Samsung SVMI-20E User manual

1. Installing the SVMi-20E in an OfficeServ 7200/7400 Series System
When installing an SVMi-20E card, it is important to remember that it is a computer, much the same as any
desktop PC and it is therefore very important not to exceed the environmental limits of an ordinary PC.
IPOWER REQUIREMENTS
Because the SVMi-20E card does NOT draw from the -48DC supply it has a Zero (0) SEPU rating under all
possible configurations.
IOfficeServ 7200/7400 Series HARDWARE COMPATIBILITY
When configured for 16 ports or less this card can be installed in any universal slot.When configured for
20 ports the SVMi-20E card must be installed in 32 channel slots.
IOfficeServ 7200/7400 Series SOFTWARE COMPATIBILITY
All versions of the OfficeServ 7200/7400 support the SVMi-20E operation. We have introduced a new 8-
Port VPM daughterboard to reach the 20 ports that requires SVMi-20E software version 5.3.3.5 or higher
and MP software version 4.30h or higher.
2. Inspection
Unpack and inspect the unit for any obvious damage. This card should be labeled SVMi-20E. If it is not, you
have the wrong card. Before inserting the SVMi-20E card in the OfficeServ system install required optional
boards to meet customer’s configuration and requirements.
3. Installing Individual Components on SVMi-20E SBC
3.1 Installing Voice Processing Modules
VPMs are only necessary when more than 4 ports are required on the SVMi-20E.VPMs are NOT required
to access the first four embedded ports. Adding new VPMs is as simple as plugging them with the cor-
rect location for each module.Here is a chart showing the correct location and VPM for this installation.
SVMi-20E Installation / May 2009 1
SVMi-20E INSTALLATION
Configuration Included on
SBC VPM in SL2 VPM in SL3 Total Ports
1 4 none none 4 Voice
2 4 VPM-E none 8 Voice
3 4 VPMF-E none 8 Voice Supporting 1 Fax
4 4 VPM-E VPM-E 12 Voice
5 4 VPM-E VPMF-E 12 Voice Supporting 1 Fax
6 4 8VPMF-E none 12 Voice Supporting 1 Fax
7 4 VPMF-E VPMF-E 12 Voice Supporting 2 Fax
8 4 8VPMF-E VPM-E 16 Voice Supporting 1 Fax
9 4 8VPMF-E VPMF-E 16 Voice Supporting 2 Fax
10 48VPMF-E 8VPMF-E 20 Voice Supporting 2 Fax
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There is no special switch settings on the SVMi-20E, the additional VPM card will be recognized when
the system powers up.The 8-Port VPM requires MP software version 4.30h or higher and SVMi-20E soft-
ware version 5.3.3.5 or higher to be recognized by the system. However,you may need to use MMC 724
to verify that all ports have been assigned station group numbers and you will need to use MMC 601
to assign station numbers to the BI-VMS group. In addition MMC 855 will show the configuration of
VPMs on the SVMi-20E.
Follow the VPM configuration table on the previous page. Installing two-4 Port VPM modules or two 8-
Port VPM modules does not require specific locations for the install, but installing one 4-Port VPM and
one 8-Port VPM on a single card does. Here are the details:
IThe 4-Port VPM MUST BE INSTALLED ON CONNECTOR S3 and the 8-Port VPM MUST BE ON CON-
NECTOR S2. If they are reversed, no audio will be heard from these voice ports.
IIf installing a VPM to an existing SVMi-20E installation, the SVMi-20E MUST be shutdown properly
(MMC 746) and once down the OfficeServ 7200 or 7400 must powered off before removing the
card for the VPM installation.
IDischarge any static electricity you may have gathered by touching a ground point such as the
cover of the KSU Power Supply. When you have done this then lay the SVMi-20E card face up on a
non-conductive surface.
IPosition the correct VPM over the card connector on the SVMi-20E PCB board and gently apply
pressure until the card seats. The SVMi-20E card can now be installed in the KSU. Once the SVMi-
20E is securely seated in the OfficeServ 7200/7400 Series System the KSU can be powered up.
3.2 Installing the Modem Daughter Board
3.2.1 PREPARATION
If installing a Modem Daughter Board into an existing SVMi-20E installation, the SVMi-20E
MUST be shutdown properly (MMC 746) and once down the OfficeServ 7000 Series System
must be turned off before the SVMi-20E can be removed from the OfficeServ 7000 Series
System.
Discharge any static electricity you may have gathered by touching a ground point such as the
cover of the KSU Power Supply. When you have done this then lay the SVMi-20E card face up
on a non-conductive surface.
3.2.2 INSTALLATION
After you have either followed the above steps for an existing installation or if you have a brand
new SVMi-20E ready to add the Modem Daughter Card, position the Modem Daughter Board
component side down over the card connector on the SVMi-20E PCB board locate din the cen-
tral area of the PCB and gently apply pressure until the card seats.These connectors are keyed.
When the Modem and the connectors are aligned properly the Modem should easily snap into
place.The SVMi-20E card can now be installed in the KSU. Once the SVMi-20E is securely seat-
ed in the OfficeServ 7200/7400 Series System the KSU can be powered up.
3.2.3 UNINSTALLING
After following the preparation steps mentioned above, gently separate the Daughter Board
from the main PCB connectors. The Modem Daughter Board should lift out with little effort. If
you are replacing the Board follow the Installation steps above for installing the replacement.
SVMi-20E Installation / May 2009 2
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If you are simply removing the Modem Daughter Board, the SVMi-20E card can now be
installed in the KSU. Once the SVMi-20E is securely seated in the OfficeServ 7200/7400 Series
System the KSU can be powered up.
3.3 Installing the 64MB DRAM Module
3.3.1 PREPARATION
If installing the 64MB DRAM Module in to an existing SVMi-20E installation, the SVMi-20E MUST
be shut down properly (MMC 746) and once down the OfficeServ 7200/7400 Series System
must be turned off before the SVMi-20E can be removed from the OfficeServ 7200/7400 Series
System.
Discharge any static electricity you may have gathered by touching a ground point such as the
cover of the KSU Power Supply. When you have done this then lay the SVMi-20E card face up
on a non-conductive surface.
After you have either followed the above steps for an existing installation or if you have a brand
new SVMi-20E ready to add the 64MB DRAM Module, follow the steps outlined in this docu-
ment in either the“Removing a Hard Disk Drive”or“Removing the Compact Flash (CF) Adaptor”
sections and remove the Drive that is installed on the unit requiring the 64MB DRAM.
3.3.2 INSTALLATION
Once the Drive or Controller is removed, position the DRAM Module component side up with
the copper edge connections going into the DRAM connector on the SVMi-20E PCB. The DRAM
connector is notched and the DRAM Module should be held a 45 to 25 degree angle when
inserting into the connector. Once inserted, gently push down on the module until the notch-
es on either side edge snap into place. Properly installed the DRAM module will lay virtually
parallel to the main SVMi-20E PCB. Follow the instruction in either the “Installing a Hard Disk
Drive” or “Installing the Compact Flash (CF) Adaptor” sections of this guide. Once the Drive is
reinstalled the SVMi-20E card can now be installed in the KSU. Once the SVMi-20E is securely
seated in the OfficeServ 7200/7400 Series System the KSU can be powered up.
3.3.3 UNINSTALLING
To uninstall the DRAM Module, follow the same preparation outlined in the beginning of this
section. Once the Drive or Controller is removed, gently pull the PLASTIC tabs on either side of
the DRAM Module away from the module with your thumb nails. The DRAM Module will pop
up at a 25 to 45 degree angle. Gently pull the DRAM from the DRAM socket. If replacing the
existing DRAM follow the Installation section for installing the new DRAM. If simply removing
the DRAM for some other reason and you have eight ports or less then follow the instruction
in either the “Installing a Hard Disk Drive” or “Installing the Compact Flash (CF) Adaptor” sec-
tions of this guide. Once the Drive is reinstalled the SVMi-20E card can now be installed in the
KSU. Once the SVMi-20E is securely seated in the OfficeServ 7200/7400 Series System the KSU
can be powered up.
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4. Installing the SVMi-20E in the KSU
NOTE: Before powering off the KSU, it is recommended that you use MMC 740 and set MBX Download to
'No'.
OfficeServ 7200
The SVMi-20E card can be installed in any slot (1 ~ 5) of the main or expansion cabinet of the OfficeServ 7200
system unless two 8-Port VPM modules are installed on the SVMi-20E. Slots 1 and 2 are 16 channel slots and
slots 3 through 5 are 64 channel slots. If two 8-Port VPM modules are used, slots 3 through 5 of the main or
expansion cabinet must be used to support all 20 voice channels.
OfficeServ 7400
The SVMi-20E card can be installed in slots 1 or 2, or 4 through 11 of the main cabinet. The expansion cabi-
nets can support the SVMi-20E in slots 1 through 11. Note: If you are using two 8-Port VPM modules, you can
not use slot 10 because MP will limit SVMi-20E to only 16 ports.
Next, position the SVMi-20E card to the grooves of the card guide and gently slide the card in until it makes
contact with the connector. Press gently, but firmly, on the left and right of the front edge of the card until the
card seats in its connector. Press firmly on the back front panel lever until it snaps securely in place.The cab-
inet can now be turned on.
If the SVMi-20E card is being installed in an existing (not new) system, use MMC 806 to pre-install the card
and MMC 724 to assign extension numbers to each SVMi-20E port. Use any available numbers.
After the SVMi-20E card is installed, either in a new or existing system, use MMC 601 and assign all the SVMi
port numbers to the last available station group (Group Number 5039 by default on the OfficeServ 7200 sys-
tem).
The final step is to do a proper shut down on the SVMi-20E and once a t a C:> press the reset button on the
front of the SVMi-20E. (Steps for performing a proper shut down are described in the section Correct System
Shutdown.)
5. Inserting or Removing the Hard Disk Drive
5.1 Removing a Hard Disk Drive
1. Do a proper shut down of the SVMi-20E. (Steps for performing a proper shut down are described in
the section Correct System Shutdown.)
2. Power down the phone system and remove the SVMi-20E card.
3. AVOID TOUCHING OR APPLYING PRESSURE TO THE TOP COVER OF THIS HDD.
4. HANDLE THIS UNIT ONLY BY THE SIDES.
5. Hold the unit with the HDD supported in your hand, held by the edges.The solder side of the card
should be facing up.
6. Remove the 4 retaining screws so that the HDD becomes detached.
7. Still holding the HDD by the edges invert the card (component side up) and gently unplug the rib-
bon cable.
8. Gently pack the HDD in the SEC provided packaging.
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5.2 Installing a Hard Disk Drive (HDD)
1. Hold the HDD by the sides with the 4 screw studs facing up.
2. Attach the ribbon cable between the HDD and the Voice Mail card.The 4 spare pins on one end of
the connector are not used.
3. Position the Voice Mail card with solder side up, so that the holes in the card line up with the studs
on the HDD adapter.
4. Insert the 4 screws, and tighten until snug. DO NOT OVERTIGHTEN.
5. Replace the SVMi-20E in the phone system.
6. Inserting or Removing a Compact Flash Adapter
6.1 Removing the Compact Flash (CF) Adapter
1. Do a proper shut down of the SVMi-20E. (Steps for performing a proper shut down are described in
the section Correct System Shutdown.)
2. Power down the phone system and remove the SVMi-20E card.
3. Hold the unit with the CF Adapter supported in your hand, held by the edges.The solder side of the
card should be facing up.
4. Remove the 4 retaining screws so that the CF Adapter becomes detached.
5. Still holding the CF Adapter by the edges invert the card (component side up) and gently unplug
the ribbon cable.
6. Gently pack the CF Adapter in the SEC provided packaging.
6.2 Installing the Compact Flash (CF) Adapter
1. Hold the CF Adapter by the sides with the 4 screw studs facing up.
2. Attach the ribbon cable between the CF Adapter and the Voice Mail card. The 4 spare pins on one
end of the connector are not used.
3. Position the Voice Mail card with solder side up, so that the holes in the card line up with the studs
on the CF adapter.
4. Insert the 4 screws, and tighten until snug. DO NOT OVERTIGHTEN.
5. Replace the SVMi-20E in the phone system.
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The SVMi-20E displayed on the left has all optional boards installed; (2) VPMF-Es, (1) Modem, (1) DRAM
Module (this is located directly under the Compact Flash Controller). Also shown are the SVMi-20E Compact
Flash Controller and 256MB Compact Flash Media.
The SVMi-20E on the right shows all the connectors unpopulated. You can see with the CF Controller
removed where the DRAM connector is located.
SVMi-20E Installation / May 2009 6
SVMi-20E/CF with all optional
boards installed
SVMi-20E with no optional
boards installed
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7. Setting Up the SVMi-20E with the OfficeServ 7200/7400 Systems
This section provides the additional steps required to set up the SVMi-20E card for operation in the OfficeServ
7200/7400 Series telephone system products. Included here is information regarding the software set up for
the phone system.
After inserting the SVMi-20E card and turning the power on there are some key system options that should
be set, in order for the SVMi-20E to function correctly. These steps are performed in the phone system. It is
necessary to perform these at this time so that the SVMi-20E will initialize properly and synchronize its mail-
box database with that of the key system.
7.1 Power Up Procedure
Follow the steps below to ensure that the SVMi-20E is properly setup.
7.1.1 POWER UP
1. Complete insertion of the SVMi-20E and all other required interface cards and turn the sys-
tem power switch ON.
2. There are 8 LEDs on the front of SVMi-20E.We will watch three during power up., the PGD,
HDD, and the SDN LEDs:
The PGD LED-will show steady green when the SVMi-20E I srceiving Power fron the
OfficeServ 7200/7400 Series Back Plane connectors. The HDD LED- will show hard drive
access and will flicker whenever the HDD (hard drive) is being accessed. The SDN LED – will
start off Green as the SVMi-20E is booting up (it will also turn Green when the SVMi-20E is
shut down properly). It will turn Orange after the Voice Drivers are loaded into memory
and then turn RED when the application Software is fully loaded. RED is warning letting
you know the aaplication is running and it is NOT safe to power down the OfficeServ
7200/7400 Series System.
7.1.2 SYSTEM PROGRAMMING
Review and perform the following programming steps 1 through 7. It is necessary to perform
these at this time so that the SVMi-20E will read these MMCs and initialize accordingly.
NOTE: Before moving forward if you want to change any of the SVMi-20E default Extension and
Mailbox settings it is best to edit your Extension and Mailbox Templates now before initializing
the SVMi-20E.
1. MMC 601: All SVMi-20E ports installed must be assigned to the BI-VMS station group, usu-
ally 5039 in the OfficeServ 7200 and 5049 in the OfficeServ 7400.
2. MMC 601: Select either SEQUENTIAL or DISTRIBUTED ring mode (Sequential is recom-
mended).
3. MMC 207: Confirm that all SVMi-20E ports are set for VMAA use. This will be done auto-
matically. You are just confirming at this point.
4. MMC 406: If you are using the SVMi-20E for Auto Attendant use MMC 406 to set the desired
trunk(s) to ring the BI-VMS station group.
5. MMC 102: If you are using the SVMi-20E for Voice Mail make sure that all desired stations
are forwarded to the BI-VMS station group for the appropriate call forward conditions: No-
Answer, Busy, and/or ALL.
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6. MMC 740: Download options to configure which ports to download.
7. MMC 741: Select if extension, mailbox, both or neither should be created for each port, and
which subscriber group to create them in.
8. MMC 740: Set SVM AUTO SETUP to YES*
*After configuring your system it is recommended that you return this option to “No” to
reduce boot time for the SVMi-20E.
7.1.3 INITIALIZING THE SVMi-20E
Perform a proper SVMi-20E system shut down. (Steps for performing a proper shut down are
described in the section Correct System Shutdown.)
Once the SVMi-20E is down and at a C:> DOS prompt, Press the RESET button this will reboot
the SVMi-20E. During the Reboot process the SVMi-20E will communicate through a series of
IPC messages to the MCP to read the MMC data and initialize the SVMi-20E accordingly.
NOTE: After the SVMi-20E restarts you should change the value of MMC 740 so that it indicates
"MBX Download = No." This will prevent the system from overwriting any future changes you
make to the SVMi-20E database.
7.1.4 TESTING THE HARDWARE
1. Call each SVMi-20E port individually and confirm that SVMi-20E answers.
2. Call station group 5039 and confirm that SVMi-20E answers.
If steps 1 and 2 above proved to be successful you have completed the installation and
setup of the SVMi-20E hardware.
You are now ready to begin programming the SVMi-20E Voice Mail/Auto Attendant system
parameters. See the SAMSUNG SVMi-20E Programming Section.
NOTE: See MMC references in the SVMi-20E Programming Overview documentation for
other MMCs that interact with the SVMi-20E.
8. Correct System Shutdown
Whenever possible one of the following procedures should be followed when shutting down the SVMi-20E
system and/or prior to shutting down the Telephone equipment
8.1 Procedure One
From the Main Status Screen (showing activity and port status):
1. From any phone on the system Log into KMMC Programming
2. Using MMC 740 change RESTART SVM from “No”to “Yes”
3. The SDN LED on the front of the SVMi-20E will change from RED to Green. Green means it is safe
to power down the switch.†
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8.2 Procedure Two
From the Main Status Screen (showing activity and port status):
1. Press 'Escape' and enter System Administration password (Default = 0000)
2. Select 'Operating Utilities'
3. Select 'Exit the SVMi-20E'
4. Enter System Administrator's password (Default = 0000)
5. The SDN LED on the front of the SVMi-20E will change from RED to Green. Green means it is safe
to power down the switch. †
8.3 Procedure Three
1. From any phone on the system call one of the SVMi-20E ports or call the station group 5039.
2. If the SVMi-20E answers with "please enter your password" press [*] to escape to the main menu.
3. From the main menu press [#][0000]
4. You will be again prompted to enter a password, enter the System Administrator's password
(Default = 0000)
5. You will be prompted with "System Administration Menu" and a list of functions you can perform.
It will not be spoken, but you can enter a hidden option [4] to shut down the system.
6. Again you will be asked to enter a password, enter the System Administrator's password (Default =
0000)
7. The system will now shutdown to a C:> DOS Prompt. The SDN LED will turn from RED to GREEN.
Green means it is safe to power down the switch.†
†Also if you are logged in via an SIO Terminal, when the SVMi-20E terminal emulation screen shows a DOS
command line this also means the SVMi-2OE is no longer processing and it is safe to power off the system
and unplug the SVMi-20E card.
9. Connecting Optinal Equipment
There are two ports available on the front of each SVMi-20E, the LAN and the SIO. Both connections are 8 Pin
RJ-45 type connectors.
All the possible peripheral connections will be to one of these ports. The possible connections are:
9.1 Serial Communication (PC Connection)
The serial communication feature allows the installer or the system administrator to connect any com-
munication device that supports ANSI emulation to the SVMi-20E system for the purpose of system
setup and administration.
The serial port can also be used to transfer files to and from the SVMi-20E and an attached PC using the
XMODEN protocols.
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9.1.1 LOCAL PROGRAMMING VIA SIO
Connect the serial port of the SVMi-20E unit to the serial port of the laptop or terminal using a
direct RJ-45 Male to 9 pin female DB9 connector cable.
The Pin out for making your own cable is as follows:
Pre-made Cables with the above pin out are available at many data connection supply hous-
es. Cisco and others also use this standard for their RJ-45 to DB9 cables.
9.1.2 SETTING UP THE COMMUNICATIONS SOFTWARE (HYPERTERMINAL)
To connect from a laptop you may use any communications software that supports ANSI emu-
lation. SVMi-20E has been tested using Windows HyperTerminal and PROCOMM PLUS for
DOS/WINDOWS.
Launch HyperTerminal from your Windows PC and create a new connection.
1. Name the connection
2. Connect using the COM Port to which the SVMi-20E is connected
3. Set 'Bits per second' to 38,400
4. Set "Data Bits' to 8
5. Set "Parity" to None
6. Set "Stop Bits" to 1
7. Set "Flow Control" to None
8. Click 'Properties'
9. Click the 'Settings' tab
10. Select 'Terminal' keys
11. Set 'Emulation type' to ANSI or ANSIW
12. Set 'Line Wrap' to No
When this is complete press 'Ctrl + L' two or three times to refresh the screen and you should
see the SVMi-20E Status Screen. You are now ready to program the system.
9.1.3 FILE TRANSFER VIA SIO
The Serial Port is primarily designed as a programming interface but may be used to transfer
files using the commands XX (transmit file) and RX (receive file).
With an administration terminal connected to the SVMi-20E, go to the Port Activity screen and
at the '=>' prompt type one of the following commands.
XX - Move a file from the SVMi-20E to the PC attached to the SVMi-20E Serial Port.
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RJ-45 8 Pin Male RS232 9 Pin Female DB9 Connector
Pin 3 To Pin 2
Pin 4 To Pin 5
Pin 6 To Pin 3
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Syntax: XX [path] filename. Where [path] filename represents where the source file can be
found on the SVMi-20E.
Terminal operation: Open an Xmodem file receive window. (Transfer/Receive Xmodem).
RX - Move a file from the PC attached to the SVMi-20E Serial Port to the SVMi-20E.
Syntax: RX [path] filename. Where [path] filename represents where the destination file will be
sent on the SVMi-20E.
Terminal operation: Open an Xmodem file send window (Transfer/Send /Xmodem/filename).
9.2 LAN Port
The LAN port on the SVMi-20E is used for Programming, Back Up and Restore, and UPLOADING (send-
ing) and DOWNLOADING (receiving) files to and from the SVMi-20E.This connector is designed to con-
nect to the customer's internal Local Area Network (LAN) using a straight through RJ45 10/100baseT
cat5 cable or directly to a PC via a RJ45 10/100baseT cat5 Crossover Cable.
The LAN port MUST use a static IP address. The default address is: 10.10.108.6
For more information on this see additional Documentation on, 'Back Up and Restore' and 'FTP'.
9.2.1 LOCAL PROGRAMMING VIA LAN
Connect the LAN port of the SVMi-20E unit directly to a PC via a RJ45 10/100baseT cat5
Crossover Cable.
Setting Up the Network Device on your PC or Laptop
You need to consult your Operating Systems user's manual for how to set up a network con-
nection. Below is a suggestion on how to set up a connection using Windows 2000. It is still
recommended that you refer to your own user manual for details.
1. From your desktop right click on "My Network Places" then select Properties
2. Right Click LAN connection device you will use to connected to the SVMi-20E then select
Properties
3. Select Internet Protocol (TCP/IP) then select Properties
4. Select radio button for "Use the following Address"
5. Set IP Address: to 10.10.108.5
6. Set Subnet Mask: to 255.255.255.0
7. Set Default Gateway: to 10.10.108.1
8. Click on OK
9. Click on OK again
10. Close Network Places Window
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9.2.2 SETTING UP THE COMMUNICATIONS SOFTWARE (HYPERTERMINAL)
To connect from a laptop you may use any communications software that supports ANSI emu-
lation. The SVMi-20E has been tested using Windows HyperTerminal.
Launch HyperTerminal from your Windows PC and create a new connection.
1. Name the connection (example: "SVMi LAN"
2. Set 'Connect using' to TCP/IP (Winsock)
3. Set 'Host Address' to 10.10.108.6
4. Set "Port Number' to 23
5. Click 'Properties'. Click the 'Settings' tab
6. Select 'Terminal' keys
7. Set 'Emulation type' to ANSI or ANSIW. Click ASCII Set up
8. Set 'Line Wrap' to No
When this is complete press 'Ctrl + L' two or three times to refresh the screen and you should
see the SVMi-20E Status Screen. You are now ready to program the system.
9.2.3 REMOTE PROGRAMMING VIA LAN PORT
Connecting to the SVMi-20E via the LAN allows a remote administrator to monitor and provide
routine administration without having to be on site. NOTE:The customer's Local Area Network
must have Remote Access to Services enabled (or something similar on their LAN's Operating
System) and be connected to the internet via one of the many available High Speed connec-
tions. If they have a "Dial Up" internet connection this will not work.
Connect to the customer's internal Local Area Network (LAN) using a straight through RJ45
10/100baseT cat5 cable. Use the same information above for Setting up your Network Device
and Communications Software.
9.2.4 CHANGING THE DEFAULT SVMi-20E IP ADDRESS
When connecting to a customer's local area network,you may be required to change the Static
IP address of the SVMi-20E. This can only be done using the SIO connection described previ-
ously in this document.
Using the SIO interface you will do a proper shut down of the SVMi-20E. Once at a C:> DOS
prompt press the Reset button the front of the SVMi-20E face plate. Watch the boot up
sequence and you will be asked to select a boot up option (the Default is: 1 – Launch Samsung
Voice Mail). Select option 3 to “Boot to System Shell”.You will again be at a C:> DOS prompt.
There are two ways to enter the Static IP address for the SVMi-20E. One is to use the ROM-DOS
NED Text editor and the other is to use the SCONFIG utility provided by the TCP/IP software.
Using NED
1. Change directory to 'Sockets'
Type: cd \sockets
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2. Edit the socket.cfg file
Type: ned socket.cfg
3. The NED editor screen will display the following information:
# Set the IP address and number of subnet mask bits
# To use DHCP, replace this line with:
# ip address 0.0.0.1
ip address 10.10.108.6/24
# Set the IP time to live value
ip ttl 64
# Define an interface type 'packet driver' called 'if0'
# Class is 'dix', MTU = 1500, interrupt 60h, IRQ=10
interface pdr if0 dix 1500 05 0x60 10
# Define the default gateway used by interface 'if0'
route add default if0 10.10.108.5
# Define a host to use as a DNS server
domain server 10.10.108.5
# Set the Maximum Segment Size and Window size
tcp mss 1460
tcp window 2920
# Set the initial round trip time and retry counts
tcp irtt 500ms
tcp retry 6
4. Navigate so your cursor is to the right of the 6 in the ip address and back space through all
the numbers in the ip address. Now type in the new address required by your specific net-
work. (an example might be 192.168.25.33)
In the above example the SVMi-20E IP address would be 192.168.25.33.That is the address
other devices on the network would use to reference or communicate with the SVMi-20E.
The /24 is the subnet mask reference. 24 represents the number of consecutive 'ones' in
the subnet mask. A typical subnet mask is 255.255.255.0 in binary it looks like:
11111111.11111111.11111111.00000000
If you count the number of consecutive 'ones' they equal 24 in this example.
5. Next navigate so your cursor is to the right of the 5 in the route add default ip address and
back space through all the numbers in that ip address. Now type in the default gateway
address required by your specific network. (an example might be 192.168.25.1
6. Next navigate so your cursor is to the right of the 5 in the domain server ip address and
back space through all the numbers in that ip address. Now type in the same address used
in step 5 (an example might be 192.168.25.1)
7. This step has options. The Domain Server IP Address is not usually required. You can
remove the line asking for the domain server, or Insert a # in front of the line so that it is
ignored†, or also give it the same address as the example shows in steps 5 & 6.
8. Using the examples listed in steps 4 - 7 your new socket.cfg file should look like this:
# Set the IP address and number of subnet mask bits
# To use DHCP, replace this line with:
# ip address 0.0.0.1
SVMi-20E Installation / May 2009 13
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ip address 192.168.25.33/24
# Set the IP time to live value
ip ttl 64
# Define an interface type 'packet driver' called 'if0'
# Class is 'dix', MTU = 1500, interrupt 60h, IRQ=10
interface pdr if0 dix 1500 05 0x60 10
# Define the default gateway used by interface 'if0'
route add default if0 192.168.25.1
# Define a host to use as a DNS server
# domain server 192.168.25.1
# Set the Maximum Segment Size and Window size
tcp mss 1460
tcp window 2920
# Set the initial round trip time and retry counts
tcp irtt 500ms
tcp retry 6
9. Now you must save your changes. Press [ESC] then press [F] to open the File Menu
10. Press [X] to exit and then [Y] to save your changes and exit.
11. You will now be at the C:\Sockets> DOS prompt.
12. Now press the RED reset button on the SVMi-20E and let the unit come up normally.
† A # in front of a line in the Socket.CFG file tells the application to ignore, skip over, and
NOT execute the line.
Using SCONFIG
SCONFIG.EXE is a utility provided by the TCP/IP software used for creating a SOCKET.CFG file. It
will ask you a few questions that help you create the connections setting for the SVMi-20E
to communicate on your network.To use SCONFIG you must also be at a DOS c:\> prompt
as described previously before using the NED text editor.
From a DOS C:\> prompt:
1. Change directory to 'Sockets'
Type: sconfig
2. Press [1] to continue configuration
3. Press [1] to select Network Card (Packet Driver)
4. Press [1] to select Static Addressing (Manual)
5. Enter the IP address and Subnet mask you want to use. (10.10.108.6/24 is the default IP
Address)
Example: 192.168.1.32/24
In the above example the SVMi-20E IP address would be 192.168.1.32. That is the address
other devices on the network would use to reference or communicate with the SVMi-20E.
SVMi-20E Installation / May 2009 14

/24 is the subnet mask reference. 24 represents the number of consecutive 'ones' in the
subnet mask. A typical subnet mask is 255.255.255.0 in binary it looks like:
11111111.11111111.11111111.00000000
If you count the number of consecutive 'ones' they equal 24 in this example.
6. Enter the IP address of the Default Gateway used on the network the SVMi-20E will be
attached. (10.10.108.5 is the default default Gateway)
Example: 192.168.1.1
7. Enter the Primary DNS address or press [0] to skip.(10.10.108.5 is the default Primary DNS).
[0] to skip should work just fine.
8. Enter the Secondary DNS address or press [0] to skip. [0] to skip should work just fine.
9. Enter [60] for the Interrupt Vector. This is not optional. You must enter a value of 60 for the
Interrupt Vector.
10. Enter [10] for the network card's IRQ. This value is not optional. The LAN controller on the
SVMi-20E is set at IRQ 10.
11. At this point the utility will inform you it is complete and that socket.cfg has been created.
You can now restart the SVMi-20E normally.
After you change your Communications software to use the IP address you just pro-
grammed into the socket.cfg file You should be able to login to the SVMi-20E from any-
where on the customer's local area network or through the internet if they allow you
remote access.
NOTE: All IP addresses used must be on the same network. If you change the SVMi-20E Static
IP address then you MUST change the Default Gateway address. The DNS addresses can be
skipped.
IMPORTANT NOTE: When using the LAN connection into the SVMi-20E you can not exit to
DOS or use the DOS shell from Port Activity. The LAN drivers are embedded in the SVMi soft-
ware and will NOT function if you bring the system down to DOS or suspend it's operation.
SVMi-20E Installation / May 2009 15