Samsung OfficeServ 7000 Series Owner's manual

Ed. 00
OfficeServ 7000 Series Call Server
Programming Manual

COPYRIGHT
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No information contained herein may be copied, translated, transcribed or duplicated for any commercial pur-
poses or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
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companies.
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©2008 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
10BPurpose
This guide describes a programming method for the OfficeServ 7000 Series system users.
OfficeServ 7000 Series allows you to utilize a digital phone to simply change the system
setup. Likewise, using a phone to change the system setup is called MMC (Man Machine
Communication) program. This guide describes how to program a digital phone.
11BAudience
This guide is intended for users who program the MMC of the OfficeServ 7000 Series sys-
tem.
12BGuide Contents
This guide is composed of two Chapters andAbbreviation. Each chapter is introduced as
follows:
1059BCHAPTER 1. Overview of MMC Programming
This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.
1060BCHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in nu-
merical order.
1061BABBREVIATION
Acronyms frequently used in this document are described.

INTRODUCTION
II Samsung Business Communications
13BConventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
14BConsole Screen Output
yThe lined box with ‘Courier New’ font will be used to distinguish between the main
content and console output screen text.
y‘Bold Courier New’font will indicate the value entered by the operator on the
console screen.

INTRODUCTION
Samsung Business Communications III
15BReference Guides
The following guides are also provided with your OfficeServ 7000 Series system.
1062BOfficeServ 7000 Series Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7000 Series sys-
tem.
1063BOfficeServ 7000 Series General Description
Describes the business features available with the OfficeServ 7000 Series system.
1064BWIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7000 Series system.
16BRevision History
EDITION DATE OF ISSUE REMARKS
00 03. 2008. First Edition

SAFETY CONCERNS
© SAMSUNG Electronics Co., Ltd. IV
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
17BSymbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

SAFETY CONCERNS
Samsung Business Communications V
18BWarning
Caution Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any
laws. Samsung is not responsible for any illegal use of this feature.
19BCaution
CALL COST (MMC 508)
Changing this value when there is a call in progress may result in an inaccurate
call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.
When changing the MMC [506], [807], [812] and [816]
MMC [506], [510], [807], [812] and [816] should not be changed from the default
levels without the assistance of the local SAMSUNG distributor.
Compliance with the National Version Standards
For the national version, OfficeServ 7000 Series is designed to comply with the
standards of the corresponding country. Therefore, if you need to use MMC 812
(Set Country Code), please consult your dealer for advice.
WARNING
CAUTION

TABLE OF CONTENTS
© SAMSUNG Electronics Co., Ltd. VI
TABLE OF CONTENTS
UINTRODUCTIONUI
UPurposeU...........................................................................................................................................I
UAudienceU..........................................................................................................................................I
UGuide ContentsU................................................................................................................................I
UConventionsU....................................................................................................................................II
UConsole Screen OutputU...................................................................................................................II
UReference GuidesU..........................................................................................................................III
URevision HistoryU.............................................................................................................................III
USAFETY CONCERNSUIV
USymbolsU........................................................................................................................................IV
UWarningU..........................................................................................................................................V
UCautionU..........................................................................................................................................V
UCHAPTER 1.U UOverview of MMC ProgrammingU1-1
U1.1U UIntroduction to ProgrammingU................................................................................................... 1-1
U1.2U UDigital PhonesU........................................................................................................................... 1-2
U1.2.1U UDCS Euro PhonesU.......................................................................................................... 1-2
U1.2.2U UDS/ITP-5000 Series PhonesU.......................................................................................... 1-3
U1.3U UCautions in ProgrammingU........................................................................................................ 1-6
U1.4U UProgram List by User’s LevelU................................................................................................... 1-7
U1.4.1U UStation Level ProgrammingU............................................................................................ 1-7
U1.4.2U UOperator Level ProgrammingU......................................................................................... 1-8
U1.5U UProgramming List by NameU.................................................................................................... 1-16
U1.6U UProgram List by FunctionU....................................................................................................... 1-22
U1.6.1U UPhone FunctionU............................................................................................................ 1-22
U1.6.2U UNetworking FunctionU.................................................................................................... 1-23
U1.6.3U UVoIP FunctionU............................................................................................................... 1-23
U1.6.4U UWLAN FunctionU............................................................................................................ 1-24
U1.6.5U ULCR FunctionU............................................................................................................... 1-24
U1.6.6U UAuto Attendant/Voice Mail FunctionU.............................................................................. 1-25

TABLE OF CONTENTS
Samsung Business Communications VII
U1.6.7U UDiagnosis FunctionU....................................................................................................... 1-26
U1.6.8U UHotel FunctionU.............................................................................................................. 1-26
UCHAPTER 2.U UMMC ProgrammingU2-1
U2.1U UOverview of Programming ProcedureU..................................................................................... 2-1
U2.2U UProgramming ProcedureU.......................................................................................................... 2-2
U[100] STATION LOCKU................................................................................................................. 2-2
U[101] CHANGE USER PASSCODEU............................................................................................ 2-4
U[102] CALL FORWARDU............................................................................................................... 2-5
U[103] SET ANSWER MODEU........................................................................................................ 2-7
U[104] STATION NAMEU................................................................................................................. 2-9
U[105] STATION SPEED DIALU.....................................................................................................2-11
U[106] STATION SPEED DIAL NAMEU......................................................................................... 2-13
U[107] KEY EXTENDERU............................................................................................................. 2-14
U[108] STATION STATUSU........................................................................................................... 2-16
U[109] DATE DISPLAYU................................................................................................................ 2-18
U[110] STATION ON/OFFU............................................................................................................ 2-20
U[111] PHONE RING TONEU........................................................................................................ 2-23
U[112] ALARM REMINDER CLOCKU............................................................................................ 2-24
U[113] VIEW MEMO NUMBERU................................................................................................... 2-26
U[114] PHONE VOLUMEU............................................................................................................ 2-27
U[115] SET PROGRAMMED MESSAGEU.................................................................................... 2-29
U[116] ALARM AND MESSAGEU.................................................................................................. 2-30
U[117] EDIT TEXT MESSAGEU.................................................................................................... 2-32
U[118] CONFERENCE GROUPU.................................................................................................. 2-33
U[119] CALLER ID DISPLAYU....................................................................................................... 2-35
U[120] LARGE LCD OPTIONSU.................................................................................................... 2-36
U[121] PHONE LANGUAGEU....................................................................................................... 2-38
U[122] NEWS DISPLAY SPEEDU................................................................................................. 2-39
U[125] EXECUTIVE STATEU......................................................................................................... 2-40
U[199] SHOW LICENSEU............................................................................................................. 2-42
U[200] OPEN CUSTOMER PROGRAMMINGU............................................................................. 2-44
U[201] CHANGE CUSTOMER PASSCODEU................................................................................ 2-45
U[202] CHANGE FEATURE PASSCODEU.................................................................................... 2-46
U[203] ASSIGN UA DEVICEU....................................................................................................... 2-48
U[204] COMMON BELL CONTROLU............................................................................................ 2-49
U[205] ASSIGN LOUD BELLU....................................................................................................... 2-50
U[206] BARGE-IN TYPEU............................................................................................................. 2-51
U[207] ASSIGN VM/AA PORTU..................................................................................................... 2-52

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VIII © SAMSUNG Electronics Co., Ltd.
U[208] ASSIGN RING TYPEU....................................................................................................... 2-53
U[209] ASSIGN ADD-ON MODULEU............................................................................................ 2-54
U[210] CUSTOMER ON/OFF PER TENANTU.............................................................................. 2-55
U[211] DOOR RING ASSIGNMENTU............................................................................................ 2-61
U[214] DISAALARM RINGING STATIONU................................................................................... 2-62
U[217] TRAFFIC REPORT OPTIONU........................................................................................... 2-63
U[220] ISDN SERVICE TYPEU..................................................................................................... 2-65
U[221] EXTENSION TYPEU.......................................................................................................... 2-66
U[222] FAX PAIRU......................................................................................................................... 2-68
U[224] AUDIO PROMPTU............................................................................................................. 2-69
U[225] IP-UMS/IVR SERVICEU..................................................................................................... 2-71
U[300] CUSTOMER ON/OFF PER STATIONU.............................................................................. 2-72
U[301] ASSIGN STATION COSU................................................................................................... 2-75
U[302] PICKUP GROUPSU........................................................................................................... 2-77
U[303] ASSIGN BOSS/SECRETARYU.......................................................................................... 2-79
U[304] ASSIGN EXTENSION/TRUNK USEU................................................................................ 2-80
U[305] ASSIGN FORCED CODEU................................................................................................ 2-82
U[306] HOT LINE/OFF HOOK SELECTIONU................................................................................ 2-83
U[308] ASSIGN BACKGROUND MUSIC SOURCEU.................................................................... 2-84
U[309] ASSIGN STATION MOH SOURCEU.................................................................................. 2-85
U[310] LCR CLASS OF SERVICEU.............................................................................................. 2-86
U[312] ALLOW CALLER IDU......................................................................................................... 2-87
U[314] CONFIRM OUTGOING CALLU.......................................................................................... 2-88
U[315] CUSTOMER SET RELOCATIONU..................................................................................... 2-89
U[316] COPY STATION USABLEU................................................................................................ 2-91
U[317] ASSIGN STATION/STATION USEU................................................................................... 2-92
U[318] DISTINCTIVE RINGINGU.................................................................................................. 2-93
U[319] BRANCH GROUPU............................................................................................................ 2-95
U[320] PRESET FORWARD NO ANSWERU................................................................................. 2-96
U[323] CALLING PARTY NUMBERU............................................................................................. 2-98
U[324] SLI2 GAINU........................................................................................................................ 2-99
U[327] Multi Media ServiceU........................................................................................................ 2-102
U[400] CUSTOMER ON/OFF PER TRUNKU.............................................................................. 2-104
U[401] TRUNK LINE/PBX LINEU................................................................................................. 2-106
U[402] TRUNK DIAL TYPEU........................................................................................................ 2-107
U[403] TRUNK TOLL CLASSU.................................................................................................... 2-108
U[404] TRUNK NAMEU................................................................................................................2-110
U[405] TRUNK CO TEL NUMBERU.............................................................................................2-111
U[406] TRUNK RING ASSIGNMENTU.........................................................................................2-112
U[407] FORCED TRUNK RELEASEU..........................................................................................2-113