SEWOO SLK-TS400 User manual

All specications are subject to change without notice
MODEL : SLK-TS400 SERIES
Mini Printer User’s Manual
TS400 ENG Rev. J 11/2023
Aroot Co., Ltd.
28-6, Gajangsaneopdong-ro, Osan-si, Gyeonggi- do, 18103, Republic of Korea
TEL : +82-31-8077-5000 / FAX : +82-31-624-5310
http://www.miniprinter.com

This device co mplies with part 15 of the FCC Rules.
Operation is subject to the following two conditions.
1) This device may not cause harmful interference, and
2) This device must accept any interference received,
including interference that may cause undesired operation.
Tim Kloeker
19700 S Vermont Ave Ste 200 Torrance, CA 90502 | USA
NA_Sales@miniprinter.com
Victor Almazan
Paseo de la Reforma No. 265 Piso 2.Ocina SBC. Col.
Cuauhtémoc, C.P. 06500 Ciudad de Mexico | Mexico
LA_Sales@miniprinter.com
For USA
Information to user;
Caution: The user that changes or modications not expressly approved by
the Aroot Co., Ltd., responsible for compliance could void the user’s authority
to operate the equipment.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harm-
ful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be deter-
mined by turning the equipment o and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Radio Frequency Radiation Exposure
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency RF Exposure
Guidelines. This equipment should be installed and operated keeping the
radiator at least 20cm or more away from person’s body.
Responsible Party;
Company name : Aroot USA
Address : 19700 S. VERMONT AVE. STE 200 TORRANCE, CA 90502
Tel/FAX No : +1-859-992-5936
Homepage : miniprinter.com

For Canada
This class B digital apparatus complies with Canadian ICES-003
Cet appareil num rique de la class B est conforme la norme NMB-003 du
Canada
The antenna cannot be removed (and changed) by user.
NOTE
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device may
not cause interference. (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
CAUTION : Radio Frequency Radiation Exposure
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment and meets RSS-102 of the IC radio frequency (RF)
Exposure rules. This equipment should be installed and operated keeping the
radiator at least 20cm or more away from person’s body.
Use of the Made for Apple badge means that an accessory has been designed
to connect specically to the Apple product(s) identied in the badge, and has
been certied by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with
safety and regulatory standards.
Disposal of Old Electrical&Electronic Equipment(Applicable in the
European Union and other European countries with separate
collection systems)
This symbol on the product or on its packaging indicates that this product
shall not be treated as household waste. Instead it shall be handed over to
the applicable collection point for the recycling of electrical and electronics
equipment. For more detailed information about recycling of this product,
please contact your local city oce, your household waste disposal service
or the shop where you purchased the product.

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1. Parts IdenticationsTable of Contents
1. Parts Identications 3
2. Setting up the printer 4
2.1 Unpacking 4
2.2 Connecting the cables 5
2.3 Loading the roll paper 8
3. Control panel and other functions 11
3.1 Control panel 11
3.2 Error Indicating 11
4. Self Test 12
5. ASCII Print 13
6. ECO Mode 13
6.1 Font 13
6.2 Paper Reduce 14
6.3 Density 14
7. Printer Setting 15
7.1 Baudrate 15
7.2 Cutter 15
7.3 Error Beep 15
7.4 Melody 16
8. Hexadecimal Dump 17
9. Peripherals Connection (Option) 18
9.1 Bluetooth Connection 18
9.2 Wi-Fi Connection 18
10. Printer Cleaning 19
11. Specications 20
12. Command List 22
13. Utilities 24
14. S/W 25
Used to turn on/o
power to the printer.
POWER SWITCH
CONTROL PANEL
Features LED indicators
to indicate printer status
and switches to operate
the printer.
Open this cover to
load or replace a
paper roll.
PRINTER COVER
Push down this button to
open the printer cover.
COVER OPEN PUSH BUTTON

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4
2. Setting Up the Printer
2-1. Unpacking
Your printer box should include these items. If any items are damaged or miss-
ing, please contact your dealer for assistance.
The Printer Roll Paper
Adaptor(Option) USB Cable(option)
2-2. Connecting the Cables
All cables connect to the connector panel on the back of the printer which is
shown below:
SLK-TS400, SLK-TS400B, SLK-TS400W
CASH DRAWER CONNECTOR
POWER CONNECTOR
INTERFACE CONNECTOR (USB)INTERFACE CONNECTOR
(SERIAL)
the symbol means direct current.
SLK-TS400EB, SLK-TS400EBB, SLK-TS400EBW
CASH DRAWER CONNECTOR
RESET
POWER CONNECTOR
INTERFACE CONNECTOR
(USB)
INTERFACE CONNECTOR
(ETHERNET)
the symbol means direct current.
Before connecting any of the cables, make sure that both the printer and the
computer are turned o.

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2-2-1. Interface Connector
14
1
25
13
4 3
21
D-SUB 25 Female Serial USB “B” Type
Status LED
123453678
Link END
Ethernet
Ethernet Interface
PIN SIGNAL I/O
1Data Out + Output Data +
2Data Out - Output Data -
3Data IN + Input Data +
4N.C
5N.C
6Data IN - Input Data -
7N.C
8N.C
25Pin Serial Interface
PIN SIGNAL I/O Description
2TxD Output Printer transmit data line
3RxD Input Printer receive data line
4, 20 DTR Output Data Terminal Ready
6DSR Input Data Set Ready
1, 7 GND -System Ground
USB Interface
PIN SIGNAL I/O Description
1+5V -+5V
2DATA- -Printer transmit data line
3DATA+ -Printer transmit data line
4GND -System Ground
2-2-2. Cash Drawer Connector
The printer can operate two cash drawers with a 6 pin RJ-11 modular connector.
The driver is capable of supplying a maximum current of 1.0A for 510ms or less
when not printing.
61
PIN SIGNAL Description
1Signal GND -
2Drawer kick-out drive signal 1 Output
3Drawer open/close signal Input
4+24V -
5Drawer kick-out drive signal 2 Output
6Signal GND -
NOTE
Cash drawer 1 and 2 are connected each other inside the printer.
As it is not able to distinguish between Cash drawer 1 and 2, we recommend
you to use only one cash drawer.

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2-3. Loading the Roll Paper
NOTE
Be sure to use paper rolls that meet the specications. Do not use paper rolls
that have the paper glued to the core because the printer cannot detect the
paper end correctly.
Turn o power switch.
1 Make sure that the printer is not receiving data; Otherwise, data may be lost.
2 Open the printer cover by pushing down the cover open push button.
3 Remove the used paper roll core if there is one inside.
4 Insert new paper roll as shown.
5 Note the correct direction that the paper comes o the roll:
O X
6 Pull out a small amount of paper roll as shown. Then, close the cover.
7 Tear o the paper as shown.

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3. Control panel and other functions
CAUTION:
When the cutter is jammed, please follow the steps below.
1 Turn o the power.
2 Press the cover open button and open the cover.
: Be carefull of cutter blade because the cutter blade might be come out.
OPEN
3 Turn on the power, the cutter will automatically reset.
4 Close the cover.
CLOSE
3-1. Control panel
You can control the basic paper feeding operations of the printer with the button
on the control panel. The indicator lights let you to monitor the printer’s status.
Control Panel
Button
The button can be disabled by the ESC c 5 command.
Press the FEED button once to advance paper one line. You can also hold down
the FEED button to feed paper continuously.
3-2. Error indicators
STATUS
PAPER ERROR POWER
REMARKS
RED RED GREEN
Power o OFF OFF OFF Normal power is not supplied to the printer
Power on OFF OFF ON Normal power is supplied to the printer
On line OFF OFF ON Normal error-free mode
Cover open OFF ON ON Close cover
Paper end ON ON ON Insert new paper roll

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4. Self Test 5. ASCII Print
6. ECO Mode
The self-test result indicated whether the printer is operating properly. Also with
this, user can check following options or status of the printer.
Control circuit
Printer mechanism
Printing quality
ROM version
Interface setting
This test is independent of any other equipment or software.
Running the self test
1 Make sure the printer is turned o and the printer cover is closed properly
before performing the self test.
2 Turn the printer on holding the FEED button, then the self-test will start.
The self-test prints the printer setting value and then prints the following, and
pauses. (Error LED On)
SELECT MODE BY BUTTON
1. ASCII PRINT
2. ECO MODE
3. PRINTER SETTING
4. HEXADUMP MODE
3 Press the FEED button consecutively (1~4)
1. ASCII PRINT
(press the FEED button once) Printing test page constructed with ACII code.
2. ECO MODE
(press the FEED button twice)
Set the ECO mode for saving paper and power.
(Default font type, Reduce paper margin, Density)
3. PRINTER SETTING
(press the FEED button triple time)
Set the printer option.
(Serial baudrate, Cutting mode, Error beep, Melody)
4. HEXADUMP MODE
(press the FEED button quad time)
Printing the HEX value received from the interface
※ Wait for 5~6 seconds if you want to exit. Printer performs a cutting when exiting
this mode
4 The printer is ready to receive data after nishing setting.
ASCII PRINT is printing a test page constructed ASCII code. You can able to check the
printer works properly with this
The ASCII PRINT test automatically ends and cuts the paper after printing the follow-
ing:
*** Completed ***
The printer is ready to receive data as soon as it completes the ASCII PRINT.
After entering the ECO MODE, the list which can select the ECO option will be printed.
Similar like Self Test, you can press the FEED button to select a ECO option.
Once the input performs properly, the printer shows a result and store.
ECO MODE
1. FONT SETTING
2. LINE SPACE SETTING
3. LINE FEED SETTING
4. BARCODE[1D] HEIGHT
5. DENSITY SETTING
6-1. Font
FONT SETTING menu can be change the Font mapping(FONT A / FONT B).
If you did not want other side font, you can disable that.
- FONT A : 12x24
- FONT B : 9x17
FONT SETTING
1. FONT A -> A / FONT B -> B
2. FONT A -> B / FONT B -> B
3. FONT A -> A / FONT B -> A
4. FONT A -> B / FONT B -> A

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7. Printer Setting
6-2. Paper Reduce
Reduce menu (Line space, Line feed, barcode[1D] height) was developed for paper
saving.
-Line space
“Line space” means the amount of feed when you intentionally generate newlines.
-Line feed
“Line feed” means the amount of feed when there is an automatic line break.
-Barcode Height
“Barcode Height” means the height of the barcode when creating a one-
dimensional barcode.
LINE SPACE SETTING
01 NORMAL
02 REDUCE 50%
03 REDUCE 75%
04 REDUCE 90%
LINE FEED SETTING
01 NORMAL
02 REDUCE 50%
03 REDUCE 75%
04 REDUCE 90%
1D BARCODE HEIGHT SETTING
01 NORMAL
02 REDUCE 50%
03 REDUCE 75%
04 REDUCE 90%
6-3. Density
Adjust the print density to save the power consumed by the printer.
SELECT DENSITY
01 NORMAL
02 LOW
03 DARK
Change the printer settings. The options below can also be changed via the
Memory Saver.
PRINTER SETTING
01 SELECT BAUDRATE
02 SELECT CUTTING MODE
03 SELECT ERROR BEEP OPTION
04 SELECT MELODY OPTION
7-1. Baudrate
After entering the BAUDRATE MODE, the list which can select the BPS will be printed.
Similar like Self Test, you can press the FEED button to select a BAUDRATE. Once the
input performs properly, the printer shows a result and store. The printer is ready to
receive data as soon as it completes the SELECT BAUDRATEMODE.
SELECT BAUDRATE
01 4800bps
02 9600bps
03 19200bps
04 38400bps
05 57600bps
06
115200bps
7-2. Cutter
Set cutter mode.
SELECT CUTTING MODE
01 PARTIAL CUT
02 FULL CUT
7-3. Error Beep
If the cover is open or there is no paper, the error beep function is activated.
This option allows you to enable / disable the error beep.
SELECT ERROR BEEP OPTION
01 BEEP ON
02 BEEP OFF

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8. Hexadecimal Dump
7-4. Melody
To DK Port (Cash), Melody box or external buzzer can be connected.
You can activate it from the Melody Setting menu, and the melody will operate after the
cutting operation.
- Melody Box : Melody is xed and volume can be adjusted.
- External Buzzer : 3 types of melody are output according to the Melody Type set-
ting and volume control is not included
SELECT MELODY OPTION
01 MELODY SETTING
02 SELECT MELODY TYPE
MELODY SETTING
01 MELODY ON AFTER CUTTING
02 MELODY OFF
SELECT MELODY TYPE
01 MELODY-Ⅰ
02 MELODY-Ⅱ
03 MELODY-Ⅲ
This feature allows experienced users to see exactly what data is coming to the
printer. This can be useful in nding software problems.
When you go into the hex dump function, the printer prints all commands and other
data in hexadecimal format along with a guide section to help you nd specic com-
mands.
To use the hex dump feature, follow these steps
1 Please turn printer o.
2 Please turn printer on while press down “Feed” button.
3 Press the FEED button three times when the Self Test printed.
4 Now printer had entered into Hexa dump mode.
5 Run any software program that sends data to the printer. The printer prints
”Hexadecimal printing mode…” and then all the codes it receives in a two-col-
umn format. The rst column contains the hecadecimal codes and the second
column gives the ASCII characters that correspond to the codes.
Hecadecimal Dump
1B 21 00 1B 26 02 40 40 .!..& . @ @
1B 25 01 1B 63 34 00 1B .%..c4 ..
41 42 43 44 45 46 47 48 ABCDEFGH
A period (.) is printed for each code that has no ASCII equivalent.
6 Turn o the printer.
7 Turn on the printer.

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10. Printer Cleaning
This product can communicate with other devices via Bluetooth or Wi-Fi com-
munication and cable.
9-1. Bluetooth Connection
1 The Printer can be connected to devices equipped with Bluetooth communication
capacity(PDAs, PCs, etc.)
2 Use the Bluetooth connection function supported by the device to connect to
the printer.
9-2. Wi-Fi Connection
1 The Printer can be connected to devices equipped with Wi-Fi communication
capacity(PDAs, PCs, etc.)
2 Use the Wi-Fi connection function supported by the device to connect to the
printer.
NOTE
Please refer to the conguration manual for details.
Optional
Optional
If the interior of the printer is dusty, printing quality can be lowered.
In this case, follow the instructions below to clean the printer.
NOTE
1 Make sure to turn the printer power o prior to cleaning
2 Regarding print head cleaning, as the print head is very hot during printing,
turn o the printer power and wait approximately 10 minute before start.
3 When cleaning the print head, take care not to touch the heated part of the
print head. The print head subject to be damaged by static electricity.
4 Take care not to allow the print head to become scratched and /or damaged
in any way.
1 Use an applicator swab moistened with an alcohol solution to clean the print
head and remove any dusts.
2 Once the cleaning is completed, insert paper roll into the printer few minutes
later and close the printer cover.
Preventing Overheating
To prevent the motor from overheating, continuous operation of the printer
should be 1.5 m or less in print length. Set the pause time for 30 seconds or
more than it.

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11. Specications
Printing Method Direct Thermal
Printing Speed Max. 220 mm/sec
Resolution 180 DPI
Dot Pitch 0.141mm x 0.141mm
Printing Width Max. 72mm
Number of print columns Font A - 42 columns / Font B - 56 columns
Barcode
1D EAN-8, EAN-13, Code 39, Code 93, Code
128,ITF, UPC-A, UPC-E, Codabar
2D PDF 417, QR code, DATA MATRIX
Emulation ESC/POS Command compatible
Driver
Windows Driver(XP ~, Server2003 ~),
Windows CE & Mobile Driver(CE 4.2 ~,
Mobile 5.0 ~), Linux Driver, Mac Driver,
OPOS Driver, JavaPOS Driver, iOS SDK,
Android(6.0 ~) SDK, Windows SDK,
Windows CE SDK, Linux SDK
Sensor Paper end, Cover open
Paper
Paper type Thermal recipt paper
Width Max. 83mm
Thickness 0.06 ~ 0.09mm
Roll Max Diameter Max. 83mm
Roll Core 12.5mm ± 0.5mm
Interface
Standard
TS400 : USB(B type)+Serial(RS-232C_25pin)
Built-in
TS400EB : USB(B type)+Ethernet Built-in
Option
TS400 :Wi-Fi(802.11a/b/g/n), Bluetooth Ver
4.2(Movon,iOS)
TS400EB : Wi-Fi(802.11a/b/g/n), Bluetooth
Ver4.2(Movon,iOS)
Cash drawer 1 circuits(24V, 1A Max.)
Reliability
MCBF 60 million lines
TPH Life 160Km
Cutter
Type Guillotine
Life 1,500,000 cuts
Paper Thickness 0.06 ~ 0.09mm
Power
AC 100 ~ 240Vac 50/60 Hz
DC 24Vdc / 1.75A
Size 130 x 140 x 154 [W x D x H (mm)]
Weight 1.25kg
Tempera-
ture
Operation 0 ~ 45℃
Storage -20 ~ 60℃
Humidity
Operation 35 ~ 80%
Storage 10 ~ 90%
QR Page

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No. Command Function REMARKS
1 HT Horizontal tab
2 LF Print and line feed
3 CR Print and carriage return
4 FF Print and return to standard mode(in page mode)
5 CAN Cancel print data in page mode
6 DLE EOT Real-time status transmission
7 DLE ENQ Real-time request to printer
8 DLE DC4 Generate pulse at real-time
9 ESC FF Print data in page mode
10 ESC SP Set right-side character spacing
11 ESC ! Select print mode(s)
12 ESC $ Set absolute print position
13 ESC % Select/cancel user-defined character set
14 ESC & Define user-defined characters
15 ESC * Set bit-image mode
16 ESC - Turn underline mode on/off
17 ESC 2 Select default line spacing
18 ESC 3 Set line spacing
19 ESC = Select peripheral device
20 ESC ? Cancel user-defined characters
21 ESC @ Initialize printer
22 ESC D Set horizontal tab positions
23 ESC E Turn emphasized mode on/off
24 ESC G Turn double-strike mode on/off
25 ESC J Print and feed paper using minimum units
26 ESC L Select page mode
27 ESC M Select character font
28 ESC R Select an international character set
29 ESC S Select standard mode
30 ESC T Select print direction in page mode
31 ESC V Turn 90° clockwise rotation mode on/off
32 ESC W Set printing area in page mode
33 ESC \ Set relative print position
34 ESC a Select justification
35 ESC c 3 Select paper sensor(s) to output paper-end signals
36 ESC c 4 Select paper sensor(s) to stop printing
37 ESC c 5 Enable/disable panel buttons
38 ESC d Print and feed paper n lines
39 ESC p General pulse
12. Command List
No. Command Function REMARKS
40 ESC t Select character code table
41 ESC { Turn upside-down printing mode on/off
42 FS p Print NV bit image
43 FS q Define NV bit image
44 GS ! Select character size
45 GS $ Set absolute vertical print position in page mode
46 GS * Define downloaded bit image
47 GS / Print downloaded bit image
48 GS B Turn white/black reverse printing mode on/off
49 GS H Select printing position of HRI characters
50 GS I Transmit printer ID
51 GS L Set left margin
52 GS P Set horizontal and vertical motion units
53 GS V Select cut mode and cut paper
54 GS W Set printing area width
55 GS \ Set relative vertical print position in page mode
56 GS a Enable/disable Automatic Status Back(ASB)
57 GS f Select font for HRI characters
58 GS h Set bar code height
59 GS k Print bar code
60 GS r Transmit status
61 GS v 0 Print raster bit image
62 GS w Set bar code width
< Add >
1 ESC i Full cut
2 ESC m Partial cut
3 FS ! Set print mode(s) for Kanji characters
4 FS & Select Kanji character mode
5 FS - Turn underline mode on/off for Kanji character
6 FS . Cancel Kanji character mode
7FS 2 c1 d1…dk Define user-defined Kanji characters
8 FS C Select Kanji character code system
9 FS S 1 2 Set Kanji character spacing
10 FS W Turn quadruple-size mode on/off for Kanji character

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The following utilities and concerned manual can be found on the QR or homepage.
No. Name Description
1Memory Saver
This is a utility that allows you to set printers by
interface.
Detailed settings such as Wi-Fi, Ethernet, and COM
ports can be congured.
2 NV Logo Upload
With NV Logo Upload running on Windows OS, you can
upload and remove the bmp le as Logo in the printer’s
ash memory, and print test is possible.
3 Download Tool
(F/W)
Printer F/W and Font Download are available, and
BT, Wi-Fi module F/W Download is supported as an
option.
4 Android Utility
(Sewoo M_Utility)
It is a utility app that prints text, barcodes, images,
etc. through Bluetooth and Wi-Fi communication,
and able to printer settings.
13. Utilities 14. S/W
We provides SDK, Driver, etc. as follows to respond to various S/W usage environ-
ments.
You can download this S/W from the homepage.
No. Name Description
1Windows Driver
This is an install program used to print a POS printer in
Windows OS.
2 Linux Driver
This is the Cups Driver used to print a Thermal printer in
the Linux environment.
3 OPOS Driver
This is a driver that controls POS printers using the
OPOS standard.
It can be used after initial setting(POS Printer&Cash
Drawer) using the setting tool.
4 JavaPOS Driver The JavaPOS driver is an interface standard for POS
software written in Java.
5Mac Driver This is the Cups Driver used to print a Thermal
printer in the Mac OS environment.
6
Android Plugin
(Sewoo Print
Service Plugin)
This is a print service plug-in that allows you to print
documents, images, and web pages without install-
ing additional apps.
7Windows SDK
This is library for communication and data output
with Thermal printer in Windows OS.
Can be used through direct communication and
driver.
8Android SDK This is library for communication and data output
with Thermal printers in Android OS.
9iOS SDK This is library for communication and data output
with Thermal printers in iOS.
10 Linux SDK This is library for communication and data output
with Thermal printers in Linux.
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