
Troubleshooting
Observation
Window covering does
not move
Motor LED
slowly blinking
Charger LED is Red
Charger LED is Green
Possible Causes
Battery is low in power
Battery is low in power
Battery is low in power
Battery is fully charged
Solution
Recharge battery
Recharge battery
Recharge battery
Unplug battery from
charger
BATTERY RECYCLING OR DISPOSAL
Discard batteries and electrical components
following local codes or regulations. Recycle
batteries and electrical components with
designated electronic recycle centers.
WARNING
• Improper use can lead to overheating, fire, or explosion, possibly causing injury or death.
• Only use correct Somfy plug-in charger for your battery pack (see Ref/fig below #9025166).
• Explosion risk if battery is damaged, exposed to heat, or low air pressure.
• Do not recharge the battery during routine maintenance work (e. g. cleaning windows).
• Do not damage battery (drop, alter or forcibly open), expose to
high temperatures (≥140°F or 60°C), flame, or moisture.
• Product intended for indoor use only.
• Keep batteries (new and used) out of the reach of children.
• Damaged products should be properly discarded or recycled.
• Intended use with Somfy External Battery WireFree motors only
(refer to the motor instructions for programming).
• Use only Somfy recommended replacement batteries and parts.
Note: Visit https://store.somfysystems.com/ to
purchase an additional or replacement product.