Samsung DCS Compact User manual

CONTENTS

CONTENTS
GENERAL DESCRIPTION SECTION
PART DESCRIPTION PAGE
1SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION...................................................... 1.1
1.2 TECHNOLOGY ............................................................................ 1.3
1.3 PROGRAMMING ......................................................................... 1.3
2HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT.................................................................... 2.1
2.2 EXPANSION KIT.......................................................................... 2.1
2.3 RAM PACKS ................................................................................ 2.2
2.4 INTERFACE CARDS ................................................................... 2.2
2.5 STATION EQUIPMENT................................................................ 2.3
3SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS ................................................ 3.1
3.2 DIMENSIONS AND WEIGHTS.................................................... 3.1
3.3 ENVIRONMENTAL LIMITS .......................................................... 3.1
3.4 CABLE REQUIREMENTS ........................................................... 3.2
3.5 SYSTEM TONES ......................................................................... 3.2
3.6 KEYSET LED INDICATIONS ....................................................... 3.4
3.7 RESERVE POWER DURATION ESTIMATES ............................ 3.4
4FEATURES
4.1 SYSTEM FEATURE DESCRIPTIONS ...................................... 4.1.2
4.2 STATION FEATURE DESCRIPTIONS ..................................... 4.2.1
4.3 DISPLAY FEATURE DESCRIPTIONS...................................... 4.3.1
4.4 SAMPLE SMDR PRINTOUT..................................................... 4.4.1
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID....................... 4.5.1
5USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE ..................................... 5.1
5.2 FCC REQUIREMENTS................................................................ 5.1
5.3 TELEPHONE COMPANY INTERFACES ..................................... 5.2
5.4 SAFETY TESTS .......................................................................... 5.3
5.5 MUSIC ON HOLD WARNING...................................................... 5.3
TABLE OF CONTENTS

DCS COMPACT GENERAL SYSTEM DIAGRAM
PRINTER OR CALL ACCOUNTING
SYSTEM
STANDARD TELEPHONE
TONE / PULSE
SAMSUNG SINGLE
LINE TELEPHONE
CORDLESS
PHONE
ANSWERING
MACHINE
EXTERNAL MUSIC
SOURCES
DOOR PHONES
EXTERNAL PAGING
4 ZONES
UPS
UNINTERRUPTIBLE
POWER SUPPLY
110V AC
LOUD BELL
TELEPHONE
LINES
• LOOP LINES
• DISA
• TIE LINES
FACSIMILE
VOICE MAIL / AUTO
ATTENDANT SYSTEMS
STANDARD 24B KEYSET
7 BUTTON KEYSET
LCD 24B KEYSET
AOM
COMPUTER
SYSTEM
PROGRAMMING
REMOTE
PROGRAMMING
COMPUTER
TELEPHONY
INTEGRATION
CONTENTS

CONTENTS
PART 1. SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION
The PROSTAR DCS COMPACT is an expandable digital hybrid key telephone system
that begins with four C.O. line ports and eight keyset ports and expands to ten C.O. line
ports and 22 stations (see Figure 1–1). In addition, up to ten keyset daughterboards may
be added to the system to provide the maximum configuration of ten C.O. line ports and
32 stations.
Two types of telephones can be connected to the system: proprietary digital stations called
“keysets” that connect to DLI (Digital Line Interface) ports and standard telephone sets,
generally called “single line telephones” that connect to SLI (Single Line Interface) ports.
The above chart describes configurations using the basic Key Service Unit and 2 x 4
expansion cards. However, by using the DCS COMPACT’s unique keyset daughterboards
(KDBs), which are installed in the base of a digital keyset, the capacity of the system can
be increased by one station per KDb. Installing a KDb-DLI adds another digital port while
a KDb-SLI adds a single line port. Mix and match these two types of KDb for up to a total
of ten KDBs in the system. Using this method allows the DCS COMPACT to expand to a
maximum of 30 stations. Adding the optional 2 SLI card to the Key Service Unit provides
a further two SLI ports. The combination of the basic 4 x 8 Key Service Unit plus three 2 x
4 expansion cards plus ten KDBs plus a 2 SLI card provides a maximum configuration of
ten C.O. lines and 32 stations plus miscellaneous circuits.
1.1

CONTENTS
1.2
CONFIGURATION NOTES
1. Only one 2 SLI card can be installed in the system.
2. Only one MISC card can be installed in the system.
3. Only three 2 x 4 cards can be installed in the system.
4. Only ten KDbs can be installed in the system.

CONTENTS
1.2 TECHNOLOGY
SWITCHING
System switching is accomplished by means of a custom IC “engine” that provides 256
switchable digital channels. Each of the 256 digital channels is automatically assigned to
carry voice or data as required by system operation in a PCM format. In addition to the 256
channels mentioned above, the system also utilizes Digital Signal Processors or DSPs.
Each DSP may be configured by the switching control program as a DTMF sender, a
DTMF receiver or a C.O. tone detector on a per-call basis. The engine chip contains four
DSP channels and an additional four DSPs are added when a MISC card is installed. This
means that the system contains a total of eight DSP channels when fully expanded. The
DSP channels are fully shared throughout the system as a common resource.
MEMORY
The system operates using stored program control. This program is stored in either two
EPROM chips (1024 Kbytes of memory) or four EPROM chips (2048 Kbytes of memory)
depending on the feature package. All specific customer data is stored in non-volatile
random access memory (NV-RAM) located on the removable RAM pack. It is protected by
a Ni-Cd (NICAD) battery providing up to 30 days of memory protection.
MICROPROCESSORS
The DCS COMPACT uses distributed processing. The system’s primary processor is a 16
bit Motorola®MC68000 operating at a clock speed of 8 MHz. The secondary level of
processing is done in the keysets. The digital keyset uses a Hitachi H8 processor for data
communication within the DCS COMPACT.
1.3 PROGRAMMING
The DCS COMPACT comes with default data. This data provides for operation within
seconds after applying power. All trunks and stations are assigned according to the de-
fault numbering plan. This numbering plan is flexible and may be changed if so desired.
The technician customizes this default data to meet the end user’s requirements.
The system can be programmed from any display keyset without interrupting normal sys-
tem operation. There are three levels of programming: TECHNICIAN, CUSTOMER and
STATION. The technician level has access to all programs and can allow the customer
access to system programs as needed. Technician and customer access are controlled
by different security passcodes.
The DCS COMPACT also allows the use of a proprietary computer program called
CPCMMC. This permits a technician to program the system using a personal computer.
CPCMMC can be used on-site to modify the customer database or to download (save) the
entire customer database to a file. This file can then be saved as a backup and uploaded
when required to restore the database.
Through the use of modems, CPCMMC can access a DCS COMPACT system remotely
(off-site) to make database changes or perform uploads or downloads of the customer
database as if the technician were on-site.
1.3

CONTENTS
PART 2. HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT
The DCS COMPACT Key Service Unit (see Figure
2–1) is a single plastic cabinet containing the follow-
ing:
lA power supply
lProcessing, switching and the system operating
program
lFour Caller ID compatible loop start C.O. inter-
faces with a replaceable 4 C.O. protection card
(4COP)
lEight 2B+D digital keyset interfaces
lOne MOH/BGM input
lOne page output
lOne auxiliary relay
lPower failure circuits for the first two C.O. lines
2.2 EXPANSION KIT
The optional expansion kit (see Figure 2–2) consists of a backplane PCB with connectors
for three 2 x 4 expansion cards and a plastic rack to support the cards. The kit is installed
inside the basic KSU and connects to the KSU motherboard via a 50 pin ribbon cable and
two pairs of ground wires.
2.1
FIGURE 2–1
FIGURE 2–2

CONTENTS
2.3 RAM PACKS
To operate, the KSU must
be equipped with a RAM
pack to hold the customer
database (see Figure 2–
3). There are two types of
RAM pack available—
RAM packs 1 and 2, de-
scribed below.
RAM PACK 1 contains:
lCustomer database
contained in 256
Kbytes of battery pro-
tected memory and the
Real Time Clock circuit
RAM PACK 2 contains:
lCustomer database contained in 256 Kbytes of battery protected memory and the Real
Time Clock circuit
lAdditional 256 Kbytes of battery-protected memory for the Caller ID features and to
increase the speed dial library to 1500 numbers
2.4 INTERFACE CARDS
A. The 2 SLI card is installed in a dedicated slot on the KSU motherboard. The card
provides two single line telephone interfaces equipped with OPX protection and the
ability to provide a loop disconnect signal.
B. The 2 x 4 DLI card provides two Caller ID-compatible loop start C.O. interfaces and
four 2B+D DLI ports.
C. The 2 x 4 SLI card provides two Caller ID-compatible loop start C.O. interfaces, four
SLI ports for industry standard single line telephones and the ability to provide a loop
disconnect signal. NOTE: This card does not provide OPX protection.
D. The 2 E & M x 4 DLI card provides two two wire (TL11M) tie line interfaces and four
2B+D DLI ports.
E. The MISC 1 card provides a second MOH/BGM input, four page zone control relays,
two serial I/O ports and four DSP circuits. It is recommended that this card be used in
situations requiring heavy single line telephone use.
F. The MISC 2 card is similar to the MISC 1 but with the addition of Caller ID decoding
circuits.
G. The KDb-DLI board, if installed in a digital keyset, will provide a second DLI port for the
connection of a digital station device.
H. The KDb-SLI board, if installed in a digital keyset, will provide an SLI port for the
connection of a standard telephone device. NOTE: The SLI port on a KDb-SLI cannot
provide disconnect signal or OPX protection.
2.2
FIGURE 2–3

CONTENTS
2.3
2.5 STATION EQUIPMENT
LCD 24B Keyset (See Figures 2–4)
lBuilt-in speakerphone
l24 programmable keys (16 with tri-
colored LEDs)
lFour fixed function keys
l32 character display (2 x 16) with three
associated soft keys and a scroll key
lUP/DOWN buttons for digital control of
speaker, handset and ringer volumes
lEight selectable ring tones
lDesk- or wall-mounted
lAvailable in almond or charcoal
STD 24B Keyset (See Figures 2–5)
lBuilt-in speakerphone
l24 programmable keys (16 with tri-
colored LEDs)
lFour fixed function keys
lUP/DOWN buttons for digital control of
speaker, handset and ringer volumes
lEight selectable ring tones
lDesk- or wall-mounted
lAvailable in almond or charcoal
LCD 12B Keyset (see Figures 2–6)
l32 character display (2 x 16) with three
associated soft keys and a scroll key
lBuilt-in speakerphone
l12 programmable keys (six with tri-
colored LEDs)
lFour fixed function keys
lUP/DOWN buttons for digital control of
speaker, handset and ringer volumes
lEight selectable ring tones
lDesk- or wall-mounted
lAvailable in almond or charcoal
FIGURE 2–4
FIGURE 2–5
FIGURE 2–6

CONTENTS
2.4
Basic 12B Model Keyset
(see Figures 2–7)
lBuilt-in speakerphone
l12 programmable keys (six with tri-
colored LEDs)
lFour fixed function keys
lUP/DOWN buttons for digital control of
speaker, handset and ringer volumes
lEight selectable ring tones
lDesk- or wall-mounted
lAvailable in almond or charcoal
7 Button Model Keyset (see Figures 2–8)
l7 programmable keys
lThree fixed function keys
lUP/DOWN buttons for digital control of
speaker and ringer volumes
lEight selectable ring tones
lDesk or wall mounted
lAvailable in almond or charcoal
FIGURE 2–7
FIGURE 2–8
32 Button Add-On Module (AOM)
(see Figures 2–9)
l32 programmable keys
lTwo fixed function keys
lUP/DOWN buttons for digital control of
speaker and ringer volumes
lAvailable in almond or charcoal
lOne or two can be assigned to any DCS
keyset to provide executive off-hook voice
announce and additional programmable
keys (see Figure 2–10)
lCan operate as a stand-alone handsfree
telephone unit
FIGURE 2–9

CONTENTS
2.5
Door Phone Interface Module (DPIM) and
Door Phone (see Figures 2–11 and 2–12)
lThe DPIM adapts any DLI circuit for use
with the door phone unit
lCommonly used to request entry through
locked doors (interior or exterior) or as a
room monitoring box
lProvides contact control to be used with
customer-provided electric door lock
lDoor phone is wall-mounted
lDoor phone is weather resistant
FIGURE 2–10
FIGURE 2–11
FIGURE 2–12

CONTENTS
2.6
FIGURE 2–13
Computer Telephony Module (CTM) (See Figure 2–13)
lProvides RS232 connection via DB9 for TAPI applications
lConnects with any DLI port
Single Line Telephone (See Figure 2–14)
lFour fixed function keys: hold, flash,
new call, and monitor.
lData Port: selectable to share station
extension or utilize a separate extension
lOn hook dialing
lMessage Waiting/Ring Indicator
lDesk or wall mounted
lRing volume control
lFour available ring tones.
lAvailable in almond and black
Note: This single line telephone set is
FCC approved for direct connection
to the public telephone network.
FCC # A3LKOR-24627-TE-T REN 0.9B
UL LISTED 19X9 FILE # ETI 8093
FIGURE 2–14

CONTENTS
3.1
PART 3. SPECIFICATIONS
The following tables provide technical data for the DCS COMPACT hybrid/key telephone
system.
3.1 ELECTRICAL SPECIFICATIONS
AC INPUT 120 (88–132) VAC (48–63 Hz)
POWER CONSUMPTION (MAX) 97 WATTS MAXIMUM
FUSE RATING 3 AMP
BTU RATING (MAX) 5.5 BTU/MINUTE
+5 VOLTS 2.0 AMPS MAX
DC OUTPUT –5 VOLTS 0.5 AMPS MAX
–48 VOLTS 1.0 AMPS MAX
3.2 DIMENSIONS AND WEIGHTS
HEIGHT WIDTH DEPTH WEIGHT
DCS COMPACT BASIC SYSTEM: 22.5" 14.25" 5" 16 lb.
SINGLE CABINET
EXPANDED SYSTEM 22.5" 14.25" 5" 22 lb.
DIGITAL KEYSET (ALL MODELS) 4.25" 8.50" 9" 2 lb. 9 oz.
ADD-ON MODULE 4.25" 4.25" 9" 1 lb. 3 oz.
DOOR PHONE 5" 3.88" 1.25" 6.8 oz.
3.3 ENVIRONMENTAL LIMITS
OPERATING TEMPERATURE 32–104 °F/1–40 °C
STORAGE TEMPERATURE -13–158 °F/-10.5–70 °C
HUMIDITY 10%–90% NON-CONDENSING

CONTENTS
3.4 CABLE REQUIREMENTS
EQUIPMENT CABLE AWG MAX FEET MAX METERS
DIGITAL KEYSETS 1 PR. TWISTED 24 1300 400
ADD-ON MODULES 1 PR. TWISTED 24 1300 400
SINGLE LINE STATION 1 PR. TWISTED 24 3000 1 KM
DOOR PHONE 2 PR. TWISTED 24 330* 100
*This is the maximum length of the cable between the door phone and the DPIM. The
DPIM can be installed up to 900 cable feet from the KSU.
3.5 SYSTEM TONES
TONE FREQUENCIES CADENCE
DIAL TONE 350 + 440 Hz CONTINUOUS
RING BACK TONE 440 + 480 Hz 1 sec on + 3 sec off
BUSY TONE 480 + 620 Hz 0.5 sec on + 0.5 sec off
DND/NO MORE CALLS 480 + 620 Hz 0.25 sec on + 0.25 sec off
ERROR TONE 480 + 620 Hz 0.25 sec of each tone
CONFIRMATION TONE 350 + 440 Hz Three bursts of tone
0.1 sec on + 0.1 sec off
TRANSFER/CONF 350 + 440 Hz 0.1 sec on + 0.1 sec off
3.2

CONTENTS
3.3
SYSTEM TONES

CONTENTS
3.6 KEYSET LED INDICATIONS
CONDITION LED COLOR LED ON LED OFF
LINE IDLE OFF –OFF
LINE IN USE RED/GREEN STEADY –
RECALL AMBER 500 ms 500 ms
CALL ON HOLD RED/GREEN 500 ms 500 ms
RINGING C.O. CALL RED/GREEN 100 ms 100 ms
RINGING INTERNAL CALL GREEN 100 ms 100 ms
DND INDICATION RED 100 ms ON/100 ms OFF 500 ms
for 500 ms
3.7 RESERVE POWER DURATION ESTIMATES
(in minutes)*
NO. OF UPS CAPACITY IN VOLT AMPS (VA)
STATIONS 250 400 450 600 900 1250 2000
4 65 160 200 245 360 490 930
8 45 110 135 160 240 320 625
12 40 90 115 140 200 280 535
16 30 75 90 110 160 220 415
24 25 50 70 85 120 175 380
32 20 45 60 75 100 150 330
*These are approximate values based on an idle system. The greater the C.O. line activity
on the system, the lower these readings will become. In addition, specific UPS devices,
due to their internal construction, can have greater or lesser values.
3.4

CONTENTS
PART 4. FEATURES
SYSTEM FEATURES
4.1.1
Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Automatic Hold
Background Music
Caller ID†
Name/Number Display
Next Call
Save CID Number
Store CID Number
Inquire Park/Hold
CID Review List
Investigate
Abandon Call List (50)
CID on SMDR
Number to Name Translation (250)
Call Forwarding
All Calls
Busy
No Answer
DND
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold
Exclusive
System
Remote
Call Park and Page
Call Pickup
Directed
Groups (20)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Conference
Add On (5 Party)
Unsupervised
Computer Telephony Integration (CTI)†
TAPI
Data Security
Database Printout
Dialed Number Identification Service
(DNIS)†
Day/Night Routing
Busy or Camp-On Option
Direct In Lines
Direct Inward Dialing (DID)
†
Day/Night Routing
Busy or Camp-On Option
Direct Inward System Access (DISA)
Direct Trunk Selection
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
E & M Tie Lines
Executive Barge-In (Override)
Station or Trunk
With/Without Warning Tone
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
Day Ring Assignments
Night Ring Assignments
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Least Cost Routing
Live System Programming
From any Display Keyset
With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Instructions
Microphone On/Off per Station
Music on Hold—Flexible
Night Service
Automatic
Manual
Off Premises Extensions (OPX)
Operator Group
Overflow
Operator
Station Group
Paging
Internal Zones (4)
External Zones (4)
All Internal
All External
Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming—PC
Ring Over Page
Single Line Connections
Speed Dial Numbers (1500)
Station List (50 Max)
System List (500 Max)
Speed Dial by Directory
Station Hunt Groups (30)
Distributed
Sequential
Unconditional
Station Message Detail Recording
(SMDR)
System Alarms
System Directory
Toll Restriction
By Day or Night
By Line or Station
Eight Dialing Classes
Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
Screened/Unscreened
Voice Mail Transfer Key
With Camp-On
Trunk Groups (11)
Universal Answer
Voice Mail Integration
Walking Class of Service
†Requires optional hardware and/or software. Ask your dealer for details.
Directory Names

CONTENTS
4.1 SYSTEM FEATURE DESCRIPTIONS
ACCOUNT CODE ENTRY
Station users may enter an account code (maximum 12 digits) before hanging up from
a call. This account code will appear in the SMDR printout for that call record. Keyset
users may enter this code using an account (ACCT) key without interrupting a conver-
sation. Single line set users must temporarily interrupt the call by hook-flashing and
dialing the feature access code. Account codes can be up to 12 digits long. Characters
can include the digits 0–9.
FORCED
When forced, they are always verified from a system list of 250 entries. Account codes
are always printed on the SMDR report. Account codes can be up to 12 digits long.
They can contain the digits 0–9.
VOLUNTARY
Users may elect to enter an account code for any call. Characters can include the
digits 0–9, star (3) and #.
ALL CALL VOICE PAGE
Users can page all the internal and all the external paging zones at the same time by
dialing the All Page code. Keysets may be restricted from making or receiving pages in
system programming. A maximum of 30 keysets can be programmed to receive page
announcements.
ATTENTION TONE
To get your attention, a brief tone precedes all page announcements or intercom voice
calls. There are separate programmable duration timers for page and voice announce
tones.
AUTHORIZATION CODES
Authorization codes are used to give permission to make a call. These four digit autho-
rization codes can be either forced or voluntary. When used, authorization codes will
automatically change the dialing station’s class of service to the level assigned to the
authorization code. Authorization codes may or may not be programmed to print on
SMDR.
FORCED
When a station is programmed for forced authorization the user must always enter this
code before dialing is allowed. The dialed authorization code is verified from a system
list of 100 entries.
4.1.2

CONTENTS
4.1.3
VOLUNTARY
Any station user can always enter an authorization code before he/she begins dialing.
The dialed authorization code is verified from a system list of 100 entries.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk key,
route key or CALL button automatically places the call on hold when this feature is
enabled. Pressing TRANSFER, CONFERENCE, PAGE or a DSS key will always auto-
matically place a C.O. call on hold. Intercom calls can only be automatically held by
pressing the TRANSFER or CONFERENCE keys. Each keyset user can enable or
disable automatic hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when optional
external sources are installed. Each user may adjust this level by the use of a volume
control program at the selected keyset.
CALLER ID
This feature requires that optional software and hardware be installed in the DCS
COMPACT KSU. In addition, the Caller ID service must be provided by your local
telephone company. The availability of the calling party name or number depends on
the type of CID service offered by your local telephone company. The Caller ID feature
is dependent on having an LCD keyset to show the name or number in the top line of
the display.
NOTE: Requires optional hardware and/or software. Ask your dealer for details.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the CID name or CID number
in the display. Regardless of which one is selected to be seen first, the N/N key is
pressed to view the other piece of CID information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID information associated with this next call in
queue at your station. Either the CID name or CID number will show in the display
depending on your N/N selection.
SAVE CID NUMBER
At any time during an incoming call that provides CID information, you may press the
SAVE key. This saves the CID number in the Save Number feature. Pressing the
SAVE number redial key will dial the CID number. The system must be using LCR to
dial the saved number.

CONTENTS
STORE CID NUMBER
At any time during an incoming call that provides CID information, you may press the
STORE key. This saves the CID number as a speed dial number in your personal
speed dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you may
view the Caller ID information before you retrieve the call. This will influence how you
choose to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to their
stations. This list can be from ten to fifty calls in a first-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your station but that you did not
answer. When reviewing this list, you can press one button to dial the person back.
The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a special class of service to investigate any
call in progress. If CID information is available for an incoming call, you will know to
whom this station is speaking. On outgoing calls, you can see who was called. After
investigating, you may barge-in on the conversation, disconnect the call or hang-up.
WARNING: Barge-in without tone may violate state or federal laws concerning the right to
privacy. STA is in no way responsible for the misuse of this feature.
ABANDON CALL LIST (50)
The system has a system-wide abandon call list that stores CID information for the last
50 calls that rang but were not answered. The list is accessed using the system admin-
istrator passcode. When reviewing this list, you are provided options to CLEAR the
entry or DIAL the number. You can use the NND key to toggle between the CID name,
CID number and the date and time the call came in. The system must be using LCR to
dial numbers from the abandon call list.
CID ON SMDR
The Station Message Detail Records report can be set to include CID name and num-
ber for incoming calls. This format expands the print out to 113 characters. You must
use a wide carriage printer or an 80 column printer set to the condensed print option.
NUMBER TO NAME TRANSLATION (250)
The system provides a translation table for 250 entries. When the CID number is
received, the table is searched. When a match is found, the system will display the
corresponding name. This will allow users in areas that do not support deluxe Caller ID
to provide names for regular callers.
4.1.4