Simoco SRP9170 User manual
Simoco Wireless Solutions Simoco Wireless Solutions
Field House,
Uttoxeter Old Road,
Derby.
DE1 1NH.
Tel: +44 (0) 1332 375500
Fax: +44 (0) 1332 375501
www.simocowirelesssolutions.com
1270 Ferntree Gully Road,
Scoresby Victoria,
3179
Australia.
Tel: +61 (0)3 9730 3999
Fax: +61 (0)3 9730 3988
www.simocowirelesssolutions.com
SRP9170/9180
USER MANUAL
ISSUE 2.2
Document Number: TNM-U-E-0089
Unrestricted
Date: May 2019
© Simoco Wireless Solutions 2019
This page has been intentionally left blank.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 2
1 PREFACE
DECLARATION
This User Manual covers the SRP9170/SRP9180 Conventional portable radio. Any
performance figures quoted are subject to normal manufacturing and service
tolerances. The right is reserved to alter the equipment described in this manual in the
light of future technical development.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note:- The manufacturer is not responsible for any radio or television interference
caused by unauthorized modifications to this equipment. Such modifications could
void the user’s authority to operate the equipment.
COPYRIGHT
All information contained in this document is the property of Simoco Wireless
Solutions. All rights are reserved. This document may not, in whole or in part, be
copied, photocopied, reproduced, translated, stored, or reduced to any electronic
medium or machine-readable form, without prior written permission from Simoco
Wireless Solutions.
DISCLAIMER
There are no warranties extended or granted by this document. Simoco Wireless
Solutions accepts no responsibility for damage arising from use of the information
contained in the document or of the equipment and software it describes. It is the
responsibility of the user to ensure that use of such information, equipment and
software complies with the laws, rules and regulations of the applicable jurisdictions.
EQUIPMENT AND MANUAL UPDATES
In the interests of improving the performance, reliability or servicing of the equipment,
Simoco Wireless Solutions reserves the right to update the equipment or this
document or both without prior notice.
ERRORS AND OMISSIONS
The usefulness of this publication depends upon the accuracy and completeness of the
information contained within it. Whilst every endeavour has been made to eliminate
any errors, some may still exist. It is requested that any errors or omissions noted
should be reported to either of the following who are part of the Simoco Wireless
Solutions group:
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 3
DOCUMENT HISTORY
This section provides you with details about the changes that are in each version of
this document.
Issue Date Comments
1.0 Initial Issue.
1.1
1.2
1.3 6 February 2009
1.3a 29 April 2009
1.3b 18 May 2009
1.4 27 August 2009
2.0 September 2013 Updates due to Company rebranding.
2.1 February 2013 CBRS Operation statement added.
2.2 May 2019 Minor Updates & Re-Branding to SWS
RELATED DOCUMENTS
The following documentation is available for use with the SRP9170 and SRP9180
series of products:
TNM-U-E-0088 SRP9180 PMR Brief User Guide
TNM-U-E-0090 SRP9170/9180 MPT1327 User Manual
TNM-U-E-0091 SRP9180 P25 User Manual
TNM-U-E-0095 SRP9180 P25 Brief User Guide
TNM-U-E-0102 SRP9180 Brief User Guide (General)
To order printed copies of this or any of the above publications, please contact Simoco
Wireless Solutions. See the Support page for contact information.
A comprehensive list of documentation is available for download on the Simoco
Wireless Solutions website www.simocowirelesssolutions.com via the Partner Portal.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 4
TABLE OF CONTENTS
1 PREFACE 3
DOCUMENT HISTORY 4
RELATED DOCUMENTS 4
LIST OF FIGURES 8
PERSONAL SAFETY 8
SAFETY PRECAUTIONS 8
HAZARDOUS SUBSTANCES 8
BERYLLIUM & BERYLLIA 9
RADIO FREQUENCY RADIATION 9
DANGEROUS VOLTAGES 9
RF EXPOSURE COMPLIANCE AND CONTROL GUIDELINES AND OPERATING
INSTRUCTIONS 12
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) NOTICE 15
SUPPORT 16
ABBREVIATIONS 18
2 GLOSSARY OF TERMS 19
3 INTRODUCTION 21
3.1. 1.1 OVERVIEW 21
3.2. CONFIGURATION 21
4 FRONT PANEL CONTROLS 22
5 MENU SYSTEM 24
5.1. MENU NAVIGATION 24
6 MAIN MENU SCREENS 26
6.1. CHANNEL SCREEN 26
6.2. PHONEBOOK SCREEN 27
6.3. STATUS SCREEN 27
6.4. SEND MESSAGE SCREEN 28
6.5. STORED CALLS SCREEN (SELCALL) 29
6.6. STORED CALLS SCREEN (DATA MESSAGES) 29
6.7. SETUP SCREEN 30
7 COMMON FUNCTIONS AND FACILITIES 31
7.1. SWITCH ON/SWITCH OFF 31
7.1.1. Volume Adjustment 31
7.2. CHANNEL CHANGE 31
7.3. THREE POSITION FUNCTION SWITCH 31
7.4. RECEIVING 32
7.5. TRANSMITTING 32
7.6. SELCALL FUNCTIONS 33
7.6.1. Receiving a Selcall 33
7.6.2. Sending a Selcall 33
7.6.3. Other Selcall Functions 34
7.7. SCAN FUNCTIONS 34
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7.7.1. Scan Screen 34
7.7.2. Scan-Edit Screen 35
7.8. DTMF OPERATION 36
7.9. KEYPAD LOCK 36
8 SETUP 37
8.1. SETUP SUB-MENUS 37
8.1.1. User Options 37
8.1.2. Mute Adjust 37
8.1.3. Contrast 37
8.1.4. Alert Volume 38
8.1.5. Radio Information 38
8.1.6. Phonebook Edit Menu 38
8.1.7. Add a New Entry 38
8.1.8. Edit an Existing Entry 39
8.1.9. Delete an Entry 40
8.1.10. Using the Keypad for Text 40
8.1.11. Network Selection 40
9 SPECIAL FUNCTION KEYS 41
9.1. MONITOR 41
9.2. SQUELCH DEFEAT 41
9.3. RESET 41
9.4. SEND-2 41
9.5. TRANSPOND 41
9.6. CTCSS 41
9.7. MUTE 41
9.8. GO TO CHAN A, B, C, D 41
9.9. SPECIAL ENC 1…8 41
9.10. ALARM 42
9.11. REPEATER DEFEAT (TALKAROUND) 42
9.12. LOW POWER 42
9.13. DTMF MODE 42
9.14. SCRAMBLER ON/OFF 42
9.15. SEND DTMF1/2 42
9.16. USER CTCSS 42
9.17. SEND CHANNEL ENCODE 42
9.18. CHANNEL UP AND DOWN 42
9.19. MODE 42
10 ACCESSORIES 44
10.1. LITHIUM ION BATTERY (PAR-9180BATL2X) 44
10.2. LITHIUM ION BATTERY (PAR-9180BATL2) 44
10.3. LITHIUM ION BATTERY (PAR-9180BATL3X) 44
10.4. LITHIUM ION BATTERY (PAR-9180BATL3) 44
10.5. SINGLE POCKET CHARGER (PAR-9180CRG1) 44
10.6. TWO POCKET CHARGER (PAR-9180CRG2) 44
10.7. SIX POCKET CHARGER (PAR-9180CRG6) 44
10.8. VEHICLE MOUNTED CHARGER (PAR-9180CRGV) 45
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10.9. LIGHTWEIGHT CARRY CASE (PAR-9180CLBC2) 45
10.10. LIGHTWEIGHT CARRY CASE (PAR-9180CLBC3) 45
10.11. HEAVY DUTY CARRY CASE (PAR-9180CHSM) 45
10.12. LIGHTWEIGHT LAPEL FUNCTION SPEAKER MICROPHONE (PAR-9180LMS2) 45
10.13. FOUR FUNCTION SPEAKER MICROPHONE (PAR-9180LMS4) 45
10.14. FOUR FUNCTION ANTENNA SPEAKER MICROPHONE (PAR-9180LMR4) 45
10.15. GPS MICROPHONE (PAR-9180LMGM) 45
10.16. EARPIECE (PA-LMEP8) 45
10.17. PROGRAMMING LEAD (MAR-9180PRLDU 46
10.18. BELT CLIP (PAR-9180CLIP) 46
10.19. STUD MOUNT (PAR-9180STUD) 46
11 TROUBLESHOOTING 47
Appendix A: ALERT TONES AND MESSAGES 48
11.1. ALERT TONES 48
11.2. MESSAGES 48
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LIST OF FIGURES
Figure 1: SRP9180 Portable Controls. 22
Figure 2: Menu Navigation. 25
Figure 3: Channel Screen. 26
Figure 4: Alert Tones. 48
PERSONAL SAFETY
SAFETY PRECAUTIONS
These Safety Precautions, Warnings and Cautions advise personnel of specific hazards
which may be encountered during the procedures contained in this document and that
control measures may be required to prevent injury to personnel, and damage to
equipment and/or the environment.
Before commencing the installation or any maintenance of the equipment covered in
this manual, personnel are to acquaint themselves with all risk assessments relevant
to the work site and the task. They must then comply with the control measures
detailed in those risk assessments.
References covering safety regulations, health hazards and hazardous substances are
detailed under the WARNINGS section below. These are referred to in the tasks, when
encountered.
Adequate precautions must be taken to ensure that other personnel do not activate
any equipment that has been switched off for maintenance. Refer to the relevant
Electrical Safety Regulations appropriate to the country of operation.
Where dangerous voltages are exposed during a task, safety personnel are to be
provided as detailed in the relevant Electrical Safety Regulations. Where safety
personnel are required for any other reason, management are to ensure that the
personnel detailed are aware of the hazard and are fully briefed on the action to be
taken in an emergency.
Where equipment contains heavy components or units that require lifting, lowering,
pulling or pushing operations to be performed on them during maintenance tasks, all
managers and tradesmen are to be conversant with the Manual Handling Operations
Regulations.
HAZARDOUS SUBSTANCES
Before using any hazardous substance or material, the user must be conversant with
the safety precautions and first aid instructions:
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 8
• On the label of the container in which it was supplied.
• On the material Safety Data Sheet.
• In any local Safety Orders and Regulations.WARNINGS
BERYLLIUM & BERYLLIA
WARNING
LITHIUM BATTERIES. THIS EQUIPMENT USES LITHIUM ION BATTERIES.
REFER TO THE CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH
REGULATIONS (COSHH) 2002 AND/OR THE APPROPRIATE SAFETY DATA
SHEET.
RADIO FREQUENCY RADIATION
WARNING
RADIO FREQUENCY (RF) RADIATION. A RF RADIATION HAZARD EXISTS IN
THIS EQUIPMENT. TO AVOID RF INJURY, DO NOT TOUCH THE ANTENNA
WHEN THE TRANSMITTER IS IN USE. DO NOT OPERATE TRANSMITTER
WITH ANTENNA DISCONNECTED. REFER TO EU DIRECTIVE 2004/40/EC
DATED 29 APRIL 2004.
DANGEROUS VOLTAGES
Dangerous voltages exist in this equipment, for the appropriate Safety precautions,
refer to the relevant Electrical Safety Regulations appropriate to the country of
operation.
WARNING
DANGEROUS VOLTAGES. DANGEROUS VOLTAGES EXIST IN ALL THE
BATTERY CHARGERS USED WITH THIS RADIO. FOR THE APPROPRIATE
SAFETY PRECAUTIONS REFER TO THE RELEVANT ELECTRICAL SAFETY
REGULATIONS APPROPRIATE TO THE COUNTRY OF OPERATION.
HINTS FOR USING THE RADIO
When transmitting, hold the radio a few centimetres from your mouth and speak
across it, rather than into it. The microphone is located near the bottom right hand
corner of the portable radio’s speaker grille.
Keep the length of your conversation to a minimum to conserve battery life.
When it is possible to move location, avoid making calls from known poor
signal-strength areas such as the radio systems fringe areas (limit of range) or from
screened or shadowed areas, e.g. an underground car park or underpass.
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IECEX INTRINSICALLY SAFE RADIOS
Radio models approved for use in hazardous environments according to the IECEx
Scheme are marked with an approval number.
Refer to the label on the radio for the IECEx compliance level.
The following MUST be observed to maintain the IECEx protection rating:
• Use only approved SIMOCO battery, part number PAR-9180BATL2i or PAR-
9180BATL3i.
• Battery charging must only be carried out in non-hazardous areas, using an
approved battery charger.
• Metal belt clips must NOT be used in hazardous areas.
• It is a requirement that when the radio is used in a hazardous area that either the
SRP9180 Accessory Cover Assy (6102 350 1446) or an approved Simoco IECEx
accessory is fitted (refer to Section 8 for list of approved accessories).
• Approved accessories may only be connected and disconnected outside the
hazardous areas.
• Prior to use in a hazardous area, inspect the radio and accessories for signs of
damage. Any visible signs of damage to the radio or accessories may compromise
the integrity and safety of the radio. A damaged radio or accessories must be
repaired or replaced prior to use in a hazardous area.
• Incorrect storage, handling or operation of the radio and accessories, as specified
in Simoco Wireless Solutions published User Guides and Service Manuals, may
compromise the safety and integrity of the radio or accessories.
• Approved labels stating the IECEx rating level must be on the radio and
accessories, and be legible, before their use in a hazardous area.
• Servicing and upgrades of IECEx approved Intrinsically Safe radios and accessories
must only be carried out by Simoco IECEx Intrinsically Safe trained staff, at
locations that have been IECEx approved. Please contact Simoco Wireless Solutions
for your nearest approved Service Department.
• Substitution of parts or accessories will void the equipments’ IECEx Intrinsic
Safety rating.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 10
COMPLIANCE WITH RF ENERGY EXPOSURE GUIDELINES
(UNITED STATES AND CANADA)
RF ENERGY EXPOSURE AWARENESS AND CONTROL INFORMATION, AND OPERATIONAL
INSTRUCTIONS FOR FCC OCCUPATIONAL USE REQUIREMENTS
Before using your Simoco portable two-way radio, it is important that you read these
RF Energy Awareness and Control Information and Operational Instructions in order to
ensure compliance with the Federal Communications Commissions (FCCs) RF exposure
guidelines.
Note:- This portable radio is intended for use in Occupational/Controlled conditions
in applications where users have full knowledge of their exposure and can exercise
control over their exposure to meet FCC limits. This radio device is NOT authorised
for general population, consumer, or any other use.
This portable two-way radio uses electromagnetic energy in the Radio Frequency (RF)
spectrum to provide communications between two or more users over a distance. It
uses RF energy or radio waves to send and receive calls. RF energy is one form of
electromagnetic energy. Other forms include, but are not limited to, electric power,
sunlight and x-rays. RF energy, however, should not be confused with these other
forms of electromagnetic energy, which when used improperly can cause biological
damage. Very high levels of x-rays, for example, can damage tissues and genetic
material.
Experts in science, engineering, medicine, health and industry work with organizations
to develop standards for exposure to RF energy. These standards provide
recommended levels of RF exposure for both workers and the general public. These
recommended RF exposure levels include substantial margins of protection. All two-
way radios marketed in North America are designed, manufactured and tested to
ensure they meet government established RF exposure levels. In addition,
manufacturers also recommend specific operating instructions to users of two-way
radios. These instructions are important because they inform users about RF energy
exposure and provide simple procedures on how to control it. Please refer to the
following websites for more information on what RF energy exposure is and how to
control your exposure to assure compliance with established RF exposure limits.
http://www.fcc.gov/oet/rfsafety/rf-fags.html
http://www.osha.gov/SLTC/radiofrequencyradiation
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 11
FEDERAL COMMUNICATIONS COMMISSION REGULATIONS
The FCC rules require manufacturers to comply with the FCC RF energy exposure limits
for portable two-way radios before they can be marketed in the US. When two-way
radios are used as a consequence of employment, the FCC requires users to be fully
aware of and able to control their exposure to meet occupational requirements. An
exposure awareness label is attached to the equipment directing users to specific
awareness information.
COMPLIANCE WITH RF EXPOSURE STANDARDS
Your Simoco portable two-way radio is designed to comply with a number of national
and international standards and guidelines (listed below) regarding human exposure
to RF electromagnetic energy. This radio complies with the Institute of Electrical and
Electronic Engineers (IEEE), FCC and the International Commission on Non-Ionising
Radiation Protection (ICNIRP) exposure limits for Occupational/Controlled RF exposure
environment at duty factors of up to 50% talk 50% listen and is authorised by the FCC
for occupational use. In terms of measuring RF energy for compliance with the FCC
exposure guidelines, your radio radiates measurable RF energy only while it is
transmitting (during talking), not when it is receiving (listening) or in standby mode.
Your Simoco two-way radio complies with the following RF energy exposure standards
and guidelines:
• United States FCC, Code of Federal Regulations; 47CFR Part 2 Sub-part J.
• American National Standards Institute (ANSI)/IEEE C95. 1-1992.
• IEEE C95.1-1999 Edition.
• Industry Canada RSS-102.
RF EXPOSURE COMPLIANCE AND CONTROL GUIDELINES
AND OPERATING INSTRUCTIONS
To control exposure to yourself and others and ensure compliance with the
Occupational/ Controlled environment exposure limits always adhere to the following
procedures.
GUIDELINES:
• User awareness instructions should accompany the device when transferred to
other users.
• This radio meets the FCC RF exposure guidelines when used with the Simoco
accessories supplied or designated for the product. The designated Belt Clip type is
PAR-9180CLIP and leather pouches for body worn use are types PAR-9180CLBC2
and 3, and PAR-9180CHSM with extension speaker microphone type PAR-LMS2.
Use of other accessories may not ensure compliance with the FCCs RF exposure
guidelines and may violate FCC regulations.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 12
• Do not use this device if the operational requirements described herein are not
met.
INSTRUCTIONS:
• Transmit no more than the rated duty factor of 50% of the time. To transmit
(talk), press the Press-To-Talk (PTT) button. To receive calls, release the PTT
button. Transmitting 50% of the time, or less, is important because this radio
generates measurable RF energy exposure only when transmitting (in terms of
measuring for standards compliance).
• Do not operate the radio without an approved antenna attached, as this may
cause the FCC RF exposure limits to be exceeded. With this product, use only an
antenna supplied or approved by Simoco Wireless Solutions.
• Always keep the radio at least 5 cm (2.0 inches) from the face when transmitting
and at least 10 mm (0.4 inches) from the body. This radio has been tested for RF
exposure compliance at the distances listed in Table 1.
Frequency Body Worn Handheld in Front of Face
136 MHz – 174 MHz 10 mm (0.4 inches) 25 mm (1.0 inches)
400 MHz – 480 MHz 10 mm (0.4 inches) 25 mm (1.0 inches)
440 MHz – 512 MHz 10 mm (0.4 inches) 25 mm (1.0 inches)
Table 1: RF Exposure Compliance Distances.
Approved Accessories
To obtain a list of other Simoco approved accessories contact Simoco Customer
Services (see Support page for details).
SIMOCO UHF CBRS OPERATION
Simoco radio products SRP9170TU, SRP9180TU, SRP9170UW, SRP9180UW,
SRM9000TU and SRM9000UW are approved for UHF CBRS as multi-role devices
intended for use by occupational/ aware users and comply with the requirements of
AS/NZS 4365:2011 Radio communications equipment used in the UHF Citizen Band
Radio Service.
The use of the Citizen Band Radio Service is licensed in Australia by the ACMA Radio
communications (Citizen Band Radio Stations) Class Licence, and in New Zealand by
the Radio Spectrum Management (RSM) General User Radio Licence (GURL) for Citizens
Band Radio, and operation is subject to the conditions contained in those licences.
Copies of these licences are available from the ACMA website in Australia or the RSM
website in New Zealand.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 13
OPERATING RESTRICTIONS ON SPECIFIC CHANNEL FREQUENCIES IN AUSTRALIA
• Channels 5 and 35 must only be used for emergency purposes.
• CTCSS or Selective Calling must NOT be used on channels 5 and 35.
• Voice encryption must NOT be used on channels 5, 35, 11 or through a repeater
station.
• Channels 22 and 23 are telemetry channels and voice transmissions are NOT
permitted.
• Channels 61, 62 and 63 are reserved for future allocation.
• Channels 1 – 8, 31 – 38, 41 – 48 and 71 – 78 must NOT be used in simplex mode
when the radio is within operational range of any repeaters in the area.
Communication using repeater stations should only be used when direct simplex
communication is not possible.
A complete list of authorised channels can be obtained from the ACMA website in
Australia or the RSM website in New Zealand.
Note:- In Australia, channel 11 is the customary calling channel for establishing
communication and channel 40 is the customary road vehicle channel.
OPERATING CONSIDERATIONS
The UHF Citizen Band Radio Service is transitioning from 25 kHz to 12.5 kHz channel
spacing operation. During this transition, both 12.5 kHz and 25 kHz channel spacing
equipment may be operating in the same areas. When receiving a 25 kHz transmission
with a 12.5 kHz radio, the audio level will sound louder and slightly distorted and may
require the volume control to be reduced for clearer reception. Receiving a 12.5 kHz
transmission with a 25 kHz receiver will sound slightly quieter and may require the
volume control to be increased to improve reception.
Also, if 25 kHz and 12.5 kHz radios are operating near each other on an adjacent
channel, there may be some adjacent channel interference. Should this occur, change
the radio to another frequency.
LISTEN BEFORE TRANSMIT
If CTCSS or Selective Calling options are being used, always check that the Channel
Busy indicator is inactive before transmitting.
With either CTCSS or Selective Calling operation, a function key should be assigned for
‘Monitor-Reset’ that will disable these options. The ‘Monitor-Reset’ key operation in
Simoco radios is a toggle function.
When multiple-tone Selective Calling is being used, the cumulative transmission time
of these tones should not exceed 3 seconds in any 60-second period.
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WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
NOTICE
The Waste Electrical and Electronic Equipment (WEEE) Directive
became law in most EU countries during 2005. The directive
applies to the disposal of waste electrical and electronic equipment
within the member states of the European Union.
As part of the legislation, electrical and electronic equipment will
feature the crossed out wheeled bin symbol (see image at left) on
the product or in the documentation to show that these products
must be disposed of in accordance with the WEEE Directive.
In the European Union, this label indicates that this product should not be disposed of
with domestic or “ordinary” waste. It should be deposited at an appropriate facility to
enable recovery and recycling.
GENERAL NOTES
MANUAL COMPILATION
This manual provides information on using the SRP9170/SRP9180 Portable Radio.
Details of both ‘basic’ and ‘optional units’ have been included in this User Manual,
therefore, some material may not be relevant to every system. Configuration is
dependent upon the specification by the customer when the equipment was ordered
and installed.
CONVENTIONS
Where the word “generally” or “may” is used to describe a facility, this operation is an
option that may be enabled with the Field Personality Programmer (FPP).
In some cases, key functions will be determined by the customer configuration,
therefore, when a key function is referred to in these instructions, the function may be
assigned to another physical location than designated here.
Where the term SRP9180 is used, reference can also be applied to the SRP9170, except
where the keypad is used.
PAGINATION
This manual is divided into a number of sections, each section deals with one aspect of
the system.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 15
SUPPORT
At Simoco Wireless Solutions we welcome your comments, feedback, and suggestions.
Departmental contacts have been provided for your quick reference below.
UK Customer Services
Email: customer.service@simocowirelesssolutions.com
Telephone Numbers:
UK: 08717 411 050
International: +44 (0) 1332 375 671
Fax:
UK: 08717 411 049
International: +44 (0) 1332 376 672
Sales
Email: sales@simocowirelesssolutions.com
Marketing
Email: marketing@simocowirelesssolutions.com
Australian Customer Services
Email: inquiry.aus@simocowirelesssolutions.com
Telephone Numbers:
Australia: 1300 363 607
International: +61 3 9730 3999
US Customer Services
Email:customer.service@simocowirelesssolutions.com
Technical Support
In order to streamline support requests and better serve our customers, at Simoco
Wireless Solutions we utilize a support ticket system. Every support request is
assigned a unique ticket number, which customers can use to track the progress and
responses online. For reference, Simoco Wireless Solutions provide complete archives
and history of all customer support requests. In order to use the support ticket
system, a valid email address is required.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 16
A link to the online Simoco Wireless Solutions Group Support Centre Ticket Tracking
system is provided www.simocowirelesssolutions.com/support
If you still require further technical assistance after raising a support ticket, please
contact us via the email addresses or via the Technical Support Helpline numbers
below.
Technical Support Email Addresses
Simoco Wireless Solu-
tions EMEA: technical.support@simocowirelessolutions.com
Simoco Wireless Solu-
tions Australasia: inquiry.aus@simocowirelesssolutions.com
Simoco Wireless Solu-
tions Americas: technical.support@simocowirelesssolutions.com
Technical Support Helplines
Simoco Wireless Solutions UK and US
UK: 08717 411 040
International: +44 (0) 1332 375 671
Australia
Australia: 1300 363 607
International: +61 3 9730 3999
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 17
ABBREVIATIONS
Abbreviation Meaning
ANI Automatic Number Identification
ANSI American National Standards Institute
COSHH Control Of Substances Hazardous to Health
CTCSS Continuous Tone Coded Squelch System
DCS Digital Coded Squelch
DSP Digital Signals Processor
DTMF Dual Tone Multi Frequency
ESN Electronic Serial Number
FCC Federal Communications Commission
FPP Field Personality Programmer
GPS Global Positioning System
ICNIRP International Commission on Non-Ionising Radiation Protection
IEC International Electrotechnical Commission
IEEE Institute of Electrical and Electronic Engineers
LED Light Emitting Diode
LHS Left Hand Side
PMR Private Mobile Radio
PTT Press-To-Talk
RF Radio Frequency
RSSI Received Signal Strength Indicator
Rx Receive/Receiver
Selcall Selective Calling
SMS Short Message Service
SW Software
Tx Transmit/Transmitter
USB Universal Serial Bus
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 18
2 GLOSSARY OF TERMS
A summary of common radio terms and some other terms used in this document, and
their meanings, are given below.
Alert Tones These are tones emitted by the transceiver to indicate an
invalid entry or operator error.
Current Phonebook
Entry
This is the entry the Phonebook Screen would display if
currently called upon.
CTCSS Continuous Tone Coded Squelch System. A continuous tone
(lower than the audio range of the receiver) is modulated onto
the carrier as well as other signalling or voice traffic. Only
receivers that have been programmed to recognise the same
CTCSS tone are able to receive the transmissions, since the
squelch of receivers looking for different CTCSS tones
prevents the audio from being heard. This provides a simple
method of sending messages to selected receivers and allows
several different networks to use the same frequency. CTCSS is
also known as Tone Lock or Tone Squelch.
DCS Digital Coded Squelch system is based on sending a
continuous stream of binary code words using low deviation,
direct frequency shift keying. Only receivers which have been
programmed to recognise the same DCS sequence are able to
open their squelch and receive the associated speech
transmissions. This provides a simple method of sending
messages to selected receivers only and allows several
different networks to use the same frequency. DCS is also
known as CDCSS.
DTMF Dual Tone Multi-Frequency signalling. Used to dial into
Telephone networks using tone dialling.
IECEx Scheme The International Electrotechnical Commission Scheme for
Certification to Standards Relating to Equipment for use in
Explosive Atmospheres
Muted Audio cannot be heard from the loudspeaker.
MPT1327 A signalling standard for Trunked Private Land Mobile Radio
Systems. Defined for systems in the UK but also used outside
the UK. Issued January 1988.
Multiax CTCSS based multi channel sharing system.
Network The System Infrastructure, e.g. a Trunked MPT1327 Network
or conventional repeater system.
PTT Press To Talk. This is the term given to the operator’s key
normally used to commence transmitting a message.
Selcall Selective Calling - a system of signalling which allows ‘dialling
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 19
up’ of specific mobiles, portables and controllers. Such a
system may be used to pass messages as a data message to a
specific user or group of users. It can be used to provide
remote switching facilities and to provide access control into
community repeaters or similar devices.
Selcall System Sel ective Calling, uses a tone sequence at the start, and end,
of a call to control which members of a fleet react to the
transmission.
Saved-Status-Value The last Status that was sent, entered or received.
Unmuted Audio can be heard from the loudspeaker.
Doc Number: TNM-U-E-0089 ISSUE 2.2 Page 20
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