................................................................... 21
English Vocabulary Files ........................................................................................................................................................ 21
Spanish Vocabulary Files ....................................................................................................................................................... 24
Loading a Vocabulary File...................................................................................................................................................... 26
Copying a Vocabulary File ..................................................................................................................................................... 27
Creating a New Blank Vocabulary File ................................................................................................................................... 28
Deleting a Customized Vocabulary File ................................................................................................................................. 28

TouchChat Express User’s Guide 3
Choosing a Voice........................................................................................................................................................................ 29
Open System Devices: Creating Your Voice with VoiceKeeper................................................................................................... 30
Open System Devices: Setting up Your VocaliD™ Voice ............................................................................................................. 31
Dedicated Devices: Adjusting Your VocaliD Voice...................................................................................................................... 32
Editing Pronunciations ............................................................................................................................................................... 33
Using ChatEditor with TouchChat .............................................................................................................................................. 34
Downloading and Installing ChatEditor ................................................................................................................................. 34
Configuring ChatEditor .......................................................................................................................................................... 34
Enabling Speech and Symbols in ChatEditor .............................................................................................................................. 35
Opening ChatEditor ............................................................................................................................................................... 35
Using ChatEditor to Create Instructional Materials............................................................................................................... 36
Transferring a Vocabulary File from ChatEditor to the Device using iTunes ......................................................................... 37
Copying a Vocabulary File from the Device to ChatEditor using iTunes................................................................................ 37
Activating Edit Mode.................................................................................................................................................................. 38
Working with Buttons ................................................................................................................................................................ 39
Editing a Button..................................................................................................................................................................... 39
Adding or Changing a Button Action ..................................................................................................................................... 40
Removing or Changing the Order of an Action...................................................................................................................... 40
Available Button Actions ....................................................................................................................................................... 41
Modifying Text ...................................................................................................................................................................... 44
Inserting Special Characters .................................................................................................................................................. 44
Adding an Image to a Button: Enter a Label and Browse ...................................................................................................... 44
Adding an Image to a Button: Search.................................................................................................................................... 45
Adding an Image to a Button: Select Categories ................................................................................................................... 45
Adding an Image to a Button: Import.................................................................................................................................... 46
Adding an Image to a Button: Take a Picture ........................................................................................................................ 46
Changing the Skin Tone of People on Buttons ...................................................................................................................... 47
Creating a Camera Button ..................................................................................................................................................... 49
Resizing a Button................................................................................................................................................................... 50
Changing a Button Style ........................................................................................................................................................ 50
Changing a Button’s Basic Colors .......................................................................................................................................... 50
Customizing a Button’s Colors............................................................................................................................................... 51
Creating a Button to Link to a Page....................................................................................................................................... 52
Storing Text on a Button ....................................................................................................................................................... 53
Creating a Volume Control Button ........................................................................................................................................ 53
Creating a Battery Status Button........................................................................................................................................... 54
Creating a Button to Show the Date and/or Time................................................................................................................. 54
Copying and Pasting a Button ............................................................................................................................................... 55
Copying and Pasting the Same Button .................................................................................................................................. 55
Copying and Pasting a Button Style....................................................................................................................................... 56
Moving a Button.................................................................................................................................................................... 56
Hiding a Button ..................................................................................................................................................................... 57
Hiding or Showing Multiple Buttons at Once ........................................................................................................................ 57
Changing Button Timing ........................................................................................................................................................ 58
Hiding and Showing Button Navigation Arrows .................................................................................................................... 58
Adding Extra Space around Buttons...................................................................................................................................... 59
Working with Pages ................................................................................................................................................................... 60
Renaming a Page ................................................................................................................................................................... 60
Duplicating a Page ................................................................................................................................................................. 60
Loading Another Page ........................................................................................................................................................... 60
Creating a New Page ............................................................................................................................................................. 61
Creating a New Page from a Navigate Action........................................................................................................................ 62
Choosing a New Keyboard..................................................................................................................................................... 62
Copying a Page from a Different Vocabulary File.................................................................................................................. 63

TouchChat Express User’s Guide 4
Adding a Gesture to a Page ................................................................................................................................................... 64
Creating a Template Page ..................................................................................................................................................... 64
Using a Template to Create a Page ....................................................................................................................................... 64
Overriding the Background Color of a Page .......................................................................................................................... 65
Editing an Abbreviation Expansion............................................................................................................................................. 65
Searching for a Word using Word Finder................................................................................................................................... 66
Adding Acapela Vocal Smileys.................................................................................................................................................... 66
Adding a Sound ..................................................................................................................................................................... 66
Adding an Exclamation.......................................................................................................................................................... 66
Finding a Vocal Smiley ........................................................................................................................................................... 66
Example: Add a Smiley Face and Laugh Sound to a Button................................................................................................... 67
Creating a Visual Scene .............................................................................................................................................................. 68
Selecting a Background Image............................................................................................................................................... 68
Adding Buttons...................................................................................................................................................................... 69
Creating a Whiteboard Page ...................................................................................................................................................... 70
Enlarging Text in the Speech Display Bar ................................................................................................................................... 72
Changing Text Size or Number of Lines in the SDB................................................................................................................ 72
Expanding the SDB by Changing Screen Orientation............................................................................................................. 72
Creating a Tap Action ............................................................................................................................................................ 72
Setting up Switch Scanning in TouchChat .................................................................................................................................. 73
Setting up One or Two Switches............................................................................................................................................ 73
Using the TouchChat Scanning Settings ................................................................................................................................ 74
Using Auto-Scan .................................................................................................................................................................... 75
Selecting the Scan Pattern..................................................................................................................................................... 75
Including the Speech Display Bar (SDB) in Scans ................................................................................................................... 75
Configuring Empty Cells Scans............................................................................................................................................... 75
Setting Scan Timing ............................................................................................................................................................... 75
Configuring Re-scans ............................................................................................................................................................. 75
Turning on Auto Restart ........................................................................................................................................................ 75
Setting Auditory Scan ............................................................................................................................................................ 76
Choosing and Adjusting a Prompt Voice ............................................................................................................................... 76
Blocking and Restoring Access to the Editing Menus................................................................................................................. 77
Working with Profiles................................................................................................................................................................. 78
Creating and Saving a Profile................................................................................................................................................. 78
Loading a Profile by Navigating Menus ................................................................................................................................. 78
Loading a Profile by Tapping a Button................................................................................................................................... 78
Renaming or Deleting a Profile.............................................................................................................................................. 79
Modifying a Profile ................................................................................................................................................................ 79
Changing Screen Orientation ..................................................................................................................................................... 80
Changing Screen Orientation in TouchChat .......................................................................................................................... 80
Locking and Unlocking Screen Orientation in TouchChat...................................................................................................... 80
Integrated Devices: Locking and Unlocking Screen Orientation in Control Center ............................................................... 80
Changing TouchChat Settings..................................................................................................................................................... 81
Analyzing Language Development ..........................................................................................................................................85
Using the Realize Language Website ......................................................................................................................................... 85
Turning on Data Logging from Your Device................................................................................................................................ 86
Creating a Privacy Password ...................................................................................................................................................... 86
Open System Devices: Uploading Data for Analysis ................................................................................................................... 87
Dedicated Devices: Manually Uploading Data for Analysis ........................................................................................................ 87
Clearing Usage Data ................................................................................................................................................................... 88
Changing or Removing Your Privacy Password .......................................................................................................................... 88

TouchChat Express User’s Guide 5
Adding a Webhook Event to a Button.....................................................................................................................................90
Terms Used in This Section ........................................................................................................................................................ 90
Adding a Webhook Event........................................................................................................................................................... 91
Telephony: Using the TouchChat App to Make Phone Calls ....................................................................................................92
Connecting to a Computer for the First Time ............................................................................................................................93
Open System Devices: Updating the TouchChat Application Software ....................................................................................94
Updating the Device Software................................................................................................................................................95
Open System Devices: Backing up Vocabulary Files.................................................................................................................95
Backing up a Customized Vocabulary File using iTunes ............................................................................................................. 95
Backing up a Customized Vocabulary File using iShare.............................................................................................................. 96
Backing up a Customized Vocabulary File using AirDrop®, Dropbox®, Google Drive, or Email................................................... 96
Transferring Vocabulary Files to a USB Drive from Your Device ..............................................................................................97
Backing up and Restoring Device Files ....................................................................................................................................97
Backing up the Device ................................................................................................................................................................ 97
Restoring the Device .................................................................................................................................................................. 97
Open System Devices: Using iPad Features .............................................................................................................................98
Identifying iPad Status Icons ...................................................................................................................................................... 98
Using Control Center.................................................................................................................................................................. 99
Adjusting Screen Brightness....................................................................................................................................................... 99
Using Accessibility Features ..................................................................................................................................................... 100
Turning on Accessibility Features ........................................................................................................................................ 100
Setting up an Accessibility Shortcut .................................................................................................................................... 100
Setting up and Using Guided Access ........................................................................................................................................ 101
Turning Guided Access On................................................................................................................................................... 101
Configuring Guided Access Settings .................................................................................................................................... 101
Setting up and Starting a Guided Access Session ................................................................................................................ 102
Ending a Guided Access Session .......................................................................................................................................... 102
Syncing with iTunes.................................................................................................................................................................. 103
Setting up and Using iPad Switch Scanning.............................................................................................................................. 104
Enabling Scanning................................................................................................................................................................ 104
Defining the Switches.......................................................................................................................................................... 104
Setting the Scanning Style ................................................................................................................................................... 105
Auto Scanning ..................................................................................................................................................................... 105
Manual Scanning ................................................................................................................................................................. 105
Single Switch Step Scanning ................................................................................................................................................ 105
Additional Timing Options................................................................................................................................................... 106
Configuring Additional Scan Settings................................................................................................................................... 106
Using Keyboards....................................................................................................................................................................... 108
Using On-screen Keyboards ................................................................................................................................................ 108
Using the Apple Wireless Keyboard .................................................................................................................................... 109
Using an External Keyboard with TouchChat ...................................................................................................................... 109
Entering and Modifying Text.................................................................................................................................................... 110
Typing Text .......................................................................................................................................................................... 110
Working with Predictive Text .............................................................................................................................................. 110
Correcting Misspelled Words .............................................................................................................................................. 110
Modifying Text .................................................................................................................................................................... 111
Using Shortcuts ................................................................................................................................................................... 111
Dictating Text ...................................................................................................................................................................... 111
Organizing Apps and Changing Wallpaper ............................................................................................................................... 113
Setting the Date and Time ....................................................................................................................................................... 114
Making an In-App Purchase ..................................................................................................................................................... 114
Playing a Song from TouchChat ............................................................................................................................................... 115

TouchChat Express User’s Guide 6
Using SocialChat....................................................................................................................................................................... 115
Setting up a Button to Play a YouTube™ Video........................................................................................................................ 116
Setting up a Button to Open an App ........................................................................................................................................ 117
Searching Apps......................................................................................................................................................................... 118
Changing the iPad Language and Word Prediction Dictionaries .............................................................................................. 119
Setting up Restrictions ............................................................................................................................................................. 119
Attaching a Strap..................................................................................................................................................................120
Positioning the Stand ...........................................................................................................................................................122
Removing the Handle ...........................................................................................................................................................122
Attaching a Wheelchair Mounting Plate ...............................................................................................................................123
Replacing the Rubber Boot ...................................................................................................................................................124
Cleaning and Disinfecting Your Device..................................................................................................................................125
Routine Cleaning and Disinfecting ........................................................................................................................................... 125
Disinfecting TouchChat Express and Accessories for Multiple Users ....................................................................................... 126
Warranty..............................................................................................................................................................................127
Appendix A: Advanced Grammar Features ...........................................................................................................................128
Creating a Grammar Button..................................................................................................................................................... 128
Identifying Parts of Speech ...................................................................................................................................................... 129
Creating a Grammar Rule Button............................................................................................................................................. 130
Using Your Grammar Rule Button............................................................................................................................................ 131
Clearing a Grammar Rule ......................................................................................................................................................... 131
Appendix B: Compliance Information ...................................................................................................................................132

TouchChat Express User’s Guide 7
Introduction
TouchChat® Express features a reusable, protective case. The rubber boot and plastic shell provide
protection while the amplifier delivers high quality audio output. The handle provides optimal
portability. This user’s guide offers step-by-step instructions for setting up and using your TouchChat
Express device. Additional information and support are available.
Support articles can be found on the Saltillo website:
http://saltillo.com/support/
Training opportunities can be found on the Saltillo website:
http://saltillo.com/webinars
For Saltillo product operational or technical support:
If you need assistance in setting up, using, or maintaining your TouchChat Express device or if you
experience problems, please contact us by phone or email.
Phone: 1-800-382-8622
Email: [email protected]
Trouble Tickets:
http://saltillo.com/tt/
For Realize Language™ website support:
If you have a dedicated device:
A dedicated TouchChat Express device is set up for communication only. Your funding source requires that
your device be locked when shipped. Guided Access® is turned on, other restrictions are in place, and you
will not have access to apps. If you wish to enable additional features, please contact Saltillo Sales.
If you have an open system device:
This user’s guide covers iPad® basics. For detailed instructions on using all iPad features, refer to the
iPad User Guide, available from any of these sources.
Source How to Find
Safari® Open Safari, tap , and tap the iPad User Guide bookmark.
Hint: Add an icon for the iPad User Guide to the Home screen. Tap and then tap
Add to Home Screen.
iBooks® Open iBooks and search for iPad user in the iBooks Store.
Internet Go to http://help.apple.com/ipad.

TouchChat Express User’s Guide 8
Safety Information: TouchChat Express
Emergencies
This device is not intended to be an emergency call device or sole communication aid.
Cleaning, Maintaining, and Servicing
Do not attempt to service or maintain the device while it is in use. Disconnect the charger and turn off the device before cleaning or
disinfecting the device.
If your device or an accessory is damaged, call Service for assistance. Do not attempt to make repairs yourself.
Accessories
Do not use accessories, detachable parts, or materials not described in this manual.
Do not use accessories, detachable parts, or materials in any other way than described in this manual.
Mounting and Positioning
Any mounts used, including switch mounts, should be fitted by a qualified person. Failure to install the mounting system according
to the manufacturer's instructions may result in an injury to the user. Be certain that the user’s view is not obstructed by the
mounting.
Analysis of positioning by a qualified person is required to prevent repetitive stress injuries to the user.
Use your device and phone safely while texting. Do not text while performing another task or activity. See the phone manufacturer's
manual for safe mounting and placement.
Vision and Hearing
Consult your vision care provider about device positioning considerations for the user.
Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended periods of
time. Set the volume at a low level and increase it only enough that you can hear comfortably.
Small Parts, Cords, Cables, and Straps
Cords, cables, and straps are potential entanglement or strangulation hazards. Please consider this prior to placing these items with
device users.
Visually inspect cables and connectors for damage on a regular basis. If any cable or connector is damaged, call Service for a
replacement.
When unplugging a cable or cord, grasp the connector instead of the cable or cord itself to avoid damage or wear.
Always use cables, whether for charging or transferring vocabulary files, according to the instructions in this manual.
Small parts could present a choking or other hazard.
If the stand is removed, it becomes a potential hazard for poking an eye. Store it in a safe location.
The USB flash drive could be a choking hazard. Store it in a safe location when not in use.
The stylus is a potential hazard for poking an eye.
Screen
Do not use the device if the screen is cracked or broken.
Do not remove the touchscreen overlay from the device. The overlay protects the device user from any glass shards in case of screen
breakage.
Interference
When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules
for appropriate wireless device use.
Do not use this device close to sources of RF/RFID radiation or you may encounter interference. Move away, if possible, from the
source of the interference.

TouchChat Express User’s Guide 9
Water
If your device has been exposed to water, the USB port must be completely dry before a USB cable is inserted into it. To remove
moisture from the USB port, shake the device several times with the USB port facing downward, and then use a microfiber cloth to
wipe the device dry. You should then check the USB port area again. If moisture is still visible in the USB port, repeat the shaking and
drying procedure.
Your device is intended for use in normal communication situations. It is not waterproof, so use extreme caution when using it
around water. As with most electronic devices, you should never use the device when you are actually in the water (for example, a
pool or bath).
Batteries and Charging
Use only the battery charger provided with your device.
Amplifier batteries and tablet batteries are not replaceable by the customer.
Do not place the device where it is difficult to operate or difficult to disconnect from the charger.
Always follow the instructions in this manual when charging your device.
Do not insert any object into the charging port. This can result in damage to the port.
To avoid electric shock and damage to your device, do not charge the device while it is wet or in an area where it could get wet. Do
not handle the device, charger, or cords with wet hands.
Locate the device in a safe, dry location while charging. Do not charge the device outdoors.
Keep the charger away from water and do not allow water or any other liquid to be spilled on it.
The battery charger country plug adapters could be choking hazards when not attached to the charger. Store the adapter that is not
currently in use in a safe location.
If the charger, cable, or cord is damaged, call Service for a replacement.
Heat
Do not place the device in an appliance such as a microwave or oven, near an open flame, or on or near a source of heat such as a
stove or heater.
Do not leave the device in a hot vehicle for a prolonged period.
Touching the Surface
Touching the surface of the device with broken skin may aggravate a wound.
Infants or high-risk groups should not touch the surface of the device if there is a chance of burning the skin.
Implantable Medical Devices
A minimum of six (6) inches should be maintained between a handheld wireless mobile device and an implantable medical device, such as a
pacemaker, implantable cardioverter defibrillator, vagus nerve stimulator, shunt, or stent, to avoid potential magnetic interference with the
medical device. Persons who have such devices:
•Should ALWAYS keep the mobile device a minimum of six (6) inches from their implantable medical device;
•Should not carry the mobile device in a breast pocket;
•Should move the mobile device away from themselves immediately if there is any reason to suspect that it is interfering with the
implantable medical device;
•Should read and follow the directions from the manufacturer of the implantable medical device. If you have any questions about
using your wireless mobile device with an implantable medical device, consult your health care provider.

TouchChat Express User’s Guide 10
Identifying TouchChat Express 8 Features
Rear View
Front View
Side View
Home button
HD Camera
Touchscreen
Volume buttons
Microphones
Camera
Power
button
Handle
Rubber boot
Plastic shell
Amplifier
speaker
Amplifier
speaker
Stand
Wheelchair mounting
plate holes
Amplifier reset
button
Switch jack A
Switch jack B
Device charging
port
Amplifier charging
connector
Device
speaker
Device
speaker
Headset
jack

TouchChat Express User’s Guide 11
Identifying TouchChat Express 10 Features
Rear View
Front View
Side View
Home button
HD Camera
Touchscreen
Handle
Rubber boot
Plastic shell
Amplifier
speaker
Amplifier
speaker
Stand
Wheelchair mounting
plate holes
Amplifier reset
button
Microphones
Volume buttons
Power
button
Camera
Switch jack A
Switch jack B
Device charging
port
Device
speaker
Device
speaker
Headset
jack
Amplifier charging
connector

TouchChat Express User’s Guide 12
Charging the Device and Amplifier
Connecting the Charger
You received a battery charger with your TouchChat Express. One end of
the charger plugs into a wall outlet—a surge protector is recommended.
The other end has two connectors, allowing you to charge the device and
amplifier at the same time.
•One connector plugs into the amplifier.
•The other connector is a receptacle for the USB cable that came with your device.
Use only the battery charger or backup charger provided with your device.
Cords and cables are potential entanglement or strangulation hazards. Please consider this prior to placing these items
with device users.
Locate the device in a safe location while charging.
Batteries are not replaceable by the customer.
Using the Backup Charger
A backup charger came with your device. Use that charger only if necessary in an emergency. The
backup charger can only be used with the device. Do not use it to charge the amplifier.
To charge the device and amplifier:
Hint: We suggest charging both the device and the amplifier each night.
1. Tap the device’s power switch to turn the display light off.
2. Plug the charger’s amplifier connector into the amplifier.
3. Plug one end of the USB cable that came with your device into the device and the other end into the
charger’s receptacle.
4. Plug the other end of the charger into a wall outlet or surge protector.
5. The amber light next to the amplifier’s charging port will flash during charging and remain on when
the amplifier is fully charged.
When the device and amplifier are fully charged:
1. Unplug the connectors from the device and amplifier.
2. Unplug the charger from the wall outlet or surge protector (optional).
3. Tap the device’s power switch to turn the display light on.
Device charging port
Amplifier charging port

TouchChat Express User’s Guide 13
Checking Battery Status
To check the battery level or charging status at any time, create a button with the Battery Status action
or find and tap a battery status button in your vocabulary. For more information, see “Creating a Battery
Status Button” on page 54.
Open System Device: Checking Battery Status of the Device Only
To check the iPad’s battery level or charging status at any time, press the Home button. The current
battery status is displayed in the top right corner of the screen. The battery status indicator only shows
the battery level or charging status of the iPad, not the amplifier.
Open System Device: Extending Battery Life
To extend battery life, you can dim the screen. Choose Settings> Display & Brightness and drag the
slider.
Disposing of the Device or the Amplifier Battery
Device Disposal: Please dispose of your device in accordance with your local, state, and/or federal
electronic recycling laws.
Battery Disposal: If the battery in your amplifier needs to be replaced, dispose of the old battery in
accordance with your local, state, and/or country regulations.

TouchChat Express User’s Guide 14
Open System Devices: Turning the iPad On and Off or Putting
It to Sleep
The power button allows you to turn the iPad on and off or lock the iPad and put it to sleep.
Turning the iPad On and Off
To turn the iPad on, hold down the power button until the Apple® logo appears on the screen.
To turn the iPad off, hold down the power button for a few seconds until “slide to power off” appears on
the screen. Then drag the slide to power off text.
Locking the iPad and Putting It to Sleep
You can lock the iPad and put it to sleep when you are not using it. Locking the iPad turns off the display,
turns off touch capability, and saves battery power. The iPad is still able to receive calls, text messages,
alarms, and notifications. You can also listen to music and adjust the volume.
To lock the iPad:
To lock the iPad, press the power button. If you do not touch the screen for two minutes, the iPad will
lock automatically. To change the auto-lock time, choose Settings > Display & Brightness > Auto-Lock.
To unlock the iPad:
TouchChat Express 8: Press the Home button or the power button.
TouchChat Express 10: Press the Home button or the power button, and then drag the slide to unlock
text that appears on the screen.
To add a passcode:
If you want to require a passcode to unlock the iPad, choose Settings > Touch ID & Passcode. Then use
the passcode options to set the passcode.
Power button

TouchChat Express User’s Guide 15
Turning the Amplifier On and Off
The device and amplifier communicate using a Bluetooth® connection. Typically, the amplifier should be
left on. During air travel and in some medical facilities the Bluetooth option is required to be turned off.
When the amplifier is off, speech is still present but comes from the device’s internal speaker.
Open System Devices: Turning Bluetooth Off
1. Open the device’s Settings menu.
2. Turn Bluetooth off.
Open System Devices: Turning Bluetooth On
1. Open the device’s Settings menu.
2. Turn Bluetooth on.
3. Choose the amplifier from the list of options under “Devices” to the right of “Bluetooth”.
4. Close the Settings menu.
5. The blue light on the edge of the amplifier should be solid blue.
Connecting Bluetooth to the TouchChat Software
1. Open the TouchChat app.
2. Open your vocabulary file and choose Menu > Settings.
3. Scroll down to the Amp Connect section.
4. Choose Select Amp and choose your amplifier.
Turning the Amplifier On and Off
To turn the amplifier off: Press and hold the amplifier reset/power
button (labeled “I/O”) until both the amber and blue lights come
on. When the amber light goes out, let go of the button.
Hint: The button is recessed. Use the tip of a pen when you need
to press it. Do not use an object with a sharp point, such as a pin;
it could damage the button.
To turn the amplifier on: Press the reset/power button for a second.
The blue light will flash to indicate the amplifier is on.
If the speakers/amplifier no longer produce sound or sound is
limited to the device’s speakers only:
•Make sure the amplifier has been charged.
•Check the blue LED on the side of the amplifier. If it is
flashing, the amplifier needs to be reconnected.
•Make sure Airplane Mode is off.
Amplifier reset
button

TouchChat Express User’s Guide 16
Adjusting the Volume and Muting Sounds
Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended
periods of time.
Using the Volume Buttons
The volume buttons are located on the edge of the device. Pressing one button increases the volume
and pressing the other lowers the volume.
The volume buttons fit into a slot in the TouchChat Express plastic shell. The rubber boot for some
models covers the two volume buttons with a single button. Press one side of the button to increase the
volume and press the other side of the button to decrease the volume. By pressing a side, you are
pressing the device button underneath.
To mute sound, press and hold the Volume Down button.
TouchChat Express 8
TouchChat Express 10
Open System Devices: Using Control Center
When the iPad is locked or when you are using another app, swipe up from the bottom edge of the
screen to open Control Center. Do Not Disturb, also available in Control Center, is an easy way to keep
the iPad silent. For additional information, see “Using Control Center” on page 99.
Using the Touchscreen
Your device comes with a capacitive touchscreen. It responds best to a light touch from the pad of your
finger.
Important! Using excessive force or a metallic object when pressing on the touchscreen may damage the
tempered glass surface.
Stylus
A stylus was provided in your TouchChat Express package. If you prefer to
get your own stylus, it must be compatible with a capacitive touchscreen.
Note: The stylus provided has an opening on the end for attaching to you
or the device. Find a chain, string, or lanyard that matches your personal
style.
The stylus is a potential hazard for poking an eye.
Volume buttons
Volume buttons

TouchChat Express User’s Guide 17
Open System Devices: Using the Home Button and Home
Screen
Press the Home button to display the Home screen at any time.
All the apps that came on your iPad, plus any apps you download, are available from the Home screen.
To open an app, simply tap it. To see the apps that you have opened, double-press the Home button
and swipe left or right. To display the Home screen at any time, press the Home button. Swipe left or
right to go to other screens.
To use Siri® (on iPad 3rd generation or later), press and hold the Home button.
You can also press the Home button quickly three times to turn accessibility features on or off.
To take a screen shot, press and hold the power button and Home button at the same time.
Note: On iPad models with Touch ID®, you can use the sensor in the Home button, instead of using your
passcode or Apple ID password, to unlock the iPad or make purchases in the iTunes Store, App Store,
and iBooks Store. You can also use the Touch ID sensor for authentication when using Apple Pay to
make a purchase from within an app.
Home button

TouchChat Express User’s Guide 18
Using the TouchChat App
TouchChat is intended for individuals who have difficulty using their natural voice. TouchChat is
designed for individuals with Autism, Down Syndrome, ALS, apraxia, stroke, or other conditions that
affect a person's ability to use natural speech.
Safety Information: TouchChat
This app is intended for use in normal communication situations. When using the app, keep the
following safety guidelines in mind.
This app is not intended to be an emergency call app or a sole communication aid.
Use the app safely while texting. Do not text while performing another task or activity.
Consult your vision care provider about positioning the device for the user to view the app.
When adjusting volume in the app, excessive volume or sound pressure level when using
earphones or headphones can cause hearing loss over extended periods of time. Set the volume
at a low level and increase it only enough that you can hear comfortably.
If the app stops functioning, contact Service for assistance.

TouchChat Express User’s Guide 19
Open System Devices: Opening, Minimizing, and Closing the
TouchChat App
To open the TouchChat app:
Go to the Home screen and tap the
TouchChat app logo.
Note: The TouchChat app logo will vary
depending on the specific TouchChat
app you have.
To minimize the TouchChat app:
There is a difference between minimizing the app and closing it. Tap the Home button to minimize the
app. The app will continue to run in the background.
To close the TouchChat app:
1. Tap the Home button on the device. This will minimize, not close, the app.
2. Double-tap the Home button. This will open the multi-tasking screen.
3. Drag the app up from the multi-tasking screen.
4. Once the app is closed, press the Home button to return to the Home screen.
Finding the TouchChat Version
1. Tap Vocab.
2. Tap Choose New Vocab.
3. The software version will be displayed at the bottom of the screen.

TouchChat Express User’s Guide 20
Working with TouchChat Menus
To access the TouchChat menus, tap Menu. Menu options depend on where you are in the application
and whether Edit Mode is turned on. For example:
Menu options with
Edit Mode turned off
Menu options with
Edit Mode turned on
Menu options after choosing
Vocab > Choose New Vocab > Menu
This manual suits for next models
2
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