SATO CG408TT User manual

Quick Guide
CG4 Series
CG408TT
CG412TT
Thermal Transfer Type
203 dpi/305 dpi
CG408DT
CG412DT
Direct Thermal Type
203 dpi/305 dpi
EnglishGermanChineseKorean
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FCC WARNING
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
− Reorient or relocate the receiving antenna.
− Increase the separation between the equipment and receiver.
− Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
− Consult the dealer or an experienced radio/TV technician for help.
AC power cord with ferrite core must be used for RF interference suppression.
English
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I
English
Safety Precautions
Pictographic Symbols
This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and correct use of the printer and to
prevent injury to others and property damage. The symbols and meanings for them are given below. Be sure to understand these symbols
well before reading the main text.
This section describes how to use the printer safely. Be sure to read it carefully before using the printer.
Ignoring the instructions
marked by this symbol and
erroneously operating the
printer could result in death or
serious injury.
Ignoring the instructions
marked by this symbol and
erroneously operating the
printer could result in injury or
property damage.
Example Pictographs
Warning
Caution
Warning
The pictograph means “Caution is required.” A specific
warning symbol is contained inside this pictograph (The symbol
at left is for electric shock).
The pictograph means “Should not be done.” What is
specifically prohibited is contained in or near the pictograph
(The symbol at left means “Disassembly prohibited”).
The pictograph means “Must be done.” What is specifically to
be done is contained in the pictograph (The symbol at left
means “Unplug the power cord from the outlet”).
Do not set on an unstable area
•Do not set on an unstable area,
such as a wobbly table or
slanted area or an area subject
to strong vibration. If the printer
falls off or topples over, it could
injure someone.
Always ground the connections
•Always connect the printer’s
ground wire to a ground. Not
grounding the ground wire
could result in electric shock.
Do not use the printer when
something is abnormal about it
Do not disassemble the printer
Regarding the cutter
•Do not touch the cutter with
your hands or do not put
something into the cutter. Doing
so could result in an injury.
Using the head cleaning fluid
•Use of flame or heat around the
head cleaning fluid is
prohibited. Absolutely do not
heat it or subject it to flames.
•Keep the fluid out of reach of
children to prevent them from
accidentally drinking it. If the
fluid is drunk, immediately
consult with a physician.
Handling of the power cord
When the printer has been dropped
or broken
Do not place containers full of water
or other liquid on the printer.
Do not put objects inside the printer
Do not use other than
the specified voltage
•Do not use other than the
specified voltage. Doing so
could result in fire or electric
shock.
•Do not place flower vases,
cups, or other containers
holding liquids, such as water
or chemicals, or small metal
objects near the printer. If they
are spilled and get inside the
printer, immediately turn off the
power switch, unplug the power
cord from the outlet, and
contact the store, dealer, or
Support Center. Using the
printer in this condition could
cause a fire or electric shock.
•Do not insert or drop in metal
or burnable objects inside the
printer’s openings (cable
outlets, etc.). If foreign objects
do get inside the printer,
immediately turn off the power
switch, unplug the power cord
from the outlet, and contact the
store, dealer, or Support
Center. Using the printer in this
condition could cause a fire or
electric shock.
•Do not damage, break, or
modify the power cord. Also, do
not place heavy objects on the
power cord, heat it, or pull it
because doing so could
damage the power cord and
cause a fire or electric shock.
•If the power cord becomes
damaged (core is exposed,
wires broken, etc.), contact the
store, dealer, or Support
Center. Using the power cord in
this condition could cause a fire
or electric shock.
•Do not modify, excessively
bend, twist, or pull the power
cord. Using the power cord in
such a condition could cause a
fire or electric shock.
•If the printer is dropped or
broken, immediately turn off the
power switch, unplug the power
cord from the outlet, and
contact the store, dealer, or
Support Center. Using the
printer in this condition could
cause a fire or electric shock.
•Continuing to use the printer in
the event something is
abnormal about it, such as
smoke or unusual smells
coming from it, could result in
fire or electric shock.
Immediately turn off the power
switch, unplug the power cord
from the outlet, and contact
the store, dealer, or Support
Center for repairs. It is
dangerous for the customer to
try to repair it, so absolutely do
not attempt repairs on your
own.
•Do not disassemble or modify
the printer. Doing so could
result in fire or electric shock.
Ask the store, dealer, or
Support Center to conduct
internal inspections,
adjustments, and repairs.
Version 1.December 2008 Q02444000
©2008 SATO CORPORATION
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II
English
Caution
Do not place in areas with high humidity
•Do not place the printer in
areas with high humidity or
where condensation forms. If
condensation forms,
immediately turn off the power
switch and do not use the
printer until it dries. Using the
printer while condensation is on
it could result in electric shock.
Power cord
•Keep the power cord away from
hot devices. Getting the power
cord close to hot devices could
cause the cord’s covering to
melt and cause a fire or
electrical shock.
•When unplugging the power
cord from the outlet, be sure to
hold it by the plug. Pulling it by
the cord could expose or break
the core wires and cause a fire
or electric shock.
•The power cord set that comes
with the printer is especially
made for this printer. Do not
use it with any other electrical
devices.
Loading paper
•When loading roll paper, be
careful not to get your fingers
pinched between the paper roll
and the supply unit.
When not using the printer
for a long time
•When not using the printer for a
long time, unplug the power
cord from the outlet to maintain
safety.
During maintenance and cleaning
•When maintaining and cleaning
the printer, unplug the power
cord from the outlet to maintain
safety.
Top cover
•Be careful not to get your
fingers pinched when opening
or closing the top cover.
Also be careful the top cover
does not slip off and drop.
Print head
•The print head is hot after
printing. Be careful not to get
burned when replacing paper
or cleaning immediately after
printing.
•Touching the edge of the
print head with bare hands
could result in injury. Be careful
not to become injured when
replacing paper or cleaning.
•The customer should not
replace the print head.
Doing so could result in injury,
burns, or electric shock.
Carrying the Printer
•When moving the printer,
always unplug the power cord
from the outlet and check to
make sure all external wires
are disconnected before
moving it. Moving the printer
with the wires still connected
could damage the cords or
connecting wires and result in a
fire or electrical shock.
•Do not carry the printer with
paper loaded in it. The paper
could fall out and cause an
injury.
•When setting the printer on the
floor or a stand, make sure not
to get your fingers or hands
pinched under the printer feet.
Power supply
•Do not operate the power
switch or plug in/unplug the
power cord with wet hands.
Doing so could result in electric
shock.
Caution
(1)
(2)
(3)
Reproduction in any manner of all or part of this document is prohibited.
The contents of this document may be changed without prior notice.
Great care has been taken in the preparation of this document, but if any problems, mistakes, or
omission are found, please contact the store or dealer where you purchased the printer.
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III
English
Precautions for Installation and Handling
This printer requires an AC power supply.
Be sure to connect the printer to an AC
power supply.
Failure to do so may result in miss
operation or a malfunction.
Connect the power cord to a grounded
power outlet.
Make sure to have the facility
equipped with the ground slot.
Select a Safe Location
Place the printer on a surface that is flat and
level.
If the surface is not flat and level, this
may result in poor print quality. This
may also cause malfunction and
shorten the life span of the printer.
Do not place the printer on a location that
produces vibration.
Do not carry the printer when the roll
label is set. Giving serious vibration
or shock to the printer may cause
malfunction and shorten the life span
of the printer.
Do not place the printer near crane or
pressing machine.
Machineries such as crane and
pressing machine require large
amount of power. This may cause
electrical noise or voltage reduction.
Avoid such locations to reduce the
risk of malfunction or damage to the
printer.
Keep the printer out of high temperature and
humidity.
Avoid locations subject to extreme or
rapid changes in temperature or
humidity. Exposure to these condi-
tions may cause electrical problems
within the printer.
Do not place the printer in a location subject
to water or oil.
Do not place the printer in a location
where it will be splashed with water o
r
oil. Water or oil entering inside the
printer may cause a fire, electric
shock, or malfunction.
Avoid dust.
Dust buildup may result in poor print
quality. This may cause not only
malfunction but also shorten the life
span of the printer.
Keep out of direct sunlight.
This printer has a built-in optical
sensor. Exposure to direct sunlight
will make the sensor less responsive
and may cause the label to be sensed
incorrectly. Close the top cover when
printing.
Power Supply
Provide a stable source of electricity to the
printer.
Do not share the power outlets with other appliances such
as a heater and refrigerator requiring a measurable amount
of power. Also, avoid using the power outlet near where
such appliances are plugged into. This may cause voltage
reduction and malfunction.
Ground
Printer operation can be affected by the printer environment.
Refer to the following instructions for installation and handling of CG408/412 series.
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Table of Contents
Safety Precautions········································································· I
Precautions for Installation and Handling···································· III
Names of Parts ············································································· 2
Turning On the Power ··································································· 6
Basic Specifications ····································································· 8
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English
Checking Accessories
Make sure that you have received all of the following items in the package.
If there are any accessories missing, contact your nearest dealer or the store
where you purchased the printer.
Quick Guide (this manual)
Leaflet (Global warranty)
AC power cord AC adapter
▲ About the Box
Please retain both the box in which the printer was packed and the cushioning
material (cushions that hold the printer in place). If you need to send in the
printer for repair, repack it in this box.
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Names of Parts
▲ Printer Unit (Unit Exterior)
Cover open/close latch
Label discharge outlet
Operation panel
Top cover
▲ Back (USB + RS-232C Interface)
DC input power terminal
(Power connector)
RS-232C connector
USB connector
▲ Back (USB + LAN Interface)
DC input power terminal
(Power connector)
LAN connector
USB connector
▲ Back (USB + IEEE1284)
DC input power terminal
(Power connector)
USB connector
IEEE1284
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When Top Cover is Opened
▲ For CG408DT/412DT
Platen roller
Paper sensor
Paper holder slide lever
Paper holder
Print head
▲ For CG408TT/412TT
Platen roller
Paper sensor
Paper holder slide lever
Paper holder
Print head
Ribbon unit
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When Top Cover is Opened (Cutter Type (Optional))
Paper holder
Cutter unit
Platen roller
Paper sensor
Paper holder slide lever
When Top Cover is Opened (Dispenser Type (Optional))
Paper holder
Backing paper discharge outlet
Dispenser paper sensor
Platen roller
Paper sensor
Paper holder slide lever
Dispenser unit
(When the dispenser unit is open)
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When Top Cover is Opened (Linerless Type (Optional))
Paper holder
Linerless paper sensor
Platen roller
Paper sensor
Paper holder slide lever
▲ Operation Panel
ON LINE (POWER) lamp
T
he lamp lights green when the
printer is online and blinks green
when the printer is offline.
FEED/LINE button
Press this button to select the
printer status (online/offline) or to
feed the paper.
POWER button
Press this button to turn the
power on or off.
ERROR lamp
T
he lamp lights or blinks red
when an error is detected in the
printer.
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Turning On the Power
Power Setting
Plug the DC power cord of the AC adapter into the printer and turn on the
power.
1Connect the AC power cord to the AC
adapter.
2Connect the printer AC adapter
AC power outlet. When plugging the
DC power cord into the printer's power
connector, make sure the DC power
cord connector is oriented properly.
When plugging in the DC power cord
to the printer, use one hand to hold the
printer while using the other hand to
plug in the cord.
A
C power cord
A
C adapter
A
C power cord
A
C adapter
DC input power terminal
(Power connector)
DC input power terminal
(Power connector)
Make sure the flat side
of the DC power cord is
facing up.
Plug
DC power cord
Make sure the flat side
of the DC power cord is
facing up.
Plug
DC power cord
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3Press the POWER button on the
operation panel of the unit. The ON
LINE (POWER) lamp lights. Check that
the ON LINE (POWER) lamp is lit.
4Press the POWER button to turn off the printer. When the power is off, the ON LINE
(POWER) lamp turns off.
The power cord set supplied with this printer is only for use with this printer. Do
not use it for other electrical products.
Do not operate the POWER button or plug in/unplug the power cord with wet
hands. Doing so could result in electric shock.
•
•
CAUTIONCAUTION
ON LINE (POWER) ERROR FEED/LINE
POWER button
ON LINE (POWER) ERROR FEED/LINE
POWER button
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Basic Specifications
Model name CG408DT CG412DT CG408TT CG412TT
Printing method Direct Thermal Thermal Transfer
(Direct Thermal/Thermal Transfer)
Head density
(Resolution)
203 dpi
(8-dot/mm)
305 dpi
(12-dot/mm)
203 dpi
(8-dot/mm)
305 dpi
(12-dot/mm)
Printing effective area 300 mm pitch x 104 mm wide
Unprintable area Label
Length direction Upper: 1.5mm Lower: 1.5mm
(Not including backing paper)
Width direction Left: 1.5mm Right: 1.5mm
(Not including backing paper)
Linerless label
Length direction Upper: 4.0mm Lower: 1.5mm
Width direction Left: 1.5mm Right: 1.5mm
Printing speed 50, 75 or 100 mm/sec
2, 3 or 4 inches/sec (Setting: 2, 3, 4)
* Printing speed differs depending on paper type and usage environment.
Paper type/
Paper shape
Roll paper (Face-out / Face-in winding)
Recommended use of paper manufactured or specified by SATO.
Paper thickness 60 to 190μm (0.06 to 0.19 mm)
Label size Label
Continuous type
Pitch : 7 to 300 mm (Backing paper 10 to 303 mm)
Width : 22 to 107 mm (Backing paper 25 to 110 mm)
Cutter type
Pitch : 22 to 300 mm (Backing paper 25 to 303 mm)
Width : 22 to 107 mm (Backing paper 25 to 110 mm)
Dispenser type
Pitch : 22 to 100 mm (Backing paper 25 to 103 mm)
Width : 22 to 107 mm (Backing paper 25 to 110 mm)
Tear-off type
Pitch : 22 to 300 mm (Backing paper 25 to 303 mm)
Width : 22 to 107 mm (Backing paper 25 to 110 mm)
Linerless type (Label without backing paper)
Pitch : 22 to 100 mm
Width : 22 to 110 mm
Non-adhesive label
Continuous type
Pitch : 10 to 303 mm
Width : 25 to 110 mm
Cutter type
Pitch : 25 to 303 mm
Width : 25 to 110 mm
Tear-off type
Pitch : 25 to 303 mm
Width : 25 to 110 mm
*Some restrictions may apply to the paper sizes that can be used depending on the
type of paper, usage environment, and application.
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Model name CG408DT CG412DT CG408TT CG412TT
Outer diameter of
paper roll
Maximum ø128 mm
Inner diameter of paper roll core: ø40 mm (ø1.5 inches)
Ribbon size/
Ribbon type/
Ribbon winding
direction
—
Length: Maximum 100m
Width: 110 mm ± 0.5 mm
Outer diameter: Max.ø38 mm
(Inner diameter of ribbon core:
ø12.7 mm)
Winding direction: Face-out winding
Winding method: Ribbon core
winding method
*Recommended use of carbon ribbon
manufactured or specified by SATO.
Label issuing
mode
Standard: Continuous mode, Tear off mode, Sensor-off mode
Option: Dispenser mode, Cutter mode, Linerless mode
Dimensions 179 (W) × 238 (D) × 173 (H) (mm)
* Excluding the protrusion portion.
Weight 1.7 kg 1.9 kg
Power
specifications
AC adapter
Input power voltage: AC 100 V to 240 V ±10% (full range)
Frequency: 50/60 Hz
Output power voltage: DC 19 V
Power consumption
Input power voltage conditions: AC 100 V
At peak: 50 W (at 30% printing ratio)
During standby: 2.5 W
Environmental
conditions (Temperature/
Humidity)
Operating environment: 4 to 38°C, 30 to 80 % RH (However, no condensation)
Storage environment: –10 to 60°C, 15 to 85 % RH (However, no condensation)
(Not including ribbon, labels, and other supplies.)
Interface Select one of the following (The factory will provide the unit with the
selected interface.)
1USB (B type) and RS-232C (D-SUB 9-pin)
2USB (B type) and LAN (10 BASE-T/100 BASE-TX auto switching)
3USB (B type) and IEEE1284
Options Cutter unit, Dispenser unit (w/ dispenser paper sensor), RTC kit,
Non-cutter unit for linerless label, Simplified input Keypad,
TSC Smart Keyboard, 1D barcode scanner
LED 1ERROR: (Red)
2ON LINE (POWER): (Green)
Operation button [POWER], [FEED/LINE]
Paper length
detection sensor
I-mark sensor (Reflective type)
Label gap sensor (Transmissive type)
Barcode UPC-A/UPC-E, JAN/EAN, CODE39, CODE93, CODE128, GS1-128
(UCC/EAN-128), CODABAR (NW-7), ITF, Industrial 2 of 5, Matrix 2 of 5,
BOOKLAND, MSI, POSTNET, GS1 DataBar (RSS)
* GS1 DataBar is the new version of RSS-14.
2D barcode PDF417(Ver. 2.4), MAXI code(Ver. 3.0), QR code, GS1 DataMatrix (ECC200)
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Model name CG408DT CG412DT CG408TT CG412TT
Composite symbol EAN-13 Composite (CC-A/CC-B)
EAN-8 Composite (CC-A/CC-B)
UPC-A Composite (CC-A/CC-B)
UPC-E Composite (CC-A/CC-B)
GS1-128 Composite (CC-A/CC-B/CC-C)
GS1 DataBar Composite (CC-A/CC-B)
GS1 DataBar Truncated Composite (CC-A/CC-B)
GS1 DataBar Stacked Composite (CC-A/CC-B)
GS1 DataBar Stacked Omni-Directional Composite (CC-A/CC-B)
GS1 DataBar Limited Composite (CC-A/CC-B)
GS1 DataBar Expanded Composite (CC-A/CC-B)
GS1 DataBar Expanded Stacked Composite (CC-A/CC-B)
* GS1 DataBar is the new version of RSS-14.
Standard installed fonts
Bitmap font U font 5 × 9 dots (alphanumeric characters and symbols)
S font 8 × 15 dots (alphanumeric characters and symbols)
M font 13 × 20 dots (alphanumeric characters and symbols)
WB font 18 × 30 dots (alphanumeric characters and symbols)
WL font 28 × 52 dots (alphanumeric characters and symbols)
XU font 5 × 9 dots (alphanumeric characters and symbols)
XS font 17 × 17 dots (alphanumeric characters and symbols)
XM font 24 × 24 dots (alphanumeric characters and symbols)
XB font 48 × 48 dots (alphanumeric characters and symbols)
XL font 48 × 48 dots (alphanumeric characters and symbols)
OCR-A 15 × 22 dots
(alphanumeric and symbols)
OCR-B 20 × 24 dots
(alphanumeric and symbols)
OCR-A 22 × 33 dots
(alphanumeric and symbols)
OCR-B 30 × 36 dots
(alphanumeric and symbols)
Simplified Chinese (2.6MB)
Gothic type GB2312 24 × 24 dots
Korean (1.6MB)
Gothic type KSX1001 16 × 16 dots
Mincho type KSX1001 24 × 24 dots
Rasterized font CG Times (alphanumeric and symbols)
CG Triumvirate (alphanumeric and symbols)
CG Times Bold (alphanumeric and symbols)
CG Triumvirate Bold (alphanumeric and symbols)
Outline font Alphanumeric and symbols
Printing direction
(Characters/
Barcode)
Characters: 0°, 90°, 180°, 270°
Barcode: Parallel 1 (0°), Parallel 2 (180°), Serial 1 (90°), Serial 2 (270°)
Barcode ratio 1:2, 1:3, 2:5, Free specification
Magnification ratio
(Characters/
Barcode
)
Characters: Vertical 1 to 12 times, Horizontal 1 to 12 times
Barcode: 1 to 12 times
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Model name CG408DT CG412DT CG408TT CG412TT
Standard functions 1Status return function
2Graphic function
3Sequential number function
4Form overlay function
5Custom character registration function
6Black/white inversion function
7Ruled line function
8Format registration function
9Zero slash switching function
Self-diagnostic
function
1Paper end detection
2Cover open detection
3Test print
4Ribbon end detection (for thermal transfer type only)
5Cutter error (When the cutter unit is installed)
Noise (EMC)
standard
FCC15B Class B
Safety standards UL60950-1(2001), CSA22.2 No.60950-1-03
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