SEON Trooper TL-HD User manual

DVR Firmware Version 2.1
Document Part Number 700-1015 R002
*700-0098*

About This Guide
The User Guide is intended for anyone who needs to operate, configure, or
troubleshoot the Trooper TL-HD DVR System.
Related user guides include:
•Trooper TL-HD DVR Install and Setup Guide, 700-1014
•vMax View User Guide, 700-0137
Conventions Used
Abbreviations and Acronyms
Finding Information Online
You can find more information about Seon Design Inc. as well as its products and services at
www.seon.com.
CAUTION
Cautions identify conditions or practices that could result in damage to the unit or other
equipment.
Tip: These notes provide tips for optimum performance of the DVR system.
Important: These notes provide important information, which are not as serious as a Caution.
Acronym Definition Acronym Definition
CAN Controller area network OSD On-Screen Display
DVR Digital video recorder RA Return Authorization
FPS Frames per second SD Secure Digital
GPS Global Positioning System TCM Transmission Control Module
HD or HDD Hard drive, or Hard disk drive TCP/IP Transmission Control Protocol/Internet
Protocol
H.264 H.264 video compression USB Universal Serial Bus
LAN Local area network UTC Universal Time Coordinated
MPEG Moving Picture Experts Group

700-1015 R002 3
Introduction
1.1. Overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–1
1.2. System Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2
1.3. Product Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3
1.4. Recording Capacity for DVR Drive Storage- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4
1.5. SD Card Backup Recording- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4
1.6. Product Interface and Devices- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4
1.6.1. DVR Front Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4
1.6.2. DVR Back Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–6
1.6.3. Trackball mouse - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–7
1.7. DVR Video Configuration Playback and Archiving - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–8
DVR Operation
2.1. Search, Playback, and Archive Video- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–1
2.2. Remove and Replace the DVR Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2
2.3. vMax View and HDD Dock - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3
2.3.1. On-Screen Display Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4
2.4. Playback Menu Access- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–6
2.4.1. Using the Search Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–8
2.4.2. Using the Archive Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11
2.4.3. Copy to USB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12
2.4.3.1. Archive Segmentation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12
2.5. Remove and Replace the SD Card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–13
2.6. vMax View and SD Card- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–15
vMax Web Operation
3.1. System Requirements- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–1
3.1.1. vMax Web Display Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2
3.2. Accessing vMax Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3
3.3. vMax Web User Interface - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5
3.3.1. vMax Web Live Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–6
3.3.2. vMax Web Configuration Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–7
3.3.3. vMax Web Playback Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–8
3.3.4. vMax Web Archive Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–13
3.3.4.1. Archive Segmentation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–14
3.3.5. Viewing TL-HD Video Archives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–14
Contents

Contents
4700-1015 R002
DVR Firmware and Configuration Uploads
4.1. Firmware Updates - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2
4.2. DVR Configuration Uploads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–3
4.2.1. USB Memory Device to DVR Configuration Upload - - - - - - - - - - - - - - - - - - - - - - - - - 4–3
4.2.2. Uploading Configuration Files to DVR via vMax Web - - - - - - - - - - - - - - - - - - - - - - - - 4–7
Maintenance and Service
5.1. Returning Product for Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–1
5.2. Troubleshooting the Trooper TL-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2
Specifications
A.3. Trooper TL-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–1
A.3.1. Advanced Smart-Temp™ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2
A.3.2. Trooper TL-HD Functional Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2
A.3.3. Trooper TL-HD Front Cover, Cable Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2
Legal Notice
Seon Design® Inc. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Contact Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Seon Design Inc. Trademarks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
User Manual Revision - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Exclusion of Liability - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Document Part Number - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Printed in Canada - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1
Seon Design Inc.® Product Warranty
Advance Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–1
Disclaimer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–2
Provisions Applicable to American Customers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–2
Provisions Applicable to Canadian Customers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–2
Extended Warranty for Certain Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–3

Introduction
700-1015 R002 1–1
CHAPTER 1
Introduction
This chapter describes the product features and components of the Trooper TL-HD
Mobile DVR System. This chapter contains the following sections:
Overview, on page 1–1
System Components, on page 1–2
Product Features, on page 1–3
Recording Capacity for DVR Drive Storage, on page 1–4
SD Card Backup Recording, on page 1–4
Product Interface and Devices, on page 1–4
DVR Front Panel Features, on page 1–4
DVR Back Panel Features, on page 1–6
Trackball mouse, on page 1–7
1.1. Overview
This section introduces the product features of the Trooper TL-HD Mobile Digital
Video Recording (DVR) System.
The Trooper TL-HD DVR integrates with optional Smart-Reach Mobile wireless
technology and works with optional vMax Commander and vMax View video
management software for on-board video data management.