Siemens Hicom 150 optiset E standard User manual

Hicom 150
optiset E standard
optiset E advance plus
optiset E memory
s

2

3
User Guide
Introduction ..............................................................................................5
Executive / Secretary Features ..............................................................6
Dial Executive / Dial Secretary ................................................................7
Answering Calls for Executive/s...............................................................8
Executive Ringer......................................................................................9
Standard Features .................................................................................10
Internal and External Dialling .................................................................10
Dialling the Switchboard.........................................................................10
Call Transfer........................................................................................... 11
Enquiry Call............................................................................................13
Toggle between Calls .............................................................................14
8 Way Conference .................................................................................15
Call Pickup .............................................................................................16
Second Call Camp-on ............................................................................17
Call Park ................................................................................................19
Call Back................................................................................................20
Call Diversion Features ........................................................................22
Call Forwarding ......................................................................................22
PIN Features ..........................................................................................24
Electronic Telephone Lock .....................................................................24

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User Guide - Cont’d
Optional Features ..................................................................................25
Programme Dial Keys ............................................................................25
System Abbreviated Dialling..................................................................26
Individual Abbreviated Dialling...............................................................27
Last / Stored Number Redial..................................................................28
Timed Reminder.....................................................................................29
Night Service..........................................................................................29
Telephone Settings .................................................................................30
optiset E memory ....................................................................................31

5
Introduction
This guide is designed to assist extension users on a Siemens Hicom 150
Communication System to use all authorised features.
Your extension may not be authorised *to use all features. The Siemens
representative can confirm features that are available to you.
* - authorised features are those features that your company has designated
for your use and may vary from extension to extension.
Yourextensionmayalsobesubjecttotrunkbarringthusrestricting whereyou
may dial.
Range of optiset E Instruments
A variety of optiset E screen based instruments are available for use on the
Hicom 150:
optiset E standard -Loudspeaking
No Key Modules No adapter plug-in positions
optiset E advance plus -Loudspeaking
Key Modules Two adapter plug-in positions
optiset E memory -Loudspeaking
Key Modules Two adapter plug-in positions
A Key Module is an add-on terminal with 16 programmable keys.
The optiset E telephones are Digital Feature instruments that have 12
programmable keys.

6
Introduction - Cont’d
The telephones are easily recognised by three dialogue keys namely:
✔Yes Key
Forward Scroll Key
Backward Scroll Key
The Siemens optiset E Digital Feature telephones operate via a Menu-
controlled User Guidance Display System.
The display will automatically offer you a choice of the available options most
suited to the task you are about to carry out.
Glossary
LED -Light Emitting Diode
Shuttle -Alternating between calls
DDS -Direct Destination Select (External number)
DSS -Direct Station Select (Extension number with busy and ringing
indication)

7
Dial Executive / Dial Secretary
The Dial Exec / Dial Secr keys have multiple functions
These keys provide direct access to the Executive or Secretary without using
the Transfer option.
The LED indicates when the Executive or Secretary is busy on a call.
Transfer a Call to the Executive or Secretary.
- press Dial Executive / Dial Secretary key
- announce call
- replace handset
Dial Executive or Secretary
- press Dial Executive / Dial Secretary key
Executive / Secretary

8
Answering Calls for Executive/s
When the Secretary is FREE, calls for the Executive/s will ring on the
Secretary’s extension.
Answer Call for Executive/s when FREE
from: external
- lift handset or press Speaker key
Transfer the call
- press Dial Executive key
- announce the call
- replace handset or press Speaker key
When the Secretary is BUSY, calls for her Executive/s will flash on Incoming
Exec key/s and will warn her of incoming calls.
Answer Call for Executive when BUSY
- ask your current caller to hold on
- press flashing Incom Exec key
YouarenowconnectedtoyourExecutive’scallandyouroriginalcallisonhold.
Transfer the Second Call
- press Dial Executive key
- announce the call
- replace handset
Return to 1st Caller
- press flashing Incom Own key
You are now reconnected to the original caller.

9
Executive Ringer
Incoming calls for the Executive can be forced to the Secretary answering:-
Activate Executive Ringer
- press Exec Ringer key on secretary extension
-Exec Ringer LED is on
ringing on
Incoming calls for the Executive will now ring on the Secretary’s extension.
Cancel Executive Ringer
- press Exec Ringer key on secretary extension
-Exec Ringer LED goes off
ringing off

10
Internal and External Dialling
Handset Operation
- lift handset, listen for internal dial tone
- dial the required extension number or external number preceded by
line access code (code is normally 0)
Handsfree Operation
- do not lift handset
- dial the required extension number or external number preceded by
line access code (code is normally 0)
VYour telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Dialling the Switchboard
Handset Operation
- lift handset, listen for internal dial tone
- dial code for switchboard (code is normally 9)
Handsfree Operation
- do not lift handset
- dial code for switchboard (code is normally 9)
Standard Features

11
CallTransfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension
- announce the call and replace handset
Transfer to a Free Extension (Call not Announced)
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension
- replace handset when ring tone is heard
- the call has now been transferred
Transfer to a Busy Extension
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.
Transfer Using the Dial Keys
- press the required Dial (DSS) key
- announce the call when the extension answers
- replace handset
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
- press ✔✔
✔✔
✔keytwicetoconfirm consultation Return? option
- you are now reconnected to the caller

12
CallTransfer - Cont’d
If the extension remains busy or unanswered the call will automatically be
transferred back to your extension.
recall : 223
- lift handset
You are now reconnected to the caller.

13
Enquiry Call
This feature allows you to hold an existing call, dial another extension or an
externalnumber,conductaconversationwithouttheoriginalcalleroverhearing,
and then return to the original caller.
Activate Enquiry Call
- press ✔✔
✔✔
✔key to confirm consultation? option
- dialrequiredextensionnumberordial0andrequiredexternalnumber
- conduct conversation
- press ✔✔
✔✔
✔key to confirm release and Return? option to
return to original call
Activate Enquiry Call Using Dial Keys
- press required Dial key
- conduct conversation
- press ✔✔
✔✔
✔key to confirm release and Return? option to
return to holding call
You may use the toggle option to switch between the original and third
party calls. In each case the other party is automatically placed on hold.

14
Toggle between Calls
You have a call on the line and wish to make a second call and want to toggle
between the calls.
Activate Toggle
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension or 0and external number
or - press Dial/DSS key
Once you have the second call on the line
- scroll to toggle? option
- press ✔✔
✔✔
✔key to confirm toggle? option
- repeat ✔✔
✔✔
✔key to toggle between callers
Disconnect either Party
- toggle to party you wish to disconnect
- scroll to release and return? option
- press ✔✔
✔✔
✔key to confirm release and return? option
- you will now be connected to the remaining caller
VThe waiting party cannot hear your conversation.

15
8Way Conference
This feature allows you to add up to 7 additional parties, internal and/or
external, to your existing conversation.
Activate Conference
- you are engaged on a call
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension or 0and external number
- scroll to add to Conference? option
- press ✔✔
✔✔
✔key to confirm add to conference? option
- conference tone is heard and all three parties are connected
conference members: 3
consultation?
Add more parties to Conference
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension or 0and external number
- scroll to add to Conference? option
- press ✔✔
✔✔
✔key to confirm add to conference? option
- conference tone is heard and all four parties are connected
conference members: 4
consultation?
Repeat the procedure to add more parties to the conference.
Enquiry Call whilst in Conference
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension or 0and external number
- consult with the party
- scroll to release and return? option
- press ✔✔
✔✔
✔key to confirm return to Conference? option
You are now reconnected to the conference.

16
Call Pickup
The Call Pickup feature allows you to answer any ringing extension in your
pickup group from your telephone.
Activate Call Pickup
An extension within your pickup group is ringing
-Call Pickup LED flashes
for: 213 mr jones
- lift handset, listen for internal dial tone
- press Call Pickup key
- you have now answered the call
or
-Call Pickup LED flashes
for: 213 mr jones
- press Call Pickup key
- you have now answered the call for handsfree operation
Once you have answered the call the source will be displayed
206 paul louw
consultation?

17
Second Call Camp-on
This feature allows a second call to camp on to your extension when you are
busy on a call.
The caller will receive ringing tone instead of busy tone.
Activate Second Call Camp-on
- press Service Menu key
- scroll to Important features? option
- press ✔✔
✔✔
✔key to confirm Important features? option
- scroll to call waiting on? option
- press ✔✔
✔✔
✔key to confirm call waiting on? option
call waiting on
When you are busy on a call and a second call arrives it will be signalled by
a beep tone and the display will show:-
from: source of call
answer call?
- press ✔✔
✔✔
✔key to confirm answer call? option
You are now connected to the second call and the first call is placed on hold.
Transfer Second Call
- press ✔✔
✔✔
✔key to confirm consultation? option
- dial required extension number
- replace handset
First caller will automatically recall to your extension.
recall: xxxx

18
Second Call Camp-on - Cont’d
Deactivate Second Call Camp-on
- press Service Menu key
- scroll to Important features...? option
- press ✔✔
✔✔
✔key to confirm Important features...? option
- scroll to call waiting off? option
- press ✔✔
✔✔
✔key to confirm call waiting off? option
call waiting off

19
Call Park
This feature allows you to Park an external or internal call on your extension
to be retrieved at any extension.
There are 10 Park locations (0-9).
Park a Call
- press Park key
- call is placed in first free slot (location)
- replace handset
- call is now parked
-Park LED remains on
slot number: 0
VNote slot number for subsequent retrieval.
Retrieve a Parked Call
- lift handset, listen for internal dial tone
- press Park key
enter slot number:
- enter slot number (0-9)
You are now connected to the caller.

20
Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
Activate Call Back Busy
- called extension is busy
- press ✔✔
✔✔
✔key to confirm Call Back? option
queued
- replace handset or press Speaker key
Thesystemwillautomaticallycallyouback whenboth yourextension andthe
called extension are free.
CALLBACK: mr jones
- lift handset or press Speaker key
- ring tone is heard as the required extension is rung
Activate Call Back No Answer
- called extension does not answer
- press ✔✔
✔✔
✔key to confirm Call Back? option
queued
- replace handset or press Speaker key
When the called party returns to the office and has used the telephone the
system will ring your extension.
CALLBACK: mr jones
- lift handset or press Speaker key
- ring tone is heard as required extension is rung