Sonova Unitron Discover Next User manual

Programming and
pairing guide
for Discover Next
hearing instruments
A Sonova brand

2
Contents
Best practices for successful ttings with Discover Next hearing instruments ...................................................3
How to connect to an Android™ smartphone ................................................................................................................4
How to connect to an iPhone® ...........................................................................................................................................5
How to answer Bluetooth® phone calls ............................................................................................................................6
How to connect to the Remote Plus app .........................................................................................................................8
Daily use with the Remote Plus app ..................................................................................................................................9
How to setup a remote adjust session ............................................................................................................................10
How to view client adjustments with the equalizer ....................................................................................................12
Coach ........................................................................................................................................................................................13
Ratings ......................................................................................................................................................................................14
Environmental Balance ........................................................................................................................................................ 15
How to setup the PartnerMic .............................................................................................................................................16
How to connect to the PartnerMic ....................................................................................................................................17
How to setup the Remote Control ....................................................................................................................................18
How to connect to the Remote Control ...........................................................................................................................19
How to set up the TV Connector .....................................................................................................................................20
How to connect the TV Connector ...................................................................................................................................21
Daily use of the TV Connector .......................................................................................................................................... 22
Unitron TrueFit hearing instrument conguration ..................................................................................................... 23
Android is a registered trademark of Google LLC. The Bluetooth® wordmark and logos are trademarks owned by Bluetooth SIG, Inc.
iPhone is a registered trademark of Apple Inc., registered in the United States and other countries. IOS is a registered trademark of
Cisco Technology, Inc.

3
Best practices for successful ttings with
Discover Next hearing instruments
To ensure successful ttings with Discover Next hearing instruments, we recommend:
• Discover Next hearing instruments must be t using Noahlink Wireless to program
• Check phone compatibility prior to tting a Discover Next hearing instrument.
Unitron TrueFit tting soware provides a tool that allows you to check the
compatibility of your client’s smartphone under: Instruments > Selection >
click on your Discover Next instrument style and technology level > Check
smartphone compatibility.
• Detect and save the hearing instruments in the Unitron TrueFit tting soware
before pairing with a phone
• Close the Unitron TrueFit tting soware before pairing to the phone or Remote
Plus app
• For hearing aids that use disposable batteries: Open and close the hearing
instrument battery doors to place the hearing instruments in pairing mode. For
litium-ion rechargeable hearing instruments: Press and hold the lower part
of the button until a red light flashes (3 seconds), then press and hold again
until a green light flashes to start the pairing mode. For all models, the hearing
instruments remain in pairing mode for 3 minutes.
• First, pair only the selected phone ear hearing instrument to the phone for
hands-free phone calls and listening
• Second, pair both hearing instruments to the Remote Plus app
Smartphones and traditional mobile phones with a compatible Bluetooth Hands-Free Prole

4
Open the “Settings”
menu from the Android
home screen
Click on the
Bluetooth® icon
Move the slider to activate
the Bluetooth® function
For lithium-ion rechargeable
hearing instruments: Press
and hold the lower part of the
button on each instrument
for 3 seconds until a red light
flashes, then press and hold
again until a green light flashes
to enable Bluetooth® search
The name of the hearing
instrument will appear,
click on it to select
The phone is now
connected to your client’s
hearing instruments





How to connect to an Android smartphone

For hearing aids that use
disposable batteries: Open
and close the battery door to
enable Bluetooth® search

5
Open the “Settings”
menu on the iPhone
home screen
Click on the
Bluetooth® icon
Move the slider to activate
the Bluetooth® function
For lithium-ion
rechargeable hearing
instruments: Press
and hold the lower
part of the button for 3
seconds until a red light
flashes, then press and
hold again until a green
light flashes to enable
Bluetooth® search
The name of the hearing
instrument will appear,
click on it to select
Click “Pair” if the pairing
request pops up
The iPhone is now
connected to your
client’s hearing
instruments
How to connect to an iPhone



 

For hearing aids
that use disposable
batteries: Open and
close the battery door
to enable Bluetooth®
search


6
When the phone rings, accept the call with a short push (< 2 seconds) on either the
upper or lower part of the button on either hearing aid. A long push (> 2 seconds)
on either the upper or lower part of the button on either hearing aid rejects the call/
sends the call to voicemail/ends the call.
Answer a phone call Reject a phone call/send to voicemail/
end a call
How to answer Bluetooth® phone calls
short
press < 2
seconds
long
press > 2
seconds
Votre voix
Voix de l’appelant
You do not need to hold your mobile phone close
to your mouth, your voice is transmitted through the
hearing aids to your mobile phone.
Phone calls on a mobile phone
Discover hearing instruments allow direct
communications with Bluetooth® compatible
phones (hands-free classic prole). When
paired and connected to a phone, your client
will hear the voice of their caller in both ears
directly from the hearing instruments. The
hearing instruments also pick up your client’s
voice using its own microphones.

7
How to adjust the balance between mobile phone calls and the
surrounding enviroment
While on a call on a mobile phone:
• Push the upper part of the hearing aid
button to increase the call volume and
decrease the volume of sounds in your
environment
• Push the lower part of the hearing aid
button to decrease the call volume and
increase the volume of sounds in your
environment
Call volume up
Call volume down

8
Open the Remote Plus app
on your client’s smartphone
and click “Continue”
For hearing aids that use
disposable batteries: Open
and close the battery doors
to enable Bluetooth® search,
click “Continue.” For lithium-
ion rechargeable hearing
instruments: Press and hold
the lower part of the button on
each instrument for 3 seconds
until a red light flashes, then
press and hold again until a
green light flashes.
The application will search
for your client’s hearing
instruments. Click Select when
device(s) name(s) appear (two
instruments for binaural, one
for monaural).
Click “Pair” to connect The Remote Plus app is now
connected to your client’s
hearing instrument(s)
How to connect to the Remote Plus app
 




9
Daily use with the Remote Plus app
The Remote Plus app provides a way for your clients to
personalize their hearing instruments as well as provide
you with information about their preferences.
• Change programs
• Control volume
• Watch how-to videos
• Adjust the balance between the media audio
and the environment
• Adjust tinnitus masker
• Submit ratings on their hearing experience
• Adjust their hearing instruments using the
3-band equalizer
Daily use with the Remote Plus app

10



How to setup a remote adjust session
Login to myUnitron in Unitron TrueFit
Enable insights
a. Option 1 – at the end of the rst t
workflow click enable
b. Option 2 – End Fitting\Insights Setup
and click enable
Fitting\Tuning – click the Remote Adjust
button to open and then select Start a
remote adjust session.

11
Follow the instructions in the remote adjust wizard


12
How to view client adjustments with
the equalizer
Equalizer allows clients to personalize their hearing instruments in the moment when
it matters most. The 3-band equalizer allows clients to adjust the bass, mid and treble
frequencies with their hearing instruments independently in their automatic program,
streaming programs and manual programs.
Viewing client adjustment of the equalizer in Unitron TrueFit

13
Coach
Our coach feature is designed to assist you in helping your clients reach their full
potential with their new hearing aids.
• Analyze performance
• Usage, ratings, overall satisfaction
• Instruct in relevant skills
• Insertion/removal, charging/batteries, care & maintenance
• Provide encouragement
• Consistent usage, tips for hearing in noise

14
Ratings
Ratings is a tool in the Remote Plus app, where clients send an in-the-moment
impression of their listening experience whether positive or negative. Ratings your
clients have submitted can be viewed in Unitron TrueFit or myInsights. If a client sends
3 negative ratings, a notication email will be sent to the provider. This function can be
turned o through the myInsights website.

15
Environmental Balance
Your clients can adjust the balance between the television or streamed signal and the
environment using the Remote Plus app.
Slide to the le to have more surrounding
environment volume and less television
or streamed signal volume. Slide to
the right to increase the volume of the
television or streamed signal volume and
less surrounding environment volume.

16
How to setup the PartnerMic
When charging the PartnerMic for the rst
time, let it charge for at least 2 hours, even
if the indicator light is not lit or turns green.
• Plug the power supply into a power socket
• Plug the USB plug into the PartnerMic
charging input
• The typical charging time is 2 hours
• Charging is complete when the indicator
light turns solid green
PartnerMic will be turned o while
charging.
Switching on/o
Slide the power switch to turn the PartnerMic
on or o. Switch it o when not in use.
Charging the device
PartnerMic has a built-in, non-removable,
rechargeable battery.

17
How to connect to the PartnerMic
Pairing the PartnerMic to the hearing aids
PartnerMic needs to be paired to the hearing
aids before use. If the PartnerMic has not
been paired to a hearing aid before it will
automatically enter pairing mode at start up
and blink blue.
• Make sure your hearing aid(s) are turned on
• Start the PartnerMic and hold it within 10
cm (4 inches) of the hearing aid
• Pairing is complete when the indicator
light turns green and a conrmation beep
will play in your hearing aid(s).
Positioning of the PartnerMic
• For optimal performance, place the
PartnerMic 20 cm (8”) below the wearer’s
mouth
• A distance of 50 cm (20”) should not be
exceeded
• Avoid tilting the PartnerMic beyond 45°
• If the clip cannot be fastened to clothing
use the supplied lanyard
• To prevent scraping sounds, do not cover
the PartnerMic with clothing during use
How to wear
PartnerMic is worn by the speaking partner,
attached with the clip or hanging in a lanyard.
With a clip:
• Gently press to open the clip
• Ensure the PartnerMic is clipped securely
to clothing
With a lanyard:
• Attach the PartnerMic to the lanyard with
the clip
•Put the lanyard around the neck
• Adjust the length by pulling the lose ends
Adjusting the volume on the PartnerMic
The volume of the PartnerMic can be adjusted
with the multi-function button on your hearing
aid or from the Remote Control functions within
the app, available for both Android and iOS.
How to adjust the balance between the
PartnerMic and the surrounding environment
• Push the upper part of the hearing
aid button to increase the PartnerMic
streamed signal and decrease the volume
of sounds in your environment
•Push the lower part of the hearing aid
button to decrease the PartnerMic
streamed signal and increase the volume
of sounds in your environment

18
How to setup the Remote Control
Activating the Easy Line Remote Control
Pull out the battery protective tab to
activate the Remote Control.
Switching on/o
Use the slider to switch on or o.

19
How to connect to the Remote Control
Pairing the Easy Line Remote Control with the hearing aids
To use the Remote Control with the hearing aids, you must rst pair
the hearing aids.
Set the hearing aids into pairing mode by switching them on. You
now have 3 minutes to pair the Easy Line Remote Control with the
hearing aids.
1. Press and hold the volume up “+” button
2. Switch on your Remote Control while still pressing the volume up “+” button
3. Release the volume up ”+” button when the light indicator starts to blink blue
4. The Remote Control and your hearing aids will now pair automatically
5. Aer a successful pairing the light indicator is solid green for 5 seconds and
you may hear a notication beep in your hearing aid
6. You can now use your Remote Control
1
2
Press “+” to increase volume
Press “–” to decrease volume
Changing hearing aid volume

20
Plug the micro USB
into the back of the
TV Connector
Plug the USB into
the power plug
Connect the power supply
to the electrical outlet
Plug the end of the audio cable (3.5mm analog jack or Digital Optical cable) into the audio output
on the TV
How to set up the TV Connector