Sierra Wireless Raven X HSDPA User manual

Raven X HSDPA
Quick Start
20070914
Rev 3.0B

Rev 3.0B Feb.08 2
Activating your Raven X on the
your cellular provider Network
•Installing the SIM
•Configuring the APN
•Hardware Installation
•Indicator Lights
•Optional: Setting up a
DUN Connection
ThisQuickStartguideprovidesstep‐by‐stepdirectionsfor
activatingyourRavenXontheyourcellularprovidercellular
network.
Tip: For additional configuration options, refer to the User Guide for
your Raven X.
Installing the SIM
TheSIMintheRavenXisasmartcardsecurelystoringthekey
identifyingacellularsubscriber.Generally,youwillonlyneed
toinstallaSIMonceinthelifeofthemodemanditmaybe
pre‐installedbyyourSierraWirelessRepresentative.
1. Before you start
IftheSIMwaspre‐installed,unlessyouneedtosetacustom
APN,activationofyourmodemiscomplete.SkiptotheRaven
XPlacementsectionand/ortotheDUNinstructions,ifyou
needDial‐UpNetworking.
Cellular Account Required
•Cellularaccount‐Touseyourmodemyouneedtohavea
SIM(SubscriberIdentityModule)withanactiveaccount
withanHSDPAcellularprovider.
Software Required
•AceManager‐GraphicalinterfaceforenteringmostAT
Commands.YoucandownloadAceManagerfromthe
SierraWirelessAirLinkSolutionswebsite:http://
www.airlink.com/support/.Adefaultinstallationofthis
utilityisassumedlaterinthesedirections

Raven X HSDPA
3 20070914
Hardware Required
•Ethernetcableorserialcable‐AnEthernetcableor
straightthroughserialcable.
•Poweradapterandapowersource‐Youwillneeda
powersupplyandpowersourceforthemodem.
•PCorLaptop‐Toconfigurethemodem,youwillneeda
computerwithanavailableEthernetportorserialport.
Tools Required
•SmallPhillipsscrewdriver‐ThePhillipsscrewdriveris
theonewhichisalsocalledaplus(+)orXscrewdriver.
•Slimstylus‐APDAstylus,anunbentpaperclip,orother
suchitem.
2. Opening the SIM Slot
a. UnplugtheRavenXpowerandallcables.
b. RemoveslotcoveronthefrontoftheRavenXtoreveal
theSIMslot.
Figure 0-1: Slot Cover
3.
a. CarefullyremovetheSIMcardfromthecardyougot
fromyourcellularprovider.
4. Ejecting the SIM tray
Figure 0-2: SIM tray button

Rev 3.0B Feb.08 4
5. Insert the SIM into the Tray
Note: The card and SIM may be
a different color than these
examples.
a. RemovetheSIMfromthecardyouobtainedfrom
youryourcellularprovider.
Figure 0-3: Insert SIM in to the modem
b. PlacetheSIMintothetrayandgentlypresstoclickit
intoplace.
Figure 0-4: Empty SIM Tray and a Tray with a Sample SIM
6. Insert the Tray and SIM
a. Slidethetraybackintothemodem.
b. Gentlypresstoclickitintoplace.
Tip: The top of the card faces the bottom of the modem.
Figure 0-5: Inserting the SIM

Raven X HSDPA
5 20070914
7. Finishing the SIM installation
Replacethecovertopreventdustorotherunwantedparticles
fromenteringtheRavenX.Oncethecoverisreplaced,the
installationiscomplete.
Note: The first time you power on your Raven-E with your new SIM,
there may be a delay of up to 10 minutes for the initial network
connection to occur.

Rev 3.0B Feb.08 6
Configuring the APN
TheAPN(AccessPointName)isthewayyourmodemknows
howitwillbecommunicatingwiththenetwork.TheAPN
allowscustomIPaddressingandtailoringyourcompanyʹs
wirelessIPsolutiontomeetthesecurityandIPaddressing
requirementsofyourapplications.
Note: Most accounts use the default addressing solution of Private or
Public IP addresses supplied by the Internet and Proxy APNs. Only if
you have a Static or Custom IP address should you need to configure
a custom APNs.
ThedefaultAPNisInternet.IfyouneedadifferentAPN,use
canuseAceManagertoconfigureit.
1. Start AceManager
Start>AllPrograms>AirLinkCommunications>AceManager3G
>AceManager3G
Figure 0-6: AceManager
2. Connect to the Modem
a. ClicktheConnectbutton.

Raven X HSDPA
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b. Selectaconnectionmethod:
·Ifyouareconnectinglocallywiththemodemconnected
directlytoyourcomputerusingaserialcable,youcan
usePPP.
·Ifyouareconnectinglocallywiththemodemconnected
directlytoyourcomputerusinganEthernetcable,you
canuseUDP,TCP,orEthernet.
c. Entertheconnectioninformation.
·ForUDPorTCP,enter192.168.13.31astheIPaddress.
·ForPPP,selecttheCOMporttowhichthemodemis
connected.
d. Enterthepassword.Thedefaultpasswordwillbe
enteredforyou.
e. SelectOK.
3. Enter the APN
a. SelectEDGE/HSDPAfromthemenuontheleftsideof
AceManager(under“Groups”)
Figure 0-7: AceManager : EDGE/HSDPA
b. TypeyourAPNintheNewValuefieldof*NETAPN.
Figure 0-8: AceManager : EDGE/HSDPA - *NETAPN

Rev 3.0B Feb.08 8
Optional:Ifyouneedtoconfigureyourmodemforacus‐
tomAPN,afterenteringtheAPN,thereisadditionalinfor‐
mationyouwillneedtoenter.
1. SelectMiscfromthemenuontheleftsideunder
theCommongroup.
Figure 0-9: AceManager : Misc
2. EntertheNAIintothenewvaluefieldfor
*NETUIDandenteryournetworkpasswordinto
thenewvaluefieldfor*NETPW.
Figure 0-10: AceManager : Misc - *NETUID, *NETPW
4. Write the Settings to the Raven X
a. ClicktheWritebuttononthetoolbarofAceManager.
b. Waitforthemessage“WriteSuccessful”toappearin
thestatusbar.
Figure 0-11: AceManager : Write
c. ResettheRavenX.

Raven X HSDPA
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Hardware Installation
YourRavenXshouldbemountedinapositionthatallows
easyaccessforthecablessotheyarenotbent,constricted,in
closeproximitytohighamperage,orexposedtoextreme
temperatures.TheLEDsonthefrontpanelshouldbevisible
foreaseofoperationalverification.Youshouldensurethat
thereisadequateairflowaroundthemodembutthatitiskept
freefromdirectexposuretotheelements,suchassun,rain,
dust,etc.
Inamobilelocation,suchasacarortruck,ensurethelocation
issecurebothagainstabruptmovementsofthevehicleand
fromotheritemscomingintocontactwiththemodem.
Caution: The Raven X is in a hardened case and designed for use in
industrial and extreme environments. However, unless you are using
cables expressly designed for such environments, they can fail if
exposed to the same conditions the Raven X can withstand.
Figure 0-12: Raven X Connectors
Cellular
Antennasselectedshouldnotexceedamaximumgainof5dBi
understandardinstallationconfiguration.Inmorecomplex
installations(suchasthoserequiringlonglengthsofcableand/
ormultipleconnections),it’simperativethattheinstaller
followmaximumdBigainguidelinesinaccordancewiththe
radiocommunicationsregulationsoftheFederalCommunica‐
tionsCommission(FCC),Industry Canada, oryourcountry’s
regulatorybody(ifusedoutsidetheUS).
Cellular Ethernet Serial Power

Rev 3.0B Feb.08 10
YourRavenXwillworkwithmostDual‐BandPCScellular
antennaswithaSMAconnectorthatworksinthehighandlow
frequenciesofthecellulartechnologyofyourmodem.Connect
theprimaryantennaorprimaryRFcabledirectlytothe
antennaconnectoronthebackoftheRavenX.
Tip: When using a cable to an antenna placed away from the
modem, minimize the length of your cable. All gain from a more
advantageous antenna placement can be lost with a long cable to the
modem.
Power
YourRavenXcanbeusedwitheitherDC,availableinmost
automobiles,or110AC,standardUSwallpower,withthe
appropriatepoweradapter.DCcablesandACadaptersare
availableasoptionalaccessoriesinadditiontotheone
includedwithyourRavenX.
Note: When using a DC power
source (such as a car battery or
solar cell), Sierra Wireless
recommends placing a fuse (1-2
Amp) on the line close to the
power source to protect your
power source from possible
surges due to shorts or other line
issues.
TheDCpowercablepositiveleadshouldbeconnectedtothe
batteryorpowersourcepositiveterminal.Thepowercable
negativeleadshouldbeconnectedtothebatteryorpower
sourcenegativeterminal.
Tip: The DC power cable has a white wire lead in addition to the
power positive and negative. This is for a feature not present in the
Raven line modems. In the Raven X, the white wire lead has no
function and can be ignored.

Raven X HSDPA
11 20070914
Connecting to a Computer or other
Device
Figure 0-13: Ethernet
TheEthernetportofyourRavenXcanbeconnecteddirectlyto
acomputerorotherEthernetdevicewitheitheracross‐over
cableorastraight‐throughcable.TheEthernetportonthe
RavenXisauto‐sensingandwillauto‐detectthespeedofthe
connectingdevicefor100baseTXor10baseT.Ifyouare
connectingthemodemtoahuborswitchyoushouldusea
straightthroughcableorusetheuplinkportonthehubor
switchwithacross‐overcable.
Figure 0-14: Serial
Theserialportcanbeconnecteddirectlytomostcomputersor
otherdevicesusingastandardstraightthroughcable.Ifyou
haveaDCEdevice,youwillneedanullmodemornull
modemcable.
Indicator Lights
WhenyourRavenXisconnectedtopowerandanantenna,
thereisaspecificpatterntothelightstoindicateitsoperation
mode.
Figure 0-15: Raven X Indicator lights
•Network‐Indicatesasuccessfulconnectiontothecellular
networkwithanIPaddressgivenandachannelacquired.

Rev 3.0B Feb.08 12
•Signal‐Lightshowsthestrengthofthesignalandmaybe
nearlysolid(strongsignal)orflashing(weakersignal).A
slowflashindicatesaveryweaksignal.
•Activity‐Lightswillflashasdataistransferredtoand
fromthePinPointmodemontheremotenetwork.
•Service‐IndicateswhentheconnectionisHSDPAor
UMTS.UnlitindicatesEDGEorGPRS.
•Power‐Indicatesthepoweradapterisconnectedand
thereispowergettingtotheRavenX.
•TheResetbutton(ontheleftsideoftheRavenX)hastwo
functions.Ifitisquicklydepressedandreleased,the
modemwillsimplypowercycletheinternalhardware.If,
however,theresetisdepressedandheldforseveral
seconds(count10slowly,andwaitforthepowerlightto
gooffafterthelightpatternstops),theALEOSconfigu‐
rationsettingswillreturntothefactorydefaults.
Light Patterns
TheLEDsonthefrontofthemodemwillrespondindifferent
patternstoindicatemodemstates.
•Normal‐EachLED,mentionedabove,litasapplicable.
•Startup‐TheLEDswillcyclefromlefttoright.
•PassThrumode‐NetworkandSignalLEDswillblinkin
tandem.TheActivityLEDwillblinkwhentransmittingor
receivingdata.
•SOS‐TheNetworkChanandServiceErrorServLEDs
willblinkalternatetoeachother.
•ConfigurationReset‐TheLEDswillcyclelefttorightand
thenrighttoleft4times.
RSSI LED Ranges
RSSI/Signal LED Status Ranges of RSSI (dBm)
On Solid Equal to or stronger than -69
Fast Blink -70 to -79
Normal blink -80 to -89
Slow Blink -90 to -99
Extinguished Equal to or weaker than -100
Caution: If you reset the modem configuration using the reset button,
you may to reconfigure your APN.

Raven X HSDPA
13 20070914
•AuthenticationFailure‐TheNetwork,Signal,and
ActivityLEDsblinkevery2seconds.
•DataRetry‐TheNetwork,Signal,andActivityLEDsblink
every3seconds.
•InvalidMACAddressorEthernetInitiationFail‐The
ServiceLEDwillblink.

Rev 3.0B Feb.08 14
Optional: Setting up a DUN
Connection
Dial‐upNetworking(DUN)allowsacomputerorotherdevice
tousetheserialportonyourRavenXtoconnecttotheInternet
orprivatenetworkusingPPPjustlikeananalogmodemusing
astandardphoneline.
Caution: To install any driver on your computer, you may need to be
logged in as Administrator or have Administrator privileges for your
login.
MicrosoftWindowsXPisusedintheexamplesbelow.The
modemdriverinstallationandDUNsetupandconfiguration
issimilarinMicrosoftWindowsproducts.Examplesarenot
providedhereforinstallingthedriverorconfiguringDUNfor
anyotheroperatingsystem.
\
StandardinstallationsofMicrosoftWindowsXPand2000
includeagenericmodemdriverwhichwillworkwithyour
RavenX.
1. Connect the Raven X.
a. ConnectthemodemtothecomputerwithaDB‐9
cableortheUSBportinserialmode..
b. PlugintheACadapter,connecttheantenna(s)and
poweronthemodem.
2. Install the driver.
a. SelectStart>ControlPanel>PhoneandModemOptions
(inClassicView).

Raven X HSDPA
15 20070914
Figure 0-16: Phone and Modem Options
b. SelecttheModemstab.
Figure 0-17: Phone and Modem Options: Modems
c. SelectAdd.

Rev 3.0B Feb.08 16
Figure 0-18: Add Hardware Wizard
d. CheckDon’tdetectmymodem;Iwillselectitfromalist.
e. SelectNext.
Figure 0-19: Add Hardware Wizard: Install New Modem
f. Select(StandardModemTypes)fromtheManufacturers
column.
g. SelectStandard33600bpsModemfromtheModels
column.

Raven X HSDPA
17 20070914
Tip: If you have the speed for your modem configured as something
other than the default, use the Standard Modem that matches the
speed you configured.
h. SelectNext.
Figure 0-20: Add Hardware Wizard: Select Ports
i. CheckSelectedPorts
j. SelecttheCOMportthemodemisconnectedto
(commonlyCOM1).
k. SelectNext.
Figure 0-21: Add Hardware Wizard: Finish
l. Oncethemodemdriverisinstalled,selectFinish.

Rev 3.0B Feb.08 18
3. Configure the driver.
WhenyoureturntothePhoneandModemOptionswindow,you
shouldseethenewlyinstalledmodem“attachedto”the
correctCOMport.
Figure 0-22: Phone and Modem Options: Modems
a. HighlightthemodemandselectProperties.
Figure 0-23: Modem Properties

Raven X HSDPA
19 20070914
b. SelecttheModemtab.
Figure 0-24: Modem Properties: Modem
c. MaximumPortSpeedshouldbesetto115200
(default).
d. SelectOKtoexit.
e. SelectOKagaintoexitoutofthePhoneandModem
Options.
Creating a Dial-Up Networking (PPP)
Connection
Onceyouhavethedriverforthemodeminstalledonyour
computer,youcansetupandconfigureDialUpNetworking
(DUN)tousethemodemasyourconnectiontotheInternet
usingPPP.
Note: No other device or program can be using the same COM port
(serial port) configured for the modem driver.
Caution: If you have an existing LAN connection, installing DUN for
the modem may interfere with the LAN connection. It's recommended
to disconnect your LAN connection before using a PPP connection
with your Raven X.

Rev 3.0B Feb.08 20
OncetheDUNconnectionisinitiated,bydefault,itwilltake
overasthe“defaultroute”fornetworkcommunicationand
specificallyforInternetaccess.Ifyouwantthetwoconnections
toco‐exist,youwillneedtode‐select“Usedefaultgatewayon
remotenetwork”(describedlater)andusetheroutecommand
inWindowstosetuproutingthroughthemodemproperly.
Thisguidedoesnotprovideinformationontheroute
command.Youmayneedtoconsultwithyournetworkadmin‐
istratortoproperlyconfigurerouting.
1. Create a new network connection.
a. SelectStart>ConnectTo>ShowAllConnectionstoopen
theNetworkConnectionswindow.
Figure 0-25: Windows : Start menu
b. SelectCreateaNewConnectionunderNetworkTasksin
themenuareaontheleft.