Sharp SH837W User manual

User Guide
SH837W

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Table of Contents
Chapter 1: Getting Started.................................................................... 1
1.1 Your Device.................................................................................................. 1
1.1.1 Front ............................................................................................................... 1
1.1.2 Back................................................................................................................ 1
1.2 Accessories ................................................................................................. 2
1.3 Installing SIM Card and Memory Card....................................................... 2
1.3.1 Remove the bottom cover............................................................................... 2
1.3.2 Install the SIM card ........................................................................................ 2
1.3.3 Install the memory card .................................................................................. 3
1.3.4 Replace the bottom cover ............................................................................... 4
1.4 Charging the Battery................................................................................... 5
1.5 Turning the Device On or Off ..................................................................... 6
1.5.1 Turn Device On or Off ................................................................................... 6
1.5.2 Restart the Device........................................................................................... 6
1.5.3 Set Device to Airplane Mode ......................................................................... 6
1.5.4 Set Device to Vibrate Mode ........................................................................... 6
1.5.5 Set Device to Silent Mode.............................................................................. 6
1.5.6 Set Device to Sleep Mode .............................................................................. 6
1.6 Locking and Unlocking the Screen ........................................................... 7
1.7 Creating a Google Account ........................................................................ 8
1.8 Using the Headset ..................................................................................... 11
1.9 Adjusting the Volume ............................................................................... 12
Chapter 2: The Basics......................................................................... 13
2.1 Home Screen ............................................................................................. 13
2.1.1 Status Bar...................................................................................................... 14
2.1.2 Notifications Panel ....................................................................................... 15
2.1.3 Open Applications ........................................................................................ 15
2.1.4 View Recently-Used Applications ............................................................... 15
2.1.5 Shortcut Icons............................................................................................... 16
2.1.6 Widgets......................................................................................................... 18
2.1.7 Change Home Settings ................................................................................. 19
2.1.8 Organize the Applications ............................................................................ 20
2.2 Lock Screen ............................................................................................... 23
2.2.1 Change the Welcome Sheet Wallpaper ........................................................ 23
2.2.2 Notification Reminder .................................................................................. 25
2.2.3 View Current Stock Information .................................................................. 26
2.2.4 Switch Different User Interface.................................................................... 26
Chapter 3: Using On-screen Keyboard ............................................. 28
3.1 On-Screen Keyboard................................................................................. 28
3.1.1 Use the On-Screen Keyboard ....................................................................... 29
3.1.2 Select Layout ................................................................................................ 29
3.1.3 Switch Language .......................................................................................... 29
3.1.4 Switch Input Method .................................................................................... 30
3.1.5 English Input ................................................................................................ 30

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3.1.6 Voice Input Method...................................................................................... 33
3.1.7 Configure the Input Method ......................................................................... 33
Chapter 4: People................................................................................ 34
4.1 Adding Contacts........................................................................................ 34
4.2 Copying Contacts...................................................................................... 34
4.3 Communicating with Contacts................................................................. 35
4.3.1 Call Contacts ................................................................................................ 35
4.3.2 Text Contacts................................................................................................ 35
4.3.3 Email Contacts.............................................................................................. 35
4.4 Managing Contacts ................................................................................... 36
4.4.1 Edit Contacts ................................................................................................ 36
4.4.2 Delete Contacts............................................................................................. 36
4.4.3 Send Contact Information............................................................................. 36
4.4.4 Assign Contact Ringtone.............................................................................. 36
4.4.5 Join Contacts ................................................................................................ 36
4.4.6 Separate Contacts ......................................................................................... 37
4.4.7 Black List Contacts....................................................................................... 37
4.4.8 Switch Display Mode ................................................................................... 37
4.5 Favorite Contacts ...................................................................................... 38
4.5.1 View Favorites.............................................................................................. 38
4.5.2 Add to Favorites ........................................................................................... 38
4.5.3 Remove from Favorites ................................................................................ 38
4.6 Searching for Contacts............................................................................. 38
Chapter 5: Using the Phone ............................................................... 39
5.1 Making a Call ............................................................................................. 39
5.2 Answering a call ........................................................................................ 40
5.3 Ending a call .............................................................................................. 41
5.4 In-Call Options........................................................................................... 41
5.4.1 Voice In-Call Options................................................................................... 41
5.4.2 Video In-Call Options .................................................................................. 42
5.5 Call Log ...................................................................................................... 42
Chapter 6: Email & Messaging........................................................... 43
6.1 Text Message............................................................................................. 43
6.1.1 Create and Send Text Messages ................................................................... 43
6.1.2 Receive and Manage Messages .................................................................... 43
6.2 Multimedia Message ................................................................................. 45
6.2.1 Create and Send MMS Messages ................................................................. 45
6.3 Voice Message........................................................................................... 46
6.4 Customizing Message Settings ............................................................... 47
6.5 Email Accounts ......................................................................................... 48
6.5.1 Set Up Email Account .................................................................................. 48
6.5.2 Add More Email Accounts........................................................................... 49
6.5.3 Select Email Accounts.................................................................................. 49
6.5.4 Delete Email Accounts ................................................................................. 50
6.6 Using Email................................................................................................ 51
6.6.1 Compose and Send Emails ........................................................................... 51
6.6.2 Receive Emails ............................................................................................. 51

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6.6.3 Read and Reply to Emails ............................................................................ 52
6.6.4 Manage Email Folders.................................................................................. 52
6.6.5 Customize Email Settings............................................................................. 53
6.7 Gmail .......................................................................................................... 54
6.7.1 Sign in to Gmail............................................................................................ 54
6.7.2 Refresh Gmail............................................................................................... 54
6.7.3 Create and Send Emails................................................................................ 55
6.7.4 Read and Reply to Emails ............................................................................ 55
6.7.5 Manage Emails ............................................................................................. 56
6.7.6 Configure Gmail Settings ............................................................................. 56
Chapter 7: Using Internet ................................................................... 58
7.1 Connecting to Internet .............................................................................. 58
7.1.1 Wi-Fi............................................................................................................. 58
7.1.2 Cellular Data Network.................................................................................. 62
7.2 Browsing a Web Page............................................................................... 63
7.2.1 Manage Web Page........................................................................................ 63
7.3 Google Search ........................................................................................... 65
7.3.1 Search by Voice............................................................................................ 66
7.4 Dropbox...................................................................................................... 67
7.4.1 Create an Account ........................................................................................ 67
7.4.2 Manage Files and Folders............................................................................. 69
7.4.3 Upload Files to Dropbox .............................................................................. 70
7.4.4 Create New Text File in Dropbox ................................................................ 70
7.4.5 Customize Dropbox Settings........................................................................ 71
7.5 Google Maps.............................................................................................. 71
7.6 Using Turn-By-Turn Navigation ............................................................... 72
7.7 Google Play Store ..................................................................................... 73
7.8 YouTube ..................................................................................................... 73
Chapter 8: Using Bluetooth................................................................ 75
8.1 Connecting to Bluetooth Devices............................................................ 75
8.2 Transferring Files to Bluetooth Devices ................................................. 76
8.3 Receiving Files to Bluetooth Devices ..................................................... 77
Chapter 9: Connectivity...................................................................... 78
9.1 Connecting to Computer or Notebook .................................................... 78
9.1.1 List of Software ............................................................................................ 79
9.1.2 Driver Installation......................................................................................... 80
9.2 Factory Data Reset.................................................................................... 81
9.3 OTA Software Update ............................................................................... 82
Chapter 10: Multimedia Applications ................................................ 84
10.1 Photos and Videos .................................................................................. 84
10.1.1 Take Photos ................................................................................................ 84
10.1.2 Record Videos ............................................................................................ 85
10.1.3 Take Panorama Shots ................................................................................. 86
10.1.4 Take Multi Angle View Shots.................................................................... 88
10.1.5 Review Photos ............................................................................................ 89
10.1.6 Review Videos............................................................................................ 89

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10.1.7 Configure Camera Settings......................................................................... 90
10.1.8 Capture Screenshots ................................................................................... 92
10.2 Viewing Photos & Videos ....................................................................... 93
Chapter 11: Music ............................................................................... 94
11.1 Using Music Player ................................................................................. 94
11.1.1 Play Songs .................................................................................................. 94
11.1.2 Playback Screen.......................................................................................... 94
11.1.3 Create Playlists ........................................................................................... 95
11.1.4 Customize Ringtone ................................................................................... 96
11.1.5 Delete Songs............................................................................................... 96
11.1.6 Customize the Sound Effects...................................................................... 97
11.1.7 Enable Sleep Mode..................................................................................... 97
11.2 FM Radio .................................................................................................. 98
11.2.1 Listen to Radio ........................................................................................... 98
11.2.2 Record the Radio ........................................................................................ 98
11.3 Muzee Radio ............................................................................................ 99
Chapter 12: Programs....................................................................... 101
12.1 Browser .................................................................................................. 101
12.2 Calculator............................................................................................... 101
12.3 Camera ................................................................................................... 101
12.4 Clock....................................................................................................... 102
12.5 Email....................................................................................................... 102
12.6 File Manager .......................................................................................... 103
12.7 Messaging.............................................................................................. 103
12.8 Gallery .................................................................................................... 103
12.9 People..................................................................................................... 103
12.10 Phone ................................................................................................... 104
12.11 Date and Time Settings....................................................................... 104
12.12 Voice Note............................................................................................ 105
Chapter 13: Managing Your Phone.................................................. 106
13.1 Wireless and Networks Settings.......................................................... 106
13.1.1 Wi-Fi......................................................................................................... 106
13.1.2 Bluetooth .................................................................................................. 106
13.1.3 Data usage ................................................................................................ 106
13.1.4 Airplane Mode.......................................................................................... 108
13.1.5 VPN .......................................................................................................... 109
13.1.6 Tethering & Portable Hotspot .................................................................. 110
13.1.7 Mobile Networks ...................................................................................... 110
13.2 Device Settings...................................................................................... 111
13.2.1 Sound........................................................................................................ 111
13.2.2 Display...................................................................................................... 112
13.2.3 Storage...................................................................................................... 114
13.2.4 Battery ...................................................................................................... 114
13.2.5 Apps.......................................................................................................... 114
13.3 Personal Settings .................................................................................. 114
13.3.1 Location Access........................................................................................ 114
13.3.2 Security..................................................................................................... 115

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13.3.3 Language & Input..................................................................................... 116
13.3.4 Backup & Reset........................................................................................ 116
13.4 Accounts Settings................................................................................. 117
13.5 System Settings .................................................................................... 117
13.5.1 Date & Time ............................................................................................. 117
13.5.2 Accessibility ............................................................................................. 118
13.5.3 Developer Options.................................................................................... 118
13.5.4 About Phone ............................................................................................. 120
Chapter 14: Specifications ............................................................... 122
Chapter 15: Troubleshooting ........................................................... 123

Chapter 1: Getting Started
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Chapter 1: Getting Started
1.1 Your Device
1.1.1 Front
1.1.2 Back
Power button
Headset jack
Status LED
Front camera
Touch screen
Earpiece
Rear camera
Speaker
Microphone
USB port
Volume (+/-)
button
Flash
Microphone

Chapter 1: Getting Started
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1.2 Accessories
Your package comes with the following items. If any of them is missing, please
contact your retailer.
1.3 Installing SIM Card and Memory
Card
1.3.1 Remove the bottom cover
1. Turn the device off.
See “Turn off the device” on page 6.
2. Press and hold the bottom cover latch and then
pull out the bottom cover.
1.3.2 Install the SIM card
1. Remove the SIM card tray.
2. Insert the SIM card into the card slot.
Smartphone AC adapter USB cable
User Guide Headset
US EU UK
User Guide
SH837W
SIM

Chapter 1: Getting Started
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3. Then, insert the SIM card tray into the
device.
1.3.3 Install the memory card
You will need a memory card to store photos, music, videos and other data. This
device accepts microSD™ or microSDHC™ memory cards with maximum capacities
of 32 GB (depending on the memory card manufacturer and type).
1. Remove the memory card tray.
2. Pull up the tray cover and then insert the
memory card into the card slot.
3. Then, insert the SIM card tray into the
device.
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Chapter 1: Getting Started
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4. Then, insert the SIM card tray into the
device.
• Remove the memory card
Before removing the memory card, unmount
the storage card first so that you can safely remove it.
1. Tap Settings > Storage > Unmount SD card > OK.
2. Remove the bottom cover.
3. Remove the memory card from the card slot.
4. Replace the bottom cover.
NOTE: Do not remove the memory card while the device is transferring or
accessing data, as this could result in loss of data or damage to the
memory card or device.
1.3.4 Replace the bottom cover
Secure the hooks on the bottom cover with the
designated holes on the device and push it fully to
secure the bottom cover in place.

Chapter 1: Getting Started
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1.4 Charging the Battery
The battery that came with the device is only partially charged.
• Charge the battery
1. Connect the USB cable to the USB port of the
device.
2. Connect the other end of the USB cable to the AC
adapter.
3. Plug the AC adapter to a wall outlet to start
charging.
When the battery is charging and the device is turned
on, the icon is displayed on the status bar. When
the battery is fully charged, the icon is displayed on the status bar.
Warning
• Please use indoors and in dry places.
• Overheat protection mechanism is activated, the device will temporarily stop
charging:
When the system temperature reaches the maximum operating temperature, the
device will automatically activate the overheat protection mechanism and
temporarily stops battery charging. When the system temperature drops, the
system will automatically restart the battery charging.
NOTE: Battery life varies depending on network, applications, and ambient
temperature.

Chapter 1: Getting Started
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1.5 Turning the Device On or Off
After installing the SIM card and charging the battery, the device is ready to be turned
on.
1.5.1 Turn Device On or Off
• Turn on the device
Press and hold the Power button until the device turns on.
• Turn off the device
1. Press and hold the Power button for 5 seconds.
2. A pop-up window appears, tap Power off.
3. Tap OK to confirm.
1.5.2 Restart the Device
1. Press and hold the Power button for 5 seconds.
2. On the options menu, tap Restart.
1.5.3 Set Device to Airplane Mode
1. Press and hold the Power button for 5 seconds.
2. On the options menu, tap Airplane mode.
1.5.4 Set Device to Vibrate Mode
1. Press and hold the Power button for 5 seconds.
2. On the options menu, tap .
1.5.5 Set Device to Silent Mode
1. Press and hold the Power button for 5 seconds.
2. On the options menu, tap .
1.5.6 Set Device to Sleep Mode
To set the device to sleep mode, press the Power button. This turns the display off.
To turn the display on, press the Power button again.

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1.6 Locking and Unlocking the Screen
Lock the screen to prevent it from accidentally being touched. By default, the screen
locks after being idle for a period of time (see “Sleep” on page 113).
•Lock the screen
To manually lock the screen and turn off the display,
press the Power button.
• Unlock the screen
1. If the display is turned off, press the Power
button.
2. Drag the lock icon ( ) downwards to unlock the
screen.
NOTE: To use the Camera ( ), Phone ( ), or Messaging ( ) function directly, drag
the lock icon ( ) upwards, then drag it to the respective icon.

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1.7 Creating a Google Account
1. Tap Settings.
2. Tap ADD ACCOUNT > Google to create a google
account.
3. Tap New to create a new account.
4. Enter your name and tap .

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5. Enter the account name and tap .
The system will automatically check the availability
of the account name.
6. Create your password and tap .

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7. Set the recovery information (i.e. alternative email
account and security question) and tap .
8. Tap Join Google+ if you want to join the Google+
or Not now if you want to skip this step.
9. Read the agreement and tap to complete the
account setup.
10.If an authentication screen appears, type the text shown on the screen.

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11.Tap Set up credit card to set up your credit card
information and enable purchases from Google Play
Store. Or, tap Not now to skip this step.
12.To back up your apps, settings, and other data with
your Google account, check Keep this phone
backed up with my Google Account, and tap .
1.8 Using the Headset
For hands-free conversation or listening to music, plug a headset to the headset jack.
NOTE:
• When using a headset, your ability to hear outside sounds may be limited.
Do not use a headset if it will endanger you.
• Do not set the headset volume to its maximum as it may damage your
hearing.

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1.9 Adjusting the Volume
There are two ways to adjust the volume:
• Press the volume (+/-) button repeatedly to adjust
the volume.
• Press the volume button once.
Drag the volume slider to adjust the volume.

Chapter 2: The Basics
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Chapter 2: The Basics
2.1 Home Screen
From the Home screen, you can quickly access common features and view
notifications of missed calls, received messages, check battery, and connection
status.
TIP: Swipe your finger up/down to view more applications.
Status bar
• Displays status and
notification icons and
clock.
• Message, connection, and
other notifications are also
displayed here.
APPS / WIDGETS /
SHORTCUTS tab
Phone
Tap to make calls.
Recent Apps
Tap to view recent
applications.
Browser
Tap to browse a web page.
Messaging
Tap to send messages.
Tap an icon to access
the application.

Chapter 2: The Basics
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2.1.1 Status Bar
Status bar icons indicate different types of information.
The icons on the status bar indicate the following information:
Icon Description Icon Description
Battery is full. Incoming call.
Battery is charging. Missed call notification.
Battery is completely
discharged. New text message notification.
Maximum signal strength.
Fewer bars indicate lower
signal strength.
New email notification.
No network signal. Silent mode is activated.
WiFi is connected. Vibrate mode is activated.
Bluetooth connection is
active. Airplane mode is activated.
An alarm is set. File has been downloaded.
A headset is connected. FM radio is on.
No SIM card is inserted. Device is connected to PC via
USB connector.
Battery icon
Network icons
Wi-Fi icon
Missed call icon
Current time
Bluetooth icon