Samsung AM TNVD Series User manual

Air conditioner
User manual
AM***TNVD** / AM***TNQD**
•Thank you for purchasing this Samsung air conditioner.
•Before operating this unit, please read this user manual carefully and retain it for future
reference.
DB68-08962A-04

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English
Contents
Safety Information 4
Safety Information 4
At a Glance 15
Indoor Unit Overview (WindFree) 15
Display 15
Indoor Unit Overview 16
Display 16
Cleaning and Maintenance 17
Cleaning 17
Maintaining the Air Conditioner 20
Internal protections via the unit control system 21
Appendix 22
Troubleshooting 22
Operation Ranges 24
Technical Specifications 25

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English
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial wastes
for disposal.

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Safety Information
English
Safety InformationSafety Information
Safety Information
WARNING: Read This Manual
Read and follow all safety information and instructions before
installation, use, or maintenance of this appliance. Incorrect
installation, use, or maintenance of this appliance can result in death,
serious injury, or property damage. Keep these instructions with this
appliance. This manual is subject to change. For the latest version, visit
www.samsung.com.
Because the instructions in this manual cover various models, the
characteristics of your air conditioner may differ slightly from those
described. If you have any questions, please contact your service
provider or visit www.samsung.com.
Notices and notes
To make you aware of safety messages and highlighted information,
we use the following notices and notes throughout this manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury
or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
IMPORTANT
Information of special interest
NOTE
Supplementary information that may be useful
Safety Information

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English
Safety InformationSafety Information
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
FOR GENERAL
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible fortheir safety. Children should be
supervised to ensure that they do not play with the appliance.
For use in Europe : This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
IMPORTANT
To perform its antimicrobial function this product has been
treated with the biocide substance Silver zinc zeolite.
Safety Information

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Safety Information
English
Safety InformationSafety Information
FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product
or higher and use the power line for this appliance only. In
addition, do not use an extension line.
•Extending the power line may result in electric shock or fire.
•Do not use an electric transformer. This may result in electric
shock or fire.
•If the voltage/frequency/rated current condition is different, it
may cause fire.
The installation of this appliance must be performed by a
qualified technician or service company.
•Failing to do so may result in electric shock, fire, explosion,
problems with the product, or injury and may also void
warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on
the panels of the Air Conditioner) and circuit breaker dedicated
to the air conditioner.
•Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor
unit is not exposed.
•Failing to do so may result in electric shock, fire, explosion, or
problems with the product.
Do not install this appliance near a heater, or inflammable
material. Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water (rain
drops). Do not install this appliance in a location where gas may
leak.
•This may result in electric shock or fire.

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Safety InformationSafety Information
Never install the outdoor unit in a location such as on a high
external wall where it could fall.
•If the outdoor unit falls, it may result in injury, death or
property damage.
This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic, water pipe, ortelephone line.
•Failing to do so may result in electric shock, fire, and
explosion, or other problems with the product.
•Make sure to use a socket-outlet with ground.
CAUTION
Please coverthe air conditionerwith PE BAG after installation,
and remove it when you start to run air conditioner.
Install your appliance on a level and hard floorthat can support
its weight.
•Failing to do so may result in abnormal vibrations, noise, or
problems with the product.
Install the drain hose properly so that water drains correctly.
•Failing to do so may result in water overflowing and property
damage. Avoid adding drain to waste pipes as odours may
arise in the future.
When installing the outdoor unit, make sure to connect the drain
hose so that draining is performed correctly.
•The water generated during the heating operation in the
outdoor unit may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in
injury, death or property damage.

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Safety Information
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Safety InformationSafety Information
Do not install the product in a place where thermo-hygrostat is
needed (such as server room, machinery room, computer room,
etc.)
•Those places do not provide guaranteed operation condition
of the product therefore performance can be poor in these
places.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest
service centre.
Do not pull or excessively bend the power line. Do not twist ortie
the power line. Do not hook the power line over a metal object,
place a heavy object on the power line, insert the power line
between objects, or push the power line into the space behind
the appliance.
•This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
orderto avoid a hazard.
CAUTION
When not using the air conditionerfor a long period of time or
during a thunder/lightning storm, cut the power at the circuit
breaker.
•Failing to do so may result in electric shock or fire.

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Safety InformationSafety Information
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
•Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or
smoke, cut off the power supply immediately and contact the
nearest service centre.
•Failing to do so may result in electric shock or fire.
In case of a malfunction, immediately stop operation of the
air conditioner and disconnect the entire power system. Then
consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate immediately without touching the power line. Do not
touch the appliance or power line.
•Do not use a ventilating fan.
•A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest
service centre.
•Failing to do so may result in problems with the product,
water leakage, electric shock, or fire.
•Delivery service for the product is not provided. If you reinstall
the product in another location, additional construction
expenses and an installation fee will be charged.
•Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside
where it is exposed to salt in the air, please contact your
nearest service centre.

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Safety Information
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Safety InformationSafety Information
Do not touch the circuit breakerwith wet hands.
•This may result in electric shock.
Do not turn the air conditioner off with the circuit breakerwhile
it is operating.
•Turning the air conditioner off and then on again with the
circuit breaker may cause a spark and result in electric shock
or fire.
After unpacking the air conditioner, keep all packaging materials
well out of the reach of children, as packaging materials can be
dangerous to children.
•If a child places a bag over its head, it may result in
suffocation.
Do not touch the front panel with your hands or fingers during
the heating operation.
•This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/
outlet of the air conditioner.
•Take special care that children do not injure themselves by
inserting their fingers into the product.
Do not strike or pull the air conditionerwith excessive force.
•This may result in fire, injury, or problems with the product.