Sony Xperia ZL User manual

1271-7744 Rev 1

Sony Mobile Communications AB – Company Internal
Customization
- build swap -
Xperia TM ZL
C6502, C6503, C6506 & L35h

Customization (Build Swap)
1271-7744 Rev 1

Sony Mobile Communications AB – Company Internal
2(7)
CONTENTS
1Emma Login & Script Execution...................................................3
2Customization Workflow................................................................4
2.1 Customize Unit.......................................................................................5
2.2 Power on unit.........................................................................................6
2.3 Customize to Ship or Build Swap ........................................................6
2.3.1 Customize to Ship........................................................................................6
2.3.2 Build Swap....................................................................................................6
3Revision History.............................................................................7
For general information about Customization and Swap, refer to
1221-5655: Generic Repair Manual – build swap

Customization (Build Swap)
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1 Emma Login & Script Execution
In order to change a phone from Customer A to Customer B you must run a ‘Customization Script’
followed by an ‘Activation Script’.
Start by launching the Emma application.
Connect the Micro USB to USB cable to one of the
computer’s USB ports but do not
connect the cable to
the phone.
The USB Activation Dongle has to be inserted into one of
the computer’s USB ports to be able to log in.
To execute a ‘Customization’ or ‘Activation’ you need to be properly logged on to the Emma
application by using your User ID and Password.
To execute a ‘Customization Script’or ‘Activation Script’(or any other function):
•check that the phone is powered off
•press and keep the ”Volume Down” key down on the phone
•connect the phone to the USB Cable
•release the ” Volume Down” key
When executing an ‘Activation Script’you will be prompted for the PIN of your USB Activation Dongle.

Customization (Build Swap)
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2 Customization Workflow
Customization
Activate Unit
Customized Unit
Label Unit
Customize
Mechanics
Customize to Ship
or
Build Swap?
Customize Unit
Power On Unit
Build Swap Unit
Label Unit
De-Customize
Mechanics
Customize to Ship Build Swap
Power Off Unit

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Customization Workflow
The primary reason for the customization process is to create a customized unit.
A customized unit is a unit that is ready to ship as a final swap unit.
The second reason for customization is to create “build swap” units and this can be done by selecting
the ‘Service Exchange Unit’customization script for the particular model.
The instruction steps below refer to the flowchart on previous page.
2.1 Customize Unit
After following the steps in section 1, ‘Emma Login & Script Execution’, you can customize a phone
as follows:
•look for the Customize script for the desired operator:
<Model> <Target> <Lang region> CDF<CDFId>
•if that script is not available locally, select ‘Server search’ for a complete list of available scripts.
When creating a ‘build swap’ unit, select an Exchange Unit as the customization scripts!
•choose the desired script
•the application will download all necessary software to run the script and then flash that software to
the phone
•after successful update, disconnect the phone from the USB Cable
In Swap flow, when changing a phone from Customer A to Customer B, always use the service
Customization script!
It is important that the consumer get the same Sales Item customization after repair as before,
since the consumers access to content, software upgrades and consumers support depend on
this!
NOTE: For phones with internal storage (built in “SD card” user memory), the only services
which erase all user data in the internal memory and update the customization in the internal
storage (MS CDF) are the Services “Refurbish” and “Customize”.
See also emma User Guide
info. http://emma.extranet.sonyericsson.com/documents/emma_user_guide.pdf
(see “Service Types” and “Aspects of large files”)

Customization (Build Swap)
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Customization Workflow
2.2 Power on unit
Press the Key Power to power on the unit, place unit on the flat desk and wait until system boot up
has been completed.
Please DO NOT move the unit during starting up until “Select Language” menu is shown on the
display!
Customization Workflow
2.3 Customize to Ship or Build Swap
Is the unit a customized unit to be shipped?
Yes – proceed to 2.3.1 Customize to Ship
No – go to 2.3.2 Build Swap
2.3.1 Customize to Ship
2.3.1.1 Label Unit (Label or Laser printed part)
Place product unique information, Barcode and IMEI etc. on the phone as described in the products
Working Instructions – mechanical.
2.3.1.2 Customize Mechanics
If necessary, apply the proper custom mechanical parts (co-branding, keyboard, etc.) for the variant
being created in accordance with the Cross Reference List by following the instructions of the products
Working Instructions – mechanical
2.3.2 Build Swap
2.3.2.1 Label Unit
Using a red marker, label the unit with the correct Exchange Unit number.
Refer to the Cross Reference List for the appropriate variant, which should be based on the non-
customizable mechanics of the unit.
2.3.2.2 De-Customize Unit
Remove any co-branding as described in the products Working Instructions – mechanical

Customization (Build Swap)
1271-7744 Rev 1
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Sony Mobile Communications AB – Company Internal
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3 Revision History
Rev
Date
Changes / Comments
1 2013-Feb-27 Initial release