Sennheiser VMX OFFICE User manual

VMX
OFFICE
Instruction Manual
Bedienungsanleitung
Notice d‘emploi
Istruzioni per l‘uso
Instrucciones de uso
Manual de utilização
Betjeningsvejledning
Bruksanvisning
Bruksanvisning
Gebruiksaanwijzing

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1
English
Contents
Features ................................................................................................................................... 3
Delivery includes ................................................................................................................... 4
Operating elements .............................................................................................................. 5
Headset ................................................................................................................................ 5
Base Station ........................................................................................................................ 5
Button overview .................................................................................................................... 6
Buttons on the headset .................................................................................................... 6
Buttons on the base station ............................................................................................ 6
Setting up ............................................................................................................................... 7
Connecting the base station to the mains ........................................................................ 7
Connecting the base station to a fixed line phone ......................................................... 7
Type 1:
Connecting the base station to a fixed line phone with a headset socket ............ 7
Type 2:
Connecting the base station to a usual fixed line phone .......................................... 8
Type 3:
Connecting the base station to a fixed lined DHSG phone ........................................ 8
Connecting the base station to a computer ..................................................................... 9
Connecting the base station to the headphone output and the microphone
input socket of a computer sound card ........................................................................ 9
Connecting the base station with UUSB 7 socket to the computer sound card ..... 10
Connecting the base station to a USB socket of a computer .................................... 10
Connecting a handset lifter to the base station (optional) ........................................ 11
Adjusting to your fixed line phone .................................................................................. 12
Limiting the speaker volume ............................................................................................. 13
Pairing the headset ............................................................................................................. 13
Pairing to a mobile phone .............................................................................................. 13
Pairing to other Bluetooth devices .............................................................................. 14
Operating .............................................................................................................................. 14
Charging the headset .......................................................................................................... 14
1. Charging in the base station charging slot ............................................................ 15
2. Charging with the VMX OFFICE car charger unit ................................................... 15
3. Charging with a USB socket ...................................................................................... 15
4. Charging with the USB wall plug available as an accessory ............................... 15

2
English
Wearing the headset .......................................................................................................... 15
Switching on/off .................................................................................................................. 16
Switching the headset on .............................................................................................. 16
Switching the headset off .............................................................................................. 16
Switching the base station off ...................................................................................... 16
Switching the base station on ...................................................................................... 16
Basic telephoning ................................................................................................................ 16
Accepting a call via the base station ........................................................................... 16
Accepting a mobile phone call ...................................................................................... 17
Making a call via the base station ................................................................................ 17
Making a call with the mobile phone or Bluetooth device ...................................... 17
Redialling with the mobile phone ................................................................................ 17
Voice dialling .................................................................................................................... 17
Ending a call via the base station ................................................................................. 18
Ending a mobile phone call ............................................................................................ 18
Advanced call management .............................................................................................. 18
Toggling between calls via fixed line phone and mobile phone and
vice versa ........................................................................................................................... 18
Rejecting a call from the mobile phone or Bluetooth device .................................. 18
Transferring an ongoing call from the mobile phone to the headset ................... 18
Transferring a call from the headset to the mobile phone ..................................... 19
Listening to an external audio source ......................................................................... 19
If you leave the transmission range ................................................................................ 19
Changing the speaker volume .......................................................................................... 20
Changing the ring tone volume ........................................................................................ 20
Muting/un-muting the headset microphone ................................................................. 20
Activating/deactivating the adaptive volume adjustment ........................................ 21
Pairing to the base station ................................................................................................ 21
Restoring factory settings ................................................................................................. 21
Maintenance and care ........................................................................................................ 22
Accessories ........................................................................................................................... 22
If problems occur ... ............................................................................................................ 22
Specifications ....................................................................................................................... 22
Manufacturer declarations ............................................................................................... 23

3
English
Features
Headset features
• VoiceMax™ Dual Microphone techno-
logy
• Adaptive Intelligence: automatically
compensating for ambient noise and
“remembering” the user‘s preferred
settings
• 3D ball joint for individual wearing
comfort
• Automatic power off/on when micro-
phone arm is closed/opened
• ActiveGard™ protection against
acoustic shocks
• Bluetooth 2.0: compatible with all
Bluetooth 1.1, 1.2 and 2.0 devices that
support the “hands free” or “headset”
profile
• Supports eSCO (extended Synchro-
nous Connections) improving the
sound quality of the Bluetooth audio
link
• Security: 128-bit digital encryption
• Up to five hours talk time
• Up to 100 hours stand-by time
• Charging directly from your PC and car
adapter
• Superior Sennheiser audio quality
• Two way speaker for choice of left/
right side wearing
• Steel mesh protected speaker unit
• Extremely lightweight and comfort-
able (15 grams)
• Small microphone boom impairs
neither the user's freedom of move-
ment nor his or her field of vision
Base Station features
• Dual connectivity technology (phone
and PC)
• PC USB interface (accessory cable not
included)
• Direct DHSG fixed line phone support
• AEI phone support via TCI 01 interface
(not included)
• Direct handset lifter support
• Automatic handset switching when
headset is charging
More room to move
The VMX OFFICE system is a Class 2
mobile phone and Bluetooth device
supporting the Bluetooth 2.0 standard.
It provides long-range operation and
maximum compatibility. With the base
station connected to your fixed line
phone and PC, you can roam around the
building up to a distance of 30 m. Addi-
tionally, you can move up to 10 metres
away from your Bluetooth-enabled
devices such as mobile phones, PCs and
PDAs.

4
English
Optimum connectivity
The Bluetooth interface allows the VMX
OFFICE system to be connected to
several devices. Whether you are using a
mobile phone or other phone types such
as smart phones or soft phones – the
VMX OFFICE system is compatible with
all types of speech-based mobile phone
and Bluetooth devices.
The user-friendly pushbutton interface
provides for seamless changeover
between your mobile phone or any Blue-
tooth device connected, respectively,
and your fixed line phone or PC, respec-
tively, that is connected via the base
station.
Delivery includes
1 VMX Bluetooth headset with built-in
rechargeable Li-polymer battery
1 VMX OFFICE base station
1 phone connecting cable (already
plugged to the base station)
1 base station power supply
1 USB charging cable
1 car charger unit
1 Quick Setup Guide
1 CD with detailed Instruction Manual

5
English
Operating elements
Headset
햲volume button
햳headset LED
햴socket for power supply
햵microphone boom
햶hook button
햷speaker
Base Station
쐃charging slot
쐇PHONE button
쐋PHONE LED
쐏AUX button
쐄AUX LED
쐂microphone volume control
쐆EU switch
쐊ABC switch
쐎PROGRAM button
쐅HANDSET socket
쐈PHONE socket
쐉ACC socket
씈AUX/DHSG socket
씉DC IN socket
햵
햶햷
햲
햳
햴
쐃
쐄
쐏
쐇
쐋
쐎
쐂
쐆
쐊
쐅씈쐈쐉 씉

6
English
Button overview
Buttons on the headset Buttons on the base station
Button Function Page
micro-
phone
boom 햵
switch the headset
on or off 16
accept incoming call 16
end a call 18
hook
button 햶
accept incoming call 16
reject a call 18
end a call 18
transfer a call from the
mobile phone to the
headset
18
activate redialling 17
activate voice dialling 17
mute the microphone 20
un-mute the microphone 20
volume
button 햲
change the speaker
volume 20
change the ring tone
volume 20
un-mute the microphone 20
volume
button 햲
+ micro-
phone
boom 햵
enter pairing mode 13
Button Function Page
PHONE
button 쐇
()
activate connection to
the device connected to
the PHONE socket 쐈
(usually fixed line
phone) 16
AUX
button 쐏
()
activate connection to
the device connected to
the AUX/DHSG socket 씈
(e.g. PC for VoIP)

7
English
Setting up
Upon delivery, the headset and the base
station are pre-paired together. You just
have to:
1. connect the base station to the mains
2. connect the base station to your
fixed line phone and/or PC
3. pair the headset to your mobile
phone.
Connecting the base station to
the mains
왘Connect the power supply to the
DC IN socket 씉and to the mains.
All LEDs light up for 2 seconds.
Connecting the base station to
a fixed line phone
There are three different types of fixed
line phones:
1. fixed line phones with headset socket
2. usual fixed line phones
3. fixed lined phones featuring a DHSG
interface
Type 1:
Connecting the base station to a fixed
line phone with a headset socket
If there is a dedicated headset socket at
your phone, it should be used.
왘Connect the cable which is already
connected to the base station
(PHONE socket 쐈) to the fixed line
phone headset socket.
To test the phone connection:
왘Pick up the handset.
If the dial tone is heard in the hand-
set, the system is connected properly.
If no dial tone is heard, please refer to
“Adjusting to your fixed line phone”
on page 12.
씉
Please refer to your fixed lined
phone manual to find out which
socket should be used for con-
necting.
쐈

8
English
Type 2:
Connecting the base station to a usual
fixed line phone
왘Disconnect the handset from your
fixed line phone, but leave it on the
phone.
왘Plug the free handset cable connector
to the base station HANDSET
socket 쐅.
왘Connect the cable which is already
connected to the base station
(PHONE socket 쐈) to the fixed line
phone socket where the handset
cable was connected before.
To test the phone connection:
왘Pick up the handset.
If the dial tone is heard in the hand-
set, the system is connected properly.
If no dial tone is heard, please refer to
“Adjusting to your fixed line phone”
on page 12.
Type 3:
Connecting the base station to a fixed
lined DHSG phone
왘Connect the accessory cable (RJ 45
DHSG cable, not included) to the
AUX/DHSG socket 씈and to the DHSG
phone.
To test the phone connection:
왘Make sure the base station AUX
LED 쐄is on. If not:
Press the AUX button 쐏().
The AUX LED 쐄is on now.
왘Put on the headset.
왘On the headset, press the hook
button 햶.
If the dial tone is heard in the hand-
set, the system is connected properly.
If no dial tone is heard, please refer to
“Adjusting to your fixed line phone”
on page 12.
쐅
쐈
To connect special phones
with call control please ask
your service partner.
씈

9
English
Connecting the base station to
a computer
For multimedia purposes or voice over IP
(internet telephony) you can connect
the VMX OFFICE system to a computer.
There are two ways to connect to a
computer:
1. If your computer features a Bluetooth
interface, you can connect the
headset directly via Bluetooth as
described in “Pairing to other Blue-
tooth devices” on page 14. In this
case you do not require the base
station for VoIP.
2. Connecting the Base Station:
– either to two 3.5 mm jack sockets
of a usual sound card
– or via UUSB 7 to a special sound
card
– or via USB. This is the only connec-
tion that allows to make and
accept calls with a mouse-click, i.e.
without having to press any button
(this requires a VoIP call control
software).
Connecting the base station to the
headphone output and the microphone
input socket of a computer sound card
왘Connect the RJ 9 plug of the acces-
sory cable (not included):
– to the AUX/DHSG socket 씈if you
use a usual fixed line phone or no
phone at all
– to the PHONE socket 쐈if you use a
DHSG phone
왘Connect the cable with 3.5 mm jack
plugs to the RJ 45 plug of the acces-
sory cable (not included).
왘Connect the 3.5 mm jack plugs to the
green headphone output socket and
the red microphone input socket
To test the PC connection:
왘Make sure the base station AUX
LED 쐄is on. If not:
Press the AUX button 쐏().
The AUX LED 쐄is on now.
왘Put on the headset.
왘Play a sound file on the PC.
왘On the headset, press the hook
button 햶.
If the sound file is heard in the head-
set, the system is connected properly.
If no sound file is heard, please refer
to “Adjusting to your fixed line
phone” on page 12.
씈쐈
Before testing make sure
the PC works accordingly.

10
English
Connecting the base station with
UUSB 7 socket to the computer sound
card
왘Connect the RJ 9 plug of the acces-
sory cable (not included):
– to the AUX/DHSG socket 씈if you
use a usual fixed line phone or no
phone at all
– to the PHONE socket 쐈if you use a
fixed line DHSG phone
왘Connect the cable with the UUSB 7
plug to the RJ 45 plug of the acces-
sory cable (not included).
왘Connect the UUSB 7 plug to the
UUSB 7 socket of the computer sound
card.
To test the PC connection
왘Make sure the base station AUX
LED 쐄is on. If not:
Press the AUX button 쐏().
The AUX LED 쐄is on now.
왘Put on the headset.
왘Play a sound file on the PC.
왘On the headset, press the hook
button 햶.
If the sound file is heard in the head-
set, the system is connected properly.
If no sound file is heard, please refer
to “Adjusting to your fixed line
phone” on page 12.
Connecting the base station to a
USB socket of a computer
왘Connect the RJ 9 plug of the acces-
sory cable (not included):
– to the AUX/DHSG socket 씈if you
additionally connect a usual fixed
line phone or no phone at all
– to the PHONE socket 쐈if you addi-
tionally connect a fixed line DHSG
phone
왘Connect the cable with the USB plug
to the RJ 45 plug of the accessory
cable (not included):
왘Connect the USB plug to a USB socket
of the computer.
왘Install the Sennheiser call control
software as described in the
Sennheiser call control software
manual.
Before testing make sure
the PC works accordingly.
UUSB 7
씈쐈
USB
씈쐈

11
English
To test the PC connection:
왘Make sure the base station AUX
LED 쐄is on. If not:
Press the AUX button 쐏().
The AUX LED 쐄is on now.
왘Put on the headset.
왘Dial up a contact with your VoIP soft-
phone.
왘On the headset, press the hook
button 햶.
왘Have a conversation via the headset.
왘End the call by pressing the hook
button 햶on the headset.
If the communication stops and the
VoIP softphone ends the call, the
system is connected properly.
If the communication does not stop
or the VoIP softphone does not end
the call, please refer to the Senn-
heiser call control software manual.
Connecting a handset lifter to
the base station (optional)
When connecting a Sennheiser Commu-
nications handset lifter (e.g. HSL 10, see
“Accessories” on page 22):
왘Connect the handset lifter to the
ACC socket 쐉.
왘Install the microphone as described in
the handset lifter manual.
왘Attach the handset lifter to the
phone as described in the handset
lifter manual.
왘Connect the TCI 01 as described in the
TCI 01 manual.
To test the handset lifter setup:
왘Close and then open the microphone
boom 햵.
The headset LED 햳flashes once
every 5 seconds to indicate that the
headset is in standby mode.
왘Press the PHONE button 쐇().
The connection to the headset can be
established.
왘Press either the hook button 햶or
the PHONE button 쐇().
A wireless link is established between
the headset and the base station.
The handset lifter lifts off the hand-
set automatically and the dial tone is
heard in the headset.
왘If no clear dial tone is heard, please
refer to “Manufacturer declarations”
on page 23.
Before testing make sure
the PC works accordingly.
HSL 10
쐉

12
English
Adjusting to your fixed line
phone
To ensure optimum intelligibility, adjust
the VMX OFFICE system to your phone as
follows:
왘Press the PHONE button 쐇().
왘Wait until the PHONE LED 쐋lights up
blue.
The headset is recognised.
왘Put on the headset.
왘Press the hook button 햶.
A wireless link is established between
the headset and the base station.
왘Pick up the phone handset.
왘Adjust the ABC switch 쐊so that the
dial tone can be heard loud and clear
in the headset.
왘Turn the microphone volume
control 쐂to position 1.
왘Make a test call to someone while
adjusting the microphone sensitivity.
왘Speak to the other party by alter-
nately using the handset and the
headset:
– Start with the handset.
– Switch between the both by press-
ing the PHONE button 쐇().
When the handset is activated the
PHONE LED 쐋is lit constant blue.
When the headset is activated the
PHONE LED 쐋blinks blue.
왘Turn the microphone volume
control 쐂so that the other party can
hear you at a comfortable level,
whether you use the headset or the
handset.
왘Hang up the phone and press either
the headset hook button 햶or the
PHONE button 쐇().
쐊쐊
Mic.Vol.

13
English
Limiting the speaker volume
The VMX OFFICE allows you to limit the
speaker volume of the headset to com-
ply with EU Directive 2003/10/EC.
왘Push the EU switch 쐆in the desired
position:
– : The speaker volume is not
reduced.
– : When telephoning via the base
station, the speaker volume is
reduced. Even if you set the volume
at maximum, the volume will never
exceed 85 dB (A) per day as a
time-weighted average1) value,
which is in compliance with the
EU Noise Directive2).
Pairing the headset
Upon delivery, the headset and the base
station are pre-paired together. You can
pair the headset to:
• a mobile phone
• or a similar device with a Bluetooth
“handsfree” or “headset” profile
Once you have paired and connected to
a Bluetooth device, the headset will
remember this setting and automati-
cally try to connect to the last used
device every time you open the boom
arm.
• If last connected to a base station, the
headset will try to connect to a base
station when the boom arm is opened
the next time.
• After a firmware update, the headset
will automatically connect to a base
station.
Pairing to a mobile phone
왘Make sure the headset is switched on
and placed close to the mobile phone.
왘Enter the pairing mode by opening
the microphone boom 햵while press-
ing the volume button 햲at the same
time.
1)The time-weighted average value is based
on a breakdown of a typical working day
and measured as the sound pressure level
with a B&K HATS (Head and Torso Simula-
tor).
2)EU Directive 2003/10/EC on the minimum
health and safety requirements regarding
the exposure of workers to the risks arising
from physical agents (noise).
쐆
Pairing means forming a pair
of devices by establishing a
trusted relationship. This has
to be done only once.
Connecting means establish-
ing a certain Bluetooth con-
nection to the paired device.
This is done each time you
make or receive a call.

14
English
The headset LED 햳flashes alter-
nately in red and blue to indicate that
the headset is in the pairing mode.
왘On the mobile phone, start a search
for Bluetooth devices (see the
manual of your mobile phone) and
follow any instructions displayed on
the mobile phone display.
왘Once the headset is detected by the
mobile phone, select “VMX”.
When the Bluetooth connection is
successfully established, the headset
is identified as “VMX OFFICE” in the
mobile phone display.
왘When the mobile phone prompts a
keyword, enter four zeros (0000).
If pairing was successful, the headset
LED 햳flashes slowly in blue.
Once paired, the mobile phone is able to
transfer the call audio to the headset –
either automatically or manually (please
see the mobile phone manual whether
the call audio is transferred automati-
cally or manually). Most mobile phones
show a headset symbol in their display,
if successfully connected.
Pairing to other Bluetooth devices
If you wish to pair the headset to other
Bluetooth devices, please see the Blue-
tooth device manual.
Operating
Charging the headset
Charging the Headset for the first time,
allow to charge for at least two hours
without interruption. Later, 1½ hours is
enough to fully charge the battery.
A fully charged headset provides a talk
time of up to five hours or a stand-by
time of up to 100 hours.
When the battery is about to run flat:
• The headset LED 햳flashes red.
• Three beeps are heard in the headset
every 30 seconds (3x).
• Less than five minutes of talk time are
left.
There are four ways to charge the
battery in the headset:
1. In the base station charging slot 쐃.
2. With the VMX car charger unit.
3. With any USB socket of a computer.

15
English
4. With the USB wall plug available as
an accessory.
If the battery is completely drained, the
headset LED 햳flashes red in the begin-
ning of the charging process. During
charging, the headset LED 햳lights up
red. When charging is complete, the
headset LED 햳lights up blue.
1. Charging in the base station charging
slot
왘Take off the headset and close the
microphone boom 햵.
The headset is switched off.
왘Put the headset in the charging
slot 쐃.
The headset LED 햳lights up red.
2. Charging with the VMX OFFICE car
charger unit
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for
power supply 햴.
왘Connect the USB plug of the USB
charging cable to the USB socket of
the VMX car charger unit.
왘Connect the car charger unit to the
cigarette lighter in the car.
3. Charging with a USB socket
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for power
supply 햴.
왘Connect the USB plug of the USB
charging cable to a USB socket of a
computer.
4. Charging with the USB wall plug
available as an accessory
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for power
supply 햴.
왘Connect the USB plug of the USB
charging cable to the USB socket of
the power supply
왘Connect the power supply to the
mains.
Wearing the headset
왘Open the microphone boom 햵.
The headset is turned on. The head-
set LED 햳starts flashing slowly in
blue.
왘Put the headset on. The headset can
be worn on either the left or right ear.
왘Turn the microphone boom 햵
towards your mouth.
When you leave the head-
set on while it is being
charged, the headset
remains connected to the
base station.
When a call comes in via
the base station, just
remove the charging cable.
The headset will be ready
immediately to answer the
call.

16
English
Switching on/off
Switching the headset on
왘Open the microphone boom 햵.
Switching the headset off
왘Close the microphone boom.
Switching the base station off
왘Unplug the power supply.
Switching the base station on
왘Connect the base station to the mains
as described on page 7.
Basic telephoning
Provided the headset is switched on and
in transmission range of either the base
station or the mobile phone or both (see
page 19), you can accept and make calls.
Accepting a call via the base station
When you receive a call either via your
OFFICE or PC phone1) you hear a ring
tone in the speaker 햷. In addition, the
headset LED 햳and the PHONE LED 쐋
flash quickly.
To accept the call from a fixed line phone
when the headset is already switched
on:
왘Press
– the hook button 햶to answer any
call from the phone or PC or
– the PHONE button 쐇()to
answer calls from the phone.
A wireless link is established between
base station and headset.
왘If no automatic handset lifter is
installed on your fixed line phone,
pick up the phone handset manually.
The link to the phone is established.
왘Start to talk.
The speaker 햷operates in
two directions so that you can
wear the headset on either
your left or right ear without
changing it. However, the
speaker is designed so that
other people in the vicinity
cannot listen to the other
party and are not disturbed by
the speaker.
A call is answered immedi-
ately from the last used
device by opening the
microphone boom without
any further action (there
might be a little delay
depending on the type of
mobile phone used).
All settings are saved when
the headset is switched
off.
1)Only if you use a handset lifter with ring
tone detection or the TCI 01 box or the
Sennheiser Communications USB call con-
trol software.
If an automatic handset
lifter is installed on your
phone, it picks up the
handset automatically.