Sam4s SER 7000 User manual

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SER 7000
OPERATION MANUAL

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ATTENTION
The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful
life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal .
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

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CONTENTS
GETTING STARTED
REGISTER CONTROLS – MODE LOCK ................................................................................... 10
DISPLAY MESSAGES ............................................................................................................... 11
OPERATOR DISPLAY ............................................................................................................... 26
Cursor Control (↑↓←→)..................................................................................................................... 26
Selecting an Item.................................................................................................................................. 26
Selecting Multiple Items........................................................................................................................ 27
De-Selecting Multiple Items .................................................................................................................. 28
Page Up and Page Down ..................................................................................................................... 28
EMPLOYEE SIGN-ON/SIGN-OFF.............................................................................................. 29
Push Button Entry Method - Stay Down ................................................................................................ 30
Push Button - Pop-Up........................................................................................................................... 31
Code Entry Method - Stay-Down .......................................................................................................... 32
Code Entry Method - Pop-Up................................................................................................................ 33
Sign Off................................................................................................................................................ 34
Continue .............................................................................................................................................. 35
Training Mode - Clock-in and Sign-on................................................................................................... 36
TIME CLOCK PROCEDURES.................................................................................................... 37
Clock-In Entry....................................................................................................................................... 37
Clock Out for Break .............................................................................................................................. 38
Clock In From Break............................................................................................................................. 39
Clock Out for the Day ........................................................................................................................... 40
DEFAULT KEYBOARD.............................................................................................................. 42
ALPHA OVERLAY KEYBOARD ................................................................................................ 43
FUNCTION KEY - DEFINITIONS................................................................................................ 44
OUTSIDE OF SALE FUNCTIONS.............................................................................................. 54
Time Display ........................................................................................................................................ 54
Selecting Keyboard Levels ................................................................................................................... 54
Selecting Price Levels .......................................................................................................................... 55
No Sale ................................................................................................................................................ 55
Received on Account (Loan)................................................................................................................. 56
Paid Out (Pick Up)................................................................................................................................ 57
ITEM REGISTRATIONS ............................................................................................................. 58
OPEN KEYBOARD ITEMS................................................................................................................... 58
Repeat ................................................................................................................................................. 59
Multiplication ........................................................................................................................................ 59
Code Entry PLU ................................................................................................................................... 60
Preset PLU/Item Entries ....................................................................................................................... 60
Code Entry PLU ................................................................................................................................... 60
ENTRY FROM A WLU................................................................................................................ 61
PROGRAMS NOTES FOR SETTING UP WLUS........................................................................ 62
Viewing a WLU..................................................................................................................................... 63
Selecting a Single Item from a WLU by Cursor Selection ...................................................................... 64
Selecting a Single Item from a WLU by Numeric Selection.................................................................... 65
Selecting Multiple Items from a WLU - Closing with the Done Key ........................................................ 66
Multiplication of Condiments in a WLU.................................................................................................. 67
Multiple WLUs ...................................................................................................................................... 68

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Multiple WLUs ...................................................................................................................................... 68
Multiple WLUs cont. ............................................................................................................................. 69
PLU Registration From Window Look Up (WLU)................................................................................... 70
PLU Registration From Window Look Up (WLU)................................................................................... 71
PRICE LEVEL SHIFT ................................................................................................................. 72
SCALE ITEMS (SCALE FEATURE NOT AVAILABLE IN ALL COUNTRIES) ........................... 73
Manual Weight Entry ............................................................................................................................ 74
Auto Tare Weight ................................................................................................................................. 75
Manual Tare Weight Entry .................................................................................................................... 76
PRINT (GRILL) KEY................................................................................................................... 77
Auto Grill Item ...................................................................................................................................... 78
PROMO ...................................................................................................................................... 79
WASTE....................................................................................................................................... 80
PRICE INQUIRY ......................................................................................................................... 81
TAX SHIFT AND TAX EXEMPTION........................................................................................... 82
Excepting Tax from a Taxable Item....................................................................................................... 82
Adding Tax to a Non-Taxable Item ....................................................................................................... 83
Excepting Tax on an Entire Sale........................................................................................................... 84
Excepting Tax on an Entire Sale cont. .................................................................................................. 85
Tax Exemption With TAX Shift Keys ..................................................................................................... 86
% KEY OPERATIONS................................................................................................................ 87
SALE (SUBTOTAL) DISCOUNTS.............................................................................................. 88
Open Percentage Discount (Or Overriding a Preset Percentage).......................................................... 88
Preset Percentage Discount ON TOTAL............................................................................................... 89
Amount Subtotal Discount .................................................................................................................... 90
"Do It" Discount .................................................................................................................................... 91
Seat # Discount.................................................................................................................................... 92
Item Discounts ..................................................................................................................................... 93
Open Percentage Discount (Or Overriding a Preset Percentage).......................................................... 93
Preset Percentage Discount ................................................................................................................. 94
Discount on Cursor Selected Item ........................................................................................................ 95
Store (Item) Coupon............................................................................................................................. 96
SURCHARGES .......................................................................................................................... 97
Preset % Surcharge on an Entire Sale.................................................................................................. 97
Open % Key Surcharge (Or Overriding a Preset Percentage) ............................................................... 98
Preset % Surcharge on an Item............................................................................................................ 99
Open % Key Surcharge (Or Overriding a Preset Percentage) ..............................................................100
GUEST CHECK OPERATIONS ............................................................................................... 102
Overview.............................................................................................................................................102
Multiple Tracking Files.........................................................................................................................103
# Of Guests.........................................................................................................................................103
MANUAL PREVIOUS BALANCE............................................................................................. 104
Function Key Notes: ............................................................................................................................104
Opening a Check.................................................................................................................................105
Adding to a Check ...............................................................................................................................106
Paying a Check ...................................................................................................................................107
Paying a Check cont............................................................................................................................108
HARD CHECK POSTING......................................................................................................... 109
Recalling a Hard Check .......................................................................................................................109
SOFT CHECK POSTING.......................................................................................................... 110
Beginning a Check ..............................................................................................................................110
Beginning a Check cont.......................................................................................................................111
Adding to a Check ...............................................................................................................................112
Adding to a Check cont. ......................................................................................................................113
Paying a Check ...................................................................................................................................114
Paying a Check cont............................................................................................................................115
Paying a Check cont............................................................................................................................116
SEAT # ASSIGNMENT............................................................................................................. 117
Enforced Seat # Entry .........................................................................................................................117
Enforced Seat # Entry cont..................................................................................................................118

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Changing The Seat # On A Previously Entered Item............................................................................119
Optional Seat # Entry ..........................................................................................................................120
Enforced Seat # Entry cont..................................................................................................................121
Splitting Consolidate Items for Seat Assignment ..................................................................................122
Payment by Seat Number....................................................................................................................123
Payment by Seat Number cont. ...........................................................................................................124
HOLD/PRINT HOLD................................................................................................................. 125
Register And Hold An Individual Item...................................................................................................126
Register And Hold Multiple Items.........................................................................................................127
Register And Hold Multiple Items cont. ................................................................................................128
Print All Held Items..............................................................................................................................128
Print An Individual Item........................................................................................................................129
Display Warning to Operator................................................................................................................130
LIST CHECK ............................................................................................................................ 131
REPEAT ................................................................................................................................... 132
Repeat cont.........................................................................................................................................133
TABLE NUMBER CHANGES................................................................................................... 134
COMBINE CHECKS / TRANSFER CHECKS........................................................................... 135
EMPLOYEE CHECK MOVEMENTS......................................................................................... 136
Employee check movement cont. ........................................................................................................137
TIPS PAID ................................................................................................................................ 138
Tips Paid Cont.....................................................................................................................................139
Cash Tip Declare.................................................................................................................................140
AUTO CHECK NUMBER GENERATION ................................................................................. 141
Auto check number store.....................................................................................................................141
Auto check number Recall...................................................................................................................142
Function Key WLU ..............................................................................................................................144
Function Key WLU cont.......................................................................................................................145
# (Non-Add) Key .................................................................................................................................146
FINALISING TRANSACTIONS ................................................................................................ 147
Cash Tender .......................................................................................................................................147
Cheque Tender ...................................................................................................................................148
Cheque Cashing .................................................................................................................................149
Misc (Charge) Tender..........................................................................................................................150
Preset Tender .....................................................................................................................................151
Split Tender.........................................................................................................................................151
Split Tender cont. ................................................................................................................................152
EFT Terminal payment ........................................................................................................................152
Split Payment ......................................................................................................................................153
Split Payment cont. .............................................................................................................................154
Tray Subtotal / Ticket issuance ............................................................................................................154
Tray Subtotal / Ticket issuance cont. ...................................................................................................155
Foreign Currency Subtotal & Tender....................................................................................................156
Post-Finalization Procedures ...............................................................................................................157
Paid Order Recall ................................................................................................................................157
Receipt Issue ......................................................................................................................................157
Validate...............................................................................................................................................157
CORRECTIONS ....................................................................................................................... 160
Clear ...................................................................................................................................................160
Error Correct .......................................................................................................................................161
Void Previous Item ..............................................................................................................................162
Void One of Multiple Items...................................................................................................................163
Void Item With Condiments .................................................................................................................164
Void Multiple Items with Different Condiments .....................................................................................165
Cursor Void (Using Cursor Up & Cursor Down)....................................................................................166
Cancel.................................................................................................................................................167
Transaction Void .................................................................................................................................168
Transaction Void cont..........................................................................................................................169
Merchandise Return ............................................................................................................................170
Add Balance / Subtract Balance ..........................................................................................................172

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Add Points...........................................................................................................................................173
Subtract Points....................................................................................................................................173
Display Card .......................................................................................................................................174
Print Card............................................................................................................................................174
Redemption outside of a sale ..............................................................................................................175
Redemption as Sale Payment .............................................................................................................175
Smartcard Payment.............................................................................................................................176
Print / Display Card .............................................................................................................................176
Hot List Card / Un Hot List Card...........................................................................................................177
Absent Card ........................................................................................................................................177
X-MODE MANAGER MENU..................................................................................................... 180
Manager Operation .............................................................................................................................180
X-MODE REPORTS MENU ...................................................................................................... 181
TRAINING MODE..................................................................................................................... 182
SET DATE AND TIME .............................................................................................................. 182
CASH DECLARATION............................................................................................................. 183
KEYBOARD AND PRICE LEVEL............................................................................................. 183
TIME CLOCK EDIT .................................................................................................................. 184
DAILY TIME CLOCK EDIT ..................................................................................................................184
WEEKLY TIME CLOCK EDIT..............................................................................................................184
EDIT INVENTORY ITEM .......................................................................................................... 185
EDIT PLU STOCK .................................................................................................................... 186
STOCK MENU ....................................................................................................................................186
DRAWER ASSIGNMENT ......................................................................................................... 187
SEND DATA TO / RECEIVE FROM CARD .............................................................................. 187
Z-MODE REPORTING.............................................................................................................. 190
Z-REPORTS .......................................................................................................................................190
REPORT LIST .......................................................................................................................... 192
INVENTORY DEFINITIONS...................................................................................................... 208
PLU STOCK ............................................................................................................................. 209
PLU STOCK BY GROUP ......................................................................................................... 209
ELECTRONIC JOURNAL......................................................................................................... 209
FOOD COST ............................................................................................................................ 210

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GETTING STARTED

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REGISTER CONTROLS – MODE LOCK
VOID
P
Z
X
R
OFF
S MODE
VOID
OFF
REG
X
Z
PGM
S MODE
Use to void (correct) items outside of a sale.
Note the void mode can be deactivated using a system
flag.
The register is inoperable.
Use for normal registrations.
Use to read register reports and perform other
manager functions.
Use to read register reports and reset totals to zero.
Use to program the register.
Use for tests and special settings.
This position is not marked on the key lock.
The SER- 7000 includes two sets of keys that can be used to access the following key lock positions.
KEY
POSITIONS ACCESSIBLE
VOID
VOID, OFF, R, X
Z
VOID,OFF, R, X, Z
PGM
VOID, OFF, R, X, Z, P
C
ALL POSITIONS

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DISPLAY MESSAGES
AMOUNT REQUIRED
This operation requires an amount entry.
BAD VALUE
The number entered is incorrect for the task being performed.
BUFFER FULL
The buffer for soft check, hard check, or buffered receipt has reached capacity. For hard checks, the
operator must press the SERVICE key to print the items and clear the buffer. The operator must then
pick up the previous balance again in order to continue with finalization. In a soft check environment,
this message will appear when the check has reached capacity (maximum lines stored). The register
will require the sale to be finalized with the option of printing a bill if required
BUFFER EMPTY
An operation has been attempted where no information exists, for example the opening of a window
look up that has nothing to display, the attempt to transfer a check, which contains no information etc.
BUSY
Destination register is busy (pre poll memory is in use). Requires a clear command from the P.C. or
Register using the s-mode menu.
BAD COMMAND
The key sequence entered is not a valid operation.
CASH DECLARATION REQUIRED
Cash declaration has been programmed as compulsory, and must first be performed before reports
CASH-IN-DRAWER LIMIT EXCEEDED
The programmed Cash-In-Drawer limit has been exceeded.
CHECK# IS ASSIGNED AUTOMATICALLY
The operator has attempted to open a new guest check by assigning a check number. The register has
been programmed to generate its own check numbers.
CHECK# REQUIRED!
This register has been programmed to force check number entry to begin a transaction. An existing
guest check must be recalled, or a new one started.
CONDIMENT REQUIRED!
This PLU has been programmed to require a condiment entry.
CRC ERROR
An error has occurred in the block check sum while transferring data in IRC mode.
DUPLICATE!
This check already exists. May also apply to secret code programming.
ANALYSIS 1/ANALYSIS 2/ANALYSIS 3
This operation is set for compulsory entry of one of the three analysis keys.
ENTER EMPLOYEE CODE
A registration has been attempted without entering the employee number.

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DISPLAY MESSAGES
ENTER EMPLOYEE #
The employee is required to sign on before performing a task.
ENTER GUEST COUNT
The operator must enter the number of guests when opening a guest check, or beginning a sale.
ENTER SEAT#
Seat number entry is required before operation can continue.
ENTER TABLE#
Table number entry is required to open a guest check, or begin sale.
ENTRY REQUIRED
The function selected from the WLU requires a numeric entry, i.e. an open percent discount.
ERROR
General error message, indicating mis-operation
ERROR JAM
Receipt / journal printer jammed message. Remove the paper jam.
TABLE NUMBER IN USE
The system is programmed to allow only one check number per table, and an attempt has been made to
use the same table number twice.
HALO OVER!
The amount entered exceeds the programmed HALO i.e. the task exceeds the maximum amount
allowed.
ILLEGAL KEY SEQUENCE
The operator has used an illegal key sequence.
IN USE!
This guest check or clerk number is already open elsewhere in the system. This is also applicable when
the floating clerk system is activated and the operator is in use on another terminal.
INACTIVE!
The key pressed is inactive. This message also appears if VOID Mode has been disabled.
INPUT QTY
Quantity input is required for a condiment WLU
KITCHEN PRINTER FAILURE
The kitchen printer has failed to respond. Printing has been re-routed to the designated back-up printer
MANAGER OVERRIDE REQUIRED
The key lock should be moved to the X-Mode position in order to override a HALO amount, or other
restriction.
MANAGER REQUIRED
This operation requires the key to be turned to the X position.

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DISPLAY MESSAGES
MEMORY FULL
Memory is full, whilst attempting a register sale.
NEGATIVE
This sale has gone negative. Negative sales are programmed as not allowed.
NO CHECK #
This message appears when the system cannot find the guest check number.
NO DATA
The PLU code accessed does not exist, shown in program mode during stock entry etc. It is
recommended the PLU is programmed.
NO DRAWER!
The employee currently signed on is not assigned to a drawer, and is not allowed to perform cash sales,
or the drawer is no longer attached and is required in order to continue.
NO MANUAL ENTRY
Manual entry is not allowed (scale function).
NO PAPER
Slip printer is out of paper, appears when printing to a loose-leaf printer.
NO PLU!
The number entered is not a valid PLU. This message will also appear if a PLU number “built” using
modifier keys recalls an invalid PLU number.
NONADD# REQUIRED
This operation requires the entry of a Non-Add number to fulfill the compulsory requirements.
NOT DISCOUNTABLE
The preceding entry is not discountable, the product is not available for discounting.
NOT PROGRAMMED!
This key has not been programmed
NOT READY!
Remote printer is not ready for printing tasks, check the printer status.
NOT ZERO
Displayed when trying to delete a PLU that still has sales counts and stock amounts. The PLU must
first be reset and cleared from all Z Mode reports.
OFF LINE!
IRC communications have gone off line, check the cable network.
OPEN DRAWER
The register has been programmed not to operate with the cash drawer open, close the cash drawer.
P/BAL REQUIRED!
This register has been programmed to require a previous balance entry.

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DISPLAY MESSAGES
PAPER END
The guest check printer has reached the end of the form, or the Receipt/Journal paper is at, or near, the
end of its roll.
RANGE OVER
The number entered is out of range.
REMOVE PAPER
Validation is complete and the paper must now be removed.
SCALE FAIL!
The register is not able to find the scale.
SCALE REQUIRED!
This item requires a weight this may be entered either manually or automatically.
SEQUENCE ERROR!
The preceding key sequence is not allowed.
SINGLE ITEM!
This PLU has been programmed as a single item PLU and cannot be used within a sale.
SUBTOTAL REQUIRED
The SUBTOTAL key must be depressed before continuing.
SYSTEM ERROR
The register procedure attempted is not allowed, due to the fact the program code has not been set. For
example, opening of a check or clerk, where the service mode system option has not be set to
determine the register storing the sales data, correctly enter the required program codes.
TARE# REQUIRED
This PLU/scale item requires a tare (package) weight entry.
TRAY SUBTOTAL REQUIRED!
This prompt appears while in a TRAY SUBTOTAL transaction. The operator must first press the TRAY
SUBTOTAL key before pressing any tender keys.
VALIDATION REQUIRED!
This operation requires the valid function key to be pressed to complete the compulsory settings.
WASTE REQUIRED!
The operator is in the middle of a waste operation, and must depress the WASTE key in order to
complete the operation.
WRONG EMPLOYEE
The employee attempting to open this guest check is not the person who started the sale. Also appears
when attempting to sign on a new employee without first signing the current employee off, if overlap
employee is not programmed. Enter the correct employee code.

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DISPLAY MESSAGES
SIGN OFF REQUIRED
In order to complete this sequence the operator must sign off from the register.
ZERO AMOUNT
The register has been programmed to not allow negative sales.
PRICE LEVEL MISMATCH
The price level attempted in the sale, is not allocated to the PLU, check the price levels set against the
PLU programming
OVERRIDE NOT ALLOWED
The clerk has attempted a manual numeric entry such as manual PLU price but this has been
disallowed within the system settings program option.
WRONG SEQUENCE
The attempted key sequence is incorrect
WRONG COMMAND
The attempt command sequence is invalid for this operation
WRONG FILE NUMBER
The file number accessed is incorrect, for example when sending program IRC this may be printed if
two file sizes are not identical.
WRONG ITEMMIZER
An attempt has been made to print a report for sales totals that do not exist, for example an attempt to
print a Z2 report when only Z1 has been allocated in memory.
UNDER TENDER NOT ALLOWED
An attempt to pay the sale with a value less than the subtotal has been made against a tender key.
Tender the exact amount or more than the subtotal value
OVER TENDER NOT ALLOWED
An attempt to pay the sale with a value greater than the subtotal has been made against a tender key.
Tender the exact amount or less than the subtotal value
CHECK TRACKING ERROR
An attempt to access one of the four check tracking files has failed, either the service mode option, has
not been set to determine which register is storing the check tracking data, or within register the check
has been accessed using one check tracking file and an attempt to store against another is made.
USING
The check or clerk number is in use on another register.
PLU NOT ALLOWED
The PLU has been programmed as disallowed in the key sequence
CONDIMENT PLU NOT ALLOWED
An attempt to sell a condiment PLU without first selling the main product has been made.
NON CONDI PLU NOT ALLOWED
The last PLU sold, was programmed to enforce the sale of a condiment PLU, and the next product was
not a condiment flagged item.

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DISPLAY MESSAGES
FUNCTION KEY NOT ALLOWED
The function key attempted is not allowed as part of this key sequence
THIS KEY IS NOT ALLOWED
An invalid key press has been attempted
NO FUNCTION KEY
An attempt to recall a function which is not a designated function key has been made.
NO PROGRAMMABLE KEY
An attempt to re-program a fixed function key has been made
X/TIME REQUIRED
The x/time function is required during the present key sequence
TIME IN REQUIRED
The register has enforced time clock entry before registration. The time clock entry must be completed
before sales can be made
SIGN ON REQUIRED
The register, requires the entry of an employee number
MEMORY NOT ALLOCATED
The file attempted to be utilised has no corresponding memory allocation.
THIS EMP RPT MUST BE CLEARED
The employee report must be reset within the Z mode position before continuing
ERROR STATUS
The program status of the attempted function or item is incorrect set, this must be re-programmed
before the item can be successful used.
ERROR VALUE
The value entered is not acceptable for this procedure
ERROR SYSTEM OPTION
The programmed system options are set incorrectly for the attempted procedure. For example a check
or clerk access has been attempted and the register storing the data has not been set within the service
mode options.
ERROR EMPLOYEE
The employee number settings are incorrect for the attempted procedure, or an attempt to change the
employee mid operation has been made.
ERROR TABLE NO
The table number entered is not valid during the present procedure, enter an alternative table number
SCALE MOTION
The attached scale, position should be checked

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DISPLAY MESSAGES
OVER WEIGHT
The item currently weighed is greater than the accepted weight
UNDER WEIGHT
The item currently weighed is less than the accepted weight
PROMO NOT ALLOWED
The promotion function key has been disallowed for the current product or procedure
WASTE NOT ALLOWED
The wastage function key is not allowed during the current operation.
DECIMAL ENTRY NOT ALLOWED
The decimal function is used for multiplication entries, an attempt has been made to use the decimal
key within an incorrect sequence.
SPLIT PRICING NOT ALLOWED
The multiplication key has the ability to carry out fractional entries, for split pricing, this feature is not
allowed during this current operation or has been disabled
VOID MODE IS DEACTIVED
Access to the void mode has been restricted within the program system options.
JOB CHANGE REQUIRED
The current clocked on job code, is required to be changed using the time clock entry
JOB CODE CHANGE NOT ALLOWED
The job code change attempted during the time clock procedure is not allowed
PUSH BUTTON ENTRY REQUIRED
The employee sign on has been attempted without using the EMPLOYEE 1 – 10 push button functions.
TENDERING IS NOT ALLOWED
Sale finalization using a tender key has been attempted, however the procedure is disallowed during the
current operation.
OVER REGULAR HOURS PER WEEK
The employee time logged onto the system is over the predefined number of hours per week.
MUST <= LINE# PER TRANSACT
An attempt to enter the number of lines per check greater than the number of lines per transaction has
been made during memory allocation programming
MUST >= LINE# PER SOFT CHECK
An attempt to enter the number of lines per transaction less than the number of lines per check has
been made during memory allocation programming

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DISPLAY MESSAGES
NO STOCK PLU
The product selected for stock maintenance has not been defined as an inventory PLU within the PLU
status group settings
NEGATIVE CARD
It is not possible to enter a negative balance to the smartcard.
LINKED STATUS REQUIRED
The product requires a status group program setting.
RETURN TO THE X MODE
The current procedure must be finalized within X mode before changing the mode lock
ERROR – SLIP PAPER
The paper should be inserted into the external loose leaf paper printer before attempting this operation
LOCAL PRINTER REQUIRED
This procedure requires the programming of a printer physically connected to the register.
MODE ERROR
The mode lock key has been changed mid operation, return to the correct mode position
SET DATE & TIME IS DEACTIVED
The option to program the date and time has been disabled within the program settings
EMPLOYEE SHOULD BE DIFFERENT
The employee entered to complete the sequence should not be the same as the employee currently
entered
TRANSFER NOT ALLOWED
The attempt to transfer a check or clerk balance is not allowed at during the present operation
REQ GALLONAGE AMOUNT
The product to be sold is programmed as a gallonage product and therefore requires the entry in
gallonage format
AVAILABLE ONLY IN CHECK
The attempted operation is only available when a check number is open and in use
SPLIT THIS ITEM IS NOT POSSIBLE
Split pricing or split bill procedure has been attempted against a product which has this option
disallowed
FUNCTION KEY NOT INCLUDED
The function key selected is not allowed within this operation
ERROR POST TENDER
The post tender operation allows the calculation of change for a paid sales, this feature has been
disabled or operated incorrectly.
NO TRACKING DATA IN THIS REG
An attempt to clear the check tracking sales data has been made from a register which is not set within
the service options to store the check tracking data

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DISPLAY MESSAGES
NO TIME KEEP DATA IN HERE
An attempt to clear the employee time keeping data has been made from a register which is not set
within the service options to store the time clock data
MULTIPLICATION LIMIT EXCEED
The value entered is greater than the programmed multiplication maximum limit
TAB OF FIELD 2 TOO BIG
The value entered during the programming of non PLU’s (price inclusive barcodes) is incorrect.
NON PLU CODE RANGE OVER
The program value entered during non PLU’s (price inclusive barcodes) has been entered incorrectly
TARE ENTRY NOT ALLOWED
The attempt to enter the weight of packaging against a product is not allowed during the current
operation
MISC TEND REQUIRED
The miscellaneous tender function key is required as the next key sequence
SAME CHECK TRACK REQUIRED
The register allows the operation of four check tracking files, the opening and closing of the balance
should be carried out on the same check type function key. An attempt has been made to open a
balance using one check type function and closed on another.
NOT SCALEABLE PLU
Registration of a PLU not set as scalable has been made, the correct product type should be sold
EJ BUFFER FULL
The electronic journal memory of transactions, has reached the maximum limit set within the memory
allocation, the report should be reset.
MUST BE START<=END IN RANGE
When entering a range, the end of the range must be greater than the starting value
RANGE OVERLAP
The range entry for reporting or programming is incorrect.
FINAL END SHOULD BE 9 OR 99
The ending value has been entered incorrectly re-enter with either a 9 or 99
NOT PLU
The key selected for the sequence is the incorrect type, re-select a PLU key
NOT WLU
The key selected for the sequence is the incorrect type, re-select a WLU key
PRINT KEY REQUIRED
During registration the print key has been pressed in order to send none kitchen print items to the order
printer, press the Print key again to finalize the key sequence.

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DISPLAY MESSAGES
SURCHARGE NOT ALLOWED
The sale has been restricted preventing the addition of an amount during the current procedure
DECIMAL ENTRY REQUIRED
The current sequence requires the entry of a decimal amount
SYSTEM REG# REQUIRED
The current operation must be carried out on the register set within the service option to store the check
tracking / clerk interrupt and other balance data.
TRAINING EMP FILE REQUIRED
The attempt to print a training report, or access clerk training operations is not possible unless the
training clerk settings have been allocated within the program mode system options
TIME IN/OUT REG# REQUIRED
The time in / out function can not be operated until the service mode settings have been programmed to
determine the register storing time clock sales
CHECK TRACKING REG# REQUIRED
The check tracking function can not be operated until the service mode settings have been programmed
to determine the register storing the check tracking sales
CHECK TRACKING REG# REQUIRED
The check tracking function can not be operated until the service mode settings have been programmed
to determine the register storing the check tracking sales
ELECTRONIC JOURNAL INACTIVE
The electronic journal report can not be printed unless activated within the program mode
CHEQUE ENDORSEMENT REQUIRED
The cheque key has been programmed to force endorsement printing to an external printer, the cheque
endorsement function must be pressed to complete the procedure
EFT TERMINAL TRANS KEY ERROR
The function programmed for credit key payment is not operational
CARD ERROR
The EFT or smartcard is not operating correctly, there is a problem with the card
PRINTER OFF LINE
The printer is powered off or out of paper, correct the problem and then select retry
KV OFF LINE
An attempt to display the sale on a kitchen video has failed, re-check the cable and settings
NO RELOCATABLE KEY
The function is not re-programmable as it is a fixed key
CLERK KEY ERROR
The clerk key lock has been mis-operated, insert the correct key or check the clerk lock.
ENFORCE ACTUAL INVENTORY
The actual stock quantity is required as compulsory during this operation