SmartRG SR655AC User manual

/ Gateway User Manual
Model: SR655ac
Release 1.3 July 2017
Firmware Version: 1.0.0.76
501 SE Columbia Shores Boulevard, Suite 500
Vancouver, Washington 98661 USA
[phone] / smartrg.com

Table of Contents
Welcome! 4
Purpose & Scope 4
Intended Audience 4
Getting Assistance 4
Copyright and Trademarks 4
Disclaimer 4
Getting Familiar with your Gateway 5
LED Status Indicators 5
Connections 6
External Buttons 7
2.4GHz and 5GHz Buttons 7
Reset Button 7
Installing your SR655ac Gateway 8
Logging in to your Gateway's UI 9
Device Info 10
Summary 10
WAN 11
Statistics 12
LAN 12
WAN Service 12
xTM 13
xDSL 14
Route 19
ARP 20
DHCP 21
CPU & Memory 22
Advanced Setup 23
Layer2 Interface 23
ATM Interface 23
PTM Interface 26
ETH Interface 28
WAN Service 28
PPP over Ethernet WAN Service 30
IP over Ethernet WAN Service 38
Bridging 47
USB Mobile Service 50
VPN 54
L2TP Client Configuration 54
PPTP Client 57
Ethernet Mode 60
LAN 61
IPv4 Autoconfig 61
IPv6 Autoconfig 64
LocalVLAN Setting 67
NAT 68
Virtual Servers 68
Port Triggering 70
DMZ Host 72
ALG 73
Multi NAT 73
Security 74
IP Filtering - Outgoing 74
IP Filtering - Incoming 76
MAC Filtering 77
Parental Control 79
Time Restriction 79
Url Filter 81
Quality of Service 82
Quality of Service 82
QoS Queue 83
QoS Classification 85
QoS Port Shaping 87
Routing 88
Default Gateway 88
Static Route 89
Policy Routing 90
RIP 91
DNS 92
DNS Server 92
Dynamic DNS 93
DNS Config 94
DSL 94
DSL Bonding 96
UPnP 97
DNS Proxy 97
Print Server 98
DLNA 99
Storage Service 99
Storage Device Info 99
User Accounts 100
Interface Grouping 101
IP Tunnel 103
IPv6inIPv4 104
IPv4inIPv6 104
IPSec 105
Certificate 108
Local 108
Trusted CA 111
Power Management 111
Multicast 111
Managing group exception lists 114
Wireless 115
Basic 115
Security 117
Open and Shared Authentication 118
802.1X Authentication 119
WPA2 and Mixed WPA2/WPA Authentication 120
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Table of Contents
WPA2-PSK and Mixed WPA2/WPA-PSK
Authentication 121
MAC Filter 122
Wireless Bridge 124
Advanced 124
Station Info 128
Wifi Insight 128
Site Survey 130
Channel Statistics 131
Metrics 132
Voice 134
VoIP Status 134
SIP Basic Setting 134
SIP Advanced Setting 137
SIP Star Code Setting 142
SIP Extra Setting 142
SIP Debug Setting 144
Diagnostics 146
Diagnostics 146
Ethernet OAM 147
Diagnostic Tools 150
Ping 150
Traceroute 151
Start / Stop DSL 151
Management 153
Settings 153
Backup 153
Update 154
Auto Update 154
Restore Default 155
System Log 155
Security Log 157
SNMP Agent 158
Management Server 159
TR-069 159
STUN Config 161
XMPP Connection 163
Internet Time 165
Access Control 165
Passwords 166
Access List 166
Services Control 167
Logout Timer 168
Update Software 169
Reboot 169
Logout 171
Appendix: FCC Statements 172
FCC Interference Statement 172
FCC Radiation Exposure Statement 172
FCC - PART 68 173
Ringer Equivalency Number Statement 173
IC CS-03 statement 173
Canada Statement 173
5GHz 174
Revision History 175
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Welcome!
Thank you for purchasing this SmartRG product.
SmartRG offers solutions that simplify the complex Internet ecosystem. Our solutions include hardware, software, applications,
enhanced network insights, and security delivered via a future-proof operating system. Based in the USA, SmartRG provides local,
proactive software development and customer support. We proudly offer the best, most innovative broadband gateways available.
Learn more at www.SmartRG.com.
Purpose & Scope
This Gateway User Manual provides SmartRG customers with installation, configuration and monitoring information for the SR655ac
gateway.
Intended Audience
The information in this document is intended for Network Architects, NOC Administrators, Field Service Technicians and other
networking professionals responsible for deploying and managing broadband access networks. Readers of this manual are assumed to
have a basic understanding of computer operating systems, networking concepts and telecommunications.
Getting Assistance
Frequently asked questions are provided at the bottom of the Subscribers page of the SmartRG Web site.
Subscribers: If you require further help with this product, please contact your service provider.
Service providers: if you require further help with this product, please open a support request.
Copyright and Trademarks
Copyright © 2017 by SmartRG, Inc. Published by SmartRG, Inc. All rights reserved.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system,
translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
photocopying, manual, or otherwise, without the prior written permission of SmartRG, Inc.
Disclaimer
SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither
does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to
any products described herein without notice. This publication is subject to change without notice.
Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective
owners.

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Getting Familiar with your Gateway
This section contains a quick description of the gateway's lights, ports, and buttons to help you get familiar with the SR655ac model.
LED Status Indicators
The indicator lights (LEDs) on the front of the SR655ac gateway
can help you understand the state of your gateway.
Legend: Green
Green
Blinking Red Lt. Blue Lt. Blue Blinking Dk Blue Dk. Blue Blinking
LED Action Explanation
All LEDs
except those
listed below
Feature enabled &/or working correctly
Data being transferred
POWER Device in CFE mode
Device powered on and ready for use
DSL For VDSL only /WAN service (Single Line - Inner or
Outer Pair)
For VDSL only WAN service (Bonded Line)
DSL line 0acquiring sync
DSL line 0(inner pair) connected DSL Line 0 (Inner pair) is active; DSL line 1 (Outer pair) is not
active.
DSL line 1(outer pair) acquiring sync and
connected
DSL Line 1 (Outer pair) is active; DSL line 0 (Inner pair) is not
active
DSL connected Both DSL lines connected
DSL down By default, this LED will blink when the DSL connection goes
down. You can modify this setting on the Advanced Settings > DSL
page.
Not lit No lines connected
Note: This LEDmay flash green briefly on startup.
INTERNET DSL sync acquired and gateway on line
Data being transferred
Internet authentication / connection has failed

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Connections
Below is an illustration of the connectors located on the back of the SR655ac gateway.
WAN
RJ11
DSL USB
RESET
DC/
IN
LAN 1-4PHONE 1
3G
USB Data
Card / LTE
On/Off
RJ45
PHONE 2
Phone 1
Phone 2
1
2
3
The ports depicted above, and the buttons and ports located on the left side of the gateway, are described below.
Feature Description
Rear panel
DSL This grey RJ11 port is used to connect your gateway to an Internet provider via a DSL service.
Phone 1 - 2 These grey RJ11 ports can be used to connect your gateway to an Internet provider via a telephone line.
LAN 1 - 4 The yellow RJ45 ports can be used to connect client devices such as computers and printers to your gateway.
WAN The blue RJ45 port is used to hard-wire your gateway to another network device.
For models with both WAN and DSL ports, when your Internet connection is via DSL, you can configure the WAN port to
function as an additional LAN port. For detailed instructions, see the Ethernet Configuration section of this manual.
USB 1 Can transfer data, act as a printer interface, and handle a 3G accessory.
Power Use only the power supply included with your gateway. Intended for indoor use only.
Left side

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Feature Description
On/Off Power switch.
USB2 Can transfer data, act as a printer interface, and handle a 3G accessory.
5GHz Enables or disables the 5GHZ wireless function.
2.4GHz Enables or disables the 5GHZ wireless function.
External Buttons
Smart RG gateways provide push-button controls on the exterior for critical features. These buttons provide a convenient way to
toggle the Wi-Fi radio on and off or reset the gateway. These controls are described below.
2.4GHz and 5GHz Buttons
Note: On early production units of the SR655ac gateway, these buttons are labeled WiFi (instead of 2.4 GHz) and WPS (instead of 5
GHz).
These buttons are located on the left side of the gateway and control the Wi-Fi radio functions.
To turn a wireless radio on or off, press the related button briefly (1-2 seconds). For example, to turn the 2.4 GHz radio on or off,
press the 2.4GHz button for 1-2 seconds.
To enable WPS, press the related button and hold it for 4-6 seconds.
Reset Button
The Reset button is a small hole in the back of the gateway with the actual button mounted beneath the surface. This style of push-
button prevents the gateway from being inadvertently reset during handling.
Warning: Do not press the Reset button unless you are sure that you want to clear the current settings.
To reset your gateway, use a fine wire (such as a paper clip) to press the button for 7-10 seconds and release. The factory default
settings are restored.

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Installing your SR655ac Gateway
1. Locate the splitter cable that is included with your SmartRG gateway. It has three parts.
2. Connect the splitter as follows:
a. Connect the DSL port of the gateway and the Modem port of the splitter with a telephone cable
b. Connect the phone to the phone port of the splitter with a telephone cable
c. Connect the incoming line to the Line port of the splitter.
3. Connect the LAN port of the gateway to the network card of the PC using an Ethernet cable.
4. Plug the power adapter to the wall outlet and then connect the other end of it to the Power port of the gateway.
5. Turn on the unit by pressing the On/Off button on the side of the gateway.
Note: If you use 3G WAN service, connect the 3G USB data card to a USB port of the gateway. If you use the Ethernet uplink, connect
to the WAN interface using an Ethernet cable. You cannot use the xDSL uplink, 3G WAN service, and Ethernet uplink at the same
time.
Your gateway is now automatically being set up to connect to the Internet. This process may take a few minutes to complete before
you can begin using your Internet applications (browser, email, etc.).
If you are unable to connect to the Internet, confirm that all cable connections are in place and the router’s power is turned on.

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Logging in to your Gateway's UI
To configure the SmartRG SR655ac gateway's settings, access the gateway's embedded UI.
1. Open a Web browser on your computer.
2. In the address field, enter http://192.168.1.1 (the default IP address of the DSL gateway). The login page appears.
3. Enter the user name and password. The default user name and password of the super user are admin and admin. The
username and password of the common user are user and user. It is recommended that you change these default
values after logging in to the DSL gateway for the first time.
4. Click OK. The gateway status page appears.
5. To view the log for this gateway, click View log at the bottom of the page. The log appears in a separate window.
6. To log into the GUI, at the bottom of the page, click Manage gateway (advanced). The gateway interface appears,
showing the Device Info summary page.

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Device Info
In this section, you can view data about your gateway and network, and configure DHCP, ARP, and WAN interfaces.
Summary
On this page, you can view device such as the board ID, software and voice service version, and information about your WAN
connection such as the upstream rate and the LAN address.
When you log into the gateway GUI, the Device Info summary page appears.
You can also reach this page by clicking Device Info >Summary in the left navigation menu.

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WAN
The WAN status screen provides a high level overview of the connection between your Internet Service Provider and your gateway
device. The WAN interface can physically be DSL or Ethernet and supports a number of Layer 2 and later configuration options
covered later in this document.
In the left navigation bar, click Device Info >WAN. The following page appears.
The fields on this page are defined below.
Field Name Description
Interface The connection interface (Layer 2 interface) through which the gateway handles the traffic.
Description The service identifier such as pppoe_0_1_1.35.
Type The service type. Options are PPPoE,IPoE, and Bridge.
VlanMuxId The VLAN ID. Options are Disabled or 0-4094.
IPv6 The state of IPv6. Options are Enabled,Disabled, and N/A.
Igmp Pxy The state of the IGMP proxy. Options are Enabled,Disabled, and N/A.
Igmp Src Enbl The state of the IGMP source. Options are Enabled and Disabled.
MLD Pxy The state of the MLD proxy. Options are Enabled,Disabled, and N/A.
MLD Src Enable The state of the MLD source. Options are Enabled,Disabled, and N/A.
NAT The state of NAT. Options are Enabled and Disabled.
Firewall The state of the Firewall. Options are Enabled and Disabled.
Status The status of the WAN connection. Options are Disconnected,Unconfigured,Connecting, and Connected.
IPv4 Address The obtained IPv4 address.
IPv6 Address The obtained IPv6 address.

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Statistics
In this section, you can view network interface information for LAN, WAN Service, xTM and DSL. Data is updated at 15-minute
intervals.
LAN
On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your
gateway. All local LAN Ethernet ports, Ethernet WAN ports and wireless interfaces are included.
In the left navigation bar, click Device Info >Statistics. The Statistics - LAN page appears.
To reset these counters, click Reset Statistics near the bottom of the page.
The fields on this page are defined below.
Field Name Description
Interface Available LAN interfaces. Options are ETH1 -ETH4,ETHWAN,5GHz Band, and 2.4 GHz Band.
Received &Transmitted columns
Bytes The total number of packets in bytes.
Pkts The total quantity of packets.
Errs The total quantity of error packets.
Drops The total quantity of dropped packets.
WAN Service
On this page, you can view the received and transmitted bytes, packets, errors and drops for each WAN interface for your gateway.
All WAN interfaces configured for your gateway are included.
In the left navigation bar, click Device Info >Statistics >WAN Service. The Statistics - WAN page appears where you can view
detailed information about the status of your WAN.
To reset the counters, click Reset Statistics near the bottom of the page.

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The fields on this page are defined below.
Field Name Description
Interface Available WAN interfaces.
Description The service description. Options are pppoe,ipoe, and b, followed by the identifier for each service.
Received &Transmitted columns
Bytes The total number of packets in bytes.
Pkts The total quantity of packets.
Errs The total quantity of error packets.
Drops The total quantity of dropped packets.
xTM
On this page, you can view the ATM/PTM statistics for your gateway. All WAN interfaces configured for your gateway are included.
In the left navigation bar, click Device Info >Statistics >xTM. The Interface Statistics page appears.
To reset these counters, click Reset near the bottom of the page.
The fields on this page are defined below.
Field Name Description
Port Number Statistics for Port 1, or both ports if Bonded.
In Octets Total quantity of received Octets.
Out Octets Total quantity of transmitted Octets.

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Field Name Description
In Packets Total quantity of received Packets.
Out Packets Total quantity of transmitted Packets.
In OAM Cells Total quantity of received OAM Cells.
Out OAM Cells Total quantity of transmitted OAM Cells.
In ASM Cells Total quantity of received ASM Cells.
Out ASM Cells Total quantity of transmitted ASM Cells.
In Packet Errors Total quantity of received Packet Errors.
In Cell Errors Total quantity of received Cell Errors.
xDSL
On this page, you can view the DSL statistics for your gateway. All xDSL (VDSL or ADSL) interfaces configured for your gateway are
included. The terms and their explanations are derived from the relevant ITU-T standards and referenced accordingly.

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1. In the left navigation menu, click Device Info >Statistics >xDSL. The following page appears.
2. In the Bonding Line Selection field, select the line for which you want to view statistics or to run an xDSL Bit Error
Rate (BER) test that determines the quality of the xDSL connection. Options are line 0 and line 1.
3. To run an xDSL (BER) test, follow the instructions in "Running xDSL (BER) tests".
4. To reset the counters, click Reset Statistics near the bottom of the page.

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The fields on this page are defined below.
Field Name Description
Synchronized Time Time when the last synchronization was performed.
Number of
Synchronizations
Number of synchronizations performed.
Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc.
Traffic Type Connection type. Options are ATM,PTM and ETH.
Status Status of the connection. Options are Up,Disabled,NoSignal, and Initializing.
Link Power State Current link power management state (e.g., L0, L2, L3).
Downstream and Upstream columns
Line Coding (Trellis) State of the Trellis Coded Modulation. Options are On and Off.
SNR Margin (0.1 db) Signal-to-noise ration margin (SNRM) is the maximum increase (in dB) of the received noise power, such
that the modem can still meet all of the target BERs over all the frame bearers. [2]
Attenuation (0.1 db) Signal attenuation is defined as the difference in dB between the power received at the near-end and
that transmitted from the far-end. [2]
Output Power (0.1 dBm) Transmit power from the gateway to the DSL loop relative to one Milliwatt (dBm).
Attainable Rate (Kbps) Typical obtainable sync rate, i.e., the attainable net data rate that the receive PMS-TC and PMD
functions are designed to support under the following conditions:
lSingle frame bearer and single latency operation.
lSignal-to-Noise Ratio Margin (SNRM) to be equal or above the SNR Target Margin.
lBER not to exceed the highest BER configured for one (or more) latency paths.
lLatency not to exceed the highest latency configured for one (or more) latency paths.
lAccounting for all coding gains available (e.g., trellis coding, RS FEC) with latency bound.
lAccounting for the loop characteristics at the instant of measurement. [2]
PhyR Status (Visible only for gateways connected via DSL) Physical Layer Retransmission feature status. Options are
Inactive and Active.
G. inp Status (Visible only for gateways connected via DSL) Status of video data retrieval from the buffer. Options are
Inactive and Active.
Rate (Kbps) Current net data rate of the xDSL link. Net data rate is defined as the sum of all frame bearer data rates
over all latency paths. [2]
Downstream and Upstream columns for DSL-specific fields only
B (# of bytes in Mux Data
Frame)
Nominal number of bytes from frame bearer #n per Mux Data Frame at Reference Point A in the current
latency path.
M (# of Mux Data Frames
in FEC Data Frame
Number of Mux Data Frames per FEC Data Frame in the current latency path.
T (Mux Data Frames over
sync bytes)
Ratio of the number of Mux Data Frames to the number of sync bytes in the current latency path.
R (# of check bytes in FEC
Data Frame)
Number of Reed Solomon redundancy bytes per codeword in the current latency path. This is also the
number of redundancy bytes per FEC Data Frame in the current latency path.

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Field Name Description
S (ratio of FEC over PMD
Data Frame length)
Ratio of FEC over PMD Data Frame length.
L (# of bits in PMD Data
Frame)
Number of bits from the latency path included per PMD.
D (interleaver depth) Interleaving depth in the current latency path.
Delay (msec) PMS-TC delay in milliseconds of the current latency path (or the lowest latency path when running dual-
latency paths).
INP (DMT symbol) Input level for DMT-managed DSL environments.
OH Frames Number of xDSL OH Frames transmitted/received.
OH Frame Errors Number of xDSL OH Frames transmitted/received with errors.
(End of DSL-specific field group)
Super Frames Number of xDSL Super Frames transmitted/received.
Super Frame Errors Number of xDSL Super Frames transmitted/received with errors.
RS Words Number of Reed-Solomon-based Forward Error Correction (FEC) codewords transmitted/received.
RS Correctable Errors Number of Reed-Solomon-based FEC codewords received with errors that have been corrected.
RS Uncorrectable Errors Number of Reed-Solomon-based FEC codewords received with errors that were not correctable.
RS Codewords Received (Visible only for gateways connected via DSL) Total number of Reed-Solomon Codewords received.
RS Codewords Corrected (Visible only for gateways connected via DSL) Total number of Reed-Solomon Codewords corrected.
RS Codewords
Uncorrected
(Visible only for gateways connected via DSL) Total number of Reed-Solomon Codewords Uncorrected
HEC Errors Count of ATM HEC errors detected. As per ITU-T G.992.1 and G.992.3, a1-byte HEC is generated for each
ATM cell header. Error detection is implemented as defined in ITU-T I.432.1 with the exception that any
HEC error shall be considered as a multiple bit error, and therefore, HEC Error Correction is not
performed. [1],[2]
OCD Errors Total number of Out-of-Cell Delineation errors. ATM Cell delineation is the process which allows
identification of the cell boundaries. The HEC field is used to achieve cell delineation. [4] An OCD Error is
counted when the cell delineation process transitions from the SYNC state to the HUNT state. [2]
LCD Errors Total number of Loss of Cell Delineation errors. An LCD Error is counted when at least one OCD error is
present in each of four consecutive overhead channel periods and SEF (Severely Errored Frame) defect is
present. [2]
Total Cells Total number of cells (OAM and Data cells) transmitted/received.
Data Cells Total number of data cells transmitted/received.
Bit Errors Total number of Idle Cell Bit Errors in the ATM Data Path. [3]
Total ES Total number of Errored Seconds. This parameter is a count of 1-second intervals with one or more CRC-8
anomalies. [4]
Total SES Total number of Severely Errored Seconds. An SES is declared if, during a 1-second interval, there are 18
or more CRC-8 anomalies in one or more of the received bearer channels, LOS (Loss of Signal) defects, SEF
(Severely Errored Frame) defects, or LPR (Loss of Power) defects. [4]

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Field Name Description
Total UAS Total number of Un-Aavailable Seconds.
This is a count of 1-second intervals for which the xDSL line is unavailable. The xDSL line becomes
unavailable at the onset of 10 contiguous SESs (included in the unavailable time).
Once unavailable, the xDSL line becomes available at the onset of 10 contiguous seconds with no SESs
(excluded from unavailable time). [4]
References
[1] ITU-T Recommendation G.992.1 (1999), Asymmetric digital subscriber line (ADSL) transceivers
[2] ITU-T Recommendation G.992.3 (2005), Asymmetric digital subscriber line transceivers 2 (ADSL2)
[3] ITU-T Recommendation G.997.1 (2006), Physical layer management for digital subscriber line (DSL) transceivers
[4] ITU-T Recommendation I.432.1 (1999), B-ISDN user-network interface – Physical layer specification: General characteristics
Running xDSL (BER) tests
1. Scroll to the bottom of the page and click xDSL BER Test. The ADSL BER Test dialog box appears.
2. In the Tested Time field, select the duration in seconds and click Start. Options range from 1 second to 360 seconds.
The test transfers idle cells containing a known pattern and compares the received data with this known pattern.
Comparison errors are tabulated and displayed. To stop the test, click Stop.

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3. When the test completes, a success dialog box appears.
Note: If the BER reaches e-5, you cannot access the Internet.
Route
On this page, you can view the LAN and WAN route table information configured in your gateway for both IPv4 and IPv6
implementation.
In the left navigation bar, click Device Info >Route. The following page appears.

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The fields on this page are defined below.
Field Name Description
Destination Destination IP addresses.
Next Hop (For IPv6 only) Identifies the next server in the IPv6 path, if any.
Gateway Gateway IP address.
Subnet Mask Subnet Masks.
Flag Status of the flags.
Metric Number of hops to reach the default gateway.
Service Service type.
Interface WAN/LAN interface.
ARP
On this page, you can view the MAC address and IP address information for the devices connected to the gateway.
In the left navigation bar, click Device Info >ARP. The following page appears.