Samsung OfficeServ 7000 Series Owner's manual

Ed. 00
OfficeServ 7000 Series Call Server
Programming Manual

COPYRIGHT
This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial pur-
poses or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this guide may be trademarks and/or registered trademarks of their respective
companies.
WEEE SYMBOL INFORMATION
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other
household wastes at the end of its working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it re-
sponsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local gov-
ernment office, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
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©2008 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
10BPurpose
This guide describes a programming method for the OfficeServ 7000 Series system users.
OfficeServ 7000 Series allows you to utilize a digital phone to simply change the system
setup. Likewise, using a phone to change the system setup is called MMC (Man Machine
Communication) program. This guide describes how to program a digital phone.
11BAudience
This guide is intended for users who program the MMC of the OfficeServ 7000 Series sys-
tem.
12BGuide Contents
This guide is composed of two Chapters andAbbreviation. Each chapter is introduced as
follows:
1059BCHAPTER 1. Overview of MMC Programming
This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.
1060BCHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in nu-
merical order.
1061BABBREVIATION
Acronyms frequently used in this document are described.

INTRODUCTION
II Samsung Business Communications
13BConventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
14BConsole Screen Output
yThe lined box with ‘Courier New’ font will be used to distinguish between the main
content and console output screen text.
y‘Bold Courier New’font will indicate the value entered by the operator on the
console screen.

INTRODUCTION
Samsung Business Communications III
15BReference Guides
The following guides are also provided with your OfficeServ 7000 Series system.
1062BOfficeServ 7000 Series Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7000 Series sys-
tem.
1063BOfficeServ 7000 Series General Description
Describes the business features available with the OfficeServ 7000 Series system.
1064BWIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7000 Series system.
16BRevision History
EDITION DATE OF ISSUE REMARKS
00 03. 2008. First Edition

SAFETY CONCERNS
© SAMSUNG Electronics Co., Ltd. IV
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
17BSymbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

SAFETY CONCERNS
Samsung Business Communications V
18BWarning
Caution Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any
laws. Samsung is not responsible for any illegal use of this feature.
19BCaution
CALL COST (MMC 508)
Changing this value when there is a call in progress may result in an inaccurate
call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.
When changing the MMC [506], [807], [812] and [816]
MMC [506], [510], [807], [812] and [816] should not be changed from the default
levels without the assistance of the local SAMSUNG distributor.
Compliance with the National Version Standards
For the national version, OfficeServ 7000 Series is designed to comply with the
standards of the corresponding country. Therefore, if you need to use MMC 812
(Set Country Code), please consult your dealer for advice.
WARNING
CAUTION

TABLE OF CONTENTS
© SAMSUNG Electronics Co., Ltd. VI
TABLE OF CONTENTS
UINTRODUCTIONUI
UPurposeU...........................................................................................................................................I
UAudienceU..........................................................................................................................................I
UGuide ContentsU................................................................................................................................I
UConventionsU....................................................................................................................................II
UConsole Screen OutputU...................................................................................................................II
UReference GuidesU..........................................................................................................................III
URevision HistoryU.............................................................................................................................III
USAFETY CONCERNSUIV
USymbolsU........................................................................................................................................IV
UWarningU..........................................................................................................................................V
UCautionU..........................................................................................................................................V
UCHAPTER 1.U UOverview of MMC ProgrammingU1-1
U1.1U UIntroduction to ProgrammingU................................................................................................... 1-1
U1.2U UDigital PhonesU........................................................................................................................... 1-2
U1.2.1U UDCS Euro PhonesU.......................................................................................................... 1-2
U1.2.2U UDS/ITP-5000 Series PhonesU.......................................................................................... 1-3
U1.3U UCautions in ProgrammingU........................................................................................................ 1-6
U1.4U UProgram List by User’s LevelU................................................................................................... 1-7
U1.4.1U UStation Level ProgrammingU............................................................................................ 1-7
U1.4.2U UOperator Level ProgrammingU......................................................................................... 1-8
U1.5U UProgramming List by NameU.................................................................................................... 1-16
U1.6U UProgram List by FunctionU....................................................................................................... 1-22
U1.6.1U UPhone FunctionU............................................................................................................ 1-22
U1.6.2U UNetworking FunctionU.................................................................................................... 1-23
U1.6.3U UVoIP FunctionU............................................................................................................... 1-23
U1.6.4U UWLAN FunctionU............................................................................................................ 1-24
U1.6.5U ULCR FunctionU............................................................................................................... 1-24
U1.6.6U UAuto Attendant/Voice Mail FunctionU.............................................................................. 1-25

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Samsung Business Communications VII
U1.6.7U UDiagnosis FunctionU....................................................................................................... 1-26
U1.6.8U UHotel FunctionU.............................................................................................................. 1-26
UCHAPTER 2.U UMMC ProgrammingU2-1
U2.1U UOverview of Programming ProcedureU..................................................................................... 2-1
U2.2U UProgramming ProcedureU.......................................................................................................... 2-2
U[100] STATION LOCKU................................................................................................................. 2-2
U[101] CHANGE USER PASSCODEU............................................................................................ 2-4
U[102] CALL FORWARDU............................................................................................................... 2-5
U[103] SET ANSWER MODEU........................................................................................................ 2-7
U[104] STATION NAMEU................................................................................................................. 2-9
U[105] STATION SPEED DIALU.....................................................................................................2-11
U[106] STATION SPEED DIAL NAMEU......................................................................................... 2-13
U[107] KEY EXTENDERU............................................................................................................. 2-14
U[108] STATION STATUSU........................................................................................................... 2-16
U[109] DATE DISPLAYU................................................................................................................ 2-18
U[110] STATION ON/OFFU............................................................................................................ 2-20
U[111] PHONE RING TONEU........................................................................................................ 2-23
U[112] ALARM REMINDER CLOCKU............................................................................................ 2-24
U[113] VIEW MEMO NUMBERU................................................................................................... 2-26
U[114] PHONE VOLUMEU............................................................................................................ 2-27
U[115] SET PROGRAMMED MESSAGEU.................................................................................... 2-29
U[116] ALARM AND MESSAGEU.................................................................................................. 2-30
U[117] EDIT TEXT MESSAGEU.................................................................................................... 2-32
U[118] CONFERENCE GROUPU.................................................................................................. 2-33
U[119] CALLER ID DISPLAYU....................................................................................................... 2-35
U[120] LARGE LCD OPTIONSU.................................................................................................... 2-36
U[121] PHONE LANGUAGEU....................................................................................................... 2-38
U[122] NEWS DISPLAY SPEEDU................................................................................................. 2-39
U[125] EXECUTIVE STATEU......................................................................................................... 2-40
U[199] SHOW LICENSEU............................................................................................................. 2-42
U[200] OPEN CUSTOMER PROGRAMMINGU............................................................................. 2-44
U[201] CHANGE CUSTOMER PASSCODEU................................................................................ 2-45
U[202] CHANGE FEATURE PASSCODEU.................................................................................... 2-46
U[203] ASSIGN UA DEVICEU....................................................................................................... 2-48
U[204] COMMON BELL CONTROLU............................................................................................ 2-49
U[205] ASSIGN LOUD BELLU....................................................................................................... 2-50
U[206] BARGE-IN TYPEU............................................................................................................. 2-51
U[207] ASSIGN VM/AA PORTU..................................................................................................... 2-52

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VIII © SAMSUNG Electronics Co., Ltd.
U[208] ASSIGN RING TYPEU....................................................................................................... 2-53
U[209] ASSIGN ADD-ON MODULEU............................................................................................ 2-54
U[210] CUSTOMER ON/OFF PER TENANTU.............................................................................. 2-55
U[211] DOOR RING ASSIGNMENTU............................................................................................ 2-61
U[214] DISAALARM RINGING STATIONU................................................................................... 2-62
U[217] TRAFFIC REPORT OPTIONU........................................................................................... 2-63
U[220] ISDN SERVICE TYPEU..................................................................................................... 2-65
U[221] EXTENSION TYPEU.......................................................................................................... 2-66
U[222] FAX PAIRU......................................................................................................................... 2-68
U[224] AUDIO PROMPTU............................................................................................................. 2-69
U[225] IP-UMS/IVR SERVICEU..................................................................................................... 2-71
U[300] CUSTOMER ON/OFF PER STATIONU.............................................................................. 2-72
U[301] ASSIGN STATION COSU................................................................................................... 2-75
U[302] PICKUP GROUPSU........................................................................................................... 2-77
U[303] ASSIGN BOSS/SECRETARYU.......................................................................................... 2-79
U[304] ASSIGN EXTENSION/TRUNK USEU................................................................................ 2-80
U[305] ASSIGN FORCED CODEU................................................................................................ 2-82
U[306] HOT LINE/OFF HOOK SELECTIONU................................................................................ 2-83
U[308] ASSIGN BACKGROUND MUSIC SOURCEU.................................................................... 2-84
U[309] ASSIGN STATION MOH SOURCEU.................................................................................. 2-85
U[310] LCR CLASS OF SERVICEU.............................................................................................. 2-86
U[312] ALLOW CALLER IDU......................................................................................................... 2-87
U[314] CONFIRM OUTGOING CALLU.......................................................................................... 2-88
U[315] CUSTOMER SET RELOCATIONU..................................................................................... 2-89
U[316] COPY STATION USABLEU................................................................................................ 2-91
U[317] ASSIGN STATION/STATION USEU................................................................................... 2-92
U[318] DISTINCTIVE RINGINGU.................................................................................................. 2-93
U[319] BRANCH GROUPU............................................................................................................ 2-95
U[320] PRESET FORWARD NO ANSWERU................................................................................. 2-96
U[323] CALLING PARTY NUMBERU............................................................................................. 2-98
U[324] SLI2 GAINU........................................................................................................................ 2-99
U[327] Multi Media ServiceU........................................................................................................ 2-102
U[400] CUSTOMER ON/OFF PER TRUNKU.............................................................................. 2-104
U[401] TRUNK LINE/PBX LINEU................................................................................................. 2-106
U[402] TRUNK DIAL TYPEU........................................................................................................ 2-107
U[403] TRUNK TOLL CLASSU.................................................................................................... 2-108
U[404] TRUNK NAMEU................................................................................................................2-110
U[405] TRUNK CO TEL NUMBERU.............................................................................................2-111
U[406] TRUNK RING ASSIGNMENTU.........................................................................................2-112
U[407] FORCED TRUNK RELEASEU..........................................................................................2-113

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Samsung Business Communications IX
U[408] ASSIGN TRUNK MOH SOURCEU....................................................................................2-114
U[409] TRUNK STATUS READU..................................................................................................2-115
U[410] ASSIGN DISA TRUNKU....................................................................................................2-117
U[411] ASSIGN E1 SIGNAL TYPEU.............................................................................................2-118
U[412] ASSIGN TRUNK SIGNALU.............................................................................................. 2-121
U[413] VMS CALL TYPEU........................................................................................................... 2-123
U[414] MPD/PRS SIGNALU........................................................................................................ 2-124
U[415] REPORT TRUNK ABANDON DATAU.............................................................................. 2-126
U[416] ASSIGN E & M/DID RINGDOWNU.................................................................................. 2-127
U[417] E1/PRI CRC4 OPTIONU.................................................................................................. 2-129
U[418] BRI AND PRI CARD RESTARTU..................................................................................... 2-130
U[419] BRI OPTIONSU................................................................................................................ 2-131
U[420] PRI OPTIONSU................................................................................................................ 2-135
U[421] MSN DIGITU.................................................................................................................... 2-139
U[422] TRUNK COSU.................................................................................................................. 2-142
U[423] S/T MODEU...................................................................................................................... 2-144
U[424] BRI S0 MAPPINGU.......................................................................................................... 2-145
U[425] CID TRUNKSU................................................................................................................. 2-146
U[426] TRUNK GAIN CONTROLU.............................................................................................. 2-147
U[428] ASSIGN TRUNK/TRUNK USEU....................................................................................... 2-148
U[432] SET H-TRKU.................................................................................................................... 2-149
U[433] COST RATEU................................................................................................................... 2-150
U[434] CONNECTION STATUSU................................................................................................ 2-151
U[436] TRUNK TMC GAINU........................................................................................................ 2-154
U[437] 16 TRUNK GAINU............................................................................................................ 2-155
U[500] SYSTEM-WIDE COUNTERSU......................................................................................... 2-156
U[501] SYSTEM TIMERSU.......................................................................................................... 2-158
U[502] STATION-WIDE TIMERSU............................................................................................... 2-165
U[503] TRUNK-WIDE TIMERSU.................................................................................................. 2-167
U[504] PULSE MAKE/BREAK RATIOU....................................................................................... 2-169
U[505] ASSIGN DATE AND TIMEU............................................................................................. 2-170
U[506] TONE CADENCEU........................................................................................................... 2-171
U[507] ASSIGN RING PLAN TIMEU............................................................................................ 2-173
U[508] CALL COSTU................................................................................................................... 2-175
U[510] SLI RING CADENCEU..................................................................................................... 2-176
U[511] MSG WAITING LAMP CADENCEU.................................................................................. 2-178
U[512] HOLIDAY ASSIGNMENTU............................................................................................... 2-179
U[513] HOTEL TIMERU............................................................................................................... 2-180
U[514] TONE SOURCEU............................................................................................................. 2-181
U[515] DAYLIGHT ASSIGNMENTU............................................................................................. 2-182

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X© SAMSUNG Electronics Co., Ltd.
U[600] ASSIGN OPERATOR GROUPU....................................................................................... 2-183
U[601] ASSIGN STATION GROUPU........................................................................................... 2-184
U[602] STATION GROUP NAMEU............................................................................................... 2-189
U[603] ASSIGN TRUNK GROUPU.............................................................................................. 2-190
U[604] ASSIGN STATION TO PAGE ZONEU.............................................................................. 2-192
U[605] ASSIGN EXTERNAL PAGE ZONEU................................................................................ 2-193
U[606] ASSIGN SPEED BLOCKU............................................................................................... 2-194
U[607] UCD OPTIONSU.............................................................................................................. 2-196
U[608] ASSIGN REVIEW BLOCKU............................................................................................. 2-200
U[609] CALL LOG BLOCKU........................................................................................................ 2-201
U[611] ALLOW TEXT MESSAGINGU.......................................................................................... 2-202
U[612] ALLOW GROUP CONFERENCEU.................................................................................. 2-203
U[614] STATION/TRUNK USE GROUPU.................................................................................... 2-204
U[615] MGI GROUPU.................................................................................................................. 2-205
U[616] MGI USERU..................................................................................................................... 2-207
U[700] COPY COS CONTENTSU............................................................................................... 2-208
U[701] ASSIGN COS CONTENTSU............................................................................................ 2-209
U[702] TOLL DENY TABLEU....................................................................................................... 2-213
U[703] TOLLALLOWANCE TABLEU........................................................................................... 2-215
U[704] ASSIGN WILD CHARACTERU........................................................................................ 2-217
U[705] ASSIGN SYSTEM SPEED DIALU.................................................................................... 2-218
U[706] SYSTEM SPEED DIAL BY NAMEU................................................................................. 2-220
U[707] AUTHORIZATION CODEU............................................................................................... 2-222
U[708] ACCOUNT CODEU.......................................................................................................... 2-223
U[709] TOLL PASS CODE/SPECIAL CODE TABLEU................................................................. 2-224
U[710] LCR DIGIT TABLEU......................................................................................................... 2-226
U[711] LCR TIME TABLEU........................................................................................................... 2-227
U[712] LCR ROUTE TABLEU...................................................................................................... 2-228
U[713] LCR MODIFY DIGIT TABLEU.......................................................................................... 2-230
U[714] DID NUMBER AND NAME TRANSLATIONU................................................................... 2-232
U[715] PROGRAMMED STATION MESSAGEU.......................................................................... 2-235
U[716] UK LCR OPTIONU........................................................................................................... 2-236
U[717] UCD AGENT IDU............................................................................................................. 2-238
U[718] MY AREA CODEU............................................................................................................ 2-239
U[719] IDLE DISPLAYU............................................................................................................... 2-240
U[720] COPY KEY PROGRAMMINGU........................................................................................ 2-241
U[721] SAVE STATION KEY PROGRAMMINGU......................................................................... 2-242
U[722] STATION KEY PROGRAMMINGU................................................................................... 2-243
U[723] SYSTEM KEY PROGRAMMINGU................................................................................... 2-250
U[724] DIAL NUMBERING PLANU.............................................................................................. 2-252

TABLE OF CONTENTS
Samsung Business Communications XI
U[725] SMDR OPTIONSU........................................................................................................... 2-259
U[726] VM/AA OPTIONSU........................................................................................................... 2-262
U[727] SYSTEM VERSION DISPLAYU....................................................................................... 2-268
U[728] CID TRANSLATION TABLEU........................................................................................... 2-269
U[740] STATION PAIRU............................................................................................................... 2-270
U[746] COSTING DIAL PLANU................................................................................................... 2-271
U[747] RATE CALCULATION TABLEU........................................................................................ 2-273
U[750] VM CARD RESTARTU..................................................................................................... 2-275
U[751] ASSIGN MAILBOXU......................................................................................................... 2-277
U[752] AUTO RECORDU............................................................................................................. 2-278
U[753] WARNING DESTINATIONU............................................................................................. 2-280
U[754] VM HALTU........................................................................................................................ 2-281
U[755] VM ALARMU.................................................................................................................... 2-282
U[756] ASSIGN VMMOHU........................................................................................................... 2-283
U[757] VM IN/OUTU.................................................................................................................... 2-284
U[758] VM DAY/NIGHTU............................................................................................................. 2-285
U[759] CLI RINGINGU................................................................................................................. 2-286
U[760] ITEM COST TABLEU....................................................................................................... 2-288
U[761] TAX RATE SETUPU......................................................................................................... 2-290
U[762] ROOM COST RATEU....................................................................................................... 2-292
U[763] SECOND LCRU............................................................................................................... 2-293
U[764] DISA PASSWORDU......................................................................................................... 2-295
U[800] ENABLE TECHNICIAN PROGRAMU............................................................................... 2-296
U[801] CHANGE TECHNICIAN PASSCODEU............................................................................ 2-297
U[802] CUSTOMER ACCESS MMC NUMBERU......................................................................... 2-298
U[803] ASSIGN TENANT GROUPU............................................................................................ 2-299
U[804] SYS I/O MODEU.............................................................................................................. 2-300
U[805] TX LEVELAND GAINU.................................................................................................... 2-303
U[806] CARD PRE-INSTALLU..................................................................................................... 2-306
U[807] PHONE VOLUME CONTROLU........................................................................................ 2-308
U[810] HALT PROCESSINGU......................................................................................................2-311
U[811] RESET SYSTEMU............................................................................................................ 2-312
UNONE[812] SET COUNTRY CODEU........................................................................................ 2-312
U[812] SET COUNTRY CODEU.................................................................................................. 2-313
U[813] HOTEL OPERATIONU..................................................................................................... 2-314
U[815] CUSTOMER DATABASE COPYU.................................................................................... 2-315
U[816] CONFERENCE GAINU.................................................................................................... 2-317
U[818] PROGRAM DOWNLOADU.............................................................................................. 2-318
U[819] MEDIA CARD FILE CONTROLU...................................................................................... 2-319
U[820] ASSIGN SYSTEM LINK IDU............................................................................................ 2-321

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XII © SAMSUNG Electronics Co., Ltd.
U[821] ASSIGN NETWORK TRUNKU......................................................................................... 2-323
U[822] VIRTUAL EXTENSION TYPEU........................................................................................ 2-325
U[823] ASSIGN NETWORK COSU.............................................................................................. 2-327
U[824] NETWORK DIAL TRANSLATIONU.................................................................................. 2-329
U[825] ASSIGN NETWORKING OPTIONSU............................................................................... 2-331
U[826] ASSIGN SYSTEM REFERENCE CLOCKU...................................................................... 2-333
U[827] CRM DSP MODE SELECTU............................................................................................ 2-334
U[828] RCM2 DSP MODE SELECTU.......................................................................................... 2-336
U[829] LAN PRINTER PARAMETERSU...................................................................................... 2-337
U[830] ETHERNET PARAMETERSU.......................................................................................... 2-339
U[831] MGI PARAMETERSU....................................................................................................... 2-342
U[832] VoIPACCESS CODEU..................................................................................................... 2-344
U[833] VoIP IP TABLEU............................................................................................................... 2-348
U[834] H.323 OPTIONSU............................................................................................................ 2-349
U[835] MGI DSP OPTIONSU....................................................................................................... 2-351
U[836] H.323 GK OPTIONSU...................................................................................................... 2-358
U[837] SIP OPTIONSU................................................................................................................ 2-360
U[838] PRIVATE IP ADDRESSESU............................................................................................. 2-366
U[839] SIP USERU..............................................................................Error! Bookmark not defined.
U[840] IP PHONE INFORMATIONU............................................................................................ 2-369
U[841] SYSTEM IP OPTIONSU................................................................................................... 2-372
U[842] SIP STATION INFORMATIONU....................................................................................... 2-378
U[845] WLAN PARAMETERSU................................................................................................... 2-380
U[846] WIP INFORMATIONU...................................................................................................... 2-386
U[847] WLAN RESET AND STATUS CHECKU........................................................................... 2-390
U[848] WLAN IP/MAC LISTU....................................................................................................... 2-391
U[849] WLAN CONFIGURATIONU.............................................................................................. 2-392
U[850] SYSTEM RESOURCE DISPLAYU................................................................................... 2-394
U[851] ALARM REPORTINGU..................................................................................................... 2-395
U[852] SYSTEM ALARM ASSIGNMENTSU................................................................................ 2-397
U[853] MAINTENANCE BUSYU.................................................................................................. 2-404
U[854] DIAGNOSTIC TIMEU....................................................................................................... 2-406
U[855] DISPLAY SYSTEM OPTIONSU....................................................................................... 2-407
U[856] TECH PROGRAMMING LOGSU..................................................................................... 2-408
U[857] VIRTUAL CABINET SETU................................................................................................ 2-409
U[859] HARDWARE VERSION DISPLAYU................................................................................. 2-414
U[861] SYSTEM OPTIONSU....................................................................................................... 2-416
U[863] SYSTEM NODE INFORMATIONU................................................................................... 2-419
U[865] FAN POWER CONTROLU............................................................................................... 2-421
U[889] DISPLAY SERVER STATUSU.......................................................................................... 2-423

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Samsung Business Communications XIII
U[890] INITIALIZE PORTU.......................................................................................................... 2-424
UABBREVIATIONUI
UA ~ CU................................................................................................................................................I
UD ~ IU................................................................................................................................................II
UK ~ NU..............................................................................................................................................III
UO ~ SU............................................................................................................................................. IV
UT ~ VU..............................................................................................................................................V
UW ~ XU............................................................................................................................................ VI
LIST OF FIGURES
UFigure 1.1 24B LCD DCS Euro PhoneU..................................................................................... 1-2
UFigure 1.2 DS-5038S PhoneU.................................................................................................... 1-3
UFigure 1.3 DS/ITP-5014D/5021D PhoneU..................................................................................1-4
UFigure 1.4 DS-5014S/5007S PhoneU......................................................................................... 1-5
LIST OF TABLES
UTable 1.1 Station Level Programming listU.................................................................................1-7
UTable 1.2 System Related MMC listU..........................................................................................1-8
UTable 1.3 Station Related MMC listU........................................................................................... 1-9
UTable 1.4 Trunk Related MMC listU........................................................................................... 1-10
UTable 1.5 Timer and Tone Related MMC listU............................................................................1-11
UTable 1.6 Group Related MMC listU...........................................................................................1-11
UTable 1.7 Tables, Codes, AA, DECT and VM MMC listU........................................................... 1-12
UTable 1.8 Technician Level Programming listU.......................................................................... 1-14
UTable 1.9 Alphabetically arranged Programming listU............................................................... 1-16
UTable 1.10 Phone Function Programming listU......................................................................... 1-22
UTable 1.11 Networking Function Programming listU.................................................................. 1-23
UTable 1.12 VoIP Function Programming listU............................................................................ 1-24
UTable 1.13 WLAN Function Programming listU......................................................................... 1-24
UTable 1.14 LCR Function Programming listU............................................................................ 1-24
UTable 1.15 Auto Attendant/Voice Mail Function Programming listU........................................... 1-25
UTable 1.16 Diagnosis Function Programming listU.................................................................... 1-26
UTable 1.17 Hotel Function Programming listU........................................................................... 1-26

Overview of MMC Programming
Samsung Business Communications 1-1
CHAPTER 1. Overview of MMC Pro-
gramming
In this chapter, the things to know before you start MMC programming, and the phone but-
tons and cautions will be discussed.
2B1.1 Introduction to Programming
The MMC means the changes on the data that is used for the system operation program.
The MMC can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and sta-
tion level. The technician level programming and the operator level programming require a
passcode for each level and the station level programming does not require a passcode.
Program List by User’s Level
For more information about the programming level, refer to ‘1.4 Program List by
User’s Level’ of this chapter.

CHAPTER 1. Overview of MMC Programming
1-2 Samsung Business Communications
3B1.2 Digital Phones
You need a digital display (LCD) phone in order to carry out programming. These include
DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in
the following sections. All use special programming buttons to select options on the display
screen.
20B1.2.1 DCS Euro Phones
Figure 1.1 24B LCD DCS Euro Phone
24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top;
right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A–F’
used for programming.
12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. But-
tons 7 to 12 are special buttons ‘A–F’used for programming.
6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top;
right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A–C’and
buttons 4 to 6 are special buttons ‘D–F’used for programming.
V
o
l
ume
C
on
t
ro
l
B
u
tt
ons
Volume control for handset,
ring, speaker, etc
S
cro
ll
B
u
tt
on
Used to select start menu and
scroll through display options
S
o
ft
B
u
tt
ons
(3)
Used to activate
features via the display
LCD
Microphone
Speaker Button
DND Button
Memor
y
Button
Redial Button
P
rogramma
bl
e
B
u
tt
ons
With tri-coloured LEDs:
24B = 16
12B = 8
P
rogramma
bl
e
B
u
tt
ons
With red LEDs:
24B = 8, 12B = 4, 6B = 6
S
pea
k
e
r
For hands-free operation.
Used in place of handset
Transfer Button
Hold Button
ANS/RLS Button
Recall Button
Dial Button
P
u
ll
ou
t
Di
rec
t
ory
Tray

CHAPTER 1. Overview of MMC Programming
Samsung Business Communications 1-3
The special buttons are referred to within the relevant MMCs. For example, button ‘A’is
used to toggle between uppercase and lowercase characters when entering text on the dis-
play.
All programmable buttons can be programmed with functions as required.
The left soft button is used to save data or to move the cursor in the LCD display to the left.
The right soft button is used to save data or to move the cursor in the display to the right.
Other buttons also have special functions when in programming mode:
yANS/RLS Button: Select ‘ALL’ option for making changes to all—rather than
individual—stations/trunks/etc.
yHold Button: Clear an entry in the display.
yVolume Buttons: Scroll through display options.
yTransfer Button: Enter MMC programming mode or store data and exit programming
mode.
ySpeaker Button: Store data and advance to next MMC.
21B1.2.2 DS/ITP-5000 Series Phones
These include the DS-5038S, DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5014S,
and DS-5007S. Examples are shown in the figures below.
Figure 1.2 DS-5038S Phone
Dial Buttons
Soft Buttons
Scroll Button
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
Telephone Status Indicator
Microphone
Programmable Buttons(21)
Volume Buttons
A Button LCD Display
Programmable Buttons(17)
Speaker

CHAPTER 1. Overview of MMC Programming
1-4 Samsung Business Communications
Figure 1.3 DS/ITP-5014D/5021D Phone
Microphone
DS/ITP-5014D
(Programmable Buttons: 14) DS-/ITP5021D
(Programmable Buttons: 21)
Soft Buttons
Transfer Button
Programmable Buttons
Scroll Button
Telephone
Status Indicator
Conference Button
Redial Button
Volume Button
Dial Buttons
Speaker
S
p
eaker Button
Hold Button
A Button
LCD Display
Navigation Button
A Button