Server SOLUTION User manual

GAGING COLLARS
(Portion Control) Each collar
added reduces portion served
by .25 oz
KNOB
LOCKING COLLARS
SEAL
SPRING
PISTON
BALL VALVE
LIDS
CONNECTORS
CYLINDER
SUCTION TUBES
BRUSH 82526 (21”)
BRUSH 82049 (11/4” D)
FOOD EQUIPMENT
LUBRICANT 40179
DISCHARGE TUBE
BALL VALVE
DISCHARGE FITTINGS
SOLUTIONTM PUMP PARTS
SOLUTIONTM PUMPS
PARTS INCLUDED VARY DEPENDING ON PUMP
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PUMP DISASSEMBLY
PUMP ASSEMBLY

PUMP DISASSEMBLY
BEFORE FIRST USE AND AFTER USE DAILY, DISASSEMBLE
AND CLEAN PUMP.
1 PUMP OUT ALL (IF ANY) REMAINING FOOD PRODUCT
FROM INSIDE PUMP BODY.
2 WASH AND RINSE OFF OUTSIDE OF PUMP BODY.
3FLUSH AND RINSE ALL INSIDE AND OUTSIDE
SURFACES OF PUMP THOROUGHLY WITH HOT
WATER.
• Place lower end of pump into container of hot water
and operate pump until all (if any) remaining product
is expelled and only hot water ows from discharge
tube. Then remove pump from container of water to
disassemble.
• Use a container to collect small parts of pump to
prevent any loss.
4REMOVE PLUNGER ASSEMBLY AND LID FROM
PUMP BODY BY TURNING LOCKING COLLAR
COUNTERCLOCKWISE.
5REMOVE SPRING FROM PUMP BODY.
6REMOVE CYLINDER FROM CONNECTOR. PUSH
CYLINDER INTO CONNECTOR TO COMPRESS
BALL VALVE WHILE ROTATING CYLINDER
COUNTERCLOCKWISE. ROTATE CYLINDER TO
RELEASE PINS FROM SLOTS ON CONNECTOR.
7REMOVE BALL VALVE FROM INSIDE CONNECTOR.
8REMOVE DISCHARGE TUBE BODY FROM
PISTON BY ROTATING DISCHARGE TUBE BODY
COUNTERCLOCKWISE.
• Be prepared for ball valve to fall loose when
removing discharge tube body from piston.
9REMOVE BALL VALVE FROM PISTON, IF REMAINING
ON END OF PISTON.
JREMOVE LOCKING COLLAR AND GAGING COLLAR(S),
IF USED, FROM PISTON BY SLIDING THEM OFF.
KREMOVE SEAL FROM END OF PISTON BY ROTATING
AND PULLING OFF OF LIP ON PISTON.
LREMOVE KNOB FROM DISCHARGE TUBE BODY BY
PULLING KNOB AT AN ANGLE UNTIL KNOB FLANGES
RELEASE FROM LIP ON DISCHARGE TUBE BODy.
MREMOVE DISCHARGE FITTING FROM DISCHARGE
TUBE BY RELEASING FITTING LOOP AND PULLING
FITTING AWAY FROM DISCHARGE TUBE.
• DO NOT USE FITTING LOOP ON DISCHARGE
FITTING AS A PULL.
PUMP ASSEMBLY
BEFORE FIRST USE AND AFTER USE DAILY, DISASSEMBLE
AND CLEAN PUMP.
1INSTALL DISCHARGE FITTING INTO DISCHARGE
TUBE. SECURE DISCHARGE FITTING TO TUBE BY
HOOKING FITTING LOOP AROUND PROJECTION ON
END OF DISCHARGE TUBE.
2INSTALL KNOB ONTO TOP OF DISCHARGE TUBE BODY
BY PUSHING TOGETHER UNTIL KNOB SNAPS ONTO
LIP OF DISCHARGE TUBE BODY.
3INSTALL SEAL ONTO BOTTOM OF PISTON. SEAL IS
SECURE WHEN IT SNAPS ONTO LIP AROUND BOTTOM
OF PISTON.
4INSTALL GAGING COLLAR(S), IF NEEDED, AND
LOCKING COLLAR ONTO THREADED END OF PISTON
BY SLIDING THEM ON. POSITION LOCKING COLLAR
WITH THREADING INSIDE LOCKING COLLAR FACING
SEAL AT BOTTOM OF PISTON.
5INSTALL ONE OF THE BALL VALVES WITH BALL SIDE
SEATED DOWN INTO OPENING IN TOP OF PISTON.
6INSTALL BOTTOM OF DISCHARGE TUBE BODY ONTO
THREADED TOP OF PISTON WITH BALL VALVE IN
POSITION RESTING ON TOP OF PISTON. ROTATE
DISCHARGE TUBE BODY CLOCKWISE UNTIL SECURE
WITH PUMP TUBE ASSEMBLY.
7INSTALL THE OTHER BALL VALVE WITH THE BALL
SIDE SEATED DOWN INTO OPENING INSIDE
CONNECTOR.
8INSTALL BOTTOM END OF PUMP BODY, WITH PINS,
INTO CONNECTOR WITH BALL VALVE IN POSITION
RESTING INSIDE CONNECTOR. COMPRESS BALL
VALVE SLIGHTLY AND ROTATE PUMP BODY INTO
CONNECTOR UNTIL PINS SECURE INTO SLOTS IN
CONNECTOR.
9INSTALL SPRING INTO PUMP BODY.
JINSTALL LID ONTO PUMP BODY BY ALIGNING LARGE
HOLE IN LID TO REST ON THREADED LIP OF PUMP
BODY ASSEMBLY.
KINSTALL PLUNGER ASSEMBLY INTO PUMP BODY
ASSEMBLY. COMPRESS PUMP AND ROTATE UNTIL
FLATS ON PISTON ALIGN INTO POSITION WITH
FLATS INSIDE CYLINDER.
LWHILE COMPRESSING PUMP, ROTATE LOCKING
COLLAR CLOCKWISE TO SECURE ONTO THREADING
OF CYLINDER.
MIF SUCTION TUBE IS INCLUDED, INSTALL ONTO
BOTTOM OF CONNECTOR. THE SUCTION TUBE MAY
BE CUT WITH SCISSORS TO THE NEEDED LENGTH.
PUMP CLEANING
BEFORE FIRST USE AND AFTER USE DAILY OR
REGULARLY, DISASSEMBLE AND CLEAN PARTS.
FOR SAFE AND PROPER CARE, AND TO PREVENT
CORROSION, OF PARTS, IT IS IMPORTANT TO
CLEAN, RINSE, SANITIZE, AND DRY PARTS DAILY OR
REGULARLY. FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.
1 SEE PUMP DISASSEMBLY.
2 WASH CLEAN ALL PARTS WITH DISHWASHING
DETERGENT AND HOT WATER.
• Wash small parts in a pan or other container to
prevent part loss.
•Scrub with supplied brushes to clean all
conned areas. Maintain a clean and efcient
pump by using the brushes supplied with
pump to prevent product build up inside pump.
• Do not use scrapers, steel pads, steel wool, or other
cleaning tools that can scratch surfaces.
• Mildly abrasive NYLON or brass brush may be used
to remove any stubborn food or mineral deposits on
interior surfaces of unit.
• Do not use abrasive cleansers.
• Do not use caustic cleansers.
• Do not use cleansing agents with high concentrations
of acid, alkaline or chlorine.
• Do not use ammonia based cleansers.
3 FULLY RINSE ALL WASHED PARTS THOROUGHLY
WITH CLEAR WATER.
• To prevent corrosion on parts, it is important to
thoroughly and fully rinse washed parts.
4 DRY ALL PARTS WITH A CLEAN SOFT CLOTH.
• Various elements and minerals, such as chlorides in
tap water, can accumulate on stainless steel parts
and create corrosion.
• To prevent corrosion on stainless steel parts, it is
important to thoroughly and fully dry with a clean
soft cloth regularly.
5 SANITIZE ALL PARTS FOLLOWING LOCAL
SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.
• Allow parts to fully air dry after sanitization.
• Dishwasher safe.

 Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
 262.628.5600
 800.558.8722
 262.628.5110
 [email protected]
 www.server-products.com
SAFETY GUIDELINES
According to food and safety regulations, most foods must
be stored and/or served at certain temperatures or they
could become hazardous. Check with local food and safety
regulators for specic guidelines.
Be aware of the product you are serving and the
temperature the product is required to maintain.
Server Products, Inc. can not be responsible for the
serving of potentially hazardous product.
NSF International
(National Sanitation Foundation)
lists this pump as: “Not acceptable for
dispensing potentially hazardous foods.”
Stainless steel is one of the best materials for food
serving and storage, but there are many products which
can corrode it. If you notice corrosion beginning on
any stainless steel surface, you may need to change
the cleansing agent, sanitizing agent, or the cleaning
procedures you are using.
• Products containing: acids, alkalines, chlorine,
or salt can corrode stainless steel.
• Sauerkraut and Au Jus sauces corrode stainless steel.
Server Products, Inc. regrets that we can not honor
Warranty claims on stainless steel parts that have
been affected by sauerkraut
or Aus Jus.
GENERAL SERVICE, REPAIR, OR
RETURNS
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer service
to request a Return Authorization Number.
Merchandise must be sent to Server Products with this
number.
Merchandise being returned for credit must be in new and
unused condition and not more than 90 days old and will
be subject to a 20% (percent) restocking charge.
Electrical parts (thermostats, heating elements etc.)
are not returnable.
Server Products maintains a fully staffed service
department with highly skilled factory trained personnel.
Service is extremely prompt. Under normal circumstances,
a repaired unit is shipped out the day after it is received.
Labor charges are reasonable.
SERVICE
Contact dealer or Server Products Inc.
customer service department for the following:
ORDERING REPLACEMENT PARTS
Be prepared to give this information:
• MODEL Letters/Name/Numbers
• Part Numbers- P/N
• Series Numbers/Letters
• Part Description
This information and other important data is stamped on
the lid or cylinder of pumps or on the bottom or back side
of every unit.
SERVER PRODUCTS
LIMITED WARRANTY
All Server Products equipment is backed by a two-year
limited Warranty against defects in materials and
workmanship. For complete Warranty information go to:
www.server-products.com
SCOPE OF Warranty:
Server Products Inc. (“Server Products”) warrants that,
for a period of two (2) years from the date of purchase
(the “Warranty Period”), the equipment manufactured by
it will be free from defects in workmanship and materials
provided the equipment is used in the manner and in the
environment for which they were manufactured.
DISCLAIMERS AND LIMITATIONS:
Other than as set forth above, Server Products specically
disclaims all express and implied warranties, including but
not limited to, warranties of merchantability and/or tness
for a particular purpose or use.
This Warranty does not extend to repairs or alterations
undertaken without the prior written consent of
Server Products or for goods that are misused, abused
or neglected or if the goods are not properly stored,
maintained, installed or operated.
Server Products shall not be liable for incidental, special,
indirect, exemplary, punitive or consequential damages
resulting from the use of the good or arising out of any
breach of this Warranty; including but not limited to
damage to property or loss of prots or revenue.
CLAIMS ADMINISTRATION:
All Warranty claims must be made by calling our customer
service department for a return authorization during the
Warranty Period and any alleged defective unit must
be returned to Server Products factory, freight prepaid.
Upon receipt of any defective unit, Server Products, at its
option, may either: (i) replace any equipment proved to
be defective, (ii) remedy or repair such defect or
(iii) refund the purchase price of the defective equipment
in the form of a credit applicable to future purchases.
Server Products obligation and Buyer’s sole remedy will
be limited to these options. In the case of units or parts
purchased by Server Products from a third-party supplier:
Server Products’ obligation and Buyer’s sole remedy
against Server Products or Server Products’s suppliers shall
not exceed the settlement which Server Products is able to
obtain from its supplier.
TROUBLESHOOTING
PROBLEMS WITH PUMP OPERATION AND/OR FLOW:
• Clean pump.
•Replace cylinder assembly if necessary.
PUMP DISPENSES LITTLE OR NO PRODUCT.
• Product may be too stiff or contain a solid that
will not pass through pump.
•Install correct discharge tting for product
being pumped.
PRODUCT OOZES OUT AROUND LOCKING COLLAR.
• Be sure to compress pump and spring while
aligning ats on piston with ats inside
cylinder during assembly. Tighten locking
collar with pump compressed.
PORTION CONTROL IS NOT CONSISTENT.
• Inspect gaging collar for any damage and/or
proper installation.
PUMP PLUNGER DOES NOT RETURN TO TOP OF STROKE
AFTER DISPENSING PRODUCT.
• Inspect spring for any damage. If bent or
broken, spring may cause permanent damage
to cylinder. Replace spring if necessary.
PUMP DRIPS.
• Clean discharge tube and discharge tting
with supplied cleaning brushes.
•Ensure product is not being heated by any
external source(s) causing product to expand
and drip from pump.
CHECK BALL VALVES AND SEAL FOR ANY DAMAGE.
REPLACE BALL VALVES AND SEAL IF NECESSARY.
•Make sure ball valves are installed correctly.
Balls must be facing downward with at of
valve facing upward.
PORTION CONTROL
After cleaning pump and during PUMP ASSEMBLY,
determine amount of product to be dispensed with each
full stroke of pump. Gaging collars are included with pump
to allow for changing of portion control.
1INSTALL DESIRED NUMBER OF GAGING COLLARS
ONTO THREADED TOP OF PUMP TUBE TO SET
PORTION CONTROL.
• Each gaging collar added reduces portion per pump
stroke by .25 ounces.
Portion desired
per pump
stroke
Number of
Gaging Collars
Needed Illustration
1 Ounce 0 A
3/4 Ounce 1 B
1/2 Ounce 2 C
1/4 Ounce 3 D
2COMPLETELY ASSEMBLE PUMP.
SEE PUMP ASSEMBLY.
3TEST PORTION CONTROL.
• Put pump in product container and operate pump
several times until only product without air bubbles is
delivered with each stroke of pump.
• Then measure amount of product being delivered
through discharge tube with each stroke of pump to
assure portion control is satisfactory.
A B C D