Siemens US2:9810T24V User manual

Siemens 9810 series
User manual
7EN05-0390-08
10/2023
www.usa.siemens.com/pds

Safety information
Important information
Read these instructions carefully and look at the equipment to become familiar with the
device before trying to install, operate, service, or maintain it. The following special
messages may appear throughout this manual or on the equipment to warn of potential
hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a "Danger" or "Warning" safety label indicates that an
electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey
all safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Please note
Electrical equipment should be installed, operated, serviced and maintained only by qualified
personnel. No responsibility is assumed by Siemens Industry for any consequences arising out of
the use of this material. A qualified person is one who has skills and knowledge related to the
construction, installation, and operation of electrical equipment and has received safety training to
recognize and avoid the hazards involved.

Notices
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that the
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that any changes or modifications not expressly approved by Siemens
Industry could void the user’s authority to operate the equipment.
This digital apparatus complies with CAN ICES-3 (B) /NMB-3(B).

Metering equipment symbols
The following IEC 60417 and ISO 7000 symbols may be used on the metering equipment:
Symbol Reference Title and description
IEC 60417-5017
Earth; ground
To identify an earth (ground) terminal in cases where
neither the symbol 5018 nor 5019 is explicitly required.
IEC 60417-5018
Functional earthing; functional grounding (US) *
To identify a functional earthing (grounding) terminal, for
example, of a specially designed earthing (grounding)
system to avoid causing malfunction of the equipment.
IEC 60417-5019
Protective class I; Protective earth/ground
To identify any terminal which is intended for connection
to an external conductor for protection against electric
shock in case of a fault, or the terminal of a protective
earth (ground) electrode.
IEC 60417-5172
Protective class II equipment **
To identify equipment meeting the safety requirements
specified for Class II equipment (double or reinforced
insulation).
ISO 7000-0434B
Caution, refer to accompanying documents
To indicate that caution is necessary when operating the
device or control close to where the symbol is placed. To
indicate that the current situation needs operator
awareness or operator action in order to avoid
undesirable consequences.
ISO 7000-1641
Operator's manual; operating instructions
To identify the location where the operator's manual is
stored or to identify information that relates to the
operating instructions. To indicate operating instructions
should be considered when operating the device or
operating controls close to where the symbol is placed.
* There may be national differences concerning the use of this symbol.
** Protective class equipment requirements are outlined in IEC 61140.

About this manual
This manual discusses features of the Siemens 9810 series power meter and provides
configuration instructions.
Throughout the manual, the term “meter” refers to all models of the Siemens 9810 series meter.
All differences between the models, such as a feature specific to one model, are indicated with the
appropriate model number or description.
This manual assumes you have an understanding of power metering and are familiar with the
equipment and power system in which your meter is installed.
This manual does not provide configuration information for advanced features where an expert
user would perform advanced configuration. It also does not include instructions on how to
incorporate meter data or perform meter configuration using energy management systems or
software, other than ION Setup. ION Setup is a free configuration tool available for download from
www.usa.siemens.com/pds.
Contact your local Siemens Industry representative to learn what additional training opportunities
are available regarding the Siemens 9810 series meter.
Make sure you are using the most up-to-date version of your meter’s firmware in order to access
the latest features.
The most up-to-date documentation about your meter is available for download from
www.usa.siemens.com/pds.
Document Number
Siemens 9810 series installation guide QGH82363
Siemens 9810 series - LVCS installation guide NNZ11344
Siemens 9810 series - LVDC installation guide NNZ67819
Siemens 9810 series - LVDC/LVCS installation guide NNZ67820
ION Reference 7EN05-0290
Fiber Ethernet option module US2:948MFIBER
Related documents

Table of Contents
Notices 3
Metering equipment symbols 4
Safety precautions 16
Meter overview 18
9810 series overview 18
Measurement accuracy 18
Power quality 18
Root cause analysis and sequence-of-events support 18
Cybersecurity 18
Account management 18
Your meter in an energy management system 19
Communications 19
Supported protocols 19
Meter configuration 19
ION Setup device configuration tool 19
Switching ION Setup to Advanced mode 20
Data display 20
Built-in web server and webpages 20
Localization 20
Display 20
Notification 20
Active and historical alarms 20
Email notifications 21
9810 meter models and accessories 21
Terminal covers 22
Cybersecurity 23
Recommended actions 23
Plan 26
Cybersecurity awareness 26
System defense-in-depth assumptions 27
Device security capabilities 28
Security risks and mitigation strategies 31
Configure 32
Meter security configuration 33
Disabling and enabling protocols and changing port numbers 43
Verifying the meter security settings 44
Viewing the Device Configuration Checklist 45
Applying security settings to multiple meters 45
Updating passwords on multiple meters 46
Default meter security settings 47
Advanced security mode 48
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Operate 50
Monitoring the event log 50
Reporting a security vulnerability 51
Maintain 51
Viewing and downloading an event log 51
Upgrades and security configuration 52
Decommission 52
Wiping the device 52
Overwriting the meter template file 54
Restoring default security configuration 54
Overwriting factory module registers 54
Overwriting communication module registers 55
Disposal, reuse, recycling 55
Installation and commissioning 57
Installation 57
Power system wiring 58
Residual current measurement 58
Functional ground 59
LVCS overview 60
LPCT configuration 60
LPCT compensation 62
Removing the display from back-to-back mounting adapter 62
Removing the meter from back-to-back mounting adapter 64
Option modules 65
Maximum number of option modules 66
Commissioning 67
Factory default settings 67
Commissioning using ION Setup 67
Configuring metering parameters 67
Using the Phasor Viewer 69
Basic setup using the webpages or display 69
Communications 70
Communications overview 70
Ethernet communications 70
Ethernet communications connections 70
Protocols, ports, and connections 72
Self-discovery over Ethernet 72
Ethernet configuration 74
DHCP 83
Meter domain name 84
Network protocol control 85
Serial communications 87
RS-485 87
RS-485 wiring 87

RS-485 configuration 88
Disabling serial communications ports 92
ION 93
Secure ION 93
ION sessions 96
Modbus 96
Key terms 97
Ethernet Modbus device prerequisites 97
Serial Modbus device prerequisites 98
Your meter as a Modbus client 98
Your meter as a Modbus server 101
Supported Modbus features 103
Modbus implementation 105
Modbus map 106
Configuring custom Modbus data using ION Setup 107
Ethernet gateway 109
EtherGate configuration 110
Modbus Ethernet gateway 112
Creating an Ethernet gateway site using ION Setup 113
HTTPS 114
Changing web protocol settings using ION Setup 114
Secure website indicator 115
Default SSL certificate and webpages security 115
Uploading a custom SSL certificate 115
Generating a new self-signed SSL certificate 115
Deleting a custom SSL certificate 116
Secure File Transfer Protocol (SFTP) 116
Transferring files using SFTP 116
Free up flash memory 116
SFTP folders and file permissions 116
SFTP file name restrictions 117
Simple Network Management Protocol (SNMP) 117
Key terms 117
Your meter in an SNMP system 118
SNMP trapping 118
Configuring SNMP using ION Setup 119
Configuring SNMP using webpages 119
SNMP implementation 120
Default SNMP mapping 122
Configuring SNMP MIB files 122
IEC 61850 124
Mapping additional data to IEC 61850 124
Enabling IEC 61850 functionality 124
Configuring digital outputs for IEC 61850 control 125
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Deleting an IEC 61850 configuration file 126
Distributed Network Protocol (DNP) 127
DNP supported features and default implementation 127
DLMS/COSEM 127
Inputs/Outputs 128
Inputs/Outputs overview 128
Input/output ION modules 128
Input/output ION modules, ports, and labels 129
Factory configured settings 129
I/O option modules 130
Viewing I/O option module data 130
I/O option module configuration 131
Analog inputs 131
Analog input applications 131
Analog input voltage and current mode 132
Analog input behavior 132
Analog input zero scale and full scale values 132
Configuring option module analog inputs using ION Setup 133
Analog outputs 133
Analog output applications 133
Analog output behavior 134
Analog output zero scale and full scale values 134
Configuring option module analog outputs using ION Setup 134
Digital inputs 135
Digital input applications 135
IRIG-B time synchronization 136
Configuring onboard digital inputs using ION Setup 136
Configuring option module digital inputs using ION Setup 137
WAGES monitoring 138
Input metering 139
Digital outputs 141
Digital output applications 141
Configuring onboard digital outputs using ION Setup 141
Configuring option module digital outputs using ION Setup 142
Energy pulsing 143
Default energy pulsing LED sources 143
Configuring LED energy pulsing using IONSetup 144
Configuring digital output energy pulsing using ION Setup 145
Calculate your maximum kWh/pulse (pulse weight) value 146
Webpages 147
Webpage interface 147
Default meter webpages 147
Accessing webpages for data viewing and meter configuration 149
Embedding images and files in meter webpages 150

Creating custom webpages 150
Deleting custom webpages 151
Loading webpages using ION Setup 151
Loading webpages using SFTP 151
Sample data viewing webpage 152
Sample webpage data viewing result 152
Sample HTML code for data viewing webpage content 154
Sample setup webpage 157
Sample HTML code for setup webpage content 159
Display 163
Display overview 163
Mode indicator 163
Home button 164
Revenue lock icon 164
Alarm icon 164
Alarm and status LED indicators 165
Display icons 165
More screens access 166
Overrange indication 166
Interrupted display data 166
Auto-scaling feature 167
Display screens 167
Display modes 167
Norm mode display menu 168
Alt mode display menu 168
Alt mode data display screens 168
Setup menu 169
Meter setup using your display 170
Display setup 172
Language setup 173
Creating custom displays using ION Setup 173
Display units scaling 174
Configuring display units scaling using ION Setup 174
Remote display troubleshooting icons 175
Alarms and alerts 176
Alarms 176
Alarm types 176
Standard and high-speed alarms 176
Relative setpoint 179
Sag/swell alarms 179
Digital alarms 179
Transient alarms 179
Alarm event priorities 180
Alarm indicators 180
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Default alarms 181
Alarm information 182
Viewing and acknowledging alarms using the display 182
Alarm configuration 183
Alerts 189
Setpoint learning 190
Learning installation mode and learning duration 190
Implementing standard alarm setpoint learning using ION Setup 191
Implementing sag and swell limit learning using ION Setup 192
Implementing transient learning using ION Setup 193
Power quality 195
Power quality configuration 195
Power quality logging 196
Sags and swells 196
Transients 198
Configuring Advanced Power Quality 200
Configuring IEC 61000-4-30 200
Configuring EN 50160 201
Configuring IEEE 519 202
Configuring RVC 203
Rapid Voltage Change 203
Harmonics 203
Viewing harmonics information using the display 204
Voltage crest factor 204
Current crest factor 204
K-factor 205
Harmonic content calculations 205
THD% calculations 205
thd and TDD 205
Phasors 206
Power quality standards compliance 206
Meter compliance 206
Power quality standards compliance reporting 207
Disturbance direction detection 207
Disturbance direction detection events 208
COMTRADE 209
COMTRADE implementation 209
Waveforms on the meter webpages 210
Viewing waveforms on meter webpages 211
Burst data logging 212
Data recorder burst data 213
Waveform capture 214
Standard waveform capture 214
Delayed waveform capture 215

Extended waveform capture 215
Logging 218
Logging overview 218
Default data logging configuration 218
Revenue Log 219
Historic data logs 219
Loss Log 220
Harmonics logs 220
Energy and Demand Log 221
Daily Nominal Log 221
Rapid Voltage Change Log 222
Sag/swell Log 222
Sg/Sw HS Log 222
Transient Log 223
EN 50160 compliance logs 223
IEC 61000-4-30 logs 224
IEEE 519 compliance logs 225
Configuring data logging using ION Setup 226
Waveform recording 226
Waveform data storage format 227
Types of waveform data 227
Key terms 227
Default waveform recording configuration 228
Waveform Recorder modules 228
COMTRADE modules 229
Event log 229
Default event log configuration 230
Syslog 231
Configuring Syslog network settings using ION Setup 231
Syslog severity to event log priority mapping 232
Advanced log setup and memory optimization 232
Viewing log configuration and memory usage information 232
Log depth configuration 233
Log interval configuration 233
Log mode configuration 233
Log buffer configuration 234
Changing log interval and depth settings using ION Setup 237
Time and timekeeping 239
Time and timekeeping overview 239
Internal clock temperature compensation 239
Time synchronization 239
Supported time synchronization sources 240
Clock source 240
Clock source time quality flag 241
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PTP system setting recommendations 241
Star network topology 242
Configuring time information using ION Setup 243
Configuring time information using the display 245
Measurements 247
Energy 247
Demand 247
Instantaneous measurements 247
Harmonics 247
Min/max recording 248
Power quality measurements 248
Disturbance event recording 248
Power quality standards logging 248
Advanced power quality features 248
Power and power factor 249
Power factor (PF) 249
Apparent, active, and reactive power (PQS) 249
Current phase shift from voltage 250
Power demand 251
Peak demand 252
Peak demand reset lockout 252
Sliding window demand 252
Examples of sliding window demand 252
Incremental energy 253
Example:Incremental energy 254
Configuring incremental energy using ION Setup 254
Conditional energy 255
Configuring conditional energy using ION Setup 255
Trending and forecasting overview 256
Trending and forecasting implementation 256
Viewing trending and forecasting data on your meter’s webpages 256
Resets 258
Resets overview 258
Option modules reset 258
Available resets 258
Performing resets using ION Setup 259
Performing resets using the meter webpages 260
Performing resets using the display 261
Firmware upgrades 264
Firmware upgrades overview 264
Obtaining meter upgrades 264
Upgrade information 264
Meter firmware 264
Restart requirement 264

Legacy security support 264
Meter firmware upgrade prerequisites 265
Back up custom meter webpages 265
Back up custom meter frameworks 265
Back up accumulated energy values 266
Download latest ION Setup 266
Connection requirements 266
Meter firmware upgrades 266
Option 1 (recommended) – Upgrading using ZIP file 267
Option 2 – Upgrading using individual upgrade files 269
Status 269
Upgrading display firmware 269
Upgrading option module firmware 269
Loading option module firmware using ION Setup 270
Loading option module firmware using SFTP 271
Maintenance 272
Maintenance overview 272
Editing accumulated energy values using ION Setup 272
Test mode 272
Test mode default screens 273
Putting your meter in test mode using ION Setup 273
Putting your meter in test mode using the display 274
Cleaning instructions 274
Device-specific information 275
Revenue 277
Revenue metering components 277
Revenue firmware security features 277
Protected features and settings 277
Revenue locking 277
Revenue-locking summary 278
Revenue lock switch 278
Revenue lock LED behavior 278
Revenue locking your meter 279
Anti-tamper sealing 279
Transformer loss compensation 280
Time of use 280
Energy pulsing LED behavior 281
Verifying accuracy 282
Verifying accuracy overview 282
Accuracy test requirements 282
Signal and power source 282
Control equipment 282
Environment 283
Reference device or energy standard 283
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Energy pulsing 283
Verifying accuracy test meter settings 284
Verifying accuracy test 284
Calculate the number of required pulses 286
Percentage error calculation for accuracy verification testing 286
Typical sources of test errors 287
Accuracy verification test points 287
Troubleshooting 289
Setting up Advanced security troubleshooting 289
Option module troubleshooting 290
Technical assistance 290
9810 specifications 291
Mechanical characteristics 291
Mechanical compliance 291
Electrical characteristics 291
Environmental characteristics 295
LEDs 295
EMC (electromagnetic compatibility) 296
Safety 296
Ethernet communications 296
RS-485 communications 297
Real-time clock 297
Display 297
Option modules 298
Other 299

Safety precautions
Installation, wiring, testing and service must be performed in accordance with all local and
national electrical codes.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH
Failure to follow these instructions will result in death or serious injury.
•Apply appropriate Personal Protective Equipment (PPE) and follow safe electrical work
practices. See NFPA 70E, CSA Z462 or other local standards.
•Turn off all power supplying this device and the equipment in which it is installed before
working on or in the equipment.
•Follow guidelines in the Wiring section of the related Installation Guide.
•Always use a properly rated voltage sensing device to confirm that all power is off.
•Do not use the data from the meter to confirm power is off.
•Do not exceed the maximum ratings of this device.
•Do not short secondary terminals of Voltage Transformer (VT).
•Do not open secondary terminals of Current Transformer (CT).
•Ground secondary circuit of CTs.
•Use only Low Power Current Transformers (LPCTs) that are approved for use with this
device.
•Do not connect CT secondary signals to meter low voltage LPCT terminals.
•Do not install CTs or LPCTs in equipment where they exceed 75% of the wiring space of any
cross-sectional area in the equipment.
•Do not install CTs or LPCTs in areas where ventilation openings may be blocked or in areas
of breaker arc venting.
•Do not install CTs or LPCTs using Class 2 wiring methods or connect to Class 2 equipment.
See NFPA 70.
•Secure CT or LPCT secondary conductors to ensure they do not contact live circuits.
•Assume communications and I/O wiring are hazardous live until determined otherwise.
•Replace all devices, doors and covers before turning on power to this equipment.
NOTE: See IEC 60950-1 for more information on communications and I/O wiring connected to
multiple devices.
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WARNING
UNINTENDED OPERATION
Failure to follow these instructions can result in death, serious injury, or equipment
damage.
Do not use this device for critical control or protection of persons, animals, property, or
equipment.
WARNING
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND
CONFIDENTIALITY
Failure to follow these instructions can result in death or serious injury or equipment
damage.
•Change default passwords/passcodes to help prevent unauthorized access to device
settings and information.
•Disable unused ports/services and default accounts, where possible, to minimize pathways
for malicious attacks.
•Place networked devices behind multiple layers of cyber defenses (such as firewalls, network
segmentation, and network intrusion detection and protection).
•Use cybersecurity best practices (for example: least privilege, separation of duties) to help
prevent unauthorized exposure, loss, modification of data and logs, interruption of services,
or unintended operation.

Meter overview
9810 series overview
The 9810 series advanced energy and power quality meter helps meet the needs of your energy
management, power management, and cost management applications.
All Siemens 9810 series meters comply with international metering accuracy standards. You can
customize your meter by loading specialized frameworks, adding optional modules and
incorporating mounting accessories into the physical installation to meet a variety of installation
and application needs.
Measurement accuracy
Third-party international standards-certified:
•Class 0,1S for energy
•Power Quality Instrument – Class A (PQI-A) for all normative IEC 61000-4-30 power quality
metrics
•IEC 62053-22, -23, -24 and ANSI C12.20
Power quality
Third-party international standards-certified:
•IEC 62586-1, IEC 62586-2, and IEC 61000-4-30
•EN 50160, including flicker monitoring
•IEEE 519
Root cause analysis and sequence-of-events support
•Disturbance Direction Detection
•High-speed RMS data capture with pre and post event records
•Extended waveform capture
•Time quality flag for GPS or PTP time sources
•Time synchronization to 1 ms accuracy
Cybersecurity
•Meter security with multiple users and access levels
•Total control for each communications port and protocol, including protocol lockout
•Secure webpages (HTTPS)
•Support for meter event logging to a remote server (syslog)
Account management
If your meter’s user access information is lost, you must return the meter to the factory, where
your meter is reset to its factory defaults and all logged data is lost.
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NOTICE
DATA LOSS
Failure to follow these instructions can result in loss of data.
Record your device's user and password information in a secure location.
Your meter in an energy management system
As a key piece in your energy management system, the Siemens 9810 series meter provides
highly accurate measurements and calculations for a wide variety of power system values,
performs analysis on collected data, alerts you of potential issues and integrates with a variety of
display and analysis software.
Communications
Supported protocols
Your meter’s fundamental protocol and architecture is ION.
You can integrate the meter into various industry-standard networks. Data that the meter
measures can be made available to other devices using:
•Modbus
•DNP 3.0
•DLMS
•SNMP
•MV-90 billing software
You can configure the meter to import data from other devices on these networks. Your meter
supports the IEC 61850 protocol and COMTRADE waveform data format.
Your meter also supports IPv6, Devices Profile for Web Services (DPWS), and Rapid Spanning
Tree Protocol (RSTP) Ethernet protocols.
Meter configuration
ION Setup device configuration tool
ION Setup is a free configuration tool for your meter that lets you remotely configure your meter’s
features over Ethernet or serial communications.
•Use the setup screens to guide you through the process of configuring your meter.
•Use the real-time data screens to verify your meter’s configuration.
•Use the data screens to view your meter’s recorded data.
•Use the charting function to view your meter’s recorded waveforms.

•Use ION Setup in Advanced mode to work directly with modules.
Download ION Setup from www.usa.siemens.com/pds.
Switching ION Setup to Advanced mode
1. Open ION Setup.
2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced mode.
Data display
Built-in web server and webpages
Your meter’s onboard internal web server and built-in webpages provide quick and easy access
to real-time energy, basic power quality information and meter configuration without having to use
specialized software.
Localization
The meter can be customized to use different regional settings.
Localization settings determine:
•The language used for the display and webpages
•Time, date, and digit formats
•Displayed phase labels (123/ABC)
•Institute of Electrical and Electronics Engineers (IEEE) or International Electrotechnical
Commission (IEC) conventions for power, power factor, and energy
Configure your meter’s localization settings using ION Setup or the display.
Display
Use the meter’s display to view real-time and historical power quality data, access monitoring
tools, receive and acknowledge alarms, and perform basic device configuration.
The touch-screen color display has multiple mounting options to suit your environment and an
eight-language interface with external LED indicators for power, alarms, and energy pulsing
applications.
Notification
Active and historical alarms
The meter’s display shows an alarm icon and the alarm LED flashes if your meter detects an
active alarm condition.
Depending on the priority of the alarm, the display also flashes. You can view and acknowledge
active alarms, historic alarms, and events using the display and webpages.
An active alarm becomes a historic alarm when the alarm condition no longer exists.
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