Sharp AQUOS CRYSTAL 2 User manual

AQUOS CRYSTAL 2
User Guide

1
AQUOS CRYSTAL 2
AQUOS CRYSTAL 2 User Guide
Contents
Introduction
About the User Guide........................................................ 3
Accessing Instructions on Handset................................... 3
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
USIM Card Installation....................................................... 7
Handset Memory & SD Card.............................................. 9
Charging Handset..............................................................12
Power On/Off................................................................... 14
Touchscreen Operations................................................... 15
Handset Initial Settings...................................................16
Basic Operations
Basic Operations...............................................................20
Applications.......................................................................22
Activating Applications Quickly (Quick Launcher).........23
Handset Phone Number.................................................... 26
Using Manner Mode.......................................................... 26
Using Airplane Mode.........................................................27
Text Entry.........................................................................27
Google Account................................................................. 29
Google Play....................................................................... 31
Security Codes.................................................................. 33
USIM PIN............................................................................35
Turning Off Display (Screen Lock)..................................36
Updating Software........................................................... 37
Operating by Gripping Handset (Grip Magic)................. 38
Handset Interface
Welcome Sheet (Lock Screen) Basics...............................42
Home Screen (Feel Home) Basics..................................... 43
Icons at Display Top (Status Bar)...................................44
Checking Handset Status & Notifications (Notifications
Window)............................................................................. 46
Customizing Welcome Sheet (Lock Screen).....................47
Customizing Home Screen (Feel Home)........................... 49
Disabling Touch Operation Temporarily (Childlock)....... 54
Copying Onscreen Text (Copy Anywhere).......................55
Writing Notes on Display (KAKU Notepad).....................55
Capturing Screenshots (Clip Now)...................................56
Phone
Calling................................................................................ 60
Optional Services..............................................................64
Making Call Settings........................................................ 69
Address Book.................................................................... 71
Hiding Contacts (Secrecy Settings)................................ 74
Messaging & Internet
Messaging.......................................................................... 78
S! Mail Initial Setup.........................................................78
Sending S! Mail/SMS.........................................................79
Opening & Replying to S! Mail/SMS................................81
Using Gmail....................................................................... 83

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Using Email........................................................................86
Using the Internet (Chrome)............................................88
Camera
Capturing Photos..............................................................94
Recording Videos.............................................................. 95
Music & Images
Music Files (Music)......................................................... 100
Viewing & Managing Photos/Videos (Album)................101
Connectivity
Wi-Fi................................................................................ 104
Using Tethering Functions.............................................107
Bluetooth®...................................................................... 108
Global Services
Global Roaming............................................................... 114
Calling from Outside Japan...........................................115
Handset Settings
About Settings............................................................... 120
Sound/Notification Settings......................................... 121
Wallpaper & Display Settings........................................124
Energy Saving Settings..................................................126
Home Applications Setting............................................ 130
Useful Settings...............................................................130
About phone....................................................................134
Accounts Settings.......................................................... 135
Call Settings................................................................... 135
Mail Settings...................................................................136
Guide Setting..................................................................139
Data Usage Settings...................................................... 140
Storage Settings.............................................................142
Application Settings.......................................................143
Data Transfer................................................................. 143
Other Settings................................................................146
For Assistance
File Storage.....................................................................162
Backup & Restore...........................................................162
Troubleshooting.............................................................. 163
Specifications..................................................................165
Warranty & After-Sales Service................................... 166
Customer Service............................................................166
Safety Precautions
Safety Precautions.........................................................168
Important Product Information.....................................176
Handset & Hardware Care............................................. 177
General Notes................................................................. 179
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 181
Water Resistance............................................................182

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Introduction AQUOS CRYSTAL 2
Introduction
About the User Guide
Thank-you for purchasing this product.
Before You Begin
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by contract conditions.
Guide Usage Notes
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen
(Feel Home).
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
"403SH" here refers to this mobile phone "AQUOS CRYSTAL 2."
Accessing Instructions on Handset
Launching Guide
In app sheet, (Basic) (Guide)
Guide top screen opens.
・Guide usage information and confirmation for automatic
updates appear at initial startup. Follow onscreen prompts.
Enable/Disable Automatic Checking for
Updates
In Guide top screen, Auto Update on /
off BACK

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Showing Status Bar Indicator
Show indicator to launch Guide from Notifications Window.
In app sheet, (Basic) (Guide)
Guide top screen opens.
・If confirmation appears, follow onscreen prompts.
Indicator
on BACK
Indicator is shown.
Launching Guide from Notifications
Window
Launch the Guide quickly for how to use functions, etc. when
indicator is set to appear.
Drag Status Bar down for Notifications Window
Notifications Window opens.
Guide
Guide top screen opens.
Using Guide
Item Description
Enter
information
to search for
Search for items in Guide.
Open Guide
Check how to operate handset by
category, and use voice searching for
operations to check.
FAQ Check frequently asked questions, and
quickly access the FAQ mobile site.

Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
USIM Card Installation....................................................... 7
Handset Memory & SD Card.............................................. 9
Charging Handset..............................................................12
Power On/Off................................................................... 14
Touchscreen Operations................................................... 15
Handset Initial Settings...................................................16

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Package Contents
Package Contents
・Handset (AQUOS CRYSTAL 2)
・Battery is built into handset.
・Handset back cover is not removable.
・TV Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty
Parts & Functions
Handset Parts
Name Description
Mic Use when talking to emopa or using
Speakerphone for calls.
SD/USIM
Card Slot Insert/remove SD Card and USIM Card.
Display Handset uses a touchscreen-type Display.
Operate with your fingers on Display.
Proximity/
Light Sensor
Light Sensor detects ambient light level.
When Sweep ON1 or Grip Sensor is
enabled, also prevents Touchscreen
misoperation during calls.
Notification
Lamp
Illuminates while charging or for
notifications (missed calls, new messages,
etc.).
External
Device Port
Connect AC Charger or Micro USB Cable
here.
Earphones-
Microphone
Port
Connect TV Antenna Cable or Earphones
with Mic (optional accessory) here.
Receiver
Area
(Direct Wave
Receiver)2
Hear other party's voice through this.
Internal
Camera Use to shoot photos or videos of yourself.
Mic/
Recorder Mic
Talk to other party through this. Also use
while recording videos.
1 For details on Sweep ON, see "On/Off with Motion
Settings."
2 For details on Direct Wave Receiver, see "Call Window
Layout/In-Call Operation."

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Getting Started AQUOS CRYSTAL 2
Name Description
Mic
(Recorder Mic)
Use when talking to emopa or while
recording videos.
External
Camera Shoot photos or videos.
Mobile
Light Use as a camera flash, flashlight, etc.
FeliCa
Mark
Hold up to reader/writer when using NFC/
Osaifu-Keitai®.
Grip Sensor
Area
Turns on Display, etc. when handset is
held with both right and left sensor areas
touched.
Speaker Listen to music, video sound, One Seg, etc.
Handset Keys
Name Description
(Power Key)
Turn Display off/on. Long Press for power
on/off, Reboot, Airplane mode, etc.
Volume Up
Key
Increase volume. Long Press for Mobile
Light on/off (in Welcome sheet (lock
screen)).
Volume
Down Key
Decrease volume. Long Press to activate/
cancel Manner mode (in Welcome sheet
(lock screen) or Feel Home).
USIM Card Installation
USIM Card is an IC card containing customer and
authentication information, including handset number.
Handling USIM Card
・See instructions included with USIM Card for handling.
・Avoid applying labels. May damage USIM Card.
・USIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC chip (metal) clean.
IC chip (metal)
USIM Card Usage Notes
Observe the following when using USIM Card.
・Always follow emergency procedures to suspend service if
your USIM Card or handset (USIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting USIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on USIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing
USIM Card.
・Note that USIM Card specifications and performance may
change without notice.
・Return USIM Card to SoftBank Corp. when canceling
subscription.
・USIM Card is the property of SoftBank Corp.
・Returned USIM Cards are recycled for environmental
purposes.

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Inserting USIM Card
Always power off beforehand.
Open Card Slot Cover
Pull out USIM Tray
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Place USIM Card in USIM Tray
・Check orientation of USIM Card (see notch), then gently
place it with IC chip (metal) facing up.
Insert USIM Tray into USIM Card Slot (bottom opening)
・Check orientation of USIM Tray, then gently insert it all the
way horizontally.
Close Card Slot Cover by pressing then
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
Removing USIM Card
Always power off beforehand.
Open Card Slot Cover
Pull out USIM Tray
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Remove USIM Card
Insert USIM Tray into USIM Card Slot (bottom opening)
・Do not insert USIM Tray at an angle; damage may result.
Check orientation of USIM Tray, then gently insert it all the
way horizontally.
Close Card Slot Cover by pressing then
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.
SIM Unlocking
Handset supports SIM unlocking. After unlocking SIM, other
companies' SIM cards can also be used on handset.
・When using another company's SIM card on handset,
accessible services/functions, etc. may be limited. SoftBank
Corp. makes no guarantees whatsoever regarding the proper
operation of handset.
・For details on SIM unlocking, see SoftBank Website.

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Getting Started AQUOS CRYSTAL 2
Handset Memory & SD Card
Photos and videos taken with handset, files created with
applications, etc. are saved in handset memory. Install and use
an SD Card as needed.
Handset Memory/SD Card Usage Notes
Use of SD Cards
Handset supports SD Card up to 128 GB. Some SD Cards
may not operate properly. Observe the following when
using SD Cards.
・Do not insert or remove SD Card forcefully.
・Do not touch terminals or expose them to metal objects.
・Some files are not savable.
・Make sure not to erase or overwrite files accidentally.
microSDXC Card
Handset supports microSDXC Cards (SDXC-compatible SD
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Exchanging Files with Non-SDXC-Compatible
Devices
To exchange files between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card files.
Do not format the microSDXC Card on that device even
if prompted to do so. Formatting deletes all microSDXC
Card files and changes the file system. The original memory
capacity may be unavailable after formatting.
To use a corrupted microSDXC Card, format it on an SDXC-
compatible device.
Handset Memory/SD Card Files
Handset memory/SD Card files may be lost/altered due
to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important files
regularly. SoftBank Corp. is not liable for any damages
resulting from loss/alteration of files.
・Never power off while files are being accessed.
Save Location
By default, files, including videos and photos taken
with handset, are saved in handset memory. Even with
downloaded commercially-available apps described as saving
data on SD Card, files are saved in handset memory.
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
Inserting SD Card
Open Card Slot Cover
Insert SD Card into SD Card Slot (top opening)
・Gently insert SD Card all the way horizontally with
terminals facing up.
Close Card Slot Cover by pressing then
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.

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Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting deletes all SD Card files. Format SD Card with
caution.
・When formatting, keep handset charged or charge it
adequately beforehand.
In app sheet, (Settings)
Storage
Erase microSD
ERASE SD CARD
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
ERASE EVERYTHING
All SD Card files will be deleted.

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Getting Started AQUOS CRYSTAL 2
Unmounting SD Card
In app sheet, (Settings)
Storage
Unmount microSD OK
Unmount microSD changes to Mount microSD . (SD Card
is unmounted.)
・To mount SD Card again, Tap Mount microSD .
Removing SD Card
Always unmount SD Card beforehand.
Open Card Slot Cover
Remove SD Card
・Lightly push SD Card in and release finger (SD Card pops out
slightly); gently pull it out horizontally.
Close Card Slot Cover by pressing then
・Press ○ areas firmly so that there is no gap between
handset and Card Slot Cover. Debris trapped between gasket
and Card Slot may allow ingress of liquid.

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Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithium-
ion batteries are recyclable. To recycle a used lithium-
ion battery, take it to any shop displaying the recycling
symbol.
Battery Cautions
Battery Care
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on usage, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or SoftBank Customer Support, General Information.
About Charging
The following charging options are available.
Charging
Option Description
AC Charger Connect handset and AC Charger (optional
accessory) directly.
USB charging Connect handset and a PC with Micro USB
Cable (optional accessory).
Cigar lighter
socket
Charge handset in a car using Micro USB
Charging Adapter (optional accessory) and
In-Car Charger (optional accessory).
Notification Lamp
Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
・If Notification Lamp is blinking, charging is not working
properly. Make sure that you are using Charger and
products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
SoftBank Customer Support, General Information.
Charging Cautions
Water Resistance
Handset is water resistant; however, if Micro USB plug
is inserted while it is wet, liquid (tap water, beverage,
sea water, pet urine, etc.) or a foreign object adhered to
handset or Micro USB plug may cause overheating, burnout,
fire, malfunction, burns, etc. due to electric shock, short-
circuiting, etc.
・AC Charger (optional accessory), Micro USB Charging
Adapter (optional accessory), Micro USB Cable (optional
accessory) and In-Car Charger (optional accessory) are
not waterproof. Never connect Micro USB plug while
handset or Charger is wet.
Handling Cables
Do not pull, bend, or twist cable; may damage the cable.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.

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Getting Started AQUOS CRYSTAL 2
AC Charger
AC Charger is an optional accessory. Be sure to use SHCEJ1 or
ZTDAC1 (Micro USB, 1.0 A) specified by SoftBank Corp.
For information on other peripheral devices, see SoftBank
Website.
The following explains how to charge handset using SHCEJ1.
・See User Guide for corresponding AC Charger.
・Never connect Micro USB plug while handset or AC Charger
is wet.
Insert Micro USB plug of AC Charger into External Device Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
Extend blades and plug AC Charger into AC outlet
Charging starts and Notification Lamp illuminates.
・Notification Lamp goes out when charge is full.
After charging, remove Micro USB plug from External Device
Port, then unplug AC Charger and retract blades
Charging by PC
Connect handset to a PC with Micro USB Cable (SHDDL1;
optional accessory).
・Make sure that PC is turned on.
・Handset may not charge or charge slowly depending on
connection/PC status.
・Never connect Micro USB plug while handset or Micro USB
Cable is wet.
Insert Micro USB plug of Micro USB Cable into External Device
Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
Insert USB plug of Micro USB Cable into PC USB port
Charging starts and Notification Lamp illuminates.
・Notification Lamp goes out when charge is full.
After charging, remove Micro USB Cable from handset and PC

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Power On/Off
Power On
Long Press until SHARP logo appears
Handset powers on, and Welcome sheet (lock screen)
appears after a while.
・If confirmation appears, follow onscreen prompts.
・A screen for initial settings may appear the first time
handset is powered on. See "Handset Initial Settings" for
details.
Drag up
Home Screen (Feel Home) appears.
・The appearance of icon may differ depending on handset
settings.
・If confirmation appears, follow onscreen prompts.
Power Off
(Long Press)
Power off
OK
Handset shuts down.

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Getting Started AQUOS CRYSTAL 2
Touchscreen Operations
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
Touchscreen Usage Cautions
Touchscreen Operation
To prevent malfunctions, observe the following.
・Do not use with wet fingers or if Display is wet. If
Display is wet, wipe it with a soft cloth.
・Do not use with gloves/long fingernails, pens, pencils or
sharp objects.
・Do not use with objects on/against Display.
Display Care
Do not place a sticker or shield (commercially-available
protective film, privacy protector shield, etc.) on Display.
In Case of Unexpected Touchscreen Response
If handset initiates operation without Touchscreen
(Display) being operated or does not respond after
Touchscreen being operated, try the following.
(Display turns off) (Display turns on)
Use Touchscreen
Tap
Contact Display lightly and briefly.
Touch & Hold
Contact Display lightly; release finger when screen changes.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Flick
Contact Display lightly, then brush screen up/down or left/
right.
Pinch/Spread
Contact Display lightly, then move fingers toward each other
(Pinch) or away from each other (Spread).

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Handset Initial Settings
A screen for language selection may appear the first time
handset is powered on. Here, make initial settings for Wi-Fi, a
Google™ Account, etc.
Insert USIM Card before powering on handset.
Making Initial Settings
Initial setting items and screen content may differ depending
on contract conditions and handset settings. Follow onscreen
prompts.
・To skip to the next setting, Tap SKIP in each screen.
Tap language NEXT
Wi-Fi setup screen appears.
NEXT
Select Wi-Fi screen appears.
Tap access point Enter password CONNECT
NEXT
Wi-Fi setup is complete; handset restarts.
・To skip Wi-Fi settings, Tap SKIP , then follow onscreen
prompts. Handset restarts after operation.
Tap & Go screen appears.
・To change language, Drag it up/down.
・If Wi-Fi is not set, Select Wi-Fi screen appears. Follow
onscreen prompts.
SKIP
Add your account appears.
・To learn about Tap & Go, Tap Learn more .
Or create a new account Follow onscreen prompts
My SoftBank setting screen appears.
・To use your existing Google Account, Tap Enter your
email , then follow onscreen prompts.
・See "Google Account" for details on a Google Account.

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Getting Started AQUOS CRYSTAL 2
Follow onscreen prompts
Initial settings are made.

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