
Warranty Information
LIMITED WARRANTIES. The following limited warranties give you specific legal rights. You may
have others, which vary from state/jurisdiction to state/jurisdiction.
Hardware Limited Warranty. SKYPATROL warrants that the Product shall be free from defects in
materials and workmanship and will substantially conform to SKYPATROL’s applicable published
specifications for the Products for a period of one (1) year from the date of original purchase. THIS
WARRANTY IS VOID IF THE PRODUCT CASING IS OPENED BY ANYONE OTHER THAN A
SKYPATROL AUTHORIZED SERVICE FACILITY. The warranty set forth in this paragraph shall not
apply to the Software.
Software Limited Warranty. The Software is licensed and not sold. Its use is governed by the
provisions of the applicable End User License Agreement (“EULA”), if any, included with the
Software. In the absence of a separate EULA included with the Software providing different limited
warranty terms, exclusions, and limitations, the following terms and conditions shall apply.
SKYPATROL warrants that the Software will substantially conform to the applicable published
specifications for the Software for a period of ninety (90) days from the date of valid activation.
SKYPATROL does not warrant that the operation of the Software will be error-free or uninterrupted or
that the Software functions will meet your requirements or that all defects in the Software will be
corrected. THIS WARRANTY IS VOID IF YOU BREACH THE SOFTWARE LICENSE SET FORTH
ABOVE.
WARRANTY REMEDIES. SKYPATROL’s sole liability and your exclusive remedy under the
warranties set forth above shall be, at SKYPATROL’s option, to repair or replace any Product or
Software that fails to conform to such warranty (“Nonconforming Product”), or refund the purchase
price paid by you for any such Nonconforming Product, upon your return of any Nonconforming
Product to SKYPATROL or, if you purchased the Product from an Authorized Distributor, to such
Authorized Distributor, in accordance with SKYPATROL’s or such Authorized Distributor’s standard
return material authorization procedures. The foregoing notwithstanding SKYPATROL will not pay for
(i) costs of installation or removal, (ii) costs of product set-up or adjustment, or (iii) shipping or related
charges of returning the Product for repair, regardless of whether the repair is covered by the Limited
Warranty set forth above. You must pay for shipment of the Product to the nearest SKYPATROL
Authorized Service Facility and, if the warranty claim is valid, SKYPATROL will pay for shipment of
the repaired or replaced Product back to you. You must provide a purchase receipt or other proof of
the date of original purchase before warranty service will be rendered. All replaced parts and
products, and products on which a refund is made, become the property of SKYPATROL. Unless
prohibited by law, new or reconditioned parts and Products may be used in the performance of
warranty service. Repaired or replaced parts and Products are warranted for the remainder of the
original limited warranty period. You will be charged for the repair or replacement of the Product made
after the expiration of the warranty period.
WARRANTY EXCLUSIONS AND DISCLAIMER. The preceding warranties are conditioned upon
submission of a purchase receipt or other proof of the date of original purchase and the preceding
warranties shall not apply to, and SKYPATROL shall not be responsible for: (1) damage, failure or
malfunction caused by or attributable to acts of God, lightning or other incidence of excess voltage or
current, fresh or salt water immersion or spray, abuse, neglect, accident, misuse, alteration, cosmetic
damage or any other occurrence beyond the reasonable control of SKYPATROL; (2) the Products
and Software if they are not properly and correctly installed, configured, interfaced, maintained,
stored, and operated in accordance with the relevant operator's manual and specifications; (3)
Services not provided by SKYPATROL; (4) the combination or utilization of the Product or Software
with accessories, products, information, data, systems, devices or ancillary or peripheral equipment
not made, supplied or specified by SKYPATROL; (5) the operation of the Product or Software under
any specification other than, or in addition to, the standard specifications for the Product or Software;
(6) the Product and Software if the serial number has been removed or defaced; (7) any repairs other
than those provided by a SKYPATROL Authorized Service Facility; (8) consumable parts (e.g.,
batteries and fuses); (9) the unauthorized modification or use of the Product or Software; (10) use of
the Product without a valid license for the Software; or (11) any shipment of the Product (claims must
be presented to the carrier).