Shark S3701Series User manual

S3701 series
OWNER’S GUIDE
PRO SONIC STEAM
POCKET®MOP

TOLL FREE: 1-800-798-7398
WHEN USING YOUR SHARK®STEAM MOP,
BASIC SAFETY PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK® STEAM MOP.
DANGER OF SCALDING.
Please use caution when using the steam mop. The
steam emitted from the steam mop is very hot.
IMPORTANT:
This appliance is not intended for use by persons with
reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been
given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children shall not use or play with this appliance.
Close supervision is necessary to keep appliance out of
reach of children during use and cooling.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when
plugged in. Always unplug the power cord from the
electrical outlet when not in use and before servicing.
4. DO NOT allow the appliance to be used by children.
Close attention is necessary when used near
children, pets or plants.
5. Use only as described in this manual.
6 . Use only manufacturer’s recommended accessories.
7. DO NOT use with damaged cord or plug.
8. DO NOT USE if the appliance is not working, has
been dropped, dropped into water, damaged or left
outdoors.
9. NO SERVICEABLE PARTS. Incorrect reassembly or
repair can cause a risk of electrical shock or injury
to persons when the appliance is used. Contact
Customer Service.
10. To protect against a risk of electric shock, DO NOT
immerse the steam mop into water or any other
liquids.
11. DO NOT handle plug or steam mop with wet hands
or operate appliance without shoes.
12. DO NOT pull or carry by power cord, use power cord
as handle, close a door on the power cord, or pull
the power cord around sharp edges or corners. Keep
power cord away from heated surfaces.
13. DO NOT unplug by pulling on power cord. To unplug,
grasp the plug not the power cord. Do not use
extension cords or outlets with inadequate current
carrying capacity.
14. DO NOT put any objects into openings. Do not use
with any opening that is blocked.

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15. DO NOT put hands or feet under the steam mop. Unit
gets very hot.
16. Use ONLY on flat, horizontal surfaces. Do not use on
walls, counters or windows.
17. DO NOT use on leather, wax polished furniture or
floors, synthetic fabrics, velvet or other delicate,
steam sensitive materials.
18. Liquid or steam must not be directed towards
equipment containing electrical components, such as
the interior of ovens.
19. DO NOT add cleaning solutions, scented perfumes,
oils or any other chemicals to the water used in this
appliance as this may damage the unit or make it
unsafe for use. If you live in a hard water area, we
recommend using distilled water in your steam mop.
20. When in use, NEVER turn the appliance over or
on its side. NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.
21. NEVER LEAVE THE STEAM MOP IN ONE SPOT
ON ANY SURFACE FOR ANY PERIOD OF TIME
WHEN THE CLEANING POCKET IS ATTACHED AS
THIS WILL DAMAGE YOUR FLOORS.
22. Carefully remove the cleaning pocket immediately
after you have unplugged and allowed the steam
mop to cool.
23. When cleaning the steam mop, unplug the power
cord from the electrical outlet and clean with a dry
or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.
24. Extreme caution should be exercised when using this
appliance to clean stairs.
25. Never use steam mop without the cleaning pocket
attached.
26. Keep your work area well lit.
27. Store steam mop indoors in a cool, dry place.
28. To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the steam
cleaner.
29. If an extension cord is absolutely necessary, an
extension cord rated a minimum of 15 ampere,
2.08mm2(14 AWG) cord should be used. Cords rated
for less amperage may overheat. Care should be
taken to arrange cord so that it cannot be pulled or
tripped over.
30. DO NOT leave unattended when the system is
connected to a power supply or electrical outlet. Turn
off all controls before unplugging the unit.
31. DO NOT store unit with damp or wet cleaning pocket
attached. Never leave the steam mop in one spot on
any surface for any period of time with a damp or wet
cleaning pocket attached as this will damage your
floors.
32. Always unplug and allow the steam mop to cool
before removing or changing mop heads.
33. Make sure that the water tank door is closed when
using the appliance.
WARNING:
Your steam mop is designed to clean hard floor
surfaces that will withstand high heat. Do not use
on unsealed wood or unglazed ceramic floors. On
surfaces that have been treated with wax or some
no wax floors, the sheen may be removed by the
heat and steam action. It is always recommended
to test an isolated area of the surface to be cleaned
before proceeding. We also recommend that you
check the use and care instructions from the floor
manufacturer.
SAVE THESE
INSTRUCTIONS

TOLL FREE: 1-800-798-7398
THIS MANUAL COVERS MODEL NUMBER:
S3701***** 11
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50/60Hz.
Power: 1550 Watts
Water Capacity: 450 ml (15.2 oz.)
This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and electronic
equipment (WEEE).
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact the retailer where this
product was purchased. They can take this product for environmental safe recycling.
This product has no on/off switch and operates when plugged into the main supply source.
Disconnect the plug from mains after use.
Although the product is not provided with standby mode or off mode, it still fulfills the requirements of 1275/2008/
EC - the directive for Eco-Design requirements since according to technical justification, it is considered as
inappropriate to provide standby and off modes when connecting to mains. To reduce energy consumption be sure
to unplug the unit after use.
IPX4

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Contents
Getting Started ....................................................................................... 2
Using Your Steam Mop ............................................................................ 5
Care of Your Steam Mop.......................................................................... 9
Troubleshooting Guide............................................................................. 11
Thank you for
purchasing the
Shark®Pro Sonic
Steam Pocket®
Mop.

2TOLL FREE: 1-800-798-7398
Getting Started
When assembling your Steam Mop there may be a little water in or around the water tank. This is because we test all
our Steam Mops 100% before you buy them, so you get a quality Shark®Pro Sonic Steam Pocket®Mop.
Dust
steam
Mop
Scrub
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a
e
g
h
j
c
b
d
f
gSonic Head
hRectangle Cleaning Pad (P129W, P102W, P119W,
P154W & P151W)
iFilling Flask
j(1) 6mm x 54mm Large Screw*
k Carpet Glider (XCG200)
*Phillips or flat head screwdriver can be used.
Screwdriver not included.
aMop Handle
bBottle Clip (XICLP002)
cWater Tank Cap (not shown)
dSteam Selector Button
eSonic Scrub On/Off Button
fSteam Mop Body
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Dust
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IMPORTANT: Always make sure the Steam Mop is
UNPLUGGED from the wall when not in use. Never
fill the Steam Mop, attach the Sonic mop head,
change or remove the cleaning pad when the Steam
Mop is plugged into the wall. To prolong the life of
your Shark®Pro Sonic Steam Pocket®Mop, we
recommend using distilled water. Make sure you
only add water to the tank. Chemicals or cleaning
solution may damage the appliance and could be
unsafe for you and your family.
ASSEMBLE
1Insert the Mop handle end labeled “Front” into the
Steam Mop body. Make sure it is inserted past
the line printed on the pole. Secure the assembled
handle and pole by using the large screw and a
Phillips or a flat head screwdriver (screwdriver not
included). (fig. 1)
fig. 1
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steam
Mop
Scrub
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4TOLL FREE: 1-800-798-7398
Getting Started - cont’d
IMPORTANT: Do not use on unsealed wood or
unglazed ceramic floors. On surfaces that have
been treated with wax or some no wax floors, the
sheen may be removed by the heat and steam
action. It is always recommended to test an isolated
area of the surface to be cleaned before proceeding.
We recommend that you check the use and care
instructions from the floor manufacturer.
NOTE: To prolong the life of your Steam Mop, we
recommend using distilled water.
2Fit one side of the Sonic Lift™cleaning pad onto the
Sonic mop head first, making sure that the scrub
side is facing down, then using the lavender loop,
pull the pocket over the head. Attach the hook and
loop quick fasteners on the top of the pocket to
secure in place. (fig. 2)
3Snap the mop head into the mop body by lining up
the groove on the back of the mop body with the
groove on the back of the mop head. Push until you
hear it “click” into place. (fig. 3)
4Turn the water tank cap counter clockwise and
remove from the tank. (fig. 4)
Use the filling flask and pour water into the tank. Do
not overfill. Replace the cap on the water tank.
(fig. 5)
fig. 4
fig. 5
fig. 2
fig. 3
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IMPORTANT: Your Steam Mop needs water to make
steam! Never use your Steam Mop without water in
the tank.
Sweep or vacuum your floors prior to cleaning with
your Steam Mop.
1Pull and twist the quick release cord holder to
unwrap the power cord completely. Plug into an
electrical outlet. (fig. 6)
2The power “On” light around the Sonic Scrub button
will turn blue. If the light does not turn on, reference
the troubleshooting section on page 11. (fig. 7)
NOTE: The Steam Mop is on when it is plugged in.
Unplug when you want to turn it off.
NOTE: The Sonic Scrub On/Off button is only for
activating the “Sonic Scrub” function of the Steam
Mop. It does not turn the appliance on or off.
IMPORTANT: Make sure you do not use the mop
without attaching a cleaning pad and adding water
to the tank first. When you are using the mop for the
first time, it might take longer than the normal 30
seconds to start steaming.
Using Your Steam Mop
fig. 6
fig. 7
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Using Your Steam Mop - cont’d
fig. 9
SELECTING YOUR STEAM SETTING
3Press the STEAM button once for DUST setting
(DUST lighted setting indicator will illuminate). DUST
setting is a light steam for a quick dusting and the
best dry time. (fig. 8)
Press the STEAM button a second time to activate
the MOP setting. MOP setting is for normal, everyday
steam cleaning. (fig. 9)
Press the STEAM button a third time to activate the
SCRUB setting. SCRUB setting is for heavy cleaning
and will leave floors damp.
To better understand which steam setting to use for
your cleaning task, turn to page 8.
Press the STEAM button until the light flashes to
stop the steam.
Dust
steam
Mop
Scrub
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Dust
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steam
fig. 8
fig. 10
USING SONIC SCRUB
Use the “Sonic Scrub” feature and the scrub side of
the Sonic Lift™cleaning pad to clean tough, dried on
stains faster and easier.
4Press the Sonic On/Off button to turn on the “Sonic
Scrub”. (fig. 10)
5Use the scrub side of the Sonic Lift™cleaning pad to
break up the tough stains. Then flip the Sonic mop
head over to use the shaggy side of the Sonic Lift™
cleaning pad to lift up and lock away all of the dirt
and debris. (fig. 11)
6When the water tank is empty, the Pro Sonic Steam
Pocket®Mop will stop producing steam. You can
refill the water tank at any time as long as the mop
is unplugged from the outlet. Follow the instructions
from page 4.
The Sonic Lift™cleaning pad has two different cleaning
sides. One side has nylon scrubbers to break up tough
stains and the other side is a shaggy cleaning pad to lift
up and lock away dirt and debris.
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USING THE CARPET GLIDER
1The Carpet Glider can be used with the Sonic mop
head to lightly steam your carpet and area rugs. Just
place the mop head with the Sonic Lift™cleaning
pad attached (shaggy side down) into the glider.
(fig. 12)
2Move the steam mop back and forth across a
section of the carpet. (fig. 13)
fig. 12
fig. 13
The steam mop will not clean your carpeting
or area rugs. However, it is great for grooming
and freshening.
IMPORTANT: Never leave the Pro Sonic Steam
Pocket®Mop with a damp/wet Sonic Lift™cleaning
pad on any floor surface for any amount of time as
this may damage the floor.
NOTE: Please wait 2-3 minutes for the Steam Mop
to cool off before removing the cleaning pad. Never
leave the Steam Mop with a damp/wet microfibre
cleaning pad on any floor.
fig. 11
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8TOLL FREE: 1-800-798-7398
Using Your Steam Mop - cont’d
Setting Ideal for These Surfaces Recommended Usage
Laminate
Bamboo
Hardwood
Marble
Light cleaning and dusting
Loosen and lift light dirt
Sanitise floors
Hardwood
Marble
Tile
Stone
Tile
Stone
Linoleum
Carpet
(with Carpet Glider)
Basic, everyday cleaning
Remove spots and smaller messes
Clean moderate and heavily-trafficked areas
Sanitise floors
Tough cleaning and removal of stuck-on messes
and stains
Deep clean heavily-trafficked areas
Cut through heavy dirt and grime
Sanitise floors
Freshen area rugs and carpets
The Shark®Pro Sonic Steam Pocket®Mop has three unique steam settings so you can use the perfect amount of
steam for the cleaning task at hand. See below for tips on when to use each setting.
DUST
MOP
SCRUB

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2Empty the water tank before storage. Remove the
water tank cap and empty the tank over a sink.
Replace the water cap. (fig. 15)
3To store the Shark®Pro Sonic Steam Pocket®
Mop hanging up, first remove the head (after it has
cooled and the steam has been released) then hang
on a large hook. (fig. 16)
AFTER USE AND STORAGE
1When you have finished using the Steam Mop, press
the STEAM button until the LED light turns flashing
BLUE. This stops the unit from steaming. Unplug
the cord from the outlet and place the mop into the
upright position. Let the unit cool for 2-3 minutes.
Remove the microfibre cleaning pad by releasing the
quick fasteners and using the lavender loop on the
side of the pocket, avoiding contact with the hot pad
or dirt. (fig. 14)
Care of Your Steam Mop
fig. 14
fig. 15 fig. 16
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fig. 17
fig. 18
Care of Your Steam Mop - cont’d
CARE OF YOUR CLEANING PAD
1We recommend washing your Sonic Lift™cleaning
pads separately from other fabrics to avoid picking
up lint. Only use liquid detergent (no powder
detergent). Do not use any fabric softeners or
bleach. Line dry. Do not tumble dry. (fig. 17)
2If there are loose threads on the cleaning pad
carefully cut the thread with scissors. Do not pull on
them or cut at the base. (fig. 18)
IMPORTANT: The cleaning pad may be very hot
from the steam. Use caution when removing. Let
the unit cool for 2-3 minutes before removing the
cleaning pad.
AVOIDING DECALCIFICATION IN YOUR
STEAM MOP
Calcium and mineral deposits can build up and impact
the performance of your Steam Mop over time. To
extend the life of your product we recommend that you
use distilled water.
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Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Pro Sonic Steam
Pocket®Mop will not
turn-on.
Your Steam Mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
If your unit still does not work, give us a call at: Freephone 0800 862 0453.
The unit will not
make steam.
Is there water in the water tank? If not, add water to your Steam Mop following
instructions on page 4.
If the unit still doesn’t make steam, follow the decalcification instructions on page 10.
Cannot select steam
setting/flashing blue
light remains on.
If you have already plugged in your unit, unplug and try a different outlet. This
may reset the standby mode.
Add water to the tank and press the STEAM button to select a steam setting.
If your unit still does not work, give us a call at: Freephone 0800 862 0453.
The Pro Sonic Steam
Pocket®Mop leaves water
on the floor.
Check to see if your Sonic Lift™cleaning pad is soaked through. We recommend
you unplug the Steam Mop and change the Sonic Lift™cleaning pad.
Make sure the Sonic Lift™cleaning pad is attached correctly.
The Pro Sonic Steam
Pocket®Mop left a white
spot on the floor.
Do not leave your Steam Mop on the floor with a damp or wet cleaning pad.
If you’re using tap water we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy, streaky
or spotty after steaming.
The Sonic Lift™cleaning pad might be dirty. Change the cleaning pad.
If you washed the Sonic Lift™cleaning pad with powder detergent, then it may be
damaged and require replacement.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled water.
This might be leftover from past cleaners used on the floor surface. Use the Pro
Sonic Steam Pocket®Mop a few more times and see if the leftover cloudiness
is removed. If this does not work, we suggest rinsing the floor with water, letting
it dry, and then steam mopping again with a clean pad. One or more rinses
generally removes the residue. A more stubborn case may require you to rinse
the floor with a mix of one part vinegar and two parts water.
The Pro Sonic Steam
Pocket®Mop is hard to
push.
Make sure the Sonic Lift™cleaning pad is attached correctly.
Check to see if the Sonic Lift™cleaning pad is excessively dirty.
Check to see if the Sonic Lift™cleaning pad is excessively wet. If it is, change to
a dry cleaning pad.

12 TOLL FREE: 1-800-798-7398
Notes

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Notes

14 TOLL FREE: 1-800-798-7398
Product Registration
Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark®product within ten (10) days of
purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you
acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of one
(1) year from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions
and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or
used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling
or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which
have been performed by a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call our customer care and product specialists at, call 1 [phone] or visit our
website www.sharkninjamanuals.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it
free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations
expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for
incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state
or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address and phone number with a
note giving purchase information, model number and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your Limited Warranty). Mark
the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our
products, therefore the specifications contained herein are subject to change without notice.
**THIS WARRANTY IS FOR ALL COUNTRIES EXCEPT GERMANY**

15www.sharkninjamanuals.com
Product Registration
Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark®product within ten (10) days of
purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you
acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
TWO (2) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of
two (2) years from the date of purchase when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or
used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling
or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which
have been performed by a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call our customer care and product specialists at, call 1 [phone] or visit our website
www.sharkninjamanuals.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it
free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations
expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for
incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state
or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address and phone number with a
note giving purchase information, model number and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your Limited Warranty). Mark
the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our
products, therefore the specifications contained herein are subject to change without notice.
**THIS WARRANTY IS FOR GERMANY ONLY**

EURO-PRO Operating LLC
180 Wells Avenue Suite 200
Newton, MA 02459
United States of America
1-800-798-7398
www.sharkninjamanuals.com
Technical Details
Model number: S3701**** 11
Input: 1550 Watts
Main unit voltage: 220-240 V~, 50/60Hz
COPYRIGHT © EURO-PRO OPERATING LLC 2014
PRINTED IN CHINA
S3701*****_11_IB_E_140808_1
Illustrations may differ from actual product.
IPX4