SimPure Membrane Solutions MS18 User manual

Who we are
.Membrane Solutions®is a puri�ication brand based in the United
States, specializing in creating a better, healthier you through
engineered �iltration and advanced puri�ication technologies.
Back to nature with clean water and fresh air. Membrane Solutions®
promotes the philosophy of a 'minimalist lifestyle' that is committed
to creating a clean, comfortable and healthy environment.
Membrane Solutions®designs product's to be both smart, easy to
operate, and practical in appearance and functionality.
Membrane Solutions®
products protect you, your family, our planet.
Contact Us
If you require technical assistance, please contact our support engineers,
who will be pleased to assist you.
3320W Valley HWY NorthSte D108
Auburn WA 98001
Phone: [phone]
Email: [email protected]
Membrane Solutions Corp
3320W Valley HWY NorthSte D108
Auburn WA 98001
MS18 Air Puri�ier
PART NUMBER: HERAP007
Please retain owner's manual for future reference
.
.
.
®
®

Overview
Getting Started
Introduction
System features
Membrane Solutions®
contact details
Health& Safety
Warnings & Cautions
Operating Guidelines
Installation Guide
System Contents
Start-up
Turning on the Puri�ier
Operation Guide
Operation Guide
Mode Selection
Filter Replacement
Troubleshooting Guide
Warranty
114
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Notes:

Warranty
Membrane Solutions®warrants to the customer that its residential air
puri�iers will be free from defects in material and workmanship under
normal use and service for a period of 1 year. We will replace or repair
any part of the Membrane Solutions®air puri�ier that we �ind to be
defective in operation due to faulty materials or workmanship within
one year since the date of the original purchase. Used replaceable �ilter
cartridges are excluded.
General Conditions
Membrane Solutions®obligation to the customer under these warranties
shall be limited, at its option, to replacement or repair of items covered
by these warranties. Prior to return or repair of covered items, the
customer must obtain a return goods authorization number from
Membrane Solutions®and, at Membrane Solutions®option, return the
item with freight prepaid by the customer.
Damage to any part of this system because of misuse, misapplication,
negligence, alteration, accident, installation, or operation contrary to
our instructions, this warranty does not cover incompatibility with
accessories not installed by Membrane Solutions®, or damage caused
by freezing,�lood, �ire, or Acts of God. In all such cases, regular charges
will apply.This limited warranty does not include service to diagnose a
claimed malfunction in this unit. This warranty is void if the claimer is
not the original purchaser of the unit or if the unit is not operated
under normal operating conditions. We assume no warranty liability
in connection with this system other than that speci�ied herein.
This warranty is in lieu of all other warranties, expressed or implied,
including warranties of �itness for a particular purpose.
Membrane Solutions®liability hereunder shall not exceed the cost
of the product. Under no circumstances will Membrane Solutions®
be liable for any incidental or consequential damages or for any other
loss, damage or expense of any kind, including loss of use,arising in
connection with the installation or use or inability to use the covered
items. These warranties are governed by the laws of the state of
Washington, USA, and may change at any time without notice.
Getting Started
Introduction
Thank you for purchasing the Membrane Solutions®MS18 Air Puri�ier,
delivering clean and healthy air for you and your home or of�ice. Please
contact us for the latest product information, including operator
manuals, videos, support materials, and where to purchase items.
.
The MS18 is a durable piece of equipment,with
proper care it will last for many years.This
owner's handbook outlines the installation,
operation, and maintenance requirements to
sustain perfect product performance.
The MS18 features a Primary Filter with
Activated Carbon and H11 High-Ef�iciency
Particulate Air Filter (HEPA), capturing>99.97%
of particles with a diameter greater than or
equal to 0.3 microns.
Customer Service: [email protected]
Toll-Free Phone: [phone]
The MS18 can �ilter out impurities and particles in the air; such as
viruses, mold, dust, allergens, pollen, bacteria, dust mites, cigarette
smoke, pet dander, off-odors and unhealthy vapors.
13 2

Health & safety
Membrane Solutions®products are designed with safety in mind. However,
personnel using this device must be familiar with any potential dangers. All
safety information detailed in this handbook should be reviewed before
installing and operating this air puri�ier.
This product is not a toy; children must be supervised when
using the device. Keep packing materials out of children's reach.
The system has been designed for indoor use only. Install the air
puri�ier out of direct sunlight on a �lat, level dry, and secure
surface with average ambient room temperature.
Do not touch the power plug with wet hands. Do not use if plug
and/or power cord is damaged or the product is not working.
Do not use the device in a place with heavy moisture or smoke.
Please keep the device away from �lammable gas appliances
such as heaters or �ireplaces.
Clean the device and remove any dust from the power plug
regularly. Unplug the unit when cleaning,do not use strong
corrosive detergents of chemicals as they may damage the
surface of the device.
Do not obstruct the air inlets or outlets on the device. Do not
wash or reuse the composite �ilter – Replace it with a new �ilter.
Warnings! and Cautions! are provided; Failing to observe
these instructions could result in damage to the equipment,
associated parts, surroundings, or personal injury.
Troubleshooting Guide
Problem Possible Solution
6
The �ilter indicator
lamp is on
The air �ilter is 100%exhaustedand
requires replacement (see page 9)
7
Only the sleep
indicator lightis
on, yet the puri�ier
is still operating.
The air puri�ier is in sleep mode, push the
fan speed button to change the
operation mode, indicator lights will turn
on again.
8 Ifyour problem is
not listed
Please contact Membrane Solutions®
Customer Service
3 12

Troubleshooting Guide
Problem PossibleSolution
1
The air puri�ier
will not turn on or
respond to the
power button
Plugthe air puri�ier into an electrical
outlet andmakesure the outlet is
switchedon (ifapplicable).
Plugthe air puri�ier power adaptor into a
different electrical outlet.
2
Air�low is
signi�icantly
reduced
Make sure the �ilter has the packaging
removed (see page 9)
Press the fan button to increase fan
speed
The �ilter maybe blocked, replace theair
�ilter
3
Air Puri�ier makes
unusual noise
while the fan is on
Makesure the air puri�ier is being
operated on a hard-�lat even surface
The �ilter maybe blocked, replace theair
�ilter
The air puri�iermaybe damaged
contacted customer support
4
Unpleasant or
mustysmell coming
from thepuri�ier
Do not use in a damp or wet environment,
If air �ilter becomes damp, replace the
�ilter and move the air puri�ier unit to a
dry area
The carbon component of the �ilter maybe
exhausted, replace air �ilter.
5 Poor air
puri�ication quality
Press the fan button to increase fan
speed
Close doors andwindows while usingthe
air puri�ier
Make sure the �ilter has the packaging
removed (see page 9)
Replace �ilter
Operating Guidelines
The followingtable lists the operating parameters for this product.
Operatingthis product outside these speci�ications maycause system
performance issues andmay even leadto personal injury and void any
warranty. Please contact Membrane Solutions®for further advice and
support.
Operating Parameters
Model Membrane Solutions®
MS18
Rated Voltage 120 V ~ 60 Hz
Rated Power 81 Watts
Clean air delivery rate
(CADR) 110 CFM (187 m3
/h)
Noise level 59 dB (A)
Dimensions
9.4 x7 x20.2 Inches
(240 x 178 x512 mm)
Operational weight 7.9 Ib (3.6 kg)
Filter Element type
A single composite �ilter element
Temperature & Humidity
Operating: 32-104℉(0-40℃) 20-90%
Storage: 14-140℉(-10-60℃) 20-90%
The above performance index data is obtained in a third-party
laboratory according to the international ANSI/AHAM AC-1-2006,
with speci�ic smoke particles or gaseous pollutants as the target
pollutants.
11 4

Installation guide
System Contents
Your Membrane Solutions®MS18 Air Puri�ier was carefully assembled,
packaged,and shipped complete with all the parts you should require.
Unsure about something? Is there a problem?
Please contact Membrane Solutions®via our service email
or toll-free number.
Customer Service: [email protected]
Toll-Free Phone: [phone]
Step 4
Place the new�ilter into the air puri�ier
making sure it is facing the correct direction.
Air�low travels from outside to the center of
the unit.Reinstall the rear cover
After replacingthe �ilter, plug the power cord
back into an electrical outlet, then hold down
the �ilter button for 3 seconds to reset the
�iltertimer, the indicator light will go out
showing the reset was successful.
(See Page 8).
Replacement Filter Part Number
Part No.Description
HERAPF007 Single composite �ilter element
510
Please contact our customer service for purchase options:
Customer Service: [email protected]
Toll-Free Phone: [phone]
5.Primary Filter with Activated Carbon

Filter Replacement
Step 1
Press the power button to turn the air
puri�ier off, unplugthe power cordfrom
the electrical outlet.
Removethe rear cover of the air puri�ier
andremovethe exhaustedcomposite �ilter
element.
Step 2
Clean out any remainingdust, dirt, or lint
inside thepuri�ier usinga vacuum hose or
dry cloth.
DO NOT use water or liquids to clean the
puri�ier.
Step 3
Remove any packing from the new�ilter
element andtake notice ofthe inwardand
outwardsides ofthe �ilter element.
Refer to the new�ilter instructions for the
direction of air�low.
Commissioning the system
Step 1
Before usingthe air puri�ier for the �irst
time, open the rear cover and remove the
composite �ilter. Make sure to remove any
packagingfrom the �ilter element, or the
product will not function correctly.
Step 2
Plug the air puri�ier power pluginto an
electrical outlet
The puri�ier should nowbe in standby
mode
Step 3
Pushthe power button once to turn theair
puri�ier on
The puri�ier should nowbe in operating
mode
9 6

Operating Guide
Control Panel
Power Button
Press the Power button to put air puri�ier
into operating mode.
Press the power button a secondtime to stop
the air puri�ier andplace it into standby
mode.
Fan Speed
Press Fan button repeatedly to cycle through the
different speed settings.
1/Sleep – Low speed
2 – Medium speed
3 – High Speed
The corresponding fan speed indicator
light will display the current fan speed.
Sleep mode
Press the sleep button to put the unit into
Sleep Mode. In this mode the fan is at its
lowest/quietest setting. Also, only the Sleep
and Power buttons are illuminated to help keep
the room dark.
Timer
Press the timer button after power-on to set the
timed auto-off feature.Repeatedly press the
timer button to cycle through the preset
auto-off times of 2, 4 or 8 hours,the corresponding
indicator light will display the selected auto-off
time setting.
Filter Reset
When the total run hours of the air puri�ier reaches
1000hours, the indicator will light up to replace
the �ilter. After the replacement is completed (see
page 9), press and hold the �ilter reset button for
3 seconds until the indicator light is off, the �ilter
timer function is now reset.
7 8
Night light
Press the night light button to turn on the night
light.
Press the night light button a second time to
turn off the night light.
Actual lifespan of the �ilter may vary depending on the amount of dust,
smoke, humidity, and the concentration of other airborne particles and
vapors in the air.

Operating Guide
Control Panel
Power Button
Press the Power button to put air puri�ier
into operating mode.
Press the power button a secondtime to stop
the air puri�ier andplace it into standby
mode.
Fan Speed
Press Fan button repeatedly to cycle through the
different speed settings.
1/Sleep – Low speed
2 – Medium speed
3 – High Speed
The corresponding fan speed indicator
light will display the current fan speed.
Sleep mode
Press the sleep button to put the unit into
Sleep Mode. In this mode the fan is at its
lowest/quietest setting. Also, only the Sleep
and Power buttons are illuminated to help keep
the room dark.
Timer
Press the timer button after power-on to set the
timed auto-off feature.Repeatedly press the
timer button to cycle through the preset
auto-off times of 2, 4 or 8 hours,the corresponding
indicator light will display the selected auto-off
time setting.
Filter Reset
When the total run hours of the air puri�ier reaches
1000hours, the indicator will light up to replace
the �ilter. After the replacement is completed (see
page 9), press and hold the �ilter reset button for
3 seconds until the indicator light is off, the �ilter
timer function is now reset.
7 8
Night light
Press the night light button to turn on the night
light.
Press the night light button a second time to
turn off the night light.
Actual lifespan of the �ilter may vary depending on the amount of dust,
smoke, humidity, and the concentration of other airborne particles and
vapors in the air.

Filter Replacement
Step 1
Press the power button to turn the air
puri�ier off, unplugthe power cordfrom
the electrical outlet.
Removethe rear cover of the air puri�ier
andremovethe exhaustedcomposite �ilter
element.
Step 2
Clean out any remainingdust, dirt, or lint
inside thepuri�ier usinga vacuum hose or
dry cloth.
DO NOT use water or liquids to clean the
puri�ier.
Step 3
Remove any packing from the new�ilter
element andtake notice ofthe inwardand
outwardsides ofthe �ilter element.
Refer to the new�ilter instructions for the
direction of air�low.
Commissioning the system
Step 1
Before usingthe air puri�ier for the �irst
time, open the rear cover and remove the
composite �ilter. Make sure to remove any
packagingfrom the �ilter element, or the
product will not function correctly.
Step 2
Plug the air puri�ier power pluginto an
electrical outlet
The puri�ier should nowbe in standby
mode
Step 3
Pushthe power button once to turn theair
puri�ier on
The puri�ier should nowbe in operating
mode
9 6

Installation guide
System Contents
Your Membrane Solutions®MS18 Air Puri�ier was carefully assembled,
packaged,and shipped complete with all the parts you should require.
Unsure about something? Is there a problem?
Please contact Membrane Solutions®via our service email
or toll-free number.
Customer Service: [email protected]
Toll-Free Phone: [phone]
Step 4
Place the new�ilter into the air puri�ier
making sure it is facing the correct direction.
Air�low travels from outside to the center of
the unit.Reinstall the rear cover
After replacingthe �ilter, plug the power cord
back into an electrical outlet, then hold down
the �ilter button for 3 seconds to reset the
�iltertimer, the indicator light will go out
showing the reset was successful.
(See Page 8).
Replacement Filter Part Number
Part No.Description
HERAPF007 Single composite �ilter element
510
Please contact our customer service for purchase options:
Customer Service: [email protected]
Toll-Free Phone: [phone]
5.Primary Filter with Activated Carbon

Troubleshooting Guide
Problem PossibleSolution
1
The air puri�ier
will not turn on or
respond to the
power button
Plugthe air puri�ier into an electrical
outlet andmakesure the outlet is
switchedon (ifapplicable).
Plugthe air puri�ier power adaptor into a
different electrical outlet.
2
Air�low is
signi�icantly
reduced
Make sure the �ilter has the packaging
removed (see page 9)
Press the fan button to increase fan
speed
The �ilter maybe blocked, replace theair
�ilter
3
Air Puri�ier makes
unusual noise
while the fan is on
Makesure the air puri�ier is being
operated on a hard-�lat even surface
The �ilter maybe blocked, replace theair
�ilter
The air puri�iermaybe damaged
contacted customer support
4
Unpleasant or
mustysmell coming
from thepuri�ier
Do not use in a damp or wet environment,
If air �ilter becomes damp, replace the
�ilter and move the air puri�ier unit to a
dry area
The carbon component of the �ilter maybe
exhausted, replace air �ilter.
5 Poor air
puri�ication quality
Press the fan button to increase fan
speed
Close doors andwindows while usingthe
air puri�ier
Make sure the �ilter has the packaging
removed (see page 9)
Replace �ilter
Operating Guidelines
The followingtable lists the operating parameters for this product.
Operatingthis product outside these speci�ications maycause system
performance issues andmay even leadto personal injury and void any
warranty. Please contact Membrane Solutions®for further advice and
support.
Operating Parameters
Model Membrane Solutions®
MS18
Rated Voltage 120 V ~ 60 Hz
Rated Power 81 Watts
Clean air delivery rate
(CADR) 110 CFM (187 m3
/h)
Noise level 59 dB (A)
Dimensions
9.4 x7 x20.2 Inches
(240 x 178 x512 mm)
Operational weight 7.9 Ib (3.6 kg)
Filter Element type
A single composite �ilter element
Temperature & Humidity
Operating: 32-104℉(0-40℃) 20-90%
Storage: 14-140℉(-10-60℃) 20-90%
The above performance index data is obtained in a third-party
laboratory according to the international ANSI/AHAM AC-1-2006,
with speci�ic smoke particles or gaseous pollutants as the target
pollutants.
11 4

Health & safety
Membrane Solutions®products are designed with safety in mind. However,
personnel using this device must be familiar with any potential dangers. All
safety information detailed in this handbook should be reviewed before
installing and operating this air puri�ier.
This product is not a toy; children must be supervised when
using the device. Keep packing materials out of children's reach.
The system has been designed for indoor use only. Install the air
puri�ier out of direct sunlight on a �lat, level dry, and secure
surface with average ambient room temperature.
Do not touch the power plug with wet hands. Do not use if plug
and/or power cord is damaged or the product is not working.
Do not use the device in a place with heavy moisture or smoke.
Please keep the device away from �lammable gas appliances
such as heaters or �ireplaces.
Clean the device and remove any dust from the power plug
regularly. Unplug the unit when cleaning,do not use strong
corrosive detergents of chemicals as they may damage the
surface of the device.
Do not obstruct the air inlets or outlets on the device. Do not
wash or reuse the composite �ilter – Replace it with a new �ilter.
Warnings! and Cautions! are provided; Failing to observe
these instructions could result in damage to the equipment,
associated parts, surroundings, or personal injury.
Troubleshooting Guide
Problem Possible Solution
6
The �ilter indicator
lamp is on
The air �ilter is 100%exhaustedand
requires replacement (see page 9)
7
Only the sleep
indicator lightis
on, yet the puri�ier
is still operating.
The air puri�ier is in sleep mode, push the
fan speed button to change the
operation mode, indicator lights will turn
on again.
8 Ifyour problem is
not listed
Please contact Membrane Solutions®
Customer Service
3 12