SEON TL-HD Operating instructions

Maintenance and Troubleshooting Guide
700-0195 R004
*700-0195*

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Contents
Maintenance Overview.............................................................................................................................. 5
DVR Status Check and Camera Alignment –5 Minute Test........................................................... 6
Adjusting the Date and Time................................................................................................................ 9
Setting the Time and Date Manually.................................................................................................10
Setting the Time and Date using GPS.............................................................................................. 12
Changing Fan Filters ........................................................................................................................... 14
Checking the DVR condition & mounting......................................................................................... 15
Connecting a Laptop to DVR via Ethernet Cable............................................................................16
How to configure the DVR.................................................................................................................. 16
How to configure your computer for Windows XP users................................................................ 17
How to configure your computer for Windows 7 users...................................................................18
Connecting the DVR to the Computer.............................................................................................. 21
Updating the DVR Firmware............................................................................................................... 24
Reformatting Hard Drives ................................................................................................................... 26
Removing the Hard Drive.................................................................................................................... 29
Replacing the Hard Drive.................................................................................................................... 30
Cleaning the Dome or Wedge Camera Window.............................................................................31
Cleaning the DVR front cover and cable cover...............................................................................31

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Troubleshooting Overview...................................................................................................................... 33
DVR........................................................................................................................................................ 34
Access Point......................................................................................................................................... 36
Wireless Bridge..................................................................................................................................... 37
Smart Reach Lite - Wireless Bridge.................................................................................................. 38
Cables.................................................................................................................................................... 39
Cameras................................................................................................................................................ 40
GPS........................................................................................................................................................ 42
XELR-8 G Sensor.................................................................................................................................43
Inertia G Sensor................................................................................................................................... 44
TR-INR External Inertia/G Sensor..................................................................................................... 46
TR-INR Programming and Use.......................................................................................................... 47
Smart-Link............................................................................................................................................. 48
vMax View............................................................................................................................................. 49
VML........................................................................................................................................................ 50

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Maintenance Overview
All Seon products are designed for high reliability of operation. By establishing a regular preventative
maintenance program you can eliminate possible problems before they occur, protect your investment
and enhance the smooth operation of your camera system.
Within this manual you will find a number of different maintenance procedures. Some, such as “The 5
Minute Test” should be incorporated in your regular Preventative Maintenance schedule. Others, such
as “Cleaning the fan filters” should be done as frequently as your environmental conditions demand.
Some procedures may need to be done only at the request of Seon Service.
Suggested Maintenance Schedule
5 Minute Test –DVR Status & Camera Alignment
Incorporate in Regular Preventative Maintenance
Check DVR Mounting
Incorporate in Regular Preventative Maintenance
Changing the fan filters
Unpaved roads: Monthly, Paved Roads: 3 months
Adjusting the date & time
Every 6 months
Cleaning the DVR
Unpaved roads: Monthly, Paved Roads: 3 months
Cleaning the cameras
Unpaved roads: Monthly, Paved Roads: 3 months
Perform As Required (Consult Seon Service)
Firmware Updates
May be required to add features/update the DVR
Reformatting the Hard Drive
May be required to correct time marker errors
General
Removing and Seating Hard Drives
For archiving and troubleshooting purposes
Connecting a Laptop to the DVR via Ethernet
For downloading video and configuring the DVR

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DVR Status Check and Camera Alignment –5 Minute Test
Use this test to confirm that the DVR is recording and that the camera views are correct.
Tools/Equipment
Portable video monitor and connecting cable to
DVR RCA Video Out connector
USB trackball or mouse.
Procedure
1. Plug-in the video cable from the portable monitor into the front of the DVR video out
RCA connector. Ensure the HDD is locked.
2. Plug-in the USB tracking ball or mouse.
3. Start the vehicle to trigger the DVRs power-on sequence. Allow the recorder to reach
record status (about 1 min at 30-sec power-on delay). When PWR LED and HDD activity
LED are flashing, unit is recording. LED flash frequency depends on recording
parameters.
4. While the DVR is recording, check the camera views for required coverage (field of
view). Report or adjust any misaligned cameras.
TL-HD/TL/MX/MX-HD
DX-HD/DX12/TX8
HDD LED
PWR LED
HDD LED
PWR LED

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Optional: For full feature DVRs, trigger any signal that may be wired into the DVR (I.e.
turn signals, brake lights, etc.
While recording, listen closely to the DVR itself. There should be no clicking or any other
audible noise, except the fan if smart-temp is activated)
5. After recording for about one minute, stop the DVR.
6. Right click anywhere in screen then left click the Playback button.

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7. Left click on the Expand Bar icon.
8. Left click on the Playback icon. This replays the just recorded video.
9. Left click the Exit icon to return to normal view.
10. Turn off the ignition and allow the DVR to shut down normally.
11. Disconnect the monitor, mouse and install the locking lid.
Test complete.

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Adjusting the Date and Time
Use these procedures to set the DVR Date and Time.
Tools/Equipment
Portable video monitor and connecting cable to
DVR RCA Video Out connector
USB trackball or mouse.
Procedure
There are two ways to set the DVR Date and Time –
Manually, through the Time/Date Menu (see item 5 below).
Through the GPS/Speed Menu, if GPS is installed, using UTC Time Reference (See item 6
below).

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Setting the Time and Date Manually
Use the Time/Date Menu to set the Time Format, Date Format, and the Auto Daylight Savings
options. You may also use the Time/Date Menu to manually set the date and time.
1. Right click anywhere on the screen then click the Configuration button.
2. Click on the Time/Date icon.
The Time and Date screen appears.
3. Select the Time Format and the Date Format from the drop-down lists. If Daylight
Saving applies in your area, ensure that the Auto Daylight Saving field is set to On.

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4. Click on the DST Settings icon.
The DST Settings screen appears.
5. Select the Start Date and End Date from the drop-down lists and set the time range for
the changes to take place.
6. Click the back button to return to the Time and Date menu.
7. In the Time and Date menu, click the Time box to open the time settings dialog.

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8. Click the Hour or Minute box to open the numeric keypad.
9. Click Back to clear the current entry.
10. Use the numbers to enter the desired hour or minute.
11. Click OK to save your entry.
12. Use the same procedure to set the Date.
Setting the Time and Date using GPS
When GPS is installed users can set the Time and Date through the GPS Menu using UTC Time
Reference.
1. From the Configuration main menu, left click on Alarm/Signal.
The alarms and Signals menu appears.
2. Click GPS

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3. Set GPS Display to On.
4. Set GPS Time setting to On.
5. Set the UTC Reference to match your time zone as follows –
Eastern Time -5 Central Time -6
Mountain Time -7 Pacific Time -8
(When your Auto Daylight Saving feature is configured in the Time/Date sub-menu, the
UTC reference will be adjusted accordingly).
When GPS Time is set to On, it will override manual settings configured through the Time and
Date menu.

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Changing Fan Filters
Depending on the operating environment, the fan filters on the back of the DVR enclosure may
need to be changed occasionally. Check the filters every few months for excess dirt and replace
the filter when it restricts air flow. Failure to replace a blocked air filter may result in the DVR
shutting down on a hot day due to inadequate air circulation.
If you need a new air filter, contact your dealer or Seon Design to obtain a replacement. (The
dirty filter can be cleaned by a light application of compressed air while awaiting replacement).
To replace the fan filter:
1. Remove the snap-in filter cover by gently prying it off with a flat screwdriver.
Do not remove screws.
2. Discard the used filter and place a new filter back into the filter holder.
3. Push the filter cover back into the holder and snap it into place.

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Checking the DVR condition & mounting
When doing your scheduled preventative maintenance, take a moment to check the physical
condition of the DVR.
Is there any visible damage to the exterior of the unit?
Is the locking front cover locked and secure?
Is the DVR securely attached to the mounting plate and is the mounting plate fully
secured in place?
If the cables enter the cable cover through a side or rear knockout hole, is the cable
grommet fully intact to protect the cables from wear?
Cable cover
Mounting plate
Cable grommet
Locking front door
DVR
Door lock

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Connecting a Laptop to DVR via Ethernet Cable
Tools/Equipment
How to configure the DVR
1. Connect a video monitor to the Video Output Jack on the front of the DVR
2. Press Stop if the DVR is recording.
3. Using your mouse, right click and the option to “Playback” or “Configuration”, choose
“Configuration”
4. Advance through the menu and choose “Network Settings”
5. Set to Static IP (the following IP address shown is preferred). On the latest equipment, this
IP address is pre-set.
6. Fill in the IP Address 169.254.1.1, the Subnet Mask will default to 255.255.0.0
7. Fill in the Gateway address 169.254.1.1
8. The DNS Server may be left blank.
Note: The latest versions of the DVR’s are pre set with these IP addresses.
9. Next select User Levels and add users as necessary paying close attention to their Level
10. You may also use the default password of Name: “Admin”, Password: “11111111”.
11. Click Back several times to save and leave the Configuration menus.

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How to configure your computer for Windows XP users
1. Open “Control Panel, Click on “Network and Sharing”
2. Click on “Local Area Connection” and then select “Properties”
3. Click to highlight “Internet Protocol” (“TCP/IP” settings in XP) and then click “Properties”
4. Make sure the “Obtain an IP Address automatically” radio button is enabled.

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How to configure your computer for Windows 7 users
1. Open Control Panel and click on “Network and Sharing Center”.
2. On the left side of the page, click “Change Adapter Settings”.

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3. Right click on your network connection and choose “Properties”.
4. Highlight the “Internet Protocol Version 4 (TCP/IP)” and then click “Properties”.

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4. Make sure that the radio button next to the “Obtain an IP Address Automatically” is
selected.
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5. Click OK.