Samsung Wall Mounted Type Series User manual

02_ features
For easy future reference write the model and serial number
down. You will find your model number on the right side of
the air conditioner.
Model #
Serial #
features of your new
air conditioner
• Cool Summer Offer
On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. This summer, beat the heat with your own
air conditioner.
• Cost Efficient System
Your new air conditioner not only provides maximum cooling power in the summer, but can
also be an efficient heating method in the winter with the advanced “Heat pump” system.
This technology is up to 300% more efficient than electrical heating, so you can further
reduce its running cost. Now, meet year-round needs with one air conditioner.
• A Look for Everywhere
The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.
• function
mode allows you to set a comfortable sleep temperature while saving energy and
having sound sleep.

safety information _03
ENGLISH
safety information
To prevent electric shock, disconnect the power before servicing, cleaning, and installing
the air conditioner.
SAFETY INFORMATION
Before using your new air conditioner, please read this manual thoroughly to ensure that
you know how to safely and efficiently operate the extensive features and functions of
your new appliance.
Because the following operating instructions cover various models, the characteristics
of your air conditioner may differ slightly from those described in this manual. If you have
any questions, call your nearest contact center or find help and information online at
www.samsung.com.
Important safety symbols and precautions:
WARNING
Hazards or unsafe practices that may result in severe
personalinjuryordeath.
CAUTION
Hazards or unsafe practices that may result in minor
personalinjuryorpropertydamage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or
personal injury when using your air conditioner, follow
these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric
shock.
Call the contact center for help.
Note.
Thesewarningsignsareheretopreventinjurytoyouandothers.
Pleasefollowthemcarefully.
Afterreadingthissection,keepitinasafeplaceforfuture
reference.

04_ safety information
safety information
SEVERE WARNING SIGNS
Do not place the air conditioner near hazardous substances or
equipment that releases free flames to avoid fire, explosions or injuries.
• Potential risk of fire hazard or explosion.
Do not install the outdoor unit at an unstable place or elevated surface
where there is potential risk of falling.
• If the outdoor unit falls, it may cause personal injury or loss of property.
Failure or damage may occur if any changes or modification that is not
stated in the installation manual was performed. In this case, user will
be responsible for the repair expenses.
Install the air conditioner away from direct exposure to sunlight,
heating apparatus, and humid places.
• Hang curtains on windows to boost cooling efficiency and to avoid the
risk of electric shock.
Do not cut the power plug and connect to a different power cable.
Do not yank the power cable and touch the power plug with hands.
• Potential risk of fire or electric shock.
Never use a damaged or dusted power plug, power cable, or loosened
power receptacle.
• Potential risk of fire or electric shock.
Install an exclusive circuit breaker and short-circuit breaker for the air
conditioner.
• Potential risk of electric shock or fire.
Do not insert anything such as fingers or branches into the air
conditioner vents while the air conditioner is running.
• Keep the children away from the air conditioner to prevent them from
putting their finger on the air conditioner. Potential risk of personal injury.
Ensure no water gets into the air conditioner.
• Potential risk or electric shock.
• If the water gets into the air conditioner, stop and unplug the power
source immediately.
Turn off the air conditioner using the provided remote control or control
accessory (if provided). Do not unplug to turn off the unit (unless there
is an immediate danger).
Do not run the air conditioner for an extended period of time in a room
with the door closed or with babies, elderly or disabled people.
• Open the door or windows to ventilate your room at least once an hour to
prevent oxygen shortage.
The air conditioner is composed of moving parts. Keep children away
from the unit to avoid physical injury.
WARNING

safety information _05
ENGLISH
Make sure that children take precautions against access to the air
conditioner and they do not play with the unit.
Do not clean the interior of air conditioner on your own.
• You may damage the parts which can cause electric shock or fire
• Consult contact center for cleaning the interior of the air conditioner.
Do not Connect the air conditioner with heating apparatus or attempt to
disassemble,remodel or repair it yourself.
• Potential risk of malfunction, electric shock or fire. If repairs are needed,
consult the contact center.
Consult the place of purchase or contact to install,reinstall or
disassemble the aire conditioner.
• Improper installation carries a risk of unit malfunction, water leakage, electric
shock or fire.
• If installing in specialty areas, such as a factory complex or saline coastal
area, consult the place of purchase or contact center for specific installation
details.
• The units must be installed according to distances declared, in order to
permit accessibility from each side, either to guarantee correct operation of
maintenance or repairing products. The unit’s parts must be reachable and
removable completely under safety condition (for people or things).
Consult a dealer regarding the appropriate measures to prevent the
allowable concentration from being exceeded.
• If the refrigerant leaks, and cause the concentration limit to be exceeded,
hazards due to lack of oxygen in the room may result.
If the indoor unit gets wet, turn the power off immediately and call your
nearest contact center.
• Potential risk of fire or electric shock.
Always make sure that the power supply is compliant with current safety
standards. Always install the air conditioner in compliance with current
local safety standards.
Verify that the voltage and frequency of the power supply comply with
the specifications and that the installed power is sufficient to ensure
the operation of any other domestic appliance connected to the same
electric lines.
Use a rated circuit breaker only.
• Never use steel wires or copper wires as a circuit breaker. It may cause fire
or unit malfunctions.
Do not put undue stress or place heavy object on the power cable.
Do not bend the power cable excessively.
• Potential risk of fire or electric shock.
To protect the product from water and possible shock, you should keep
the power cable and the connection cord of the indoor and outdoor units
in the protection tube.
When opening or closing the front panel, use a stable stool and watch
your steps carefully.
Disconnect the air conditioner from power supply before it is repaired or
disassembled.
Clean the air conditioner after the inner fan stops operating.
• Potential risk of injury or electric shock.

06_ safety information
safety information
SEVERE WARNING SIGNS (CONT’D)
Use a receptacle that has a ground terminal. The receptacle must be
used exclusively for the air conditioner.
• Improper electrical grounding may cause electric shock or fire.
Be sure to ground the unit. Do not connect the ground wire to gas or
water pipes, lighting rods, or telephone grounding lines.
• If the unit is not properly grounded, electric shock may result.
If you smell burning plastic, hear strange sounds, or see smoke coming
from the unit, unplug the air conditioner immediately and call a contact
center.
• Potential risk of fire or electric shock.
CAUTION SIGNS
Do not block or place items in front of the air conditioner. Do not step,
hang onto, or place heavy items on the air conditioner.
• Potential risk of personal injury.
If failure or damage occurs on the conditions of improper use not
followed by the installation manual, there will be an extra labor charge
for installing and construction.
• Potential risk of malfunction, electric shock or fire if repairs or installations
are attempted by a non-qualified service technician.
Do not spray flammable gases such as insecticide near the air
conditioner.
• Potential risk of electric shock, fire or unit malfunction.
Do not open the front grille during operation.
• Potential risk of electric shock or unit malfunction.
Cool air should not flow directly towards people, pets, and plants.
• It is harmful to your health, pets, and plants.
Do not drink drain water coming out of the air conditioner.
• Potential risk of health hazard.
Do not allow children to climb on the air conditioner.
Do not use the air conditioner as a cooling precision instrument for
food, pets, plants, cosmetics or machinery.
Do not pull or give excessive shock to the air conditioner.
• Potential risk of fire, or unit malfunction and there are risk of personal
injury because unit may fall down.
Do not spray water directly on the air conditioner or use benzene,
thinner or alcohol to clean the surface of the unit.
• Potential risk of electric shock or fire.
• Potential risk of damage to the air conditioner.
Do not place any objects, especially containers with liquid.
WARNING
CAUTION

safety information _07
ENGLISH
Do not touch the pipe connected to the air conditioner.
Install the indoor unit away from lighting apparatus using the ballast.
• If you use the wireless remote control, reception error may occur due to
the ballast of the lighting apparatus.
Install the outdoor unit where operating noise and vibration will not
disturb your neighbor and in a well-ventilated area with no obstacle.
• Potential risk of malfunction.
• Operating noise may disturb your neighbor.
Make sure that there are no obstacles or covers that block the air
conditioner.
Allow sufficient space for air circulation.
• Insufficient ventilation may result in poor performance.
If the power cable is damaged, the manufacturer or a qualified service
technician must replace it.
If a power outage occurs while the air conditioner is working, turn off
the power source immediately.
Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy efficiency.
Check for damage on delivery. If damaged, do not install the air
conditioner and call the place of purchase immediately.
Keep indoor temperatures stable and not extremely cold, especially
where there are children, elderly or disabled people.
The packaging material and used batteries of the remote controller
(optional) must be disposed of in accordance with the national
standards.
The refrigerant used in the air conditioner must be treated as chemical
waste. Dispose the refrigerant following national standards.
Have a qualified service technician install the air conditioner and
perform a trial operation.
Firmly connect the drain hose to the air conditioner for proper water
drainage.
Check for damages on the outdoor unit installation pad at least once a
year.
• Potential risk of personal injury or property loss.
When using a wireless remote control, the distance should not be more
than 7 meters from the air conditioner.
If the remote control is not used for a long period of time, remove the
batteries to prevent leakage of electrolyte.
When cleaning the outdoor unit, touch the heat exchanger radiator fins
with extreme care.
• Wearing thick gloves can protect your hands.
Make sure that the condensed water dripping from the drain hose runs
out properly and safely.
The appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety: Young children should be supervised to ensure that they
do not play with the appliance.

08_ safety information
safety information
CAUTION SIGNS (CONT’D)
Inspect the condition, electric connections, pipes and external case of
the air conditioner regularly by a qualified service technician.
Do not open doors and windows in the room being cooled during
operation unless necessary.
Do not block the air conditioner vents. If objects block the air flow, it
may cause unit malfunction or poor performance.
Make sure there are no obstacles under the indoor unit.
• Potential risk of fire or loss of property.
The air conditioner should be used only for the applications for which
it has been designed: the indoor unit is not suitable to be installed in
areas used for laundry.
Our units must be installed in compliance with the spaces indicated
in the installation manual to ensure either accessibility from both
sides or ability to perform routine maintenance and repairs. The units’
components must be accessible and that can be disassembled in
conditions of complete safety either for people or things.
For this reason, where it is not observed as indicated into the
Installation Manual, the cost necessary to reach and repair the unit
(in safety, as required by current regulations in force) with slings,
trucks, scaffolding or any other means of elevation won’t be considered
in-warranty and charged to end user.
Ensure the off-on and protection switches are properly installed.
Do not use the air conditioner if damaged. If problems occur,
immediately stop operation and disconnect the plug from the power
supply.
If the air conditioner will not be used for an extended period of time
(for example, over several months), unplug the power from the wall.
Call the place of purchase or a contact center if repairs are needed.
• Potential risk of fire or electric shock if disassembly or repairs are
attempted by a non-qualified service technician.
CAUTION

contents _09
ENGLISH
APPENDIX
17
17 Troubleshooting
18 Operation ranges
contents
VIEWING YOUR AIR CONDITIONER
10
10 Checking the indoor unit and display
10 Main parts
10 Display
11 Removing the front panel
CLEANING AND MAINTAINING
THE AIR CONDITIONER
12
12 Cleaning the exterior
12 Cleaning the filter
12 Air filter
13 Bio filter
14 Replacing the filter
14 Deodorizing filter
15 Maintaining your air conditioner
15 Periodical checks
16 Internal protections via the unit control system

10_ viewing
viewing your air conditioner
Congratulations on the purchase of the air conditioner. We hope you enjoy the
features of your air conditioner and stay cool or warm with optimal efficiency.
Please read the user manual to get started and to make the best use of the air
conditioner.
CHECKING THE INDOOR UNIT AND DISPLAY
Carefully unpack your air conditioner, and check the unit to make sure it is not
damaged.
Main parts
Display
Your air conditioner may slightly look different from illustration shown above depending on
your model.
Air flow blade
Air intake
Blade pin lever
Power button
Air filter(under the panel)
Air flow blade
Operation indicator
Timer indicator
Turbo indicator

viewing _11
ENGLISH
REMOVING THE FRONT PANEL
Tightly grab both side of the front panel and lift up the panel to open. Then slide the panel towards to
remove the panel.
Power button and Room temperature sensor
You may locate the Power button on the right bottom side of the air conditioner. If the front
panel is open, you can check the room temperature sensor.
You can turn on the air conditioner without the remote control by pressing the Power button.
The room temperature sensor measures indoor room temperature.
Room temperature
sensor
Power button

12_ cleaning and maintaining
cleaning and maintaining the
air conditioner
CLEANING THE EXTERIOR
1. Wipe the surface of the unit with a slightly wet or dry
cloth when needed.
Do not use Benzene, Thinner or
CloroxTM.
They may damage the surface of the
air conditioner and can create a risk of fire.
CLEANING THE FILTER
When cleaning the filter, make sure to unplug the power from the unit. No special tools are needed to clean it.
Air filter
Washable foam based air filter captures large particles
from the air. The filter is cleaned with a vacuum or by
hand washing.
1. Remove the front panel.
Tightly grab both side of the front panel and lift up
the panel to open. Then slide the panel towards you
to remove the panel.
2. Grab the handle and lift it up. Then, pull the Air filter towards you.
3. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with
running water and dry it in a ventilated area.
• For the best conditions, repeat every two weeks.
• If the Air filter dries in a confined(or humid) area, odors may generate. If it occurs,
re-clean and dry it in a well-ventilated area.
4. Insert the Air filter back in its original position.
5. Close the front panel.
CAUTION

cleaning and maintaining _13
ENGLISH
Bio filter
Washable foam based Bio filter leads to reduction in allergens that thrive in polluted air. The filter
is cleaned with a vacuum or by hand washing.
1. Remove the front panel.
Tightly grab both side of the front panel and lift up the panel to open. Then slide the panel
towards you to remove the panel.
2. Slide the Bio filter(color in sky-blue) out to remove it from the slot.
• Bio filter can be placed in any 4 slots beneath the air filter.
• Front panel of your air conditioner is actually not detachable.
3. Clean the Bio filter with a vacuum cleaner or soft brush. Then rinse it with running water and
dry it in a ventilated area.
4. Install the Bio filter back in position.
5. Close the front panel.
Clean the Bio filter every 3 months. The cleaning term may differ on usage and
environmental conditions.

14_ cleaning and maintaining
REPLACING THE FILTER
Replacement filter may be purchased from the retail store or ordered from the dealer where you purchased
the unit. If you cannot find one, please call a contact center.
Deodorizing filter
Deodorizing filter absorbs efficiently cigarette smoke, pet odors and other unpleasant smells.
Deodorizing filter cleaning is simple, just remove old filter and install a new one.
1. Remove the front panel.
Tightly grab both side of the front panel and lift up the panel to open. Then slide the panel
towards you to remove the panel.
2. Slide the Deodorizing filter(color in black) out to remove it from the slot.
• Deodorizing filter can be placed in any 4 slots beneath the air filter.
• Front panel of your air conditioner is actually not detachable.
3. Install the new Deodorizing filter back in position.
4. Close the front panel.
• The replacement timing of the Deodorizing filter differs depending on usage and
environmental conditions.
• Even if Deodorizing and Bio filters are installed in an inverted position, it will not affect its
filtration system.
cleaning and maintaining the
air conditioner

cleaning and maintaining _15
ENGLISH
MAINTAINING YOUR AIR CONDITIONER
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in
best condition.
1.Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4
hours and disconnect the power plug. There may be internal damage
if moisture is left in components.
2.Before using the air conditioner again, dry the inner components of
the air conditioner again by running in Fan mode for 3 to 4 hours. This
helps remove odors which may have generated from dampness.
Periodical checks
Refer to the following chart to maintain the air conditioner properly.
Type Description Monthly Every4
months
Oncea
year
Indoor unit
Clean the air filter ( 1)

Clean the condensate drain pan (2)

Thoroughly clean the heat exchanger (2)

Clean the condensate drain pipe (2)

Replace the remote control batteries ( 1)

Outdoor unit
Clean the heat exchanger on the outside of
the unit (2)

Clean the heat exchanger on the inside of
the unit (2)

Clean the electric components with jets of
air (2)

Verify that all the electric components are
firmly tightened (2)

Clean the fan (2)

Verify that all the fan assembly is firmly
tightened (2)

Clean the condensate drain pan (2)

The checks and maintenance operations described are essential to guarantee the
efficiency of the air conditioner. The frequency of these operations varies according to the
characteristics of the area, the amount of dust, etc.
(1) The described operations should be performed more frequently if the area of installation
is very dusty.
(2) These operations must always be performed by qualified personnel. For more detailed
information, see the Installation Manual.

16_ cleaning and maintaining
MAINTAINING YOUR AIR CONDITIONER
Internal protections via the unit control system
This internal protection operates if an internal fault occurs in the air conditioner.
Type Description
Against cold air
The internal fan will be off to against cold air when the heat pump is
heating.
De-ice cycle
The internal fan will be off to against cold air when the heat pump is
heating.
Anti-protection of
internal battery
The compressor will be off to protect internal battery when the air
conditioner operates in Cool mode.
Protect compressor
The air conditioner does not start operating immediately to protect the
compressor of the outdoor unit after it has been started.
If the heat pump is operating in Heat mode, De-ice cycle is actuated to remove frost from
an outdoor unit that may have deposited at low temperatures.
The internal fan is switched off automatically and restarted only after the de-ice cycle is
completed.
When de-ice cycle is operating,it may make strange sound. It is normal operation for the
product safety.
cleaning and maintaining the
air conditioner

appendix _17
ENGLISH
appendix
TROUBLESHOOTING
Refer to the following chart if the air conditioner operates abnormally. This may
save time and unnecessary expenses.
PROBLEM SOLUTION
The air conditioner
does not operate
immediately
after it has been
restarted.
•Because of the protective mechanism, the appliance
does not start operating immediately to keep the unit
from overloading.
The air conditioner will start in 3 minutes.
The air conditioner
does not work at
all.
•Check that the power plug is properly connected. Insert
the power plug into the wall socket correctly.
•Check if the circuit breaker is switched off.
•Check if there is a power failure.
•Check your fuse. Make sure it is not blown out.
The temperature
does not change.
•Check if you selected Fan mode.
Press the Mode button on the remote control to select
another mode.
The cool(warm)
air does not come
out of the air
conditioner.
•Check if the set temperature is higher(lower) than the
current temperature. Press the Temperature  or
button on the remote control to change the set
temperature. Press the Temperature  or button to
increase or decrease the temperature.
•Check if the air filter is blocked by dirt. Clean the Air
filter every two weeks.
•Check if the air conditioner has just been turned on. If
so, wait 3 minutes.
The fan speed
does not change.
•Check if you selected Auto or Dry mode.
The air conditioner automatically adjusts the fan speed
to Auto in Auto/Dry mode.
Timer function
does not set. •Check if you press the Power &Set/Cancel button
on the remote control after you have set the time.
Odors permeate
in the room during
operation.
•Check if the appliance is running in a smoky area or if
there is a smell entering from outside. Operate the air
conditioner in Fan mode or open the windows to air out
the room.
The air conditioner
makes a bubbling
sound.
•A bubbling sound may be heard when the refrigerant
is circulating through the compressor. Let the air
conditioner operate in a selected mode.
Water is dripping
from the air flow
blades.
•Check if the air conditioner has been cooling for an
extended period of time with the air flow blades pointed
downwards. Condensation may generate due to the
difference in temperature.

18_ appendix
PROBLEM SOLUTION
Remote control is
not working.
•Check if your batteries are depleted.
•Make sure batteries are correctly installed.
•Make sure nothing is blocking your remote control
sensor.
•Check that there are strong lighting apparatus near
the air conditioner. Strong light which comes from
fluorescent bulbs or neon signs may interrupt the
electric waves.
If the outdoor temperature is too low when heat mode is operating, special
operation will operate and it may make strange sound.It is normal operation
for the product safety.
OPERATION RANGES
The table below indicates the temperature and humidity ranges the air conditioner can be operated within.
Refer to the table for efficient use.
MODE OPERATIONALTEMPERATURE INDOORHUMIDITY IFOUTOFCONDITIONS
INDOOR OUTDOOR
COOLING 60˚F to 90˚F
(16˚C to 32˚C)
23˚F to 118˚F
(-5˚C to 48˚C) 80% or less
Condensation may occur on
the indoor unit with risk to have
either water blow off or drops on
the floor.
HEATING 81˚F (27˚C)
or less
-4˚F to 75˚F
(-20˚C to 24˚C) -Internal protection triggers and
the air conditioner will stop.
DRYING 60˚F to 90˚F
(16˚C to 32˚C)
23˚F to 118˚F
(-5˚C to 48˚C) -
Condensation may occur on
the indoor unit with risk to have
either water blow off or drops on
the floor.
The standardized temperature for heating is 45˚F(7˚C). If the outdoor temperature drops to 32˚F(0˚C) or
below, the heating capacity can be reduced depending on the temperature condition.
If the cooling operation is used at over 90˚F(32˚C)(indoor temperature), it does not cool at its full
capacity.
appendix

appendix _19
ENGLISH

QUESTIONS OR COMMENTS?
COUNTRY CALL ORVISITUSONLINEAT
CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca (English)
www.samsung.com/ca_fr (French)
MEXICO 01-800-SAMSUNG(726-7864) www.samsung.com
U.S.A
- Consumer Electronics 1-800-SAMSUNG(726-7864) www.samsung.com
ARGENTINE 0800-333-3733 www.samsung.com
URUGUAY 40543733 www.samsung.com
PARAGUAY 98005420001 www.samsung.com
BRAZIL 0800-124-421
4004-0000 www.samsung.com
CHILE 800-SAMSUNG(726-7864)
From mobile [phone] www.samsung.com/cl
BOLIVIA 800-10-7260 www.samsung.com
COLOMBIA 01-8000 112 112
Bogotá: 6001272 www.samsung.com/co
COSTA RICA 0-800-507-7267 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
DOMINICA 1-800-751-2676 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
ECUADOR 1-800-10-7267 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
NICARAGUA 00-1800-5077267 www.samsung.com
HONDURAS 800-7919267 www.samsung.com
EL SALVADOR 800-6225 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
GUATEMALA 1-800-299-0013 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
HONDURAS 800-27919267 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
JAMAICA 1-800-234-7267 www.samsung.com
NICARAGUA 00-1800-5077267 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
PANAMA 800-7267 www.samsung.com/latin (Spanish)
www.samsung.com/latin_en (English)
PERU 0-800-777-08(Only from landline)
336-8686 (From HHP & landline) www.samsung.com
PUERTO RICO 1-800-682-3180 www.samsung.com
TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) www.samsung.com
VENEZUELA 0-800-100-5303 www.samsung.com

Air Conditioner
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please
register your product at
www.samsung.com/register
AQ09VSeries
AQ12VSeries
AQ18VSeries
AQ24VSeries
Wall Mounted Type Series
DB68-03773A-1
FRESEN PT