SATO LP 100R L Manual

LP 100R Laser Printer
Operator’s Guide
Part No. 9855063 April 2014

Revision number Date Reason for update
Rev 0 February, 2009 Initial release
Rev 1 April, 2014 USB Support
Copyright © 2009 SATO America, Inc.
ALL RIGHTS RESERVED
No part of this work may be reproduced or copied in any form without the express
written consent of:
SATO America, Inc.
1140 Windham Pkwy.
Romeoville, IL 60446

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page i April, 2014
of viii pages
Table of Contents
Chapter 1: General Information
Notice.....................................................................................................1-2
Trademarks.............................................................................................1-2
Liability Disclaimer ...................................................................................1-3
Regulatory Notices ...................................................................................1-4
FCC Regulations...................................................................................1-4
Manufacturer’s Instructions........................................................................1-5
User’s Responsibility.............................................................................1-5
DHHS (Department of Health and Human Services).......................................1-6
CDRH (Center of Devices and Radiological Health) Regulations .......................1-6
Chapter 2: Printer Components
Overview ................................................................................................2-2
Printer Components: Left-Side Front – View One...........................................2-3
Transfer Unit Cleaning Rod ....................................................................2-4
Main Charger Unit Cleaning Rod .............................................................2-4
Top Panel Switches...............................................................................2-4
Top Panel Switch LED Functions .........................................................2-5
Emergency Power Switch ......................................................................2-6
Fuser Unit...........................................................................................2-6
Burster Unit (Optional Component).........................................................2-6
Side Panel Switches..............................................................................2-6
METO-Logic Controller ..........................................................................2-6
Printer Components: Left-Side Front – View Two...........................................2-7
Front Door ..........................................................................................2-8
Toner Bottle Access Cover .....................................................................2-8
EP Holder............................................................................................2-8
Touch Display Unit (TDU) ......................................................................2-8
Toner Bottle ........................................................................................2-8
Page Counter.......................................................................................2-9
Service Cover......................................................................................2-9
Left-Side Door .....................................................................................2-9
Toner Fuser Filter.................................................................................2-9
Swing Guide (Optional Component) ........................................................2-9
Removable Stacker Table ......................................................................2-9
Adjustable Foot....................................................................................2-9
Waste Toner Collecting Bottle ................................................................2-9
Main Charger Unit ..............................................................................2-10
OPC Cartridge....................................................................................2-10
Developer Unit...................................................................................2-10
Printer Components: Right-Side Rear View.................................................2-11
Tractor Width Knob ............................................................................2-11
Load Switch ......................................................................................2-11
Tractor Raise Lever ............................................................................2-11

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page ii April, 2014
of viii pages
Form End Sensor ...............................................................................2-11
Tractor Unit.......................................................................................2-11
Suction Brake Unit .............................................................................2-12
Right Edge Forms Guide......................................................................2-12
Web Guide ........................................................................................2-12
Main Circuit Breaker ...........................................................................2-12
Chapter 3: Printer Operation
Overview ................................................................................................3-2
End-User License Agreement......................................................................3-3
Power Up and Down Procedures .................................................................3-4
Power Up Procedures............................................................................3-5
Power Down Procedures........................................................................3-6
Normal Power Down.........................................................................3-6
Emergency Power Down....................................................................3-6
Operator Responsibilities ..........................................................................3-7
Supervisor Responsibilities ........................................................................3-8
Appendix A: Installing System Software ..................................................3-8
Appendix B: Managing Files ...................................................................3-8
System Start-up Procedures ....................................................................3-10
System Start-Up Screen Definitions .....................................................3-11
Menu System ........................................................................................3-14
Main Menu .......................................................................................3-14
Main Menu Buttons.........................................................................3-14
Main Menu Options.........................................................................3-15
Exit Menu System Options...............................................................3-16
Exit Menu System Buttons...............................................................3-16
Advanced Menu..................................................................................... 3-17
Supervisor Menu............................................................................... 3-17
Service Menu.....................................................................................3-17
Operator Express Menu.......................................................................... 3-18
Operator Express Menu Buttons ......................................................3-18
Recall Configurations ........................................................................ 3-19
Recall Configurations Menu Buttons ..................................................3-19
Modify Horizontal Fine Adjustment........................................................3-20
Horizontal Fine Adjustment Menu Buttons..........................................3-20
Modify Vertical Fine Adjustment ..........................................................3-21
Vertical Fine Adjustment Menu Buttons ............................................3-21
Print Configurations............................................................................3-22
Print Time & Usage Report...................................................................3-24
Print Status Page ..............................................................................3-26
Printer Cleaned..................................................................................3-28
Page Flush .......................................................................................3-29
Document Loading Procedures .................................................................3-30

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page iii April, 2014
of viii pages
Chapter 4: Printer Maintenance
Maintenance............................................................................................4-2
Cleaning Tools ........................................................................................4-2
Life and Cleaning Interval..........................................................................4-3
Changing Consumables.........................................................................4-3
Toner Removal ........................................................................................4-3
Fuser Unit Cleaning .................................................................................4-4
Charger Cleaning ....................................................................................4-5
AIDC Sensor Cleaning...............................................................................4-7
Daily Maintenance .................................................................................4-10
AIDC Sensor Cleaning.........................................................................4-10
Tractor Unit Cleaning..........................................................................4-10
Fusing Unit Cleaning...........................................................................4-10
User-Replaceable Consumables .............................................................. 4-11
Expected Life of User-Replaceable Consumables ....................................4-12
Touch Display Unit .................................................................................4-13
Printer Consumable Supplies ...............................................................4-14
Toner Bottle Replacement ...................................................................... 4-15
Waste Toner Collecting Bottle Replacement............................................... 4-17
OPC Drum/OPC Cartridge Replacement .....................................................4-18
Cleaning Blade Replacement .................................................................. 4-21
Chapter 5: Problem Solving
Introduction ............................................................................................5-2
Audible Alarm..........................................................................................5-3
Safety Considerations ...............................................................................5-3
Paper Jams..............................................................................................5-4
Paper Jams – General...........................................................................5-4
Paper Jams – In the Tractor Unit ............................................................5-5
Paper Jams – At the Fusing and Exit Areas...............................................5-7
Interlock Errors..................................................................................5-11
Print Quality Problems.............................................................................5-12
Blank Print........................................................................................5-12
Black Print ........................................................................................5-12
Light Image.......................................................................................5-13
Dark Image.......................................................................................5-13
Background Haze ...............................................................................5-14
Black Stripe.......................................................................................5-14
Black Specks .....................................................................................5-14
White Stripe......................................................................................5-15
Print Voids ........................................................................................5-15
Uneven Image Density........................................................................5-16
Warning Messages..................................................................................5-17
Error Messages Requiring Operator Intervention .....................................5-18
Printer Hardware Messages..................................................................5-20
Controller Errors ................................................................................5-22
Communication Errors ........................................................................5-22

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page iv April, 2014
of viii pages
Emulation Errors ....................................................................................5-23
Kodescript™ Errors.............................................................................5-23
Kodescriptplus Status and Error Codes ..................................................5-24
Codes 01-15 .................................................................................5-24
Codes 16-50 .................................................................................5-24
Codes 51-80 .................................................................................5-24
Codes 81-99 ................................................................................ 5-24
KodescriptPlus Status Messages ..................................................... 5-25
KodescriptPlus Warnings ............................................................... 5-26
KodescriptPlus Errors..................................................................... 5-28
KodescriptPlus Fatal Errors .............................................................5-30
Chapter 6: Supervisory Functions
Introduction ............................................................................................6-4
Supervisor Menu ......................................................................................6-5
Supervisor Menu Access........................................................................6-5
Test Prints Function..................................................................................6-9
Test Prints Function Access....................................................................6-9
1/10” Grid Pattern ...............................................................................6-10
Character Fill.....................................................................................6-12
Font Sampler.....................................................................................6-14
Placement Test ..................................................................................6-16
Page Coverage...................................................................................6-18
User Files..........................................................................................6-21
Font Detail........................................................................................6-23
Interface Setup Function .........................................................................6-25
Interface Setup Function Access...........................................................6-25
RS-232 Interface................................................................................6-26
Parallel Interface................................................................................6-26
Enable/Disable ............................................................................. 6-26
Strobe......................................................................................... 6-26
Busy Req..................................................................................... 6-26
Parallel Interface Data Transfer Rate Modification ..............................6-27
Ta, Tb, and Tc ...........................................................................6-27
Reset Settings.............................................................................. 6-27
Ethernet Setup ..................................................................................6-28
Enable Ethernet (Enable/Disable Ethernet) ....................................... 6-29
Enable/Disable Ethernet..............................................................6-29
Host Protocol................................................................................ 6-30
Activate New Settings.................................................................... 6-30
Job Trace Enable/Disable ............................................................6-31
Windows Network Printing – Enable/Disable...................................6-31
Raw Printing (TCP/IP Setup)........................................................6-31
Configuration Function ............................................................................6-31
Files Function ........................................................................................6-32
Files Function Access ..........................................................................6-32
Reset Function.......................................................................................6-33
Reset Function Access.........................................................................6-33

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page v April, 2014
of viii pages
Cancel Job On Jam Function.....................................................................6-34
Cancel Job On Jam Function Access ......................................................6-34
Disabled/Enabled (Cancel Job On Jam)..................................................6-35
Prompt (Cancel Job On Jam)................................................................6-36
Cancel Job On Field Error Function............................................................6-37
Cancel Job On Field Error Function Access..............................................6-37
Disabled/Enabled (Cancel Job On Field Error) .........................................6-37
Prompt (Cancel Job On Field Error).......................................................6-38
Password Enable Function........................................................................6-39
Password Enable Function Access .........................................................6-39
Change Password Function ......................................................................6-40
Change Password Function Access ........................................................6-40
Time Function........................................................................................6-42
Time Function Access..........................................................................6-42
System Time.....................................................................................6-44
Up-Time ...........................................................................................6-45
Set Time...........................................................................................6-46
Set Time Zone...................................................................................6-48
Standard Time Zones .....................................................................6-49
Daylight Saving .................................................................................6-50
Network Time Setting Function.................................................................6-52
Network Time Setting Function Access ..................................................6-52
Network Time Enable (Select Local System Time) ...................................6-53
Network Time Enable (Select Server Time) ............................................6-54
Time Server (Enter/Change Time Server IP Address)...............................6-55
Configuration Procedures.........................................................................6-57
Configuration Introduction...................................................................6-57
Printer Start-up .................................................................................6-57
Modifying or Creating a New Configuration.............................................6-57
Status Page...................................................................................6-58
Stored and Default Configuration......................................................6-59
Configuration Function Menu................................................................... 6-60
Configuration Function Menu Access .................................................... 6-60
Recall Configuration........................................................................... 6-61
Store Configuration ............................................................................6-63
Remove Configuration.........................................................................6-66
Edit..................................................................................................6-68
Printer Setup Menu................................................................................ 6-69
Printer Setup Menu Access ..................................................................6-69
Form Height .....................................................................................6-71
Print Width....................................................................................... 6-73
Lines Per Inch .................................................................................. 6-75
Characters Per Inch............................................................................6-77
Vertical Adjustment........................................................................... 6-79
When a Print Job Is in Progress .......................................................6-79
When the Printer Is Idle..................................................................6-82

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page vi April, 2014
of viii pages
Horizontal Adjustment ....................................................................... 6-83
When a Print Job Is in Progress....................................................... 6-83
When the Printer Is Idle ................................................................ 6-86
Image Density...................................................................................6-87
Material Type.................................................................................... 6-89
Orientation........................................................................................6-91
Emulation .........................................................................................6-93
Primary Font .....................................................................................6-95
Auxiliary Font .................................................................................. 6-97
Symbol Set .......................................................................................6-99
Line Termination............................................................................. 6-101
Error Recovery................................................................................. 6-103
Emulation Settings ........................................................................... 6-105
KodescriptPlus............................................................................. 6-106
PCL5e Options............................................................................ 6-108
Page Buffer Limit ............................................................................. 6-110
Resolution....................................................................................... 6-112
EAS (Electronic Article Surveillance) ................................................... 6-114
Swing Mode (Optional Unit) ............................................................... 6-116
Reverse Mode.................................................................................. 6-118
Burster Mode (Optional Component) ................................................... 6-120
Roll To Roll Mode ............................................................................. 6-122
Paper Suction.................................................................................. 6-123
Energy Fusion.................................................................................. 6-125
AIDC Mode...................................................................................... 6-127
Appendix A: Installing System Software
Introduction ............................................................................................A-2
Copying the Operating System...................................................................A-2
System Program – Full Installation..............................................................A-3
System Program – Software Upgrade..........................................................A-6
Appendix B: Managing Files
Introduction ............................................................................................B-2
Managing Fonts, Logos, and Formats...........................................................B-3
Managing User's Fonts ..............................................................................B-4
Procedures..........................................................................................B-4
Functional Capability ............................................................................B-6
USB To Active......................................................................................B-7
Active To USB....................................................................................B-11
Delete Active.....................................................................................B-13
Manage Archive .................................................................................B-15
Functional Capability ......................................................................B-15
To Active ......................................................................................B-16
To Archive ....................................................................................B-18
USB To Archive..............................................................................B-20
Archive To USB..............................................................................B-23
Delete Archive...............................................................................B-25

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page vii April, 2014
of viii pages
System Program ....................................................................................B-27
Installing the System Program .............................................................B-27
Copying the System Program...............................................................B-30
System Menu.........................................................................................B-33
Installing the Updated System Menu.....................................................B-33
Copying the Updated System Menu.......................................................B-36
User's Configuration file ..........................................................................B-39
Installing the Updated User's Configuration File ......................................B-39
Copying the Updated User's Configuration File........................................B-42
System Setup File ..................................................................................B-45
Installing the Updated System Setup File...............................................B-45
Copying the Updated System Setup File ................................................B-48
System Error Log ...................................................................................B-51
Installing the System Error Log............................................................B-51
Copying the System Error Log..............................................................B-54
Capturing a File to Diskette......................................................................B-57
Appendix C: Service/Technical Support
Service...................................................................................................C-2
Technical Support.....................................................................................C-2
Appendix D: Ordering Supplies
Ordering ................................................................................................ D-2
Supplies................................................................................................. D-2
Available Supplies ............................................................................... D-2
Appendix E: The Menu System
Main Menu ..............................................................................................E-2
Operator Express Menu.............................................................................E-3
Supervisor Menu ......................................................................................E-4
Configuration...........................................................................................E-5
Printer Setup...........................................................................................E-6
Emulation Settings – KodePlus ...................................................................E-8
Emulation Settings – IGP/VGL....................................................................E-9
Emulation Settings – IGP/PGL ..................................................................E-10
Emulation Settings – PCL5e .....................................................................E-11
Emulation Settings – IPDS.......................................................................E-12
Code Page and Default Font.....................................................................E-13
Interface Setup......................................................................................E-14
Parallel Setup ........................................................................................E-15
Ethernet Setup ......................................................................................E-16
Files.....................................................................................................E-17
Service Menu.........................................................................................E-18
Shortcut Keys........................................................................................E-19
Appendix F: Product Specifications
Print Method............................................................................................F-2
Print Speed .............................................................................................F-2

LP 100R Laser Printer Operator's Guide Table of Contents
Rev: 1 Page viii April, 2014
of viii pages
Print Resolution........................................................................................F-2
Interfaces ...............................................................................................F-2
Emulations..............................................................................................F-2
Document Width ......................................................................................F-3
Document Length.....................................................................................F-3
Print Area................................................................................................F-3
Maximum Ejection Size .............................................................................F-3
Document Thickness.................................................................................F-3
Hopper Capacity.......................................................................................F-3
Stacker Capacity......................................................................................F-3
Image Density .........................................................................................F-3
Fusing Method .........................................................................................F-3
Environmental Temperature.......................................................................F-3
Humidity.................................................................................................F-3
Input Voltage...........................................................................................F-4
Dimensions .............................................................................................F-4
Weight....................................................................................................F-4
User Features ..........................................................................................F-4
File Management......................................................................................F-4
Printer Options.........................................................................................F-4
Appendix G: Operating/Environmental Requirements
Space Requirements................................................................................ G-2
Power Requirements................................................................................ G-3
Power Source ......................................................................................... G-3
Temperature/Relative Humidity................................................................. G-3
Operating Conditions ............................................................................... G-4
Precautions When Operating the Printer...................................................... G-5
Moving the Printer................................................................................... G-5
Appendix H: Default Passwords
Default Passwords................................................................................... H-2
Appendix I: End-User License Agreement
End-User License Agreement for SATO Controller Software............................. I-2