Siemens Hicom 150 optiset E standard Manual

s
Hicom 150
Operators Guide

2

3
Important
In the event of any problems on your PABX system please call
one of the following numbers for service:-
Maintenance Call Centre 011-652-3114 Tel
0800-110069 Toll free
011-652-3041 Fax
Customer Support Centre 011-652-3050 Tel
011-652-3041 Fax
Quick Service 011-652-3041 Fax
(Moving / Add. Ext.)
Your Maintenance
Contract Number

4
Hicom 150 Operators Guide
Introduction .................................................................................................5
Handsfree Operation ...................................................................................7
Answering an Incoming Call ........................................................................8
Answer 2nd Call ..........................................................................................9
Extend Call to Free Extension ...................................................................10
Extend Call to Busy Extension ..................................................................11
Recall to Switchboard................................................................................12
Extension Calls Switchboard .....................................................................14
Switchboard Calls Extension .....................................................................14
Outgoing Call from Switchboard................................................................15
Call Override .............................................................................................16
Last / Stored Number Redial .....................................................................17
8 Way Conference .....................................................................................18
Call Park....................................................................................................19
Call Back (Internal only) ............................................................................20
Call Forwarding / Divert .............................................................................21
System Abbreviated Dialling......................................................................22
Night Service.............................................................................................23
Electronic Lock ..........................................................................................24
Set Ringer Volume / Pitch..........................................................................25
Set Muted Ringer ......................................................................................26
Set Handsfree Volume...............................................................................27
Timed Reminder........................................................................................28
Electronic Notebook ..................................................................................29

5
Introduction
Range of optiset E Instruments
A variety of optiset E screen based instruments are available for use on the
Hicom 150:
optiset E standard -Loudspeaking
No Key Modules No adapter plug-in positions
optiset E advance plus -Loudspeaking
Key Module Two adapter plug-in positions
optiset E memory -Loudspeaking
Key Modules Two adapter plug-in positions
The optiset E telephones are Digital Feature instruments that have 12
programmable keys.
The telephones are easily recognised by three dialogue keys namely:
✔Yes Key
Forward Scroll Key
Backward Scroll Key
oLED
The Siemens optiset E Digital Feature telephones operate via a Menu-
controlled User Guidance Display System.
The display will automatically offer you a choice of the available options most
suited to the task you are about to carry out.

6
Introduction - Cont’d
Glossary
LED -Light Emitting Diode
Shuttle -Alternating between calls
DDS -Direct Destination Select (External number)
DSS -Direct Station Select (Extension number with busy and
ringing indication)

7
Handsfree Operation
Your Hicom is automatically handsfree.
WHAT YOU HAVE TO DO WHAT HAPPENS
To change from handsfree to
handset.
Call in progress 00:00:08 15:40
Lift handset consultation? >
You are now engaged on a call via
handset only
You are engaged on a call via
handset and want to revert to
handsfree.
Hold SPEAKER key down and 00:00:15 15:40
replace handset consultation? >
You are now connected handsfree
To disconnect call
Press RELEASE key 14:34 wed 26. jan 98
>
Call now disconnected

8
Answering an Incoming Call
WHAT YOU HAVE TO DO WHAT HAPPENS
from:external
>
Lift handset 00:00:10 15:46
consultation? >
You are now connected to the
caller.
To transfer the existing call
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No and Press ringing: peter
RELEASE key or replace handset cancel dialling? >
Press RELEASE key 14:34 wed 26. jan 98
or replace handset >

9
Answer 2nd Call
You have answered an incoming call and wish to hold the call on the
switchboard in order to answer a 2nd call.
WHAT YOU HAVE TO DO WHAT HAPPENS
from:external
answer call? >
Press ✔✔
✔✔
✔external 15:49
consultation? >
You are now connected to the 2nd
caller.
Transfer Second Call
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No ringing: 200 peter
cancel dialling? >
Replace handset
Held call rings switchboard recall: external
consultation? >
Lift handset You are now reconnected to the
1st caller.

10
Extend Call to Free Extension
WHAT YOU HAVE TO DO WHAT HAPPENS
00:00:10 15:46
consultation? >
Dial Ext No 14:34 wed 26. jan 98
>
Caller will hear music until call is
answered.
Announce Call
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No ringing: peter
cancel dialling? >
Wait until extension answers and
announce call.
Press RELEASE key 14:34 wed 26. jan 98
or replace handset >

11
Extend Call to Busy Extension
WHAT YOU HAVE TO DO WHAT HAPPENS
00:00:30 16:10
consultation? >
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No busy: 200 peter
cancel dialling? >
Return to caller
Press ✔✔
✔✔
✔twice external 16:13
consultation? >
Inform caller of busy extension and
re-extend the call.
or
Press RELEASE key 14:34 wed 26. jan 98
or replace handset >

12
Recall to Switchboard
Anextendedcallwillrecalltotheswitchboardafter30secondsiftheextension
has not answered or is still busy.
WHAT YOU HAVE TO DO WHAT HAPPENS
RECALL: 200 peter
>
Lift handset external: 15:54
consultation? >
You are now connected to the
caller.

13
Recalls - Cont’d
WHAT YOU HAVE TO DO WHAT HAPPENS
You now have 3 options:
1. Re-extend to same extension
2. Extend to a new extension
3. Caller will call again.
1. Press ✔✔
✔✔
✔ Call re-extended to same extension
Dial Ext No 16:57 wed 21. jan 98
Replace handset >
2. Press ✔✔
✔✔
✔Call extended to new extension
Dial new Ext No 16:57 wed 21. jan 98
Replace handset >
3. Press ✔✔
✔✔
✔Caller will call again
Press RELEASE key or 16:57 wed 21. jan 98
Replace handset >
Call now disconnected.
You don’t have to wait for the call to
recall to you.
You can return to the extended call by
dialling ∗∗
∗∗
∗22 followed by the relevant
extension number.

14
Extension Calls Switchboard
WHAT YOU HAVE TO DO WHAT HAPPENS
from: peter
>
Lift handset 200 peter
consultation? >
You are now connected to ext 200
Switchboard Calls Extension
WHAT YOU HAVE TO DO WHAT HAPPENS
Dial Ext No ringing: mary
callback? >
When the extension answers 203 tracy
consultation? >
You are now connected to ext 203

15
Outgoing Call from Switchboard
WHAT YOU HAVE TO DO WHAT HAPPENS
Press 0 0
>
Key in required number 0407-4111
e.g. 407-4111 consultation? >
Extend call to extension
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No ringing: peter
cancel dialling? >
Wait until extension answers and
announce call.
Press RELEASE key 14:34 wed 26. jan 98
or replace handset >

16
Call Override
You have a call for a busy extension and wish to intrude (break-in).
WHAT YOU HAVE TO DO WHAT HAPPENS
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial Ext No busy: peter
cancel dialling? >
Press OVERRIDE key override: peter
>
Override Tone is heard
Inform extension of waiting call
Press RELEASE key or 17:20 wed 21. jan 98
replace handset >
Call is now camped onto the busy
extension.

17
Last / Stored Number Redial
The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial
or Stored Number Redial.
The default setting on your telephone is for Last Number Redial.
Contact your System Administrator if Stored Number Redial is required.
WHAT YOU HAVE TO DO WHAT HAPPENS
Redial last number
The system automatically stores the last number dialled from your telephone.
Press REDIAL key 06522000
>
System will now redial the number
Stored Number Redial
Youhavedialledanumberandhavenotbeenansweredorthenumberisbusy,
do not disconnect.
Press REDIAL key accepted
Number is stored for later use
The number will remain stored until
another number is stored, thus erasing
the previous number.
Redial the Number
Press REDIAL key 06522000
System will now redial the number

18
8Way Conference
The system allows for an 8 way conference with up to 7 external or internal
parties and the switchboard.
You are engaged on an external call and wish to include another party.
WHAT YOU HAVE TO DO WHAT HAPPENS
external 17:30
consultation? >
Press to scroll to Invoke Conference 00:00:10 17:31
invoke conference? >
Press ✔✔
✔✔
✔please dial:
consultation return?
Dial 0 plus external number 06522000
or cancel dialling? >
Dial internal number (e.g. 200)
Wait for answer
Press ✔✔
✔✔
✔00:00:10 17:32
add to conference? >
Press ✔✔
✔✔
✔conference members 3
consultation? >
Warn tone is heard and all parties
are connected
Press ✔✔
✔✔
✔to add another member or
press RELEASE key

19
Call Park
This feature allows you to Park an external or internal call on the Switchboard
to be retrieved at any extension or from the Switchboard.
There are 10 Park Positions. (0-9 on keypad).
WHAT YOU HAVE TO DO WHAT HAPPENS
You have a call on the line
Press PARK Key slot no. 0
If call is not retrieved it will automatically
recall to the Switchboard after a
predetermined time.
recall:external
>
Lift handset external 17:56
consultation? >
You are reconnected to the caller
Retrieve a Parked call before recall
Press PARK Key enter slot number:
Dial Slot No (0-9) external 17:56
consultation? >
You are reconnected to the caller

20
Call Back (Internal only)
This feature allows you to activate a Call Back on an extension if it is busy or
if there is no reply
WHAT YOU HAVE TO DO WHAT HAPPENS
Call Back (Busy)
Dial busy Ext No busy: 200 peter
callback? >
Press ✔✔
✔✔
✔queued
When required Ext. is free
Switchboard rings callback: 200 peter
>
Lift handset ringing: 200 peter
callback?
Extensionyourequirewillnowring
Ring Back (No answer)
Same as above except
Dial Idle Ext No Ring tone is heard
When user returns to his office and either
makes a call or receives a call the feature
is activated.