SoftBank 820SH User manual

Introduction
Thank you for purchasing SoftBank 820SH/821SH.
This guide is for SoftBank 820SH and 821SH.
.For proper handset use, read this guide beforehand.
.Keep this guide in a convenient place for reference.
.Accessible SoftBank services may vary by service area, subscription, etc.
SoftBank 820SH and 821SH are compatible with 3G network technology.
Notes
.Copying this guide in whole or part without authorization is prohibited.
.Guide content is subject to change without prior notice.
.Efforts have been made to ensure the accuracy and clarity of this guide. Please contact
Customer Service, General Information (P. 1 4 - 3 9 ) about unclear or missing information.

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1
2
3
4
5
6
7
8
9
10
11
12
13
14
Chapter Contents
At A Glance
Getting Started
Basic Operations
Calling
Messaging
Yahoo! Keitai & PC Site Browser
Digital TV
Camera & Imaging
Media Player & S! Applications
Handy Extras
Communication Services
Handset Security
Connectivity & File Backup
Handset Customization
Appendix

ii
Guide Usage Notes
Notes
Most operation descriptions are based on default settings with
handset open (P. 1 - 2 ) in Standby (P. 1 - 8 ).
Operations and results may differ by handset status.
Sample screenshots, etc. are provided for reference only.
Actual handset windows, menus, etc. may differ in appearance.
."(Japanese)" appears next to functions or applications which require
Japanese ability to use as intended.

iii
Table of Contents
Guide Usage Notes .......................... ii
Table of Contents ............................ iii
Accessories ...................................... v
Safety Precautions.......................... vi
Handset Parts ................................ 1-2
Display ........................................... 1-4
Charging Battery ........................... 1-7
Power On/Off ................................. 1-8
Keypad Lock .................................. 1-9
My Details .................................... 1-10
Mobile Manners ........................... 1-11
Security Codes ............................ 1-12
Menu Operations........................... 2-2
Multi Job ........................................ 2-3
Simple Menu .................................. 2-4
Font Size ........................................ 2-5
Standby Display Options.............. 2-6
Custom Screens............................ 2-8
Handset Responses...................... 2-9
Text Entry..................................... 2-10
User Dictionary............................ 2-15
Phone Book ................................. 2-16
Mail Groups ................................. 2-19
Data Folder .................................. 2-20
Memory Card ............................... 2-23
Additional Functions .................. 2-25
Voice Calling .................................. 3-2
Video Calling.................................. 3-4
Speed Dial ...................................... 3-5
Call Log .......................................... 3-6
Call Time & Call Cost .................... 3-7
Optional Services .......................... 3-8
Additional Functions................... 3-10
Emergency Calls ......................... 3-14
Messaging...................................... 4-2
Sending Messages ........................ 4-4
Additional Functions..................... 4-8
Incoming Messages .................... 4-10
Additional Functions................... 4-12
Handling Messages..................... 4-14
Chat Folder .................................. 4-16
Additional Functions................... 4-17
Internet Services ........................... 5-2
Yahoo! Keitai.................................. 5-3
PC Site Browser ............................ 5-4
Browsing ........................................ 5-5
Bookmarks & Saved Pages .......... 5-7
S! Quick News ............................... 5-8
S! Town & S! Loop......................... 5-9
Additional Functions................... 5-10
Digital TV........................................6-2
TV Player ........................................6-7
TV Timer .........................................6-9
Additional Functions...................6-10
Camera ...........................................7-2
Photo Camera ................................7-4
Video Camera ................................7-5
Shooting Modes ............................7-6
Editing Images...............................7-8
Printing.........................................7-11
Additional Functions...................7-12
Media Player...................................8-2
Music ..............................................8-4
Video...............................................8-6
Playlists .......................................... 8-8
Editing Video .................................8-9
S! Applications ............................8-12
Additional Functions...................8-14
Calendar & Tasks...........................9-2
Notepad ..........................................9-7
Expenses Memo ............................9-8
Voice Recorder ..............................9-9
Osaifu-Keitai®/S! FeliCa ..............9-10
Calculator.....................................9-13
1Getting Started
2Basic Operations
3Calling
4Messaging
5
Yahoo! Keitai & PC Site Browser
6Digital TV
7Camera & Imaging
8
Media Player & S! Applications
9Handy Extras

iv
Table of Contents
Alarms.......................................... 9-14
Wakeup TV................................... 9-16
Hour Minder................................. 9-18
World Clock ................................. 9-19
Stopwatch.................................... 9-20
Countdown Timer ....................... 9-21
S! Cast.......................................... 9-22
Document Viewer........................ 9-23
e-Books........................................ 9-24
Scan Barcode .............................. 9-25
Create QR Code .......................... 9-26
Scan Card .................................... 9-27
Text Scanner................................ 9-28
Additional Functions .................. 9-29
S! Friend's Status ....................... 10-2
S! Circle Talk................................ 10-5
Near Chat ..................................... 10-8
Handset Security......................... 11-2
Infrared......................................... 12-2
Bluetooth®................................... 12-6
Mass Storage............................. 12-10
Backup ....................................... 12-11
S! Addressbook Back-up (SAB).... 12-14
Phone Settings............................ 13-2
Display ......................................... 13-3
Ringtones & Sounds................... 13-5
Text Entry & Phone Book ........... 13-6
Calling .......................................... 13-7
Messaging.................................... 13-8
Yahoo! Keitai & PC Site Browser ....13-10
Digital TV ................................... 13-11
Camera & Media Player ............ 13-13
S! Applications.......................... 13-14
Handy Extras ............................. 13-15
Communication Services ......... 13-16
Connectivity .............................. 13-17
Reset .......................................... 13-18
USIM Card .................................... 14-2
Battery.......................................... 14-4
Software Update.......................... 14-5
Troubleshooting .......................... 14-6
Key Assignments ........................ 14-9
Pager Codes .............................. 14-11
Character Codes ....................... 14-12
Specifications............................ 14-18
Menu List ................................... 14-24
Index........................................... 14-30
Warranty & Service ................... 14-38
Customer Service ..................... 14-39
10 Communication Services
11 Handset Security
12 Connectivity & File Backup
13 Handset Customization
14 Appendix

v
Accessories
QBattery (SHBBH1) QUtility Software (Japanese) (Complimentary sample)
Accessories
. Use specified Charger (sold separately) only.
. For accessory-related information, please contact SoftBank Customer Center, General Information ( P. 1 4 - 3 9 ).
.Utility Software is designed exclusively for 820SH and 821SH. Download newest versions via SOFTBANK MOBILE Corp. Website (P. 1 4 - 2 2 ).
.To listen to audio, use specified Headphones (sold separately) only.

vi
Safety Precautions
.Read safety precautions before using handset.
.Observe precautions to avoid injury to self or others, or damage to property.
.SoftBank is not liable for any damages resulting from use of this product.
QSymbols
Make sure you thoroughly understand these symbols before reading on. Symbols and their meanings are described below:
Safety Precautions
Before Using Handset
aDANGER Great risk of death or serious injury from improper use
aWARNING Risk of death or serious injury from improper use
aCAUTION Risk of injury or damage to property from improper use
Prohibited Actions Compulsory Actions Attention Required
bcdef
gh
a

vii
g
Use specified battery and Charger
only (P.v, P. 1 - 7 ).
Non-specified equipment use may cause
malfunctions, electric shock or fire due to
battery leakage, overheating or bursting.
b
Do not short-circuit Charger
terminals.
Keep metal objects away from Charger
terminals. Keep handset away from jewelry.
Battery may leak, overheat, burst or ignite
causing injury. Use a case to carry battery.
b
Prevent injury from battery leakage,
breakage or fire. Do not:
.Heat or dispose of battery in fire
.Open/modify/disassemble battery
.Damage or solder battery
.Use a damaged or warped battery
.Use non-specified charger (P. 1 - 7 )
.Force battery into handset
.Charge battery near fire or sources of
heat; or expose it to extreme heat
.Use battery for other equipment
g
If battery fluid gets in eyes, do not
rub; rinse with water and consult a
doctor immediately.
Eyes may be severely damaged.
b
Do not insert foreign objects into
the handset or Charger.
Do not insert metal or flammable objects into
handset or Charger; may cause fire or
electric shock. Keep out of children's reach.
d
Keep handset out of rain or extreme
humidity.
Fire or electric shock may result.
b
Keep handset away from
liquid-filled containers.
Keep the handset and Charger away from
chemicals or liquids; fire or electric shock
may result.
b
Do not place battery or handset in
ovens, microwave ovens, etc.
Battery or other parts may leak, burst,
overheat or ignite; may cause malfunction,
accident or injury.
c
Do not disassemble or modify
handset or related hardware.
.Do not open handset or Charger; may
cause electric shock or injury. Contact
SoftBank Customer Center, Customer
Assistance for repairs.
.Do not modify handset or Charger; fire or
electric shock may result.
h
If an abnormality occurs, or water/
foreign matter is inside handset:
If handset emits an unusual sound, smoke
or odor, or if water or foreign matter is inside
it, discontinue use; may cause fire or electric
shock. Turn off handset, remove battery and
unplug AC Charger; contact SoftBank
Customer Center, Customer Assistance.
g
Keep handset off and Charger
disconnected near gas stations or
places with fire/explosion risk.
Handset use near petrochemicals
or other flammables may cause fire/
explosion; turn handset off before
using S! FeliCa at gas stations
(cancel IC Card Lock beforehand).
b
Do not subject handset or Charger
to strong shocks or impacts.
.Avoid strong shocks to AC Charger while it
is plugged into the outlet; may cause
malfunction or injury.
.Strong shocks or impacts to handset or
Charger may cause malfunction or injury.
Should handset be damaged, remove
battery then contact SoftBank Customer
Center, Customer Assistance. Discontinue
handset use; fire or electric shock may
occur.
DANGER
Handset, Battery & Charger
Battery
WARNING
Handset, Battery & Charger

viiiviii
b
Take measures to prevent
accidents.
.Do not use handset while driving; park
beforehand. Phone use while driving is
prohibited by the Road Traffic Law
(revised November 1, 2004).
.Do not use Headphones while driving or
cycling. Accidents may result.
.Moderate volume outside, especially near
road/rail crossings, etc. to avoid accidents.
b
Do not swing handset by strap.
May result in injury or breakage.
g
Turn handset power off before
boarding aircraft.
Using wireless devices aboard aircraft may
cause electronic malfunctions or endanger
aircraft operation.
g
Adjust vibration and ringtone
settings:
Users with a heart condition/pacemaker/
defibrillator should adjust handset settings
accordingly.
g
During thunderstorms, turn power
off; find cover.
There is a risk of lightning strike or electric
shock.
b
Use only the specified voltage.
Non-specified voltages may cause fire or
electric shock.
.AC Charger: AC 100V-240V Input
e
Charger care
.Do not touch with wet hands. Electric
shock may occur. b
.Pull AC Charger straight out to unplug it;
may cause malfunction or injury.
.Do not use multiple cords in one outlet;
may cause excess heat/fire.
.Do not bend, twist, pull or set objects on
cord. Exposed wire may cause fire or
electric shock.
b
Do not short-circuit Charger terminals.
May cause overheating, fire or electric
shock. Keep metal away from terminals.
g
Damaged AC Charger cord:
May cause fire or electric shock; discontinue
use and purchase a new Charger.
h
During thunderstorms:
Unplug AC Charger to avoid damage, fire or
electric shock.
g
Charger use and children:
May cause electric shock/injury; keep out of
reach.
g
.If battery does not charge properly, stop
trying. Battery may overheat, burst or
ignite.
.At signs of a battery leak, avoid fire
sources. It may catch fire or burst.
g
If there is abnormal odor, excessive
heat, discoloration or distortion,
remove battery from handset.
It may leak, overheat or explode.
Handset Charger Battery

ix
This section is based on "Guidelines on the Use of
Radio Communications Equipment such as Cellular
Telephones and Safeguards for Electronic Medical
Equipment" (Electromagnetic Compatibility
Conference, April 1997) and "Report of Investigation
of the Effects of Radio Waves on Medical
Equipment, etc." (Association of Radio Industries
and Businesses, March 2001).
g
Persons with implanted pacemaker/
defibrillator should keep handset
more than 22 cm away.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Turn handset off in crowds or trains
where persons with implanted
pacemaker/defibrillator may be near.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Observe these rules inside medical
facilities:
.Do not enter an operating room or an
Intensive or Coronary Care Unit while
carrying a handset.
.Keep handset off in hospitals, including
lobbies.
.Obey medical facility rules on mobile
phone use.
g
Consult electronic medical
equipment vendor on radio wave
effects.
a
Handset care
.Place handset on stable surfaces to avoid
malfunction or injury.
.Keep handset away from oily smoke or
steam. Fire or accidents may result.
.Cold air from air conditioners may
condense, resulting in leakage or burnout.
.Keep handset away from heat/direct
sunlight (e.g., inside vehicles, etc.).
Warping, discoloration or fire may occur.
Battery shape may be affected.
.Keep handset out of extremely cold places
to avoid malfunction or accidents.
.Keep handset away from fire sources to
avoid malfunction or accidents.
a
Usage environment
.Excessive dust may prevent heat release
and cause burnout or fire.
.Avoid using handset on the beach. Sand
may cause malfunction or accidents.
.Keep handset away from credit cards,
telephone cards, etc. to avoid data loss.
a
Handset temperature
Handset may become hot while in use.
Avoid prolonged contact with skin especially
at high temperature. May cause burn
injuries.
b
Avoid leaving handset in extreme
heat (inside vehicles, etc.).
Handset may become hot to the touch,
leading to burn injuries.
a
Volume settings
Moderate handset volume; excessive
volume may damage ears or hearing.
b
Inside vehicles
Handset use may cause electronic
equipment to malfunction.
g
If you experience any skin irritation
associated with handset use,
discontinue handset use and
consult a doctor.
Metal and other materials (P. 1 4 - 1 8 ) may
cause skin irritation, rashes, or itchiness
depending on your physical condition.
Handset Use & Electronic Medical Equipment
CAUTION
Handset, Battery & Charger
Handset